Avaya

We have 4 *16 Avaya IP OFFICE IP PBX system with 4 co lines and 16 digital extension ports, we are offering 16 numbers of Avaya 2420 Digital phones free of cost with the system. Solution warranty 1 year from the order date

DIRECTORY: Phone book: 50 contacts. Call groups: 20 groups. RECORDING: Supports SD memory cards up to 2 GB(Optional) CONNECTIVITY: Analog phone connection• PC connectivity: USB 2.0. GSM and DECT connectivity(Optional) Expansion microphones (Optional) COLOR: Charcoal black. PA Interface: (Optional) OmniSound: 360° surround sound and powerful speakers optimize audio pick-up and broadcasting. Optional wireless headset connection

Sunshine learning is one of the top Avaya Training, Cisco UCCE Training, AWS Training, Microsoft Azure Training, Cloud Computing Training, Artificial Intelligence Training, Machine Learning Training provider in India. Sunshine Learning provides Avaya training, Cisco UCCE training, AWS training, AWS Solution Architect Associate training, Google Cloud Platform training, AWS Solution architect professional training, Avaya training in Delhi, Online Cisco UCCE training in India, AWS training in Delhi, Online Google Cloud Platform training India. For more info, you can call to our experts @ (+91)931-012-7274 or share your requirements at show contact info Website: https://sunshinelearning.in/ Email: show contact info Contact: (+91)9310127274

Job Description Hiring for TL WFM in branded international BPO call Brijesh 9554407543 Reports to:Manager WFM call Brijesh 9554407543/ 9911755650 Location: Gurgaon, Noida, Delhi Ncr Job Description:- •Responsible for Real Time Management of all processes •Responsible for leading an RTM Team •Mentor Team Members and guide them to achieve RTM efficiency •Analyze the day on day process health and report deviations to F&S for immediate action •Seat Utilization •Prepare daily/weekly/monthly reports and dashboards •Analyze the reports and inform stakeholders about corrective actions •Clarify key metrics like SL/Abandon/AHT/ASA/Occupancy/Utilization to Ops/Team members as and when required Key Skill Required •Minimum 2 year experience on Avaya/Nortel/ Any other ACD on reporting •Minimum 2 year experience on Erlang C, IEX, Blue Pumpkin, Aspect •Knowledge of Advanced Excel/VB/Macro •Understanding of BPO operations in terms Telecom/Sales/Tech Support •Thorough understanding of ACD/Raw dump/Avaya CMS •Ability to perform with minimal supervision •Ability to do multi tasking •Willing to upgrade oneself when required •Should be open to rotational shift call Brijesh 9554407543/ 9911755650 Location: Gurgaon, Noida, Delhi Ncr Position:- AM Technical Sales Manager Team Leader Technical Sales Technical Support Inbound Outbound Sales Customer Service

Job Description Title: TL WFM Reports to:Manager WFM Based at:GGN call Brijesh 9554407543/ 9911755650 Location: Gurgaon, Noida, Delhi Ncr Location: Gurgaon Noida, Delhi Ncr Job Description:- •Responsible for Real Time Management of all processes •Responsible for leading an RTM Team •Mentor Team Members and guide them to achieve RTM efficiency •Analyze the day on day process health and report deviations to F&S for immediate action •Seat Utilization •Prepare daily/weekly/monthly reports and dashboards •Analyze the reports and inform stakeholders about corrective actions •Clarify key metrics like SL/Abandon/AHT/ASA/Occupancy/Utilization to Ops/Team members as and when required Position:- AM Technical Sales Manager Team Leader Technical Sales Technical Support Inbound Outbound Sales Customer Service Key Skill Required •Minimum 2 year experience on Avaya/Nortel/ Any other ACD on reporting •Minimum 2 year experience on Erlang C, IEX, Blue Pumpkin, Aspect •Knowledge of Advanced Excel/VB/Macro •Understanding of BPO operations in terms Telecom/Sales/Tech Support •Thorough understanding of ACD/Raw dump/Avaya CMS •Ability to perform with minimal supervision •Ability to do multi tasking •Willing to upgrade oneself when required •Should be open to rotational shift. 100% Sure Job No Charges From The Candidate. Interested Candidate Email Your Resume, Or Kindly Call Me On_9554407543……thanks.. Brijesh

Sunshine Learning and Technologies provides the best Cisco Training, Cisco UCCE Training. We offer Cisco CVP implementation and Cisco collaboration. Sunshine Learning provides Avaya training, Cisco UCCE training, AWS training, AWS Solution Architect Associate training, Google Cloud Platform training, AWS Solution architect professional training, Avaya training in Delhi, Online Cisco UCCE training in India, AWS training in Delhi, Online Google Cloud Platform training India. For more info, you can call our experts @ (+91)931-012-7274 or share your requirements at show contact info Website: https://sunshinelearning.in/ Email: show contact info Contact: (+91)9310127274

Cisco Unified Contact Center Enterprise Deployment training program combines both AUCCE Part I and AUCCE Part II into a one-week accelerated format. Sunshine Learning provides Avaya training, Cisco UCCE training, AWS training, AWS Solution Architect Associate training, Google Cloud Platform training, AWS Solution architect professional training, Avaya training in Delhi, Online Cisco UCCE training in India, AWS training in Delhi, Online Google Cloud Platform training India. For more info, you can call our experts @ (+91)931-012-7274 or share your requirements at show contact info Website: https://sunshinelearning.in/ Email: show contact info Contact: (+91)9310127274

Sr. Technical Expert Pune, Maharashtra Job Description Exp: 8+yrs Qualification: BSC in Computers or Related areas Skills (Must have): Avaya Interaction Centre experience. Call Centre implementation experience Secondary Skills: Programming language.Net, Java. Job Description: - To Manage the Customer Care Center applications development activities. -Plan and control the activities related to other applications that support the CCC functionality in coordination with CCC operation. - Ensure all systems are designed, developed and delivered following the IT standards. Roles & Responsibilities: Responsible for overall Customer care centre telephonic solution design and architecture. Lead the team of Solution architects in ensuring the solution architecture integrates all technical and end user requirements. Provide technical leadership for issues arising related to telephonic area. Closely coordinate with Implementation teams and ensure the implementation is in line with the Solution Design and Architecture. Manage all telephonic related Applications for CCC. Ensure all Applications development activities are documented. Follow all IT standards, processes and guidelines • Interview Venue-Head Office,rd floor, Shaan Brahma complex, Near Ratan Talkies • Dagdu Seth Ganpati Mandir, Appa Balwant Chowk, Pune-. • call for the details. • • • From, • HR snehal • Mo: /

Sr. Technical Expert Pune, Maharashtra Job Description Qualification: BSC in Computers or Related areas Skills (Must have): Avaya Interaction Centre experience. Call Centre implementation experience Secondary Skills: Programming language.Net, Java. Job Description: - To Manage the Customer Care Center applications development activities. -Plan and control the activities related to other applications that support the CCC functionality in coordination with CCC operation. - Ensure all systems are designed, developed and delivered following the IT standards. Roles & Responsibilities: Responsible for overall Customer care centre telephonic solution design and architecture. Lead the team of Solution architects in ensuring the solution architecture integrates all technical and end user requirements. Provide technical leadership for issues arising related to telephonic area. Closely coordinate with Implementation teams and ensure the implementation is in line with the Solution Design and Architecture. Manage all telephonic related Applications for CCC. Ensure all Applications development activities are documented. Follow all IT standards, processes and guidelines • Interview Venue-Head Office,rd floor, Shaan Brahma complex, Near Ratan Talkies • Dagdu Seth Ganpati Mandir, Appa Balwant Chowk, Pune-. • call for the details. • • • From, • HR snehal • Mo: /

We have an urgent opening for the Post of Asst. Manager /Manager - Channel Sales for our company Green Sources. Exp Required: Min of 2 years into Channel Sales into Audio- Video industry. Qualification: Min IT Graduate Salary Range: 3 lacs to 5 lac. Travelling will be paid additional Key Responsibilities: * Handling channel sales for the particular branch, specifically for the assigned line of products. * Maintain relations with the current partners, also develop new dealers & partners in the particular region. * Regular follow up for payments from time to time. * Updating the prospect sheet for all the assigned products. * Follow up on all the active cases and maintain funnel sheet. * In short taking care of entire SALES for particular Branch w.r. t the assigned products. * Maintaining the DSR (Daily Sales Report). Skills required: * Should have worked on or have knowledge on brands like ifesize, Revolab, Clearone, Avaya, Polycom, Tandberg, barco, etc. * Excellent communication skills * Target oriented and able to work under pressure. * Go Getter Attitude. If interested then kindly share your updated profile on

Following are Our Areas of service 1 IT Installation side Desktop and laptop service Structured Networking CCTV Installation Audio Video Installations Public Address Systems Installation PABX and IP Telephones Magnetic Door Lock Installations Attendence and other Biometric Devices Alarm Security Installations Computer maintenance and Support And Much more 2 IT Configuration side Server Installation and Configurations Setting up Active Directory and user policies LAN and WAN Configurations Exchange server Migration and Fresh installation Router and managable Switch Configurations VPN and V LAN Implementation Firewall Installations - Various Brands Wireless Controller installations Avaya and other VOIP Installation Audio Video Programming Software Applications for all Business Website Designing - Static and Dynamic and much more                                                                 Look forward to hear from you Thanks & Regards COMNEED IT SOLUTIONS

It includes calling customers or receiving customer calls via soft phone, dialer, avaya machines. Ideally it s called VOIP. Inbound calling means receiving calls for services of Telephone,banking, internet & many other business customer care services. Out calling (Outbound)centers deal with sales, up selling, recharges and many more services. You need headsets for speaking over the internet.