Senior technical support associate

Immediate opening for Junior/Senior Voice Process Associates for International BPO. Salary: Lks+ Incentives and other Perks Experience: 1-8 yrs Process: Customer Support /Technical Support Eligibility: * Excellent Communication * Willing to work in Night Shift * Willing to relocate to Chennai/Coimbatore * Prior Experience in International BPO will be an added advantage. * Male/ Female If interested in the above profile, Poonik Technology

Key Skills: Technical support, Good Communication, Troubleshoot over the telephone and remote, number of calls, Deliver outstanding customer service Qualification: School & Graduation > Any Graduate Specialization: Voice Process Job Function: Operations/Customer Service Industry: IT-Software Job Description Primary Skills: Troubleshoot telephone and/or email inquiries in the customer support/technical support queue Troubleshoot customer issues related to internet broadband, cable, DTH, modem, router, mobile handset etc. Meet customer requirements through first contact resolution. Deliver outstanding customer service to direct customers in a high pace contact center environment Perform appropriate and timely troubleshooting of technical issues Meet performance standards in productivity and quality set by the department in a highly metrics driven operation; number of calls, length of calls, quality scores, sales Provide accurate technical solutions in an effort to resolve each issue upon the 1st call Work with customers to describe products and/or services, in order to persuade potential and current customers to renew or purchase products and/or services Candidates having experience working in Technical Support with projects like Dell on Call, Dell Solution Station or iYogi etc. would be given preference. Desired Profile: Should possess Good Communication. Should be comfortable for night shifts Offering: Salary + cash incentives + Cabs + meals Fresher can also apply. Interested candidates call IMMEDIATELY on VWish Solution Pvt ltd Office: 4, Tower C 3rd floor DLF IT Park Chandigarh

Greetings From Adeeba E Services Pvt Ltd!!! Urgent Hiring Going On For The Post Of T.S.A. Hiring for the post of TSA(Technical Sales Associate) Salary up to 25 k Shift: Morning (10:30 am - 8:30 pm) & Night(10 pm - 8 am) No Deduction in salary based on Targets. Job Roles: Customer will call you regarding the issues of the computer related to software issues like pop calls,error code. Candidates needs to troubleshoot issues and charge an amount to fix up the issues. Qualification: -English fluency should be very good. - Experience: Min 1 year exp of working in tech sales profile in international process. -HS pass or any Graduate. Candidates must know how to close calls/ take remote access. - Shifts: Flexible to work in any shift and 6 days a week. -Can join immediately. Benefits: Huge Incentives. Fixed salary credited on time. Required Experience: 1years to 2 years Skills: troubleshoot,benefits,technical sales,sales,international process Contact HR @ Abhishek.

Company Name: Wipro Detailed Description of Job Opening: Wipro Exclusive Walk-in Freshers Drive - On 31st Oct for Noida, Delhi Location About Company: Wipro is globally recognized for its innovative approach towards delivering business value and its commitment to sustainability. Wipro champions optimized utilization of natural resources, capital and talent. Today we are a trusted partner of choice for global businesses looking to differentiate at the front and standardize at the core through technology interventions. Required Skills: Technical Support Associate Understanding of Basic Computer concept Strong verbal communication skills Year of Experienced: Freshers Educational Qualification: Any Graduates, BE/B.Tech Work Location: Noida Walk-in Date: 31st Oct , Time: 11 AM Job Last Date: 31st Oct Walk-in Venue Contact Details Wipro BPS, A1-Noida Sector 3 (2 mins walking distance from Noida sec 16 metro station.)

Good Opportunity to escalate your career with Renowned BPO. TECHNICAL SALES (Inbound Voice Process) Job Roles: Customer will call related to computer issues like Pop up calls, Antivirus issues, Error code messages, Email issues, Desktop Support, Laptop Support, Printer Issue etc. Candidates need to solve these issues and charge a certain amount. Shift Timings: Night 10PM TO 8AM + 1 roster off / 6 days working Salary (12 k to 25 k) Shift Timings: Morning 10:30AM To 8:30PM + 1 roster off / 6 days working Salary (12 k to 25 k).-Must be flexible.Perks:- Fixed Salary credited on 1st of the month.

Candidate must have basic Computer Knowledge For Technical Process Basic Understanding on: Computer Operating Skills File/ Memory/ Keyboard Management, Installing and Uninstalling Software, Basic troubleshooting and Keyboard Shortcuts. Should Not Exceed 33 Years of age.

Greetings from Adeeba E Services Pvt Ltd!! Excellent opportunity for experienced candidates in international BPO for Technical Sales Associate Job Summary: Needs to attain the calls of our international customer regarding to their computer related issues and help them to resolve the problem by providing technical support to them with the help of our technician. Candidates have to convince the customer to pay for the service and when the customer get ready to pay, candidates should simply transfer the calls to the technician. Criteria: Candidates should have minimum 6 months experience in International BPO company (inbound/ outbound). Candidates should be flexible and comfortable to work in night shift. Candidates should have excellent communicational skills. Must have Fluency in English. Salary: Rs.15,000 - 25,000/month (fixed) Huge Incentives Fixed Salary Credited on first of every month. Benefits and facilities: 24 paid leaves in a year 15 comp off Paid B day leaves No Extension of Shift Timings. Night Shift. Working Days: 6 days / 1 roster off. Qualifications:- Must Have Experience in Outbound /Inbound Tech Sales for more than 8 months. Must know how to close their own calls. Must have good convincing skills. Min HSC Passed. Walk in venue time: 12 pm to 5 pm, Godrej Genesis, Room No 602, 6th Floor, EP Block, Sector V, Salt Lake City, Kolkata, West Bengal 700091 Call HR Aryaman- 6290497408 Hiring Process: Walk - In, Face

Tech Support Sales: Job Description The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues. You will support the customer by acting as the liaison between the customer and other internal teams. Taking inbound calls with printer, router and anti virus issues from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software. Responsibilities Should have worked in Pop-ups, PPC, Desktop, Laptop, Printer related calls. Handling Troubleshooting Issue Candidate should be flexible to work in night shifts. B2B & B2C Lead Generation. Coordinating with managers to understand the requirements. Candidates need to solve these issues and charge a certain amount. Shift Timings: Night 8PM TO 6AM with 1 roster off / 6 days working. Candidates must know how to close calls. Should be flexible to work in Night Shifts. Qualifications: Minimum 6 months of exp in technical sales (voice process)of technical support experience Customer service oriented Strong written and verbal and troubleshooting skills 10+2/ Graduation. Benefits: Salary: Upto Rs.25,000/month(fixed)+Huge Incentives Shift: US Shift Benefits and facilities: Fixed Salary on 1st of every month In Salary Account+Huge Incentives. 24 leaves in a year+comp offs+b'day leaves Daily/Monthly Incentives Spot Incentives No Extension of Shift Timings Medical benefits Salary: Not a bar for a right candidate. Working Days:6 days For more Info, Please call HR Abhishek

Job Profile:- International Voice based-Technical Support Associate/Sr Associate Job Location:- Delhi/Hyderabad Education:- BSC(IT)/BCA/BTECH/MCA/MSC(IT) Work Experience:- Any / Fresher can also apply! Salary:- to Rs per month+incentives+Bonus Benefits which you can get here:- On payroll of World s branded organization. Home pick & Drop facility. Free 15 Days accommodation provided by the company. Huge incentives every month+ big Bonus every year. Appraisal every year. Huge growth option available, Can apply for promotions after a year as per the performance Might get opportunity to go to abroad. Best Infrastructure + International working environment. Eligibility criteria:- Applicant should be fluent in English language. Applicant should be ready to relocate to Delhi/Hyderabad. Applicant should be ready to night shifts. To Apply contact Email to Interview Date:- 6-Aug-15 (Thursday) Interview Time:- 9:30 AM to 5:00 PM Interview Venue:- LEVOTECH, 5TH Floor, New Manashi Building, Above SBI Bank-New Baradwari, Sakchi, Jamshedpur HURRY UP.... LIMITED POSITION!!! -- Thanks and Regards, Rajeev Kumar ll Talent Acquisition Team ll ll Levotech Job Consultancy ll ll Phone: +91- ll ll Email: ll Web: www.Levotech.com ll

Job Profile:- International Voice based-Technical Support Associate Job Location:- Kolkata Education:- BSC(IT)/BCA/BTECH (CS / ECE / EEE / Inst. Only) Work Experience:- Any / Fresher can also apply! Salary:- as per Company's norms + incentives+Bonus Benefits which you can get here:- On payroll of World s branded organization. Home pick & Drop facility. Free 7 Days accommodation provided by the company. Huge incentives every month+ big Bonus every year. Appraisal every year. Huge growth option available, Can apply for promotions after a year as per the performance Best Infrastructure + International working environment. Eligibility criteria:- Applicant should be fluent in English language. Applicant should be ready to relocate to Delhi/Hyderabad. Applicant should be ready to night shifts. To Apply contact Email to Interview Date:- 8 Aug to 10-Aug-15 Interview Time:- 9:30 AM to 5:00 PM Interview Venue:- LEVOTECH, 5TH Floor, New Manashi Building, Above SBI Bank-New Baradwari, Sakchi, Jamshedpur HURRY UP.... LIMITED POSITION!!!

Responsible for providing telephone/email/chat and remote diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products Diagnosis & resolving of the hardware problems and troubleshooting.. Verifies warranty entitlement and determines appropriate action. Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures. Documents problems in the support solution database for diagnostics and solution implementation. Provides basic remote deployment, maintenance and consulting services.

Job Profile: Handle Inbound Voice calls from USA ** Resolve issues faced by customer on Call Document the Resolution Eligibility: H.S with excellent communication skill Open to work in Night shift Should be experienced in Inbound or Outbound tech sales process min 1 Year Should be know how to close their own calls. Must have good convincing and sales skills. Salary: 10K-25K in hand (depending on Experience).. Job Type: Full-time Experience: • customer service: 1 year (Required) • technical support: 1 year (Preferred) • total work: 1 year (Required) • Inbound Calls: 1 year (Required) For more details Eight four two zero eight one five one five nine (HR – Maya)

B.Tech/B.E, Undergraduates, Post Graduates can apply -Salary: 11 to 25 K + Both Side Cab + Meal + Incentives -Location: Udyog Vihar Phase 5, Gurgaon -Candidates must have at least 6 months experience in international BPO (Outbound Only) -Excellent communication skills required. -Candidate will be responsible for making outbound calls. -Candidate should be ready to work in night shift.

Company Name: Adeeba E Service Pvt Ltd. Position: Tech Support Associate / Senior Tech Support Associate. Job Description: Taking inbound calls with computer issue from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software. Benefits & Facilities: Fixed Salary on 1st of every month in Salary account High Incentives Attendance Incentive & Monthly Sales Incentives Hike of 15% - 20% on last drawn salary Referral Bonus of Rs. 3000per candidate. High prospect of growth For more details Eight four two zero eight one five one five nine (HR – Maya)

Salary range: 2 LPA-4 LPA Eligibility: Any graduate/fresher/Experienced Job summary Technical voice Support executive will apply technical knowledge related to computer hardware, software or network problem and providing resolution to end-users (customers) by performing a question diagnosis while guiding users through step-by-step solutions over the phone. Support will be provided by troubleshooting problems and clearly communicating technical solutions in a user-friendly and professional manner What does an IT technical support officer do? As technical support, you may also be known as a helpdesk operator, technician or maintenance engineer. You'll be part of the IT crowd if you work in a technical support job or as a helpdesk operator, so you’ll be monitoring and maintaining the computer systems as well as the networks within an organisation in a technical support role. If there are any issues or changes required, such as forgotten passwords, viruses or email issues, you’ll be the first person employees will come to. Technical support is vital to the ongoing operational efficiency of the company. Supporting the rest of the business with their ongoing IT requirements, the sky is the limit. Being promoted to a more senior technical support role and from there to a team, section or department leader. Technical support can provide useful experience for other jobs Entry requirements • A degree holder who insist to make career in technical field • The computing world evolves very quickly and new technologies are always being developed so it is more important that candidates keep IT knowledge up to date. • IT technical support officers are mainly responsible for the smooth running of computer systems and ensuring users get maximum benefits from them. • installing and configuring computer hardware operating systems and applications; • talking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues • testing and evaluating new technology; • Stay current with system information, changes and updates • Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients, IPTV, VOIP and more; Skills and knowledge • Knowledge of customer service principles and practices; • Effective listening skills; • Multi-tasking capabilities; • Problem Solving, Verbal Communication, telephone etiquettes, Customer Service, PC Proficiency Competencies • Possesses, acquires, and maintains the technical/professional expertise required to do the job effectively and to create effective customer solutions • Sets high standards of performance for self; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed. If you're... A logical thinker with excellent problem-solving skills, excellent communication skills and who like to keep up to date with the latest technology then you may be the perfect candidate for working in technical support. You’ll receive a high standard job training before you start up your job No contract or bond If you’re interested get back to me by sending your CV to or call @+91- and fix up your interview