WALK IN FRESHERS / EXP CANDIDATES (AUSTRALIAN VOICE PROCESS) IN INDIA

Duties and Tasks / Essential Functions: Obtain client information by answering / making telephone calls; collecting and verifying information Determine eligibility by comparing customer information to client requirements Inform clients / customers by explaining procedures; answering questions; providing information Maintain and improve quality results by adhering to standards and guidelines set by the client Accomplish targets and organization mission by completing related results Skills / Qualifications: Candidates who are Graduates (those who are pursuing their degree through correspondence or have arrears or discontinued their college education can also apply) Freshers / Experienced Candidates with 0 to 2 years experience in Domestic / International Voice Process are preferred Proper phone etiquette Good English Communication Skills with the ability to speak and write clearly & accurately Effective listening skills Demonstrated proficiency in typing and grammar Knowledge of customer service principles and practices Must be able to sit for long periods of time / Position requires use of headset / microphone Multi-tasking Fixed Day Shift Willingness to join immediately or at a short notice EXPERIENCE IN THE EDUCATION DOMAIN WOULD BE AN ADVANTAGE Salary & Perks: Excellent Salary & Perks as per Industry Standards and would not be a constraint for the right candidate Attractive Incentives