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Customer Sales and Service representatives provide front line and service to customers via calls. These agents are responsible for maintaining high standards of performance. Essential Duties and Responsibilities: - Ability to handle customer and service calls. - Ability to work in a fast-paced, multi-skill work environment. - Ability to process continual workload for extended periods in assigned area. - Ability to provide a consistently high level of quality customer service. - Ability to process customer sales orders. - Ability to maximize sales opportunities by offering customer upsells - Timeliness and ability to adhere to assigned schedule segments. - Ability to meet and sustain minimum performance, attendance, and behavioral standards. - Ability to remain current with new customer sales and service procedures. - Ability to work at night hours - Ability to perform other duties such as outbound telephone, inbound email and white-mail services (when/if assigned). - Respond to customer inquires through inbound eMail contact from current and prospective customers. Knowledge, Skills and Abilities: - Graduate or Non-Graduate with very good english speaking skills - Oral Communication Skills Rate and clarity of speech, tone and inflection and grammar - Written Communications Spelling Skills, grammar and legible handwriting - Composure Ability to work in high paced environment and competently service customers - Adaptability Ability to handle change in routine or work rules and available to accommodate flexible work hours - Customer Focus Oriented to serving the customer - Ability to work independently as well as being a team player - Multi-task oriented - Sales Skills Prior experience preferred - Problem Solving Skills - Positive attitude Desired Profile 1) Must be very Fluent Over English 2) Able to tork at night Shift Only 3) Interviews Time: Pm to pm Education: UG -Any Graduate - Any Specialization, Graduation Not Required BTS HUB Pvt Ltd, 11-Daga Layout, North Ambazari Rd Corporation Colony, Gandhi Nagar Nagpur, Beside to Port "O" Gomez Restaurant Nagpur-33 Maharashtra. Contact:


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