CUSTOMER SERVICE OFFICER, IT, SALE & SUPPORT IN DELHI

Job Description: Customer Services Sales Inbound (VOICE PROCESS) Nature of Business Inbound Customer Service & Sales Full Time Upselling of existing products Sell new products The role of the CCO is to provide customer service and upsell certain services that are available. Persuasiveness and a willingness to sell Greet customers in a courteous, friendly, and professional manner using agreed upon procedures. Participate in activities designed to improve customer satisfaction and business performance. Listen attentively to customer needs and concerns; demonstrate empathy. Clarify customer requirements; probe for and confirm understanding of requirements or problem and try to upsell or sell a new product to the customer Must be flexible with the ability to adapt to changes quickly and think conce