CUSTOMER SERVICE REPRESENTATIVE IN INDIA

Position: Customer Service Representative Qualification: Minimum PUC or B.com/BA Exp: 0- 1 years Work Location: Bellandur, Bangalore Work Timings: 5.30 pm to 2.30 pm Salary: 15 K - Per Month Responsibilities: To answer and make calls within the set standard. To provide accurate information to callers. To provide exceptional customer service. To acquire all necessary process information. To stay updated with protocols as per process. To document all call information according to standard operating procedures. To maintain and improve quality results by adhering to standards and guidelines. To learn additional responsibilities to grow within the organization. To follow up customer calls where necessary. To learn multiple processes. To report unresolved call issues to the supervisor.