CUSTOMER SUPPORT EXECUTIVE (INTERNATIONAL PROCESS) JOB IN INDIA

Job Description Excellent Communication Skills Satisfying potential customers by answering product and service questions; suggesting information about other products and services. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Regularly following up customers' needs and meeting the targets like handling time, quality checks, number of resolved cases, satisfaction/ dissatisfaction levels etc Provide hands on support for customer care initiatives such as automated provisioning, online billing, order tracking and detailed account management, resolving customer issues with systems through remote access after attaining authorization. Functional Area: Back Office Operations Industry: MNC /IT Location - Delhi /NCR Salary - As per Industry Type Experience 1-3 year Key Skill - Customer Support account management Excellent Communication Industry type -BPO/KPO If you are Interested kindly send your resume or call also visit our office for interview 2ND Floor D-, Balaji Chamber Near Laxmi Nagar Metro Station Gate No -1 Laxmi Nagar -92