E COMMERCE SALES REPRESENTATIVE IN INDIA

Experience required: 1 year or Fresher can also apply with good communication Skill Other Skill- Excellent Communication Skill Responsibilities: Handle website orders Handle website chats Resolve customer complaints via phone, email, mail, or social media. Use telephones to reach out to customers and verify account information. Greet customers warmly and ascertain problem or reason for calling Listen and respond to customers needs and concerns. Provide information about products and service. Answers inquiries by clarifying desired information. Handle returns or complaints.