FASHION CONSULTANT IN INDIA
Job Title: Fashion Consultant Job purpose ⢠At the store I am the person who ensures âCustomer Delightâ - for each customer each time. ⢠Contribute to achieve store KPIs. ⢠I am the âBrand ambassadorâ - both in and out the store I spend my time in: ⢠Attending customer ⢠Contribute to the store merchandising and sales ⢠Stocks, inventory and cash handling I know I have done a great job if: ⢠I am meeting my weekly, fortnightly, quarterly targets ⢠Contribute towards healthy audit scores ⢠I am able live and exhibit brand DNA. The people I need to work with Within function ⢠Store Manager ⢠Retails Ops Manager ⢠Business Manager ⢠Business Head Outside function ⢠Training Manager ⢠Visual Merchandiser ⢠Buying team What is that I need to do: ⢠Warm welcome and approach to each customer â customerâs inclination to shop starts right from the first step & eye contact. ⢠Utilize the knowledge of fashion trends and guide each customer on âwhat suits betterâ â in line with the customer needs, individuality and product range. ⢠Believes and lives the attitude of âSheer customer delightâ â go beyond ⢠Contribute towards merchandising and keeping the ambience is in accordance with the Brand standards and guidelines. ⢠Live the âownership mentalityâ â looks for areas to contribute on factors impacting overall store performance â create niche for the store in the vicinity/mall. ⢠Ability to deliver on all aspects with least guidance from the store manager. Capabilities: ⢠Create the warmth for the customer â welcoming attitude ⢠Good at relationship building - conversion to sales ⢠Good listening skills â understand customer needs ⢠Ability to follow brand and store guidelines ⢠Good operations experience â receiving stock, inventory keeping, cash handling etc. Attitudes: ⢠Self-motivated â Donât dream, obsess attitude ⢠Ability to relate and live the brand - Look the part ⢠Believes and delivers â Excellence ⢠Hunger to âSucceed & Growâ
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