IMMEDIATE HIRING FOR DESKTOP SUPPORT ENGINEER IN THANE WEST. IN INDIA

Immediate Hiring for Desktop Support Engineer in Thane West. Location: Ghodbundar Road, Thane West. Job Profile Title: Desktop Support Engineer. Experience: 1 to 2 Years. Salary: As per Industry Standard Job description for Desktop Support Engineer • Desktop/Laptop on-site and phone support; Printer/Fax support; Backup system support; -Updating current infrastructure; Deploying new equipment; • Provide investigation, diagnosis, resolution and recovery for hardware/software problems. When unable to resolve, escalate to second or third level in accordance with Help Desk escalation processes. • Maintain overall ownership of user’s issue & service ensuring that they receive resolution within a reasonable timeframe. • Provide initial assessment of urgency and business impact on all support calls. • Manage service requests, software installations, new computer setups, upgrades, etc. • Record incident resolutions in the Help Desk tool. • Support the following technologies: Linux,Microsoft Office products – Outlook, Word, Excel, Access, Internet Explorer, Windows XP, desktops, laptops, printers, networked copiers, NIC’s, basic LAN/WAN connectivity and others as assigned. • Monitor daily backups. • Ability to work independently and in a team environment. • Ability to communicate well with internal and external contacts. **Candidate should have his own Bike ** For more details or to schedule your Interview contact us: Ms. Akshata Landline: 022- Mobile: