INSURANCE CLAIMS ADVISOR EXECUTIVE IN INDIA

Excellent Communication Skill (UK) Able to Understand UK accent and Professional in deliverable Shift Timings: UK [EMEA] Job Responsibility Providing support to the wider insurance team. Ensuring individual and team targets are met. Processing payments, fees and new claims Knowledge of Computer packages e.g. Microsoft word & Excel Adhering to claims philosophies. Handling claims within client authority levels ensuring any referral requirements are adhered to. Adhere to Insurance Services policies and procedures. In particular to ensure operational controls are carried out in accordance with laid down procedures, to ensure the ongoing mitigation of business risk. (In this regard regular training should be agreed with the Team manager / Service Delivery Director). Undertake reasonable ad hoc tasks/projects as requested by Line Management. Job Related Experience: 0.5 - 3 years Qualifications and Skills: Graduate Freshers with Computer Knowledge Essential Investigation, evaluation and decision making skills A commitment to and evidence of first class customer service skills The ability to adapt to and implement change Initiative to identify and act upon process and service improvements Strong team-working skills A positive 'can do' attitude The drive to consistently meet challenging deadlines and achieve quality service standards Preferable Background knowledge of insurance preferably in a claims environment desirable but not essential