LOOKING FOR NON VOICE CHAT PROCESS (INTERNATIONAL) BANG IN INDIA

PRIMARY RESPONSIBILITY Interact with international customers through email and online chats. Maintains customer records by updating account information in the database. Understand the customers query and identify the customers need. Recommend potential products or services to customers by analyzing customer needs. Convince customers to purchase the products. Maintain relationships with customer by providing support, information, and guidance and providing them with 100% satisfaction on the product they purchase. Focus on quality of work and documentation of the action as well. Desired Profile REQUIRED KNOWLEDGE AND EXPERIENCE: Education: Any graduate (BE,B.Tech - Not eligible) Experience: 0-2 years Hands on experience with international sales or customer interaction experience. Comfortable to work with rotational night shift. Good written communication skills, convincing skills, patient, listening skills, comfortable to work with computers, selling skills and time management. Experience 0 - 3 Years