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CUSTOMER CARE EXECUTIVE (UK/US VOICE PROCESS) FEMALE Job Title: Customer Care Executive (Voice Process) Noida Total Experience:0 to 3 (in month) Annual Salary: 12k to 25k (Indian Rupee) Job Location: Noida, India Shift Timing - 1 pm to 10 pm (Cab,Meal Provided) Employment Details: ITES/BPO/Operations/ Customer Service/ Telecalling (Functional Area) Associate/ Sr.Associate: Voice – Non- Technical (Role) Industry Type: BPO/ITES Job Description: We are a leading International BPO. We provide Computer Technical Support in UK, USA, Australia and CANADA. Any query related with computers viz. Operating Systems, Internet, Printers, Drivers, DELL, Adobe, Networking and so on are resolved by our Technical Support Experts. We are looking candidates for the Inbound Customer Service USA/UK/Australia voice process whose role would be to resolve customer’s queries. Responsibilities: • Ensure timely and professional responses to all complaints, requests and queries received using the standard guidelines. • Provide detail information about the product & services. • Maintain good relationships with new and existing customers. • Taking ownership of complaint and queries and proactively provide the resolution. • Ensure that all customers’ queries are well-investigated and resolved, and escalate queries if appropriate to supervisor. Desired Skills & Experience: • Excellent spoken English must. • Minimum 0-3 month experience in Customer Service (Voice Process) in an International BPO. • Conviction and Ability to convince. • Thinks fast and acts decisively Interview Timing – 2pm to 7pm 5 day's Working, With Cab & Meal Free 100% sure job no charges from the candidate. Interested candidate Email your resume - or call me through Skype id - iamajitgiri on_..thanks...Ajit Kr.


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