Application support analyst

Application support and maintenance services are aimed to ensure that applications are highly available, reliable, and relevant to evolving business needs. To keep your applications effective and relevant to changing business needs, we employ a comprehensive range of activities, including prompt and sustainable introduction of new features, modules, and integrations, application migration and re-architecting. Our professionals are up-to-date with the latest technologies and operating procedures. Our expertise and experience ranges across different languages, databases, enterprise applications, software systems, and platforms. We help to migrate applications effortlessly and provide regular assessments, continuous improvements, efficient optimization, and automation of applications.for more-https://www.quickwayinfosystems.com/application-maintenance

Quickway Infosystems offers app maintenance cost in india that are second to none. Our customized application maintenance and support solutions ensure your employees can be more productive at work and you’ll have time to focus on your core business instead of fixing errors. With us, you’ll receive regular software updates and quick response times for maintenance issues; when it comes to application support services, there’s no better choice than Quickway Infosystems. Our mobile application support services team doesn’t simply take care of your problem — they prevent it from happening again with proactive monitoring and preventive maintenance. Clients come to us because they need expert application support services delivered by an industry leader – let us show you how easy it is to get started! Learn more about our business today. https://www.quickwayinfosystems.com/application-maintenance

Investigate and resolve problems including liaising with other systems if needed. Carry out regular operational checks for all key systems to ensure that scheduled processes complete successfully and in a timely manner. Perform recovery actions as necessary. Manage system incidents providing timely escalation/recovery actions and management communication. Implement changes with necessary assistance from developers and other IT teams as on required. Document all incidents and produce/contribute to the production of regular management reporting. Document all solutions and share information across the Support team. Ensure all service level agreements are met for user requests. Ensure checks are undertaken on systems to confirm business availability. Resolve issues raised as alerts and follow the correct resolution procedures, escalating as required. Investigate any outages/issues with the production system to identify the underlying issue. Provide a proactive approach to supporting the production environment. Involvement in automation activities of regular tasks aiming at process improvements. Build and maintain the run books for key activities such as DR, FTS. Troubleshooting technical problems. Regular progress updates to the line manager as per frequency agreed.

Need 4 Configuration Support Analyst for IT Company.  Location: Maninagar. 5 days working. Should have Laptop. Training will be provided. Good at written and Oral English. Prefer BCA/BE IT/Diploma IT/MCA Fresher or 6 mont hs Experienced.Short Term/Temporary Job but can become Permanent based on Performance. Job Profile: Configure Application as per instruction. No coding required.  Configuration should be done from UI/Application.

Designation Watchdog Support Analyst Roles and Responsibilities This position will be based in our Support Center, located in Bangalore, India. Our support organization is focused on customer satisfaction and comprised of highly skilled and well-motivated Support Analysts. This position will be a part of a high volume call center with expectations around excellence and efficient resolution for application support incidents. This position will monitor The Company's Watchdog customers using SonicWALL's SGMS product, and perform initial customer contact to resolve Internet connectivity issues. The candidate will Interface with The Company customers, ISP personnel, and Platform Services field personnel to resolve these issues. Some network configuration, installation and troubleshooting work included on SonicWALL firewalls. Essential Responsibilities: Your primary job function is to provide Technical support via phone/email/Web: Monitor The Company's Watchdog customers using SonicWALL's SGMS product, and perform initial customer contact to resolve Internet connectivity issues Additional responsibilities could involve firewall and customer licensing enrollment, installation, configuration and troubleshooting activities, virus management configuration, and content filtering configuration. Customer service focused, detail oriented, ability to work in a quickly changing environment, and excellent phone and English language skills Respond immediately to client calls in a professional manner, providing appropriate solutions and advice Interact with clients in performing testing, support and troubleshooting technical functions remotely Ensuring Service Quality levels are maintained and adhered to Ensuring all issues are handled in a timely manner Reviewing outstanding issues, ensuring clients are kept informed of progress Meetings results every Q1, Q2, Q3 and Q4 Skills 2 years’ experience supporting and troubleshooting Networks Knowledge of NetworkTelecom terminology and concepts Familiarity with ISP internet connectivity and troubleshooting Some knowledge of TCPIP network configuration desired Network configuration, installation and troubleshooting on SonicWALL firewalls desired Desired Characteristics: Able to handle a high volume of calls. Ability to handle multiple tasks(calls, chat, emails, CRM system) Excellent customer service skills. Troubleshooting, minimum of two years related experience Basic knowledge in networking, telecom, and peripheral devices Additional Information Experience: 2 - 5 years Education: Graduate Location: Bangalore Key Words Watchdog Support, Network Engineer (Voice), SonicWALL's, Oral and Written Communications, NetworkTelecom terminology, ISP, firewalls, TCPIP network configuration, Technical support via phone/email/Web, high volume of calls, customer service skills, networking, telecom, and peripheral devices, priority speed or efficiency, solve a complex problem. Qualification: Any Graduates

Duties of Support Analyst include: Assisting customers with all business process and operational issues related to daily business process flow. Providing discovery, analysis and support of internal and external customers. Working with customers to spec rate issue or booking issue, also maintain corrections within the system for easy business handling. Working with clients, users and business prospects and communicate based on customer needs and requirements. Analyze situation cases by case basis and ensure changes and modification are done with quality work. Training customers how to use new and existing application on remote basis. Creating weekly status documentation and training materials for operation workflow. Analyze the market trend and provide necessary recommendation for business process and software enhancement. Understanding business requirements easily with minor training. Other related duties as necessary to maintain good customer relationships. Personal Characteristics: Excellent communication skills in spoken and written English. Speak clearly and use excellent communication skills. Think logically and analyze complex problems. Pay attention to details and use abstract logic at the same time. Remain patient and persistent when dealing with frustrating problems and frustrated users. Get along with all kinds of people. Work well under pressure and meet deadlines. Work independently as well as in a team environment. http://www.managemydream.com Contact Details: Ankita

Company Name: Xavient Software Solutions India Pvt Ltd Skills Required: Shell Scripting Application Support production support l2 support PL SQL Oracle Jboss Weblogic Apach Experience Required: 3 - 6 Year(s) Job Location: Noida Walkin Date: 01 August Walkin Time: a.m Job Description: Application Support (Operations / Production) experience. Provide L2 /L3 support on the Unix/Unix Scripts and Pl-SQL applications. Good technical background in Oracle Pl SQL. Experience on Application Server: JBoss, Apache Tomcat, Weblogic Experience supporting applications that run on Unix or Linux (Not Looking For A System Admin). Troubleshoot & resolution of difficult issues. Shell Scripting (will need to write and modify scripts). High Energy Go Getter Personality, take charge type. Detail orientated, analytical and organized. Excellent communication and presentation skills. Must be willing to work in 24*7 environment. Walkin Venue: Xavient Information System Plot No. - 54, NSEZ (Noida Special Economic Zone) Noida Phase II.

Job Title: Technical Support Engineer Job Location: Chennai Qualification: B.Sc / B.E/B.Tech / BCA Key Skills: Related to Service Desk /Networking / Database Admin,Technical Support, Technical Knowledge, Excellent Communication, Desktop Troubleshooting, windows troubleshooting, Virus removal, Server related problems. Job Description: • Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customer’s end users. • Route problems to internal 2nd and 3rd level IT support staff. • Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution. • Administer and provide User account provisioning. • Use the Incident Management System to document and manage problems and work requests and their respective resolutions and circumvention's. • Responds to telephone calls, email, instant messages, and assigned tickets from users; Assign work orders / incidents to appropriate support teams and follow up until closure. • Respond to, and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps; Provide level 1 remote desktop support and perform other activities based on SOPs. • Perform user account management activities. • Escalate complex problem to appropriate support specialists. • Responsible for activities relating to the evaluation, analysis, and setup of PC-based software products (e.g., word processors, spreadsheets, presentation graphics, database management systems, electronic mail, and communications). • Troubleshoot client software and basic network connectivity problems. • Identify, evaluate and prioritize customer problems and complaints. • May train users and operators on a limited basis and/or may write training procedures. • Participate in on-going training and departmental development. • Routine maintenance updates with other IT staff and business units. • Provide all required documentation including standards, configurations and diagrams. • Provide knowledge transfer of EUC operations.

HDDH Opening FP 9958581777 Application Support Engineer HDDH Opening FP 9958581777 Application Support Engineer HDDH Opening FP 9958581777 Application Support Engineer

Wanted for Gaming & Application Support Company: EDM SOFTWARE SOLUTION Location: Coimbatore Coimbatore, Tamil Nadu, India Description: EDM SOFTTECH SOLUTIONS PVT LTD COMPANY COIMBATORE 9791684242 Job Type: Full Time Designation: - Gaming & Application Support Qualification: - Any Basic Degree Key skills: Basic skill Attractive Salary will be offered by company Work Place: Bangalore Age Limit: up to 30 years Working hours: Normal Hours Skills: * Basic Skill * Good Communication For more details contact: 9791684242 THANKS AND REGARDS EDM SOFTTECH SOLUTIONS PVT LTD COMPANY COIMBATORE Contact:9791684242

Looking for Gaming & Application Support Company: EDM SOFTWARE SOLUTION Location: Coimbatore Coimbatore, Tamil Nadu, India Description: EDM SOFTTECH SOLUTIONS PVT LTD COMPANY COIMBATORE 9791684242 Job Type: Full Time Designation: - Gaming & Application Support Qualification: - Any Basic Degree Key skills: Basic skill Attractive Salary will be offered by company Work Place: Bangalore Working hours: Normal Hours Skills: * Basic Skill * Good Communication For more details contact: 9791684242 THANKS AND REGARDS EDM SOFTTECH SOLUTIONS PVT LTD COMPANY COIMBATORE Contact:9791684242

Freshers Application Support Engineer Hiring Company: HCL Job Location: Bangalore Salary: 25K Dail HR (Timing 10 AM to 5 PM) Deepthi: 7829726356 Anamika:9811722023 Moon: 9279700716 Evision Technoserve (ISO 9001-2015) Freshers Hiring.

Freshers Application Support Engineers Hiring Company: HCL Job Location: Noida Salary: 25k Dail HR (Timing 10 AM to 5 PM) Payal: 9142794604 Sheena: 8766345605 Indu: 9625659561 Evision Technoserve (ISO 9001-2015) Freshers Hiring.

Freshers Application Support Engineers Hiring Company: HCL Job Location: Lucknow Salary: 25k Dail HR (Timing 10 AM to 5 PM) Payal: 9142794604 Sheena: 8766345605 Indu: 9625659561 Evision Technoserve (ISO 9001-2015) Freshers Hiring.

If you think that your job is done with the application development, you are misled. Developing an application is something through which you can start to accelerate your business towards growth and increased ROI. To continue with the process and ensure an uninterrupted workflow, you must opt for application maintenance services. Ivan Infotech offers app maintenance services that you ensure your app’s flawless performance. We have a specialised team to take care of all your app maintenance related concerns. The motto is to keep your app functional and efficient. We offer: App Maintenance Services Maintenance of Mobile apps Refactoring of code Multi-layered Support Solutions Re-engineering applications Maintenance of Web applications Why Ivan? In addition to the exclusive application maintenance services Ivan promises: On-time delivery 100% client satisfaction Integration of cutting-edge technology 24/7 support Specialised team to handle your projects Reach out to us now and explore our wide array of application maintenance services and let us elevate your business with the most suitable one among those. Call us:- USA:- show contact info India:- +917980755100