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Assistant manager customer support


Top sales list assistant manager customer support

India
Job Description- Build and maintain relationships with the entire customer base assigned; by ensure constant engagement with customers during the life cycle and moments of planned spontaneity. Planned wow moments executed to perfection at important stages in the customer lifecycle like welcome, agreement and handover of possession * Act as an escalation point for client meetings for issues and concerns beyond the operations team * Analyze customer needs and feedback and ensure continuous refinements in the services offered * Responsible for Customer Satisfaction and high service quality standards - Consistency in experience backed up by constant monitoring and necessary enhancements * Handle the front end engagement for the agreement validation, possession documentation & re-sale / lease experience Loyalty & Referral Revenues: * Actively engage with the existing customer base for repeat and referral bookings during new launches and sustenance phase of projects * Achieve and exceed sales targets from existing customers through relationship and loyalty management * Implement innovative cross-sell and up-sell strategies that are tailored-fit to the customers" needs Awareness about luxury brands and a good understanding of the economic environment * Possess a positive attitude and excellent interpersonal skills * Be immaculately groomed and exceptionally well presented * Display a confident, professional and welcoming personality * Demand an excellent command over the English language * Possess an eye for detail * Result-orientation Salary: Best in the industry Industry:BPO/KPO/IT/Telecom Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations Role Category:Voice Role:Assistant Manager/Manager -(NonTechnical) Education- UG: Any Graduate - Any Specialization PG:Any Postgraduate - Any Specialization, Post Graduation Not Required Doctorate:Any Doctorate - Any Specialization, Doctorate Not Required Candidate from BFSI, Aviation, Hospitality and BPO backgrounds are preferred.
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India
Assistant Manager / Associate Manager Sales Vertical Chennai 7289041753 Hiring For International & Domestic B.P.O Voice process Job Customer Care Executive/Telecalling/BPO Executive Description:-Required: International Bpo Hiring Freshers In Bpo Jobs Basic requirements: Educational Qualification:- 10th passed, under 12th, 12th passed, Undergraduate, Graduate. Gender:- Female / Male Location:Ghaziabad,Faridabad,Noida,Gurgaon,Delhi Shift:- Day and night both are available Process:- Inbound Week off:- Sunday Requirement of fresher (both shifts). Incentives:- Unlimited (depend on performance) Kick-start your career with this exciting opportunity. We've walk-ins between 10am to 3pm Call: HR* JEYSHTHA- 7289041753,8375046788
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India
GREETING FROM ANUSHKA HR SERVICES,PUNE Dy/ Assistant Manager – Marketing -Total 5 Years experience of marketing (Min. 2 yrs in Automotive Rubber Industry),Chakan Job Title: Dy. / Asstt. Manager – Marketing Location: Unit – V Department: Marketing Reports To: Plant Head Job Summary: Briefly summarize your position's purpose or Role and its scope Duties And Responsibilities: Primary Duties & Responsibilities Please mention the nature of the task in the last column based on the legend: R (Regular), P (Periodic), O (Occasional) 1. Processing RFQs and RFIs, coordinates with other departments for inputs, prepares quotes, negotiates with clients and finalizes the contract 2. Addresses client concerns and ensure the resolution of issues in a timely manner, with follow-up when appropriate 3. Coordinates with other departments to resolve customer issues and complaints 4. Coordinates with corporate team and NPD to provide samples to customers 5. Follows up with NPD for ongoing projects status update 6. Interacts with customers for queries, ECN, design changes and coordinates with D&D and R&D for feasibility analysis 7. Coordinate existing customer visits to the plant for audits and quality checks 8. Retains accounts through the development of strong relationships with key decision makers and users within an organization 9. Conducts strategic account reviews with all assigned customers on a regular basis to review service needs, usage trends and identifies products and pricing that meet customer needs and business objectives. 10. Prepares corporate MIS report and presents the consolidated analysis of the progress of the functions Marketing & Sales. 11. Reviews Development status report on a periodic basis for progress update on NPD activities 12. Develops relationships with key users and provide Product Development team with customer feedback on product improvements. 13. Finalizes annual key account targets along with Plant Head and Corporate Marketing by forecasting based on trends 14. Achieves the sales targets for assigned clients and increase share of business 15. Monitors of the schedule quantities received from the customers. 16. Analyses and reviews cost revisions based on input cost fluctuations. 17. Proactively identifies Accounts whose revenue may be shrinking so as to address any ‘at risk’ customers and reach out to these accounts to ensure they are retained as customers 18. Ensure timely generation of invoices and collections of payments to reduce outstanding’s 19. Delivers trainings to the team across the group 20. Performs any other responsibilities assigned by the management from time to time 21. To coordinate with Sales Team to ensure timely communication and delivery of the material to customer through coordinating with production team. 22. Daily sales monitoring as per the schedule and daily customer requirements. 23.Reporting Relationships: (To whom this Position reports to) Designation and Department Scope Functional -: Reporting Plant Head Total Marketing & Sales activities Administrative -: Reporting if any Plant Head Supervisory Responsibilities: (Who all reports to this Position) Designation and Department Scope Functional -: Reporting Marketing Team Sales Team Total Marketing & Sales activities Working Relationships: List the titles of individuals, departments & organizations with which you have the most frequent contact. This should include contacts both inside & outside the company. Briefly describe the nature or purpose of these contacts Internal Contacts Most Frequent Contacts Nature or Purpose External Contacts Most Frequent Contacts Nature or Purpose Decision Making Authority: Describe the authority permitted to your position by indicating which decisions you are expected to make and which you are expected to recommend. Decisions -: Expected Safety Precautions, 5S, Quality Improvement, Kaizens, Customer Satisfaction Recommendations -:Expected Customer Quality System, Improvement in Integrated Management System, ISO, TS (if any) Minimum Job Requirements: Educational -: Qualification Diploma / Graduate Experience Total 5 Years experience of marketing (Min. 2 yrs in Automotive Rubber Industry) Competencies -: (Skills, Knowledge and Abilities Required to competently perform the job - Good Knowledge about the job & positive attitude. Good Team Leader, Excellent Communication. Good Interaction Skill with customers. Please Send Resume with my email id -hr.namokarconsultants@gmail dot com Regards, Anushka HR Team
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India
Designation:- Assistant Manager Department:- Quality Assurance Experience:- 5 year to above Machine shop(CNC Turning, VMC,HMC & CNC Grinding) experience. Salary:- Rs. k to Rs. k. Job Profile:- · prepare and follow quality plans at relevant stages of inspection (receipt, first piece approval & final), · arrange calibration of inspection, and measuring instruments and test equipment and process monitoring gauges, · analyze root cause and initiate proper corrective and preventive action and ensure that customer complaints are properly closed, · ensure that all operations are completed as per requirements of Customer, · maintain inspection & test status requirements, · ensure proper disposal of Scrap material(Rejection), · conduct Process qualification test and maintain records, · comply customer specific quality system requirements like PPAP, QCPC, · calculate & report the cost of Poor Quality, · conduct MSA, SPC process study, · Documentation APQP,FMEA,7QC TOOL, · maintain & updates PPAP’s files, · plan & carry out the Process & product Audits, · Layout Inspection is carried out as per plan, · With require TS-,ISO-, Ohsas-, TPM, Kaizen & 5s, · Working with any Bajaj vendor (machine shop) company, · Dock Audit, Internal Auditor Exam pass out, · Having Knowledge about Bajaj Customer compliments handling, · Knowledge About CNC,VMC, Convenience Machine & Has Machine. · Measurements all instrument handling, with auto-cad, Please Send Resume with my email id - /
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India
Permanent Graduate / Post Graduate Desirable MBA Experience of Handling Customer support in supervisory role for 2-3 Yrs. Eligible Freshers may be considered
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India
Administrating the installation staff of the company and ensuring the proper initiations of all the equipment and that of the clients. *Responsibility to achieve installation goals particular to location. *Provide general supervision of Field Service Managers assisting departmental objectives. *Assist in hiring, recruiting and training needs for installation staff. *Review performance and respond to escalated and resolving problems. *Support General Manager with responsibilities of P&L for office. *Coordinate with several departments related to installation projects. *Head responsibility to plan, schedule, oversee and remotely manage all aspects of enterprise's network of entire maintenance vendors and certified installers. *Head responsibility for follow up of resolving customer satisfaction for sure. *Ensure conformance to client specifications plus company requirements. *Experience as Installation Engineer in telecom/ISP field is preferred.
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Kolkata (West Bengal)
Technical Specialist - Customer Support (Kolkata) Positions - 1 (On Rolls) Kolkata Designation - Technical Specialist - Customer Support Location - Kolkata Department - Customer Support No of Years of Exp •3-4 years’ experience in technical support product training mainly with competition Brand such has TVSE / Cannon /HP/ Can be shortlisted Target Companies:TVSE / Cannon /HP / WeP / IT Peripherals… Qualification/ SkillsDiploma B.E / B.Tech CTC3 - 5 Lakh Sourcing Fee8.33% on CTC Expected DOJImmediate Job Responsibilities Job Profile - Technical Specialist – Customer Support Core Skills: •Overall 3-4 yrs of experience in technical support product training to field engineers. •Should have Strong Basic Technical Knowledge •Technical Experience on IT products. •Experience on product training like Printer /Scanner/Projectors will be preferable. •To provide technical support assistance & training, facilitating customer visits, and performing Epson Products technical demonstrations that provide a competitive edge for technical service engineers •Working knowledge on printers / Projects / Scanners. •Knowledge of printing methods & technical solutions •Providing training based on field needs and the delivery of new product and technology training in support of field readiness •Responsible for understanding business and technical problems addressed by the products including product demo, business drivers, evolving business needs. •Prepare for client meetings and tailoring communications to address business needs of potential clients. Skills Core Skills: •Good communication & Presentation Skills •Working knowledge on Office Automation device drivers. •Knowledge of printing methods & technologies •Reporting to Senior Manager – Customer Support
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India
Exp: 1 to 6 years This role is into Business Development wherein you will hold responsibility to drive end to end sales cycle at Bigex. Responsible for generating sales with new customers on Open Source BI platform Good to have knowledge on BI softwares, technologies and tools especially on Open Source Must have generated business selling Open Source BI softwares Must 'know-how' to position BI tools and technologies according to industry verticals Responsible for generating sales and developing opportunities with new customers Liaising between customers on multiple stages to engage key decision makers Report the sales activities to the founder/ CEO Establishing, maintaining and expanding customer base Increasing business opportunities through various routes to market Developing sales strategies Possibly dealing with some major customer accounts yourself Collecting customer feedback and market research Keeping up to date with products and competitors. This is not a permanent position. Compensation on commission basis with respect to your experience and skills.
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India (All cities)
About the role: Research Scientist – Packaging Development: This role is critical in assisting the packaging department by leading category packaging development by engaging with key stakeholders, developing material specifications / SOPs in order to ensure a smooth rollout of projects on time at the right quality and at optimum cost. Responsibilities and Duties Your role specifications: 1. Lead packaging development of various product categories. 2. Project management for NPD support. 3. Evaluation of designs, systems, and materials. 4. Data collection and analysis. 5. New idea generation. 6. Implementation of new technologies. 7. Improvement in process, value engineering, and competition mapping. 8. Recommend solutions and take decisions in alignment with key stakeholders. Key Skills Rigid packaging, flexible packaging, Project Management, new packaging development, design Required Experience and Qualifications Education required: PG Diploma in packaging from a reputed institute with a science or engineering background. Additional qualification in plastic processing or tool making will be added advantage. Experience required: 4-6 years of experience in packaging development in a leading FMCG company. Last 2-3 years’ experience in leading category packaging development independently.
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India
1) Interns will have to cater to students query asked on the website.2) Intern will be responsible for solving all problems related to website login and content.3) Intern will have to report his / her daily activities to the senior sales manager.
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India
The main job duty of an assistant manager is to help the store manager in the smooth and profitable operation of the business. According to Salary.com, assistant managers are part of a store's managerial team and therefore have the authority to make decisions about store operations. Management teams seek to raise the store's profits by attracting more shoppers, providing better customer service, and selling more goods. Training salespeople and monitoring inventory may be part of an assistant manager's job, explains O*Net, from the U.S. Department of Labor. Assistant managers must settle conflicts such as scheduling errors or customer complaints. They are often involved with maintaining the physical appearance of their stores and ensuring quality product presentation.
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India
Hello, We have openings for - Business Development - Assistant Manager Job Location: Pune Job Description: We at woftos.Com are arranging 17 Global Matrimonial Mega Events, please refer www.Woftos.Com/gmme. Associate needs to handle inbound and outbound customer calls, enable ALSC registrations (setting up Authorized Local Support Centers) - similar to Franchise, enabling sponsorships for the events, all tasts need to be executed through office Candidate Requirement Should posses excellent communication skills, should like talking to people and close deals, bear good negotiation and convincing skills, should have a passion to grow and succeed in life, both monetary and professionally. Qualification: B.E/ MBA in Sales and Marketing Preferred Resume Format: MS-Word Compensation Details Salary: pm + incentives Please come to office for Face to Face interview on below address: Office Number th Floor, Pride Purple Square, Kalewadi Phata, Wakad, Pune You may call us on or for more details
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India
45k Inhand Salary For Assistant Manager Sales In Real Estate(Big Company) Position Name Assistant Manager Sales & Business Development KEY SKILLS - Strong understanding of customer and market requirements. Willing to travel. Strong leadership qualities with good communication and interpersonal skills. Knowledge of Computers Well versed with Word, Excel & PowerPoint Qualifications Graduation Required Experience 2 to 5 Years Sales Experience In Any Industry Monthly Gross Salary that we can offer will be in the range of Rs. to Rs. This is a Permanent job. JOB RESPONSIBILITIES Presenting and selling Flat and House to potential clients. Identifying sales prospects and contact these and other accounts as assigned. Work Location - Boisar / Bandra Call For More Info - Krishan Hr Send Your Resume - hrDOTstunningsevenATgmailDOTcom
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India
Hiring Opening Assistant Manager Sales & Business Development in Real Estate(Big Company) Position Name Assistant Manager Sales & Business Development Qualifications Graduation Required Job Location Boisar/ Bandra Experience 2 to 5 Years Sales Experience In Any Industry Monthly Gross Salary That We Can Offer Will Be In The Range Of Rs 35k to Rs 50k Inhand This Is A Permanent job. JOB RESPONSIBILITIES Presenting and selling Flat and House to potential clients. Identifying sales prospects and contact these and other accounts as assigned. Key Skills - Strong understanding of customer and market requirements. Willing to travel. Strong leadership qualities with good communication and interpersonal skills. Knowledge of Computers Well versed with Word, Excel & PowerPoint For More Info - Krishna Hr Send Resume- hrDOTstunningsevenATgmailDOTcom
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India
Hiring for Assistant Manager Sales. Job Description:- • Must have sales experience in hard core sales industry (preferred from Print Media,Newspaper, TV, Space selling) • Business Development of Small & Medium Enterprises and Businesses. • Digital Ad Selling Premium Ad listing Sales. • Developing and maintaining relationship with existing customers. • Ensuring meeting of assigned sales target through proper understanding of business processes. • Should have customer focus and result oriented approach. • Work closely with Marketing and Channel team for developing.Location: ‪‎Mumbai‬.Net Salary: k.Experience: 0-1 year.Interview date: ‪Saturday
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