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CUSTOMER SUPPORT EXECUTIVE

Any Graduate Female Candidate Experience: Minimum 1 yr. Salary: 10,000 to 15,000pm. (Negotiable) Industry: Telecom Functional Area: Customer Service , Operations Employment Type: Permanent Job, Full Time Key skills: sales relationship management customer support, ms office, tele marketing, tele marketing executive officer Job Description 1.Responsible for handling the customers inquiry and coordination with Sales team, 2.Follow-up with customers. 3.Client Relationship Management, Handling calls, collecting and updating the database. 4.Good communication skill.(English, Hindi and Marathi must) 5.Handful knowledge in MS Office and other Basics of computer. Interested Female Candidate Can Conatct- OSK CONSULTANT, NAGPUR Contact No- 9960680445/9028080445 Email ID - job@oskconsultant.in
Nagpur (Maharashtra)

RELATIONSHIP MANAGER CUSTOMER SUPPORT EXECUTIVE JOB IN D

Job Description- Build and maintain relationships with the entire customer base assigned; by ensure constant engagement with customers during the life cycle and moments of planned spontaneity. Planned wow moments executed to perfection at important stages in the customer lifecycle like welcome, agreement and handover of possession * Act as an escalation point for client meetings for issues and concerns beyond the operations team * Analyze customer needs and feedback and ensure continuous refinements in the services offered * Responsible for Customer Satisfaction and high service quality standards - Consistency in experience backed up by constant monitoring and necessary enhancements * Handle the front end engagement for the agreement validation, possession documentation & re-sale / lease experience Loyalty & Referral Revenues: * Actively engage with the existing customer base for repeat and referral bookings during new launches and sustenance phase of projects * Achieve and exceed sales targets from existing customers through relationship and loyalty management * Implement innovative cross-sell and up-sell strategies that are tailored-fit to the customers" needs Awareness about luxury brands and a good understanding of the economic environment * Possess a positive attitude and excellent interpersonal skills * Be immaculately groomed and exceptionally well presented * Display a confident, professional and welcoming personality * Demand an excellent command over the English language * Possess an eye for detail * Result-orientation Salary: Best in the industry Industry:BPO/KPO/IT/Telecom Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations Role Category:Voice Role:Assistant Manager/Manager -(NonTechnical) Education- UG: Any Graduate - Any Specialization PG:Any Postgraduate - Any Specialization, Post Graduation Not Required Doctorate:Any Doctorate - Any Specialization, Doctorate Not Required Candidate from BFSI, Aviation, Hospitality and BPO backgrounds are preferred.
India

CUSTOMER SUPPORT VOICE PROCESS ENGLISH

HGS-IN/Template/HR-ER/-Ver 1.0 Page 1 Competencies Key Parameters Think Strategic (a) Big Picture Perspective: Is able to understand the impact of individual performance to meet / improve own targets (b) Business Acumen: Demonstrates basic knowledge and ability to use various applications / tools related to the function / engagement At an individual level complies with do's & dont's of policies, procedures& regulation as applicable to the engagement / function Is aware of metric applicable to the role Has the basic knowledge of policies, procedures and regulatory compliance Drive Results (a) Planning & Organizing: Maintaining TAT Understanding and adhering to quality standards Maintain all Hygiene and Process Metrics (b) Directing & Monitoring NA (c) Accountability Acquiring knowledge & skills of related areas of the process Understands, knows, and interprets different complex scenarios and is able to resolve all assigned tasks. Update oneself to changes in product on a daily basis. Average Handling Time (AHT) target to meet as per process (d) Problem Solving & Decision making NA Partner with Customers a) Relationship Building Ensure Customer is satisfied on all transactions & they are given quick resolutions Escalate Long Pending Issues of Customers to supervisor / appropriate Desk Give Correct and Complete Resolution to Customers on all transactions to avoid Repeat contacts by Customers. Be Polite with all Customers b) Passion for excellence Adhering to the KPI, and understanding Quality & Auditing parameters Sub-Process Name: Equivalent Grade: DS1 Role: Associate HGS-IN/Template/HR-ER/-Ver 1.0 Page 2 Provide First Time Resolution [FTR] on all transactions High level of integrity Ensure Customers Account Information is not compromised Zero Fatal Error (FE) Lead People a) Managing Self Understand the company policies and adhere to it diligently, basic professional standards and established procedures, policies before taking action and taking decisions. Adhere to attendance and punctuality norms Assumes responsibility for work activities and coordinating efforts b) Inspiring others / Managing teams Mentor & coach new members of the team based on requirement Interpersonal relationship at work with peers, supervisors and should not have any recorded instance of misconduct. Desired Knowledge, skills and abilities Possess basic Contact Center operations knowledge Good reasoning and analytical skills Able to communicate fluently in the language required for transaction Typing skills as required by the process Active listening skills Passion to learn Influencing skills Ability to comprehend the customer requirement well Desired qualifications (including certifications) Under-Graduates / Graduates Desired years of experience 0-1 year Internal Customers, if any N/A External Customers, if any Customers
India

CUSTOMER SUPPORT EXECUTIVE(VOICE AND NON VOICE)

REQUIREMENTS: Good Communication Skills Maintaining good customer relationship Soft spoken JOB DESCRIPTION: Provide customer with Query based solutions. Non Voice process Voice based Technical support to customers SALARY: CTC-Rs TIMINGS: Night Shift-pm to 7:30am Training -10am to 6pm for 21 days Vacancy:40
Chennai (Tamil Nadu)

CUSTOMER SUPPORT EXECUTIVE SIVAKASI

Company: Export Location: Sivakasi Qualification: Graduate Experience: 2 5 years Salary: Rs.15000 - Rs.25000 per month Skills:Customer relationship & communication Export company is looking for candidate with experience in receiving phone calls, Maintaining various registers and customer followup with good communication skills and system knowledge interested can contact. Happy Jobss 7373993339 / 8489498080 / 8489298080 Forward your resume to look4jobss@gmail.com www.happyjobss.blogspot.com
India (All cities)

CUSTOMER SUPPORT EXECUTIVE.

Company Description SB3 brings to the table more than 10 years of experience in the Software and Services industry. SB3 also runs captive International BPO. We have been in the Contact Center business for more than 5 years, with several Success Feathers in our Cap. We take pride in ably supporting our clients throughout the globe! Operating out of a spacious Office in the Heart of the City, with easy commute, and with State of the Art Infrastructure, we offer unique Employment Opportunities. SB3 is known for an excellent work environment and presents an unenviable work culture. We invite you to join us and experience a Win-Win relationship! Job Description: International Voice Process (CCE/Sr.CCE) Desired Candidate Profile / Eligibility Criteria: 1. Age: Not less than 18 yrs. 2. Education: Minimum 10+2. 3. Must possess Excellent English Communication Skills. 4. Must be Computer Savvy. 5. Should be agreeable to work in any Shift. 6. Should be able to join immediately. 7. We welcome Freshers as well as Experienced International BPO Executives. Compensation & Benefits: 1. Fixed Shift Timings. 2. On Time Salary. 3. Fixed Week Offs. 3. Joining/Performance Bonus. 4. Travelling Allowance. 5. Attractive Monthly Incentives. 6. Numerous Spot Incentives. 7. Blend of both National and International Holidays. 8. Salary within 1st week of every Month. 9. Complimentary dinner from company. Sb3 Software Solutions Pvt. Ltd. Contact Number: 8336927829
India

CUSTOMER SUPPORT EXECUTIVE FOR VOICE PROCESS

Jobs Openings for BIG BASKET Very Good Communication in English and Hindi is required Qualification: Minimum PUC 10th with 2 years of experience in Telecalling Salary: Fresher - upto 14k take home, CTC - 17k Experience - Upto 19k take home, CTC - 22.7k Shift: Girls- 7 AM to 4 PM Boys- 2 PM to 11 PM 6 Working Days 1 Rotational Week Off For Further Details Contact HR MANJULA Contact no: 9035078871 REFER YOUR FRIENDS Hi Greetings from FIRSTSTEP CONSULTANCY SERVICES Hiring for AEGIS Bpo for E COMMERCE Process PROCESS 1: FLIPKART for RELATIONSHIP EXECUTIVE Any Graduate/UG/PG can apply Need EXCELLENT COMMUNICATION SKILLS in ENGLISH and HINDI Salary upto 22k take home per month 6 Days working Days 1 rotational week off No transport Work Location: Kudlugate, Bangalore For Further Details Contact HR MANJULA Cont no: 9035078871
India (All cities)

WANTED CUSTOMER SUPPORT – NON VOICE PROCESS

We have openings for the position of Customer Support Associate(Email Support – Nonvoice Process) to a reputed company in Chennai. Responsibilities: • Single point contact for the client and the senior management for a specific shift • Interface with clients frequently and maintain an excellent relationship with them • Oversee and coordinate client escalated operational issues • Manage and oversee effective dissemination of client information to operations teams Candidate Profile: • Good communications skills in both oral and written. • Should have good typing skills(30 WPM) • Basic knowledge of computers • Should be flexible in shifts. • Only day shifts for Female Candidates. Qualification: Any Graduate Experience: 0 to 1 Years. Salary: 8k to 12k Work Location: Perungudi, Chennai. Interested candidates please forward your updated CV's to as soon as possible. (OR) Contact: - (Call between 10 AM to 6 PM).
India

MNC HIRING FOR TECH SUPPORT/CUSTOMER SUPPORT

1.) Role: CSR, Customer service Representative (Voice Non Technical) Languages to be known: Fluency in in English with Kannada/Telugu /Tamil/Malayalam (Any other regional Indian language) Office Timings: Rotational Shifts for male candidates, Day Shift for female candidates. One way cab facility CTC:1.32 Per Annam. 2.) Role: Customer Relationship officer (Non - Voice) Responsibilities: Resolving the issues over e-mails Skills required: Good Communication in English (Verbal & Non-verbal), typing skills: 15WPM and 80% accuracy, Computer knowledge: Basic, Should have basic Understanding about the Industry Shift: Rotational CTC:1.7 Per Annam. Candidates willing to join immediately walk into our office by 9:30AM with updated CV, Marks memos, certificates, passport size photos, ID & Address proof on 3th Sep Tuesday in the following Venue details,
India

CUSTOMER RELATIONSHIP OFFICER BACK OFFICE

Position: Customer Relationship Officer Back Office FA: Back Office Undergraduate(Min 12th Pass) Graduate/ Post Graduate not Apply Freshers as well as Experience can apply(Eligible experience Range is 0.6 to 1 year in any Domestic BPO) Good Written & Communication Skills in Hindi & English with apt Understanding & Comprehensive Skills.Role is Provide Inbound/ Outbound Customer Support, addressing queries & Issues resolution to Prepaid & Postpaid subscribers of a Leading Telecom service Provider Accurate Typing Speed Minimum 18 WPM Location: Delhi Annual Salary: Up to , based on current CTC and relevant exp mention current CTC in CV Contact Details:- Ms.Simran Ms.Natasha Ms.Mansi Walk in with Updated C.V.& 2 Passport Size Photographs Between Am - 5:00 Pm (Monday to Saturday) Send your resume at:- Interview Venue:- EXCELLENT JOB SOLUTIONS PVT. LTD. D-246,Balaji Chamber,2nd Floor, Near Laxmi Nagar Metro Station Gate No.1,Opposite Dr.Khullar Clinic, Lalita Park,Laxmi Nagar, Delhi- Website: www.excellentjobssolution.com
India

CUSTOMER RELATIONSHIP OFFICER- SEMI VOICE

Please walkin for interview and meet HR- Arun Kumar @ 7406143300 Interview Dates-6th December 2016 to 10th December 2016 Time-10am-2.30pm Interview Mode- Walk-in (Not telephonic) Job Description: 1.Job Role: Customer Support 2.Role designation: Customer Relationship officer 3.Essential Skills: Good Communication in English (Verbal & Non-verbal) 4.Desired Skills: Typing 22 WPM with 80% accuracy, Computer knowledge: Basic, Should have basic Understanding about the Industry 5.Education qualification: Any Graduation including BE, Btech, MBA, BCA, Diploma with 15 years of Education (10+2+3) and NO M.Tech/No Backlogs 6.Experience (relevant or total): NA 7.Responsibilities: Resolving the issues over e-mails an calls 8.Salary range: 1,73,000 p.a 9.Shifts: Rotational (Candidates should be flexible with Day/Night) 10.Cab Facility- Available
India

CUSTOMER RELATIONSHIP MANAGER (CRM)

Responsibilities of CRM: 1) Calling a patient and noting down all their details 2) Talking to one of the doctors on our panel and scheduling the home visit 3) Doing the follow up with the patient and doctor 4) Getting the visit done 5) Taking a feedback from the patient after the doctor's visit 6) Preparing and analyzing daily, weekly and monthly reports Aptitude required: 1) Positive attitude with good communication skills (should be fluent in Hindi and English) 2) MS Excel skills 3) No constraint on Educational Qualification 4) Working hours: 9 a.m to 6 p.m, 6 days a week 5) We are based in Vasundhara Enclave, East Delhi and therefore the person should be willing to travel daily to this place for work. How Do Customer Relationship Manager Make an Impact:- 1) Service sector is totally based on the relationship of customers with the firm and CRM holds the responsibility of making it stronger 2) Since CRM will be in direct touch with customers, he/she can add a lot in improving the service and making it more customer friendly 3) CRM can not only influence customers professionally but can also support the patients at emotional level strengthening the ties between customer and company
India

CUSTOMER RELATIONSHIP OFFICER

Dear Candidate, Mega Walk-in Drive in Hinduja Global Solutions.So please grab the opportunity Walk-in Drive Date - 25th October & 27th October Timings: 10 AM to 01 PM JOB DESCRIPTION for non voice process: 1. Job Role: Customer Support- Email Support 2. Role designation: Customer Relationship Operator 3. Skills required: Good Communication in English is MUST (Verbal & Non-verbal), basic typing skills, computer knowledge and understanding about (MNC) BPO industry. 4. Education qualification: Any Graduation including BE, B tech, MCA, BCA, etc - pass-outs can apply. (Note: Graduation completion is Mandatory.) 5. Experience (relevant or total): NA 6. Responsibilities: Resolving the issues over mails 7. Salary - L PA + INCENTIVES Working Venue Details: HGS Bangalore We are a leading MNC BPO from two decades, we are present in 11 countries and 9 major cities. We are looking for aspirant candidates who would like to make a good career with the opportunity in a BPO, we have openings for a NON-VOICE, EMAIL SUPPORT PROCESS for a reputed client in our company. Walk-in: Note: Write "MEET Jagan Babu Chambers Building" on your resume and Walk-In for interview. I will meet you in office. Call once you reach just to ensure that you are at the right building (CHAMBERS building). As we have 3 buildings at Hosur main road itself. Venue: HINDUJA GLOBAL SOLUTIONS, HGS CHAMBERS, 3rd FLoor, Garvebhavepalya, HOSUR MAIN ROAD, BANGALORE- Landmark: BEHIND RNS MOTORS (MARUTHI SUZUKI SHOWROOM), Call me once you reach at Regards, Jagan Babu HR RECRUITER HGS Mobile No.
Bangalore (Karnataka)

RELATIONSHIP MANAGER (NOS 2)

Role Relationship Manager- [RM]- Wellness Roles and Responsiblities 1.Generate leads; sell concept & product; partner with spas and salons to help increase our network 2.More focused on penetration and relationship building. 3.Targeting minimum 6 8 spas and salons every day. 4.Be the face of the company to Saps and Salons owners/managers and help resolve their issues 5.Collect data and manage end-to-end relationships 6.Responsible for necessary market research activities to identify possible new opportunities to address short / long term growth. 7.Responsible to enhance share of business and address penetration. 8.To provide necessary operational support to customer care for projects/ task execution. Skill Sets Required Excellent communication & presentation skills Build relationship with customers Take initiatives and ownership of job. Competitive analysis Market awareness Analytical/ Problem Solving/ Smart and tactful Team Player Customer Oriented and Energe
India

HIRING FOR TECH SUPPORT VOICE PROCESS WITH GOOD SALARY PAC

Hiring for Tech support voice process with good salary package 1. Job Role:Technical support, Customer Support 2. Role designation: Technical support, Customer Relationship officer 3. Skills required: English + Telugu+ Hindi English + kannada + Hindi 4. Education qualification: Any Graduation including BE, Btech, (below 60 % can apply) MBA, under graduation can also apply BCA- pass-outs, Diploma with 15 years of Education(. Responsibilities: Resolving the issues over e- mails 6. Salary range: 12k to 19k Hike for experienced candidates 7.Working Venue Details: Bangalore 8. Shifts: girls day shift Boys rotational shift 9.5 days working Contact:/ Email:
India

LOOKING FOR EXCELLENT COMMUNICATION IN BPO FOR TECH SUPPORT

voice or Semi-non voice process (domestic and international) 1. Job Role: Customer Support 2. Role designation: Customer Relationship officer 3. Skills required: Fluent Communication in English (Verbal & Non-verbal),typing skills: 30WPM and80% accuracy, Computer knowledge: Basic, Should have basic Understanding about the Industry. 4. Education qualification: Any Graduation including BE, Btech, (below 60 % can apply) MBA, underdgaduation can also apply BCA- pass-outs, Diploma with 15 years of Education(. Experience (relevant or total): NA 6. Responsibilities: Resolving the issues over e- mails 7. Salary range: 12k to 25k(with insentv,+750 food,1way cab) 8. Working Venue Details: Bangalore 9. Shifts: Rotational/Day 10.5 days working Call me at: HR Rekha Contact:/ Email:
India

HIRING FOR EMAIL CHAT SUPPORT ANY GRADUATE

job description: 1. Job Role: Customer Support 2. Role designation: Customer Relationship officer 3. Skills required: Good Communication in English (Verbal & Non-verbal), typing skills: 15WPM and80% accuracy, Computer knowledge: Basic, Should have basic Understanding about the Industry. 4. Education qualification: Any Graduation including BE, B.Tech, MBA, BCA, Diploma with 15 years of Education () are eligible. 5. Experience (relevant or total): NA 6. Responsibilities: Resolving the issues over e-mails 7. Salary range: L PA
India

MEGA OPENING FOR NON VOICE EMAIL SUPPORT @HGS CHAMBER

Dear Candidate, Greetings from Hinduja Global Solution, JOB DESCRIPTION for Semi-Non Voice Process (Domestic) 1. Job Role: Customer Support 2. Role designation: Customer Relationship officer 3. Skills required: Essential Skills: Good Communication in English (Verbal & Non-verbal) Desired Skills: Typing 22 WPM with 80% accuracy, Computer knowledge: Basic, Should have basic Understanding about the Industry 4. Education qualification: Any Graduation including BE, Btech, MBA, BCA, Diploma with 15 years of Education (10+2+3),(No M,tech) 5. Experience (relevant or total): NA 6. Responsibilities: Resolving the issues over e-mails 7. Salary range: 1,70,000 to 2,00,000 8. Working Venue Details: HGS Bangalore 9. Shifts: Rotational 10. Free cab facilities. Interview Date: 28th Nov 2016 Interview Time: 10 am to 2 pm Contact Person: Roscillin 9944620095 INTERVIEW VENUE:- HGS Chambers, Behind RNS Motors, Gravebhavi playa, Next stop to Bomanahalli, Hosur Road, Bangalore. Thanks and Regards Roscillin Asem 9944620095 HR. Executive Talent Acquisition Hinduja Global Solution
Bangalore (Karnataka)

IMMEDIATE REQUIREMENT FOR CUSTOMER SERVICE EXECUTIVE

GlobalEdx is Hiring Customer Support Executive - (1-2years) 1. Almost entirely field-based role. (Must have 2-wheeler and licensed to ride). 2. Be fully trained in Emergency Response Processes 3. Initiate and coordinate deployment of service(s) to customers at their location. 4. Ensure stability of service and baseline quality from 3rd party service vendor, before moving onto service requests of another customer. 5. Be present at customer location when vendor service closes to ensure completion in all aspects. 6. Record and update Service Requests in Ticket System 7. Cultivate and maintain Relationship with customers, record their needs in CRM system. 8. Payment follow-ups where required
India

TECH SUPPORT JOBS - SALES

Technical Support Jobs in Delhi As a technical sales or technical support individual, you shall also be able to assess each employee's IT knowledge levels. This will help you assess if the other person needs some guidance or not. If as a technical sales expert, you are a logical thinker, have good analytical and problem-solving skills, and have the up-to-date technical knowledge and deeper understanding of the software, gadgets, and types of equipment used by customers, you will be valued for your expertise as a strong technological individual. Contact Us: 9540970000 Visit Us: https://www.standardsservices.com/tech-support-job/ Job Requirements • Participate in inbound and outbound calls. • Need to make callers understand the basic computer system. • Carry out sales when everything is explained. • Take payments in International Gateway. • Maintain regular sales reports. • Maintain cordial relationship with clients. • The applicant should have an excellent problem-solving attitude and ability to work as a team. • He should be logical, attentive towards detailing and other technicalities. • Candidates would be in contact with clients and organizations, so they should have great communication and understanding skills. • Should be able to prioritize workload and listen. • Make sure to prioritize workload and think logically to resolve customer queries and problems. • Sound knowledge of software and operating systems. Majorly, a technical support agent has to fix issues associated with forgotten passwords, viruses or e-mail problems. These tasks of diagnosing the hardware and software issues or solving other technical problems either over a phone call, tutorial videos, or live demo come within the focus areas of the technical support desk. Technical Support Jobs in Delhi NCR, with Standards Services Standards Services has been sourcing manpower to companies and clients as per their requirements and business needs. Currently, we have openings for the position of Technical Support and we are currently looking for qualified individuals who are technically sound and have expertise in the field of Information & Technology. Duties of a Technical Support agent • • Responsibilities of a Technical Sales agent are too many, with the primary ones being: • • Having an eye on detailing. • • High concentration and commitment to work. • • Handling a high range of technical activities from different customers. • • Troubleshooting and customer service. • • Advising solutions to customer queries. • • Keeping comprehensive logs of customers and analyzing the frequency of their problems. • • Updating documents for customers who are habitual of following guides and technical support help-books. • • Spotting common trends, errors, and faults while analyzing customer problems. • • Good interpersonal and customer care skills are mandatory. • • Ability to maintain accurate records keeping. A Technical Support Worker primarily monitors, maintains and analyzes all the issues associated with computers and networking systems. Generally, technical sales agents/experts are qualified and learned individuals who have an understanding of the technicalities of hardware and software. • People usually perceive tech support career as an ideal launch pad of their future but they should know that with time, technical skills need grooming, learning and skill set. • Besides, as a career option, Tech Support jobs as careers are advanced and preferred by people who have great IT knowledge and interest. It is a lifeline that you provide your customers by resolving the troubleshoot problems, doing software fixing and directing your users/customers with an easy-to-follow tutorial. Customer retention is the motive behind people choosing business success. • For queries related to Technical Support, visit our Tech Support Page: • You can also reach us at 9540970000. • Visit our website: www.standardsservices.com • Or drop us a mail at show contact info • To know about Tech Support Jobs, send updated resumes: show contact info
India (All cities)

HGS IS HIRING FRESHERS FOR CUSTOMER RELATIONSHIP OFFICER

Hinduja Global Solutions (HGS) is a global business process management company focused on enhancing the customer experience through every touch point in the customer journey. With employees and 60 centers in 12 countries, HGS provides customer care on behalf of some of the world s most respected brands in the telecommunications and media, retail, consumer packaged goods, public sector, banking, insurance, consumer electronics and technology, and healthcare industries. Its integrated solutions include intelligent self-service, e-commerce, mobile, social and high-touch live-agent support. Its global footprint includes the Philippines, USA, UK, Canada, India, France, Germany, Italy, Netherlands, Mauritius, UAE and Jamaica. We are looking to hire Graduate who has excellent communication in English for NON- Voice process in our organization. You can walkin with your updated resume from to Job description for Non voice process, E-Mail Support (Domestic) Designation: Customer Relationship Officer Skills required: a. Good Communication in English (Verbal & Written), b. Typing skills: 20WPM and 80% accuracy. C. Basic computer knowledge should have basic Understanding about the Industry. e. Education qualification: Any Graduation including BE, B.Tech, MBA, MCA () etc. f. Fresher / Exp & flexible in rotational Shifts. g. Responsibilities: Resolving the issues over e-mails /> h. Salary range: to LPA Venue Details: Hinduja Global Solutions, HGS Chambers, Behind RNS Motors (Maruti Suzuki Showroom) Garve Bhavi Palya, Hosur Main Road, Bangalore-68 Timings: Between 10 am to 4pm. Please contact: Ankita Email - Do not forget to write Ankita on top of your resume. NOTE- You can refer your friends as well
India

OPENING FOR GRADUATES AS RELATIONSHIP MANAGER IN ANDHERI

GET JOB WITHOUT CHARGES " Read the whole jd and then apply if you find relevant" " Urgent Opening for Graduates as Relationship Manager in Andheri " Company name:- Ziffi Wellness Industry Role:- Relationship Manager- [RM]- Wellness Age limit:- Job location:- Andheri East Education:-Any graduate Experience Required: 1- 2 years plus Salary Bandwidth: 3 lakhs to 4 lakhs per annum Depend on salary proof and interview Language:-English/ Hindi Roles and Responsibilities:- Generate leads; sell concept & product; partner with spas and salons to help increase our network More focused on penetration and relationship building. Targeting minimum 6 8 spas and salons every day. Be the face of the company to Saps and Salons owners/managers and help resolve their issues Collect data and manage end-to-end relationships Responsible for necessary market research activities to identify possible new opportunities to address short / long term growth. Responsible to enhance share of business and address penetration. To provide necessary operational support to customer care for projects/ task execution. Skill Sets Required:- Excellent communication & presentation skills Build relationship with customers Take initiatives and ownership of job. Competitive analysis Market awareness Analytical/ Problem Solving/ Smart and tactful Team Player Customer Oriented and Energetic Interested candidates can send cv in the given email id or can call me in / to schedule Interview if not matching to the role don t apply and suggest your friends Regards &Thanks, Ruchika Alackal Sr Consultant (Headhunting) SWAYAM CONSULTANT
India

EXCELLENT OPENING FOR RELATIONSHIP MANAGER IN ANDHERI

read the whole jd and then reply" "Urgent Opening for Graduates as Relationship Manager in Andheri " Company name:- Ziffi Wellness Industry Role:- Relationship Manager- [RM]- Wellness Age limit:- Job location:- Andheri East Education:-Any graduate Experience Required: 1- 2 years plus Salary Bandwidth: 3 lakhs to 4 lakhs per annum Depend on salary proof and interview Language:-English/ Hindi Roles and Responsibilities:- Generate leads; sell concept & product; partner with spas and salons to help increase our network More focused on penetration and relationship building. Targeting minimum 6 8 spas and salons every day. Be the face of the company to Saps and Salons owners/managers and help resolve their issues Collect data and manage end-to-end relationships Responsible for necessary market research activities to identify possible new opportunities to address short / long term growth. Responsible to enhance share of business and address penetration. To provide necessary operational support to customer care for projects/ task execution. Skill Sets Required:- Excellent communication & presentation skills Build relationship with customers Take initiatives and ownership of job. Competitive analysis Market awareness Analytical/ Problem Solving/ Smart and tactful Team Player Customer Oriented and Energetic Interested candidates can send cv in the given email id or can call me in / to schedule Interview if not matching to the role don t apply and suggest your friends Regards &Thanks, Ruchika Alackal Sr Consultant (Headhunting) swayam consultants
India

TECHNICAL SUPPORT EXPERT AND REPRESENTATIVE

GEEKS TECHNICAL SUPPORT LLC. (Largest Tech Support Company in Tricity) Geeks Technical Support is an independent provider of technical support services for brands like Dell, HP, Asus, Microsoft, Canon and many others. Use of names and trademarks are for reference only. Geeks Technical Support is a global company employing technicians across US and India. Our team of computer experts and specialists are happy to cater to our customers and resolve issues to serve customer needs! Geeks Technical Support is the next-generation computer support service provider for consumers and small businesses in United States, Canada, United Kingdom and Australia. We use our tools to cater to the needs of our customers and help them with each and every kind of technical issue. Job Description: Technical Support Representatives will provide technical and network problem resolution to end-users (customers) by performing a diagnosis while guiding users through step-by-step solutions. Solutions include, but are not limited to, resolving username and password problems, uninstalling/reinstalling basic software applications, verifying proper hardware and software set up, power cycling equipment, assisting with navigating around application menus and troubleshooting email issues. Support will be provided by clearly communicating technical solutions in a user-friendly, professional manner. Representatives will perform related work as required. Duties and Tasks/Essential Functions: •Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet; •Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients, IPTV, VOIP and more; •Research required information using available resources; •Organize ideas and communicate oral messages appropriate to listeners and situations; •Follow up and make scheduled call backs to customers where necessary; •Stay current with system information, changes and updates. •Latest technical knowledge in computers, Mac, routers, kindle, printers, Laptops etc. •replacing parts as required; •prioritizing and managing many open cases at one time; •rapidly establishing a good working relationship with customers and other professionals, e.g., software developers; •Testing and evaluating new technology; •Conducting electrical safety checks on computer equipment. Skill and Knowledge Qualifications: •Proper phone etiquette; •Ability to speak and write clearly and accurately; •Demonstrated proficiency in typing and grammar; •Knowledge of relevant software computer applications and equipment; •Knowledge of customer service principles and practices; •Effective listening skills; •Multi-tasking capabilities; •Minimum 12 hours of weekend working availability on a Saturday or Sunday. Experience: 0-5 years in international process. Location: SCO nd Floor, Sector 34a, Chandigarh. Requirements: •Perfect English communication skills. •Should be comfortable in nightshifts. •Undergraduate/Graduate/Fresher’s can apply. •Toefl and IELTS candidates are welcome. Role and Offerings: •Salary: INR P.A •Industry: BPO / Call Centre / ITES •Functional Area: ITES, BPO, KPO,Customer Service, Operations. •Role Category: Voice •Role: Associate/Senior Associate Education Qualification: •Minimum +2 (Any disciple) with aggregate of 50% marks. Minimum Graduation or any diploma in (IT). Contact Person: Mr. Shashi Kant / Sanjeev Sharma Contact Number: / / Shashikant(at the rate)geekstechnicalsupport.co Sanjeevsharma.hr(at the rate)geekstechnicalsupport.co hr(at the rate)geekstechnicalsupport.co Sco- nd Floor, Sector – 34A, Chandigarh.
India

REQUIRE CUSTOMER SUCCESS MANAGER FOR MNC WITH 5+YR EXP PUNE

Designation - Customer Success Manager Experience: 5+ years Location Baner, Pune Salary - 25 LPA PROFILE OVERVIEW The Customer Success Manager engages and retains customers by helping them make their mobile app strategy incredibly successful. As a Customer Success Manager, you will serve as the principal point of contact for multiple customer accounts globally to drive adoption, retention, renewals, customer satisfaction, engagement and growth. This is a high-profile customer-facing role requiring outstanding relationship management skills and technical acumen. You provide data-driven decisions, support and business intelligence that is timely, accurate, and actionable. You will work closely with the sales and product teams to ensure that new accounts are on-boarded effectively and existing accounts have the resources, training/consultation and support to achieve their desired results. The ideal candidate should possess a strong customer success background with 5+ years of experience in SaaS Products. List of Companies - Wingify, Agile CRM, Browser Stack, Web Engage, Shop Socially, Helpshift, Unbxd Inc, Push Crew, Freshdesk, Kayako, ZohoCRM, Adobesystems, Capillary Tech. (Experience working with these company prefer) **Only SAAS based companies **Responsibilities: * Create a complete customer success process and team to drive retention, renewals, adoption, training, on-boarding, customer satisfaction, engagement and growth Increase customer satisfaction by understanding business needs, on-boarding and training and to facilitate additional help and resources, as applicable through the customer journey. * Serve as the primary post-sales point of contact with customers. Create strong relationships and work with customers to establish and achieve critical goals, or other key performance indicators along with providing regular feedback at every step of the customer journey *Track and monitor customer activity and usage patterns to identify churn risk and work proactively to eliminate churn risk * Act as an escalation point for customers to drive problem resolutions in a timely and proactive manner * Maintain a deep understanding of our product and industry knowledge to be able to tell customers about the most relevant features/functionality for their specific business needs * Serve as the voice of the customer and provide internal feedback on product improvements, feature requests and bugs. * Document all communication with users and accounts accurately and in a timely manner via various tools. Ensure that issues are escalated appropriately to internal departments and management. * Regularly update all training materials, resources, FAQ s etc. * Upsell and Upgrade Customers, as applicable **Required Experience and Skills: * Minimum 5+ years of Customer Success, Account Management, Customer Service & Training * Past experience of setting up customer success divisions * Ability to create and manage a team of 2-3 executives * Strong written and verbal communication skills with a good technical aptitude *Prior Experience of working with a SaaS company is mandatory *Good understanding of web applications, mobile applications and marketing tools would be preferred * MBA Graduates would be preferred Interested Candidates mail their updated CV - rajhr.ent()gmail()com so we can call you for telephonic interview.
Pune (Maharashtra)

TECH SUPPORT EXECUTIVE

Name of the Position: Support Executive No of Vacancies: 05 Salary: 5000/- to 8000/- Qualification: Graduate from any recognized University | Experienced Preferred Key Skills Required: To ensure all enquiries and complaints (telephone, chat & e-mail) from customers are attended in a professional, efficient and responsive manner. Provide client support and technical issue resolution via E-Mail, phone, chat and other electronic medium Provide training to clients in the use of system and applications. Obtain general understanding of OS and application operations related to company offered services. Configure software to connect to Internet application servers. Sound grip on all the types of software’s & websites related to company offered services. Improving the overall customer relationship, delivering reliable administrative support and customer service. 8001-141-000
India

NON VOICE PROCESS/CUSTOMER RELATIONSHIP OFFICER/EMAIL SUPPOR

Dear Candidate, We have huge vacancy for NON VOICE PROCESS/CUSTOMER RELATIONSHIP OFFICER/EMAIL SUPPORT WALK-IN DATE for interview:- 19 DEC 2015 WALK-IN TIME:- 10am to 3pm CONTACT PERSON:- SRIDEVI-7204417775 Eligible criteria:- Qual- Any Graduation including BE, B.Tech, MBA, MCA (2012, 2013, 2014) etc. Salary: 173,000.00 /year Free cab facility are available Venue- HGS Chambers (Narendra Arcade), 2nd Floor Behind RNS Motors (Maruti Suzuki), Garvebhavi Palya (Next Stop after Bomanahalli) Hosur Road, Bangalore Land mark:- Behind RNS MOTORS Contact Person- SRIDEVI-7204417775 NOTE- Please mention the SRIDEVI on the TOP of your resume when you walk-in for interview Thanks & Warm Regards, Sridevi.D |M: 7204417775 Executive- Talent Acquisition I T&H(HGS)
India

WANTED GUEST RELATIONSHIP EXECUTIVES

Guest Relationship Executives Working as a Guest Relations Executive you will be the first impression of the restaurant & responsible for ensuring that our guest expectations are exceeded when receiving them into the restaurant & throughout their dining experience. Eligibility Criteria: Only Female Candidates ROLES & RESPONSIBILITIES: 1.Welcomes and seats guests in a professional and efficient manner and provides support to the restaurant floor staff. 2.Welcomes and seat restaurant customers in a friendly and efficient manner and provide support to food service staff ensuring maximum. 3.Maintain a high standard of cleanliness and hygiene at all times in the working and guest areas. Ensures all service standards are met as per the Standard Operation Procedure Manual (SOP). Ensures ultimate customer satisfaction and seating capacity is achieved. 4.Maintains an effective reservation system to maximize the potential number of covers and to meet customers required needs. 5.Coordination with kitchen to ensure timely service to the guest SKILL SET REQUIRED 1.You will display outstanding guest service skills at all times & have a warm yet enthusiastic approach. 2.Excellent communication & administrational skills are essential. 3.Should be Bold & Optimistic Education: a)Passed 10+2 Examination from a recognized Board or University. b)UG -Any Graduate - Any Specialization, BHM - Hotel Management c)Diploma – Aviation & hospitality Communication: •Fluency and clarity of speech in English & Tamil Height: •Minimum of 155 Cms, with proportionate weight, as per BMI Appearance: •Clear Skin, Positive Body Language and well groomed. •No Visible scars or Tattoos Experience •0 to 1 Years Interested candidates can send their update resume along with photo to Hr@geniies.com, for further clarifications call me @ 9715321899
India

THE POST OF CUSTOMER RELATIONSHIP EXECUTIVE

We have urgent requirement of 15 candidates for one of our prestigious client in Legal Field. Job Referrence Code- 3SSS/ Client Relationship Executive (20 Vacancy) (Kolkata - 20 Vacancies) Position Client Relationship Executive (20 Vacancy) Age years Location Kokata Vacancies 20(Kolkata- 20 Vacancies) Experience Minimum 5 year 6 to 12k (depending on experience) + Incentive + Rewards and recognitions + Quarterly performance based appraisal Job Duties: Service part:- • Collecting document from client and handover to PRO. • To follow up the Client regular basis. • Coordinating with PRO and fulfilling the requirements • Processing the agreements and POA through PRO by Advocate. • To satisfy the client with proper justification. Responsible for firm benefit. Marketing part:- • To increase revenue of firm, generating new business. (Firm will support with 30% database, CRE has to create their own 70% database). Note, firm will provide 7-15 days on job training. NOTE: Please note that this is an urgent requirement. All Documents and Testimonials’ are required Xerox as well as original for verification purpose. Total opening for this month’s is 10. For Recruitment we are accepting Graduate Rajeshwari Rao + "Satya Dham"28, Dumdum Road, Chatakal, Kolkata , Near ICICI Bank www.3starss.com
Kolkata (West Bengal)

CORPORATE RELATIONSHIP MANAGER JOB IN BANGALORE

Company Name: ASIT (A venture of WISE MACHINES PVT. LTD.) Qualification: Any Graduate Experience: 6 months- 7 years Job Location: BANGALORE Event Date: 3 Nov Last Date to Apply: 1 Nov Job Role: Corporate Relationship Manager Salary: Rs. /- Rs. /- Job Description: -Networking and leveraging existing relationship with HR's and Business Leaders of potential employers - Maintaining & building contacts with Industry - Support other departments during presentations, seminars and various club activities. - Organizing and attending events such as conferences, seminars and exhibitions; Conducting market research such as customer questionnaires and focus groups; Contributing to, and developing, marketing plans and strategies - Knowledge of digital marketing, should be able to Design and implement successful digital marketing strategies and tactical implementations using Search Engine Marketing (SEM) and Search Engine Optimization (SEO). - Cold calling, lead generation - Giving corporate presentation to clients - Marketing of Various MDP's/FDP's/EDP's to Corporates & Institutes - Any other responsibility assigned by the Reporting Manager - Willing to travel - Supporting any new initiative by the company Mail Your Resume /
India


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