Delivering high customer services

sS INFOTECH is one of India’s fastest growing small and medium enterprise(SME) with a division of end-to-end outsourcing operations in the BPO service providing a high-quality, cost-effective solution to Global companies. SS INFOTECH provides a complete inbound customer service, including technical support, email / web-chat support, and outbound telemarketing. BPO services include transaction processing as […]

JOB PURPOSE: Provide the highest level of customer service through account management activities including, but not limited to these key responsibilities: KEY RESPONSIBILITIES: Customer Service:Perform premier customer service in respect to all customers both internal and external to the partnership store Complete customer service calls in a timely manner as assigned Relationships: Work as a cooperative member of the partnership store team and Acceptance NOW team in all operational aspects Network with partnership store personnel to gain referrals and educate partnership store staff on the rental process Any other duties assigned by the Sales Manager Account Management:Review expired accounts and communicate with customers to promote timely payments Maintain accurate records of past due account activity JOB REQUIREMENTS: Prior customer service experience Minimum high school diploma or equivalent Friendly with exceptional communication skills Organizational and time management skills, ability to multi-task Proficient with simple math calculations Computer literacy/proficiency in a windows operation system Any detail contact us: onus services - SCO th floor, Sector 34A, Chandigarh.

Qualification: Any Degree/+2. Gender: Female/Male. Age Limit: Below 35 years. Experience: Fresher s / Experience. Salary: Negotiable. Type skill: Must Responsibilities: Ability to type 45 wpm Flexible and high level of customer service Received, managed, and directed calls in accordance with call management scheduling guidelines.

Qualification: Any Degree Gender: Female/Male. Age Limit: Below 35 years. Experience: Fresher s / Experience. Salary: Type skill: communication skills must Tamil, English, communication skills must, typewriting skill interview date: to Voice Process / Non Voice Process / Back Office Semi-voice processes are more or like the voice processes. There are also positions for team leaders. Ability to calm down irate customers Ability to type 45 wpm Flexible and high level of customer service SPK Business Services No:1/13A,1 st Floor, Sri Ram Nagar, Alagapuram, Salem-.

Job description: We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Responsibilities Manage large amounts of incoming calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution, keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Skills Required Proven customer support experience or experience as a client service representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively High school degree Required male candidates only for U.S Shift(Night shift) timing 7 pm to 4 am

Company Name: Mirraw Online Services Pvt. Ltd Work location: CST- Mumbai Summary ________________________________________ We are looking for energetic individuals who enjoy delivering good customer service. We have 3 channels, Phone, Email and Chat. The process will depend upon your skills set and company’s requirement. Job Description ________________________________________ •Process: We are looking for energetic individuals who enjoy delivering good customer service. We have 3 channels, Phone, Email and Chat. The process will depend upon your skills set and company’s requirement. Responsibilities: • Interacting with customers on daily basis. • Listening to customers patiently and helping them resolve issues. • Helping customers with their product queries. • Misc day to day activities. Qualifications: •Ability to type a minimum of 30 to 35 wpm with 90% accuracy •Excellent written and verbal communication proficiency in English •'Getting Things done ' is the mantra of your life. •Being patient and understanding •Good listener •Demonstrate the ability to Multi Task and Prioritize •Ability to work independently with targets. About US: Mirraw.com Mirraw Online Services Pvt Ltd is one of the leading tech centric e-commerce company based in India. We believe in using technology to solve the Retail world problem, one stop shop for handpicked designs in jewellery, clothing and accessories created by talented fashion designers. We are available 24x7 online and have presence across globe. Address: Mirraw Online Services Pvt. Ltd, ground floor plot no.7, Next to Kabuthar Kana lane, near Dakshin Bar. oppisite to Windsor hotel, Mumbai CST station. Ballard Estate, Mumbai- Regards, Sunita Bishnoi HR Executive

Customer Sales and Service representatives provide front line and service to customers via calls. These agents are responsible for maintaining high standards of performance. Essential Duties and Responsibilities: - Ability to handle customer and service calls. - Ability to work in a fast-paced, multi-skill work environment. - Ability to process continual workload for extended periods in assigned area. - Ability to provide a consistently high level of quality customer service. - Ability to process customer sales orders. - Ability to maximize sales opportunities by offering customer upsells - Timeliness and ability to adhere to assigned schedule segments. - Ability to meet and sustain minimum performance, attendance, and behavioral standards. - Ability to remain current with new customer sales and service procedures. - Ability to work at night hours - Ability to perform other duties such as outbound telephone, inbound email and white-mail services (when/if assigned). - Respond to customer inquires through inbound eMail contact from current and prospective customers. Knowledge, Skills and Abilities: - Graduate or Non-Graduate with very good english speaking skills - Oral Communication Skills Rate and clarity of speech, tone and inflection and grammar - Written Communications Spelling Skills, grammar and legible handwriting - Composure Ability to work in high paced environment and competently service customers - Adaptability Ability to handle change in routine or work rules and available to accommodate flexible work hours - Customer Focus Oriented to serving the customer - Ability to work independently as well as being a team player - Multi-task oriented - Sales Skills Prior experience preferred - Problem Solving Skills - Positive attitude Desired Profile 1) Must be very Fluent Over English 2) Able to tork at night Shift Only 3) Interviews Time: Pm to pm Education: UG -Any Graduate - Any Specialization, Graduation Not Required BTS HUB Pvt Ltd, 11-Daga Layout, North Ambazari Rd Corporation Colony, Gandhi Nagar Nagpur, Beside to Port "O" Gomez Restaurant Nagpur-33 Maharashtra. Contact:

Customer Service Representative CCE JOB DESCRIPTION: Handle queries and complaints of customers related to Uber services Transaction handling Services, Problem Solving Efficiency Numerical Ability, High level of accuracy Energetic, friendly and approachable individuals who that understand the importance of great customer service Responsible to deliver high quality and productivity results that meet the identified targets Ability handle tough situation with customer Strong ability to multitask and take fast decisions independently Maintains composure and patience with customers Correctly follow and implement different quality standards/definition documents A.K. Job Solution Sco 87,88 Ground Floor Sector 34 A Chandigarh Call Now 9041835968/0172-4618087 akjobsolutionchd@gmail.com

IMMEDIATE INTERVIEWS:: CONTACT: We are currently placing for Call Center Representatives: Need a career change? Need a fresh start? For the right individuals, we have both salary high performance commission positions available with bonuses. If you have the right attitude customer support, WE WANT YOU!! We are experiencing heavy growth and need customer support executives immediately to fill open positions. We are currently looking for reps for our new Coimbatore office. No Experience, No Problem, We provide Full Training. WHAT WE DO - Inbound and Outbound contact center - Reaching out to a variety of customers/lenders - Handle all call with professionalism and courtesy - Develop a working knowledge of products and services QUALIFICATIONS – COMPETENCIES - REQUIRMENTS: - Any degree/Equivalent - Ability to multi-task - Strong attention to detail - Ability to effectively communicate in English, in person as well as by phone and email. - Ability to present, pitch and deliver brief customer orientations on consistent basis. - Ability to work with minimal supervision after training has been completed. - Must have a pleasant and empathic demeanor. - Must be neat and have the ability to represent yourself and the company. - Applicants with experience in the service and sales industry will be highly considered. - No general experience required just enjoy helping and speaking to people. JOB DESCRIPTION: Job Title: Customer care Executive Job Location: Gandhi Park-Coimbatore- India Employment Areas: Customer Care Employment Type: Full Time- Salary: Upto WHAT WE OFFER: And here's the important stuff- provides our associates with: -An excellent compensation package, with secured and guaranteed earnings - High performance based rewards and award - Advancement and Career Opportunities- Employee Rewards and Awards - Excellent new employee training and on boarding orientation. - Relaxed and comfortable work environment.- Dedicated support team that ensures your work is completed so you can focus on client interactions.- FUN AT WORK: Soothing Environment with Various physical/Mind Games to keep Adrenaline rushing. Connect 4 Squap Indoor Golf Card Games Chess Carom CONTACT:

Designation - CUSTOMER CARE MANAGER In High End Clothing Store Location: Ludhiana Qualification: Graduate/MBA Experience: Min. 2 years of experience. Profile: Required a suitable candidate preferably female for a web store In Ludhiana. The candidate should have knowledge of MS Office specially Excel to handle day to day web store business. The candidate should be skilled and effluent in speaking/conversating in English language. Promoting products on Facebook, twitter, Instagram etc.The candidate must be having experience and must have run the web store dash board. Salary: Best In Industry For Details, Contact: Bhatia Consultancy Services Punjab

*JOB DESCRIPTION* WE ARE SEARCHING FOR AN CUSTOMER SERVICE EXPERT TO BOOST SALES BY REACHING OUT TARGETS, AND SOURCE DATA FOR ADDITIONAL MEMBERS OF THE TARGET AUDIENCE, YOU SHOULD ALSO JOT DOWN IMPORTANT NOTES DURING CONVERSATION TO FACILITATE FOLLOW UPS BY OUR STAFF. TO BE SUCCESSFUL AS A CUSTOMER TELL CALLER, YOU SHOULD BE ABLE TO CONVINCE EVEN THE TOUGHEST OF INDIVIDUALS TO PURCHASE OUR OFFERINGS. A REMARKABLE TELECALLER WILL SUGGEST WAYS IN WHICH CLIENTS FEEDBACK CAN BE UTILIZED TO IMPROVE OUR SERVICES. *RESPONSIBILITIES* RECORDING ALL SUCCESSFUL AND UNSUCCESSFUL ATTEMPTS TO CLOSE SALES GIVING INFORMATION ABOUT THE PRODUCT AND EDUCATING THEM ABOUT THE PRODUCT GIVING THEM THE DETAILS GIVING A CALLS TO CUSTOMER AND TRYING TO MAKE TRANSACTION ON IT NOTING IMPORTANT DETAILS OF EACH CONVERSATION CALLING ACTIVE AND BUDDING CLIENTS TO ENCOURAGE THE PURCHASE OF ITEAMS *CUSTOMER TELECALLER REQUIREMENTS* HIGH SCHOOL DIPLOMA OR EQUIVALENT PRIOR EXPERIENCE AS A TELECALLER OR SIMILAR COMPLETION OF SALES RELATED TRAINING PROGRAM IS PREFERRED SUPERB VERBAL ON SOUTH INDIAN /HINDI VERBAL COMMUNICATION ABILITY TO SWITCH YOUR COMMUNICATION STYLE ON A WHIM SUPERB INTERPERSONAL RESEARCH AND RECORD KEEPING SKILLS CAPACITY TO RECEIVE CRITIQUE WITHOUT INTERNALIZING IT Sent from my Samsung Galaxy smartphone.

Senior Customer Service Executive: The successful candidate must have a strong command over English language and good communications skills, Ability to work well in a team environment, Must be hard-working, honest and dedicated & have ability to learn new tasks quickly. Willingness to work Australian Standard Time Handling Billing and Payment related complaints. To ensure that the issue will resolve completely. Communicate the resolution through E-mail. Maintain high level of Services. Preparation of daily work reports. Assists Team members for their queries. Shift timings: 6.00 AM - 1:30 PM (mon-sat) Looking for candidates from in and around Navi Mumbai Experience: 2 yrs minimum in customer service Location: Sector 17, Vashi, Navi Mumbai.

Broad Responsibilities/ Major Deliverables: Answer all Inbound Calls. Make Out bound Calls. Answer emails/SMS Provide Chat Support Facilitate Travel Based bookings / Redemption Assist on concierge services Give accurate and Right Account information To Maintain High Quality customer Interactions. Maintain Highest Degree of Customer Satisfaction level Interview Timings: Am - 5:00 Pm (Monday to Saturday) Walk in with Updated C.V.& Passport Size Photographs Contact Details:- Ms.Natasha Ms.Mansi Ms.Simran Send your resume at:- Interview Venue:- EXCELLENT JOB SOLUTIONS PVT. LTD. D-246,Balaji Chamber,2nd Floor, Near Laxmi Nagar Metro Station Gate No.1,Opposite Dr.Khullar Clinic, Lalita Park,Laxmi Nagar, Delhi- Website: www.excellentjobssolution.com

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JOB DESCRIPTION:- Inbound Sales and Technical Support Specialists to help customers establish and enhance their online presence by providing web-based technical support, product information, first-rate customer service and Selling products and services as per customer needs. KEY SKILLS:- Customer service oriented in a high pressured environment Provide immediate Advanced Support via chat, and accompanying support via phone when necessary Must possess methodical and deliberate troubleshooting skills Exceptional attention to detail in troubleshooting and documentation Determine course of action based on extremely complex issues in a time-pressured environment, often with only a portion of the information needed to fully analyze the issue Multi-task multiple issues between customers ranging over Windows and Linux platforms in Dedicated and Virtual Dedicated environments Strong knowledge of internet technology Advanced Server Management Windows & Linux, Various Control Panels Advanced understanding of Wordpress development and troubleshooting techniques Experience Required: Accomplished experience selling and servicing technology products or services to small businesses and consumers is a strong plus Ability to deliver stellar customer service while troubleshooting a technical support call Meet or exceed expectations through a metrics driven performance standard. We want the best for you and for our customers Consult, recommend and enable the right online product and service strategies to help customers with their business or personal needs Knowledge of internet, social media and/or small business is highly preferred Excellent spoken and written communication and strong interpersonal skills to include proven rapport building and sales techniques DESIRED CANDIDATE PROFILE: Tech Graduates Any Graduate with prior technical expertise Candidate should have good knowledge about Computer Must be 18 years of age or older Candidate should have graduated Candidate should have excellent Interpersonal skills Open to work in rotational shifts, according to business needs Must pass Operations Validation Candidate should have all relevant documents