Engineer cloud technical support

Location: Gurgaon - Delhi/NCR Industry: IT-Hardware & Networking Job Role: Tech Support Engineer Annual Salary: Negotiable Experience Required: 1-4 Years Job Description: https://www.universejobs.com/jobs/detail/looking-for-immediate-joiner-for-desktop-support-engineer-353392

Location: Ahmedabad Industry: Real Estate / Property Job Role: Industrial Engineer Annual Salary: INR100000-200000 Experience Required: 1-2 Years Job Description: https://www.universejobs.com/jobs/detail/site-supervisor-civil-engineer--339338

Technical Support: This support position requires: Key hands-on and customer-facing role in the professional services group who will be responsible for Cloud solution support at customer sites remotely Demonstrated capabilities in leading basic support activities like incident logging, initial troubleshooting, doing root cause analysis, updating knowledge base, logging updates, interacting internal, external stakeholders, ensuring SLAs are adhered in terms of issue resolution, communication and appropriate adherence to incident management procedures. Closely interact with enterprise customers in leading technical support of Cloud product issues Closely collaborating with engineering teams in thoroughly understanding the technical aspects of the solution provided for self-reliant delivery and support to enterprise customers Technical Skills: Linux/UNIX Basic shell scripting and networking knowledge Knowledge of Java and SQL is a plus. Desired Skills & Experience: BS in Engineering, Computer Science, or related discipline 2-5 years of work experience in a customer-facing role supporting security or enterprise software products, consulting services. Enterprise software deployment experience delivering to global enterprise customers is a plus. Basic working knowledge of Linux, etc., operating system, and shell scripting Working knowledge of load balancing, clustering, and redundancy is a plus. Working knowledge of http, web applications, and email servers is a plus. Working knowledge of networking and application security is a plus. Working knowledge of enterprise databases is a plus Strong communication and incident management skills. Thinks collaboratively and communicates effectively with customers, partners, and people at all levels. Entrepreneurial drive and work ethic, self-motivated, results oriented and demonstrated ability to add value and succeed in a fast paced environment. Ability to ‘think outside the box’ and willingness to do whatever it takes to get the job done right and within schedule. Good analytical and troubleshooting skills. Team player

Technical Support Engineer (Female only) Job Summary Dear candidates, Recruiting freshers only females for the team in technical and automation department. Should know and requires basic of PLC. Basic subject knowledge She want to coordinate with the automation team. Coordinate with sales engineers. Document from the client companies. Qualification: B.E ECE, EEE,E&I,MECHATRONICS Immediate joiners preferred Loc: chennai Freshers are most welcome. Contact: YAMUNA-HR 73053::23220

Technical Support Engineer Skills: SQL Server Experience: Fresher; only male candidates Education: Diploma, BCA, BSC Languages: English, Kannada must Salary: 8k Location: Bangalore, Mangalore No. of position: 4 Location In Bangalore Contact Us: +91-/ Mail id:

TECHNICAL SUPPORT ENGINEER AGE: 21 TO 40 LANGUAGE KNOWN: ENGLISH, HINDI, OTHER, ETC... ACCOMMODATION PROVIDE BY COMPANY... JOB DESCRIPTION: Installation & configuration of a company s computer hardware operating systems and applications. Maintenance and monitoring of computer networks and systems. Logging the queries of customers and employees. Analysis of call logs in order to discover any underlying issues or trends. Diagnosing and solving hardware or software faults. Testing and evaluating new technology. Performing electrical safety checks on the company s computer equipment. Responding to call-outs in a timely fashion. Following instructions, either written or in diagram form, in order to set up a system or fix a fault.... CV BASED SELECTION

We are looking for Technical Support Engineers. You will work closely with customers to quickly resolve technical issues that cannot be handled by the Customer Support team. Responsibilities: Investigate and identify root cause of customer issues and drive resolutions across various teams Provide expert level technical support and deal with issues escalated by junior support staff Manage customer issues related to the installation, configuration, and operation of the product suite and cloud deployments on a timely basis Act in a development capacity on product and process improvement projects Document defect and enhancement requests on behalf of customers Drive Post Mortem analysis for customer incidents and push for preventive measures to avoid future recurrence Give customers prompt and reliable updates related to applications Work with internal teams in a consultative and supportive role Train teams/members on the nuances of applications using simulations when... HR ANU 91760@@@74538

Designation:- Technical Support Engineer - Level 1 & Level 2 (Voice Support) Roles and Responsibilities:- You would be engaged in technical troubleshooting for internal and external customers. Engaged in handling calls of Enterprise & different business units (Internal & External) Provide World Class Customer Service. End to Transaction of Reports. Need to maintain Accuracy in Reports. Ability to work effectively in a team environment Pleasant, professional, and courteous personality Excellent verbal and written communication skills Strong administrative skills: organized, efficient and versatile Strong customer service approach to dealing with people at all levels internal and external Skills:- Rotational Shifts Graduates fresher s with excellent communication skills. Undergraduates with min 6 months Call Center Experience 0-5 year s exp. Immediate joiners. Additional Information:- N/A Key Words: Voice, Technical Support, Tech Support, Service Desk, IT Helpdesk, Helpdesk, Networking, B2B, Technical Support Engineer, TSR, TSE, TSO, Engineer, Fresher, Call Center, BPO, Callcenter, Customer Support, Fresher. Questionnaires: N/A Interested people please revert with their profiles at or call Swetha

Salary range: 2 LPA-4 LPA Eligibility: Any graduate/fresher/Experienced Job summary Technical voice Support executive will apply technical knowledge related to computer hardware, software or network problem and providing resolution to end-users (customers) by performing a question diagnosis while guiding users through step-by-step solutions over the phone. Support will be provided by troubleshooting problems and clearly communicating technical solutions in a user-friendly and professional manner What does an IT technical support officer do? As technical support, you may also be known as a helpdesk operator, technician or maintenance engineer. You'll be part of the IT crowd if you work in a technical support job or as a helpdesk operator, so you’ll be monitoring and maintaining the computer systems as well as the networks within an organisation in a technical support role. If there are any issues or changes required, such as forgotten passwords, viruses or email issues, you’ll be the first person employees will come to. Technical support is vital to the ongoing operational efficiency of the company. Supporting the rest of the business with their ongoing IT requirements, the sky is the limit. Being promoted to a more senior technical support role and from there to a team, section or department leader. Technical support can provide useful experience for other jobs Entry requirements • A degree holder who insist to make career in technical field • The computing world evolves very quickly and new technologies are always being developed so it is more important that candidates keep IT knowledge up to date. • IT technical support officers are mainly responsible for the smooth running of computer systems and ensuring users get maximum benefits from them. • installing and configuring computer hardware operating systems and applications; • talking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues • testing and evaluating new technology; • Stay current with system information, changes and updates • Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients, IPTV, VOIP and more; Skills and knowledge • Knowledge of customer service principles and practices; • Effective listening skills; • Multi-tasking capabilities; • Problem Solving, Verbal Communication, telephone etiquettes, Customer Service, PC Proficiency Competencies • Possesses, acquires, and maintains the technical/professional expertise required to do the job effectively and to create effective customer solutions • Sets high standards of performance for self; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed. If you're... A logical thinker with excellent problem-solving skills, excellent communication skills and who like to keep up to date with the latest technology then you may be the perfect candidate for working in technical support. You’ll receive a high standard job training before you start up your job No contract or bond If you’re interested get back to me by sending your CV to or call @+91- and fix up your interview

Wanted Technical support engineer Troubleshoot telephone and/or email inquiries in the customer support/technical support queue Troubleshoot customer issues related to internet broadband, cable, DTH, modem, router, mobile handset etc. Meet customer requirements through first contact resolution. Deliver outstanding customer service to direct customers in a high pace contact center environment. Perform appropriate and timely troubleshooting of technical issues. Meet performance standards in productivity and quality set by the department in a highly metrics driven operation; number of calls, length of calls, quality scores, sales. Provide accurate technical solutions in an effort to resolve each issue upon the 1st call. Work with customers to describe products and/or services, in order to persuade potential and current customers to renew or purchase products and/or services. Desired Profile: Should possess Good Communication. Should be comfortable for night shifts Offering: Salary + cash incentives + Cabs + meals Fresher can also apply. interested candidates contact us: onus services - mail id: SCO th floor, cabin no. 406, Sector 34A Chandigarh.

Job Title: Technical Support Engineer Job Location: Chennai Qualification: B.Sc / B.E/B.Tech / BCA Key Skills: Related to Service Desk /Networking / Database Admin,Technical Support, Technical Knowledge, Excellent Communication, Desktop Troubleshooting, windows troubleshooting, Virus removal, Server related problems. Job Description: • Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customer’s end users. • Route problems to internal 2nd and 3rd level IT support staff. • Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution. • Administer and provide User account provisioning. • Use the Incident Management System to document and manage problems and work requests and their respective resolutions and circumvention's. • Responds to telephone calls, email, instant messages, and assigned tickets from users; Assign work orders / incidents to appropriate support teams and follow up until closure. • Respond to, and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps; Provide level 1 remote desktop support and perform other activities based on SOPs. • Perform user account management activities. • Escalate complex problem to appropriate support specialists. • Responsible for activities relating to the evaluation, analysis, and setup of PC-based software products (e.g., word processors, spreadsheets, presentation graphics, database management systems, electronic mail, and communications). • Troubleshoot client software and basic network connectivity problems. • Identify, evaluate and prioritize customer problems and complaints. • May train users and operators on a limited basis and/or may write training procedures. • Participate in on-going training and departmental development. • Routine maintenance updates with other IT staff and business units. • Provide all required documentation including standards, configurations and diagrams. • Provide knowledge transfer of EUC operations.

Responsible for carrying out IT technical requirements and support for assigned areas to provide technical solutions that maintain daily efficiency, monitor and maintain the computer systems and networks. installing and configuring computer systems, diagnosing hardware and software faults and solve technical and applications problems.Duties:* Implement and manage the network infrastructure and services for the business to ensure maximum availability and performance at all times.* Practice network asset management, including maintenance of network component inventory and related documentation.* Manage and ensure optimal operation of all network services including LAN, WAN, Email, Authentication/Active Directory, Application Services, Voice/Telephony and Video.* Manage and ensure effectiveness of security (perimeter, edge and core) solutions, including firewalls, proxies, anti-virus solutions, and intrusion detection systems.* Execute test plans to check infrastructure and systems technical performance. Report on findings and make recommendations for improvement. * Incident, Problem and Change Management on a RIM environment and familiar with data center operations* Conceptual knowledge of Business continuity and DR planning* Working with IT support personnel providing network administration and end users with technical support.Requirements

*Our Client Cognizant – Coimbatore, requires the following personnel for their NSS-GSD Team in Coimbatore.* *TECHNICAL SUPPORT ENGINEER* * Fresher / Any Graduate (2012 to 2015) * Strong verbal Communication to handle remote support. * Knowledge of Windows 7/8 Troubleshooting. * Eligible for all facilities provided to on role employee. * Male/Female. * Job location *(Cognizant Solutions) Coimbatore.* * Salary 12k CTC & 9K Take Home. *Walk-In Interview(1st Level Interview):* *04-12-2015 & 05-12-2015 10.30 AM to 01:00 PM* *CMS IT Services,* *Opp to Kalyan Sarees,* *100 ft Road 5th Street,* *Gandipuram,* *Coimbatore.* *Contact – (Venkat 9944139625)* * *Bring ur Updated CV.*

I have done M.Sc. I.T. and I am Searching Night Shift Job in Vadodara Location. The field should be IT (IT Company). I am willing to work as Technical Support Engineer.

HELLO GREETINGS FOR THE DAY We urgently require Technical support for MNC company SKILLS REQUIRED:- An ability to assess each customer/employee's IT knowledge levels Ability to deal with difficult callers Logical thinker Good analytical and problem solving skills Up-to-date technical knowledge An in depth understanding of the software and equipment your customers/employees are using Good interpersonal and customer care skills Good accurate records keeping Must have excellent communication skills with a good hold over the English Awareness of basic Computer skills (Good to have knowledge of Networking, Server Operating system concepts) QUALIFICATION Graduate in any discipline (BE / BTech / B Sc / B Com / BBM / BCA /BA) SALARY-1-2k Freshers/experience both can apply INTERESTED CANDIDATES CAN COME DIRECTLY FOR INTERVIEW Address-SPEEDZE CONSULTANCY SERVICES Office no.17,bhakti complex,a-wing,near hotel city pride,ambedkar chowk,pimpri Contact no. MADHURI