Mnc opening technical support

Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customer’s end users. • Route problems to internal 2nd and 3rd level IT support staff. • Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution. • Administer and provide User account provisioning. • Use the Incident Management System to document and manage problems and work requests and their respective resolutions and circumvention's. • Responds to telephone calls, email, instant messages, and assigned tickets from users; Assign work orders / incidents to appropriate support teams and follow up until closure. • Respond to, and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps; Provide level 1 remote desktop support and perform other activities based on SOPs. • Perform user account management activities. • Escalate complex problem to appropriate support specialists. • Responsible for activities relating to the evaluation, analysis, and setup of PC-based software products (e.g., word processors, spreadsheets, presentation graphics, database management systems, electronic mail, and communications). • Troubleshoot client software and basic network connectivity problems. • Identify, evaluate and prioritize customer problems and complaints. • May train users and operators on a limited basis and/or may write training procedures. • Participate in on-going training and departmental development. • Routine maintenance updates with other IT staff and business units. • Provide all required documentation including standards, configurations and diagrams. • Provide knowledge transfer of EUC operations.

Opening for the position of Technical Support Engineers We have opening for the position of Technical Support Engineers in a leading KPO/ITES MNC for flight operation inbound process under third party payroll. Experience: 6 months and above in Technical Support (Preferably Voice Process). However, since this is a support process of a leading Airline Apps. Call volume would be minimum. Exposure: IOS/Android/Windows/Java Support exposure would be preferred; however any technical support executive or engineer can apply for the same. Eligibility: (Mandatory Criteria): Candidate must be from following educational background only. BE/B.Tech/BCA/BScIT/ME/M.Tech/MCA/MScIT with good interpersonal skills. Job Description: Job assigned to a mobile application support 24X7 related to airline industries. Candidate with exposure or knowledge or concept basic understanding of Java would be preferred. Nominal voice support to be provided. Remuneration: Best as per industry standards, however based on last or present remuneration. No pick and drop would be provided since no odd hours included. Other facilities like O.T.,shift allowance, food vouchers, mediclaim or medical insurance would be provided. Candidate should be flexible to work in rotational shifts as per roaster. Location: Sector V, Salt Lake Electronics Complex, Kolkata. IT IS A CONSULTANCY AD We Take First Month Salary After Joining Interested Candidate Only Call

Opening in BPO For technical support contact person deepak singh Opening in BPO For technical support contact person deepak singh Opening in BPO For technical support contact person deepak singh Opening in BPO For technical support contact person deepak singh Opening in BPO For technical support contact person deepak singh Opening in BPO For technical support contact person deepak singh

opening for Technical support executive WE HAVE AN URGENT REQUIREMENT FOR A REPUTED COMPANY... BASIC REQUIREMENTS:* EDUCATIONAL QUALIFICATION:- 12TH PASSED OR FAILED, UNDER GRADUATE, GRADUATE.* GENDER:- FEMALE / MALE.* DESIGNATION:- CUSTOMER CARE EXECUTIVE.* SHIFT:- DAY SHIFT.

Opening for software testing and technical support Manual Testing Experience:- Fresher Salary:- 5 to 15000 Desired Candidate Profile:- Good communication skills. Presentable and good convincing capability.

Opening in BPO For technical support VOICE PROCESS.. DAY SHIFT.. SALARY -13 TO 18K.. LOC - GURGAON.. ANY GRADUATE CAN APPLY

Technical support executive opening for all candidates Greetings for the day!!! Hi candidates, Qualification: All graduates Salary:8k-12k/12k-15k Working Hours: UK shift, Us shift, Domestic shift Designation: Based upon Performance Location: Chennai and surrounding area Immediate selection for All 2015,2016,2017 batch Interview days: Monday – Saturday Interview timings: 09:00 Am-05:00 Pm Priority will be given for the first candidates Can contact between 6 am- 8 pm For further details and enquiry contact Sri Divya HR 9884166159

Technical Support(Voice) Any 9 hrs between(4.30pm-am) 0 to 1 yr in Any International calling Excellent Communication Skills Any Graduation(No Post Graduates) Salary Take Home+ Food + Performance Incentive(For Fresher) Salary Take Home+ Food + Performance Incentive(For Experienced) 2 Days off in a Week Willing to join immediately Door Step Pick up & Drop Will be Available Age Limit is 30 Job Location: Chennai

Opening for experienced and freshers candidates in Semi Voice Process Designation: Technical Support Executive Skills 1. Should have good communication skills. Qualification: Bachelor's Degree Experience: 0-1 yr CTC: 13k-18k/month Shift: Day Shift Time: 9:30am-6:30pm No. of openings: 30 For any further assistance contact Ms Pritika (10am-6pm)

Walk-in and walkout with an offer letter @ 2COMS Consulting Pvt Ltd "Greetings from 2COMS Consulting Pvt Ltd" WE HAVE AN EXCELLENT OPENING FOR YOU FROM TOP BPO S IN Kolkata. Walk -in to 2COMS Consulting Pvt Ltd " to avail these opportunities Are you a Fresher/Experience (Any Experience) with Good Communication Skills and Looking out for an Opportunity to Join a Call Center / BPO in a Rotational Shift. Then here s a Chance to All you Guys! Call/SMS Abu: and Join the TOP BPO s in Kolkata. Walk-in to our Office & Walk out with an Offer letter For Sure. Available Positions:- Customer Support & Sr Customer Support Technical Support & Sr Technical Support IT Help Desk engineers Server Support. Available Process:- Voice Support Available Shift Timings:- UK Australian US & Day Interview Rounds:- HR Voice & accent Operations Note:- All these rounds are held @ our office. Salary:- Starts with 1.3 L/A to 2.8L/A based on experience Do Carry:- 2 Copies of Resume 2 Passport size photograph You can always refer your friend for this Job. Forward this mail to your friend. Contact Person: Abu Contact No.: Venue 2COMS Consulting PVT LTD EN-27 Block Advantage tower 4th Floor Webel More,Saltlake sec-5,Kol-115

Dear Candidates, Have a Great Day From Poonik Technology Pvt Ltd.!!! Hiring for "Technical Support Executive" in MNC BPO'S Both Fresher and Experienced can apply Candidates must posses Excellent communication Experience: 0 to 6 yrs Salary:Negotiable Shift: Night Shifts (Free Cab Facility Provided For Night Shifts) Location: Coimbatore Interested candidates, kindly mail your updated Resume & Contact us Regards Anitha C - HR Executive, Poonik Technology Pvt Ltd Coimbatore. E-mail id: anithac.poonik@gmail.com Contact Number:9994146500

Salary range: 2 LPA-4 LPA Eligibility: Any graduate/fresher/Experienced Job summary Technical voice Support executive will apply technical knowledge related to computer hardware, software or network problem and providing resolution to end-users (customers) by performing a question diagnosis while guiding users through step-by-step solutions over the phone. Support will be provided by troubleshooting problems and clearly communicating technical solutions in a user-friendly and professional manner What does an IT technical support officer do? As technical support, you may also be known as a helpdesk operator, technician or maintenance engineer. You'll be part of the IT crowd if you work in a technical support job or as a helpdesk operator, so you’ll be monitoring and maintaining the computer systems as well as the networks within an organisation in a technical support role. If there are any issues or changes required, such as forgotten passwords, viruses or email issues, you’ll be the first person employees will come to. Technical support is vital to the ongoing operational efficiency of the company. Supporting the rest of the business with their ongoing IT requirements, the sky is the limit. Being promoted to a more senior technical support role and from there to a team, section or department leader. Technical support can provide useful experience for other jobs Entry requirements • A degree holder who insist to make career in technical field • The computing world evolves very quickly and new technologies are always being developed so it is more important that candidates keep IT knowledge up to date. • IT technical support officers are mainly responsible for the smooth running of computer systems and ensuring users get maximum benefits from them. • installing and configuring computer hardware operating systems and applications; • talking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues • testing and evaluating new technology; • Stay current with system information, changes and updates • Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients, IPTV, VOIP and more; Skills and knowledge • Knowledge of customer service principles and practices; • Effective listening skills; • Multi-tasking capabilities; • Problem Solving, Verbal Communication, telephone etiquettes, Customer Service, PC Proficiency Competencies • Possesses, acquires, and maintains the technical/professional expertise required to do the job effectively and to create effective customer solutions • Sets high standards of performance for self; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed. If you're... A logical thinker with excellent problem-solving skills, excellent communication skills and who like to keep up to date with the latest technology then you may be the perfect candidate for working in technical support. You’ll receive a high standard job training before you start up your job No contract or bond If you’re interested get back to me by sending your CV to or call @+91- and fix up your interview

Job Location Ahmedabad, Pune, Vadodara, Surat, Mumbai, Delhi, Indore, Kolkata, Banglore, Hyderabad, Noida, Nagpur, Jaipur, Gurgaon Company Profile: Vatsal Technosoft Pvt. Ltd. is an IT base solution company, headquartered in Ahmedabad with 18 branches all over India as well International Branches in California, USA and shortly we will be opening in UK, Germany and Australia. We focus mainly on Web Application & Mobile Development. We are expertise in technologies like PHP, ASP.NET, ANDROID, IOS, and JAVA etc. VT consists of talented & expert Teams to provide IT Consultation for business growth and development. Our aim is to provide best solutions with International Standards. VT Work Culture: It is one of the best work cultures for Freshers to start your own Career and you won't regret after joining our Company. No. of Positions: 10 Desired candidate Profile: Good communication skills and written English. Ability to evaluate and coordinate IT Service desk including servers support, networking, desktop/laptop troubleshooting Should be able to solve Technical issues remotely by using Teamviewer. Should be able to provide support on the first line of help desk to internal users within the time specified. Good Knowledge On Operating Systems, Networking and MS Applications Multitasking and coordination skills and good Team Player Well versed with technology (understanding of networks, monitoring, DBMS, Windows) Good knowledge of Microsoft Office Suite (Word, Excel, Outlook etc.) Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions Job Description: Solving Technical Issues till resolution and follow up as mandated by the process requirements Need to identify problems, investigate causes and recommend solutions to correct common failures. Typically provides technical support for Internal Staff. Daily system monitoring, verifying and reviewing all server resources, systems and key processes etc. Investigating and troubleshoot all issues related to IT infrastructure for internal teams. Perform basic level of problem determination for any technical issues which may occur in ticket system, emails etc. Ticket triage and escalation to the appropriate level. Perform basic software setup. Benefits of Joining VT: No Bond, No Training Fee and No Deposit. 5 days working (Saturday & Sunday Off) Flexible Work Timings in Training Period. Recognition of Best Employee of the month & Best Team of the month for best performance and fair Chance to show Managements skills and to implement it if it is best. Sessions on Soft Skills & Personality Development for all Staffs. Goodies/Gifts in Festive Seasons of VT. Compensations on Extraordinary Work (Applicable only who are / will be part of Product Development Teams) Direct Communication with Top Management. Salary will be around *12,000 16,000* with every Six months increment 20% to 40% (applicable only after completion of training period) After successful completion of Training Period, facility to join any branch location as per his or her preference.

Dear Candidate, Greetings from Lane Consultancy Services!!!!!!!!!! We have a Job Opening with Concentrix Technologies. Process: Technical Support Process Experience: 0.6 to 5 years Qualification: Any Graduate/Post Graduate Designation: Technical Support Engineer Salary Package: Negotiable Job Location: Chennai Criteria: - Atleast Six Months Experience in Technical Support International Voice Process. - Willing to work in Night Shift. - Good communication skill in English. - Should Possess Knowledge in Networks, Server, and Routers. - Troubleshooting, Installation and uninstallation of Software. If you are interested send your updated CV to or contact Regards, Anitha HR Recruiter

Dear Candidate, Greetings from Lane Consultancy Services, Urgent opening for Technical Support Process in HCL Technologies Ltd Your profile is being shortlisted for the position of Technical Process Support and you are requested to take up the interview at the following venue. Job description enclosed below for your kind reference. _________________________________________________ ___________________________ Venue 1: Date & Time: 19th November , from AM onwards Venue: Lane Consultancy Services 2nd Floor, #67, MH Road, Perambur, Chennai -11, Near Perambur Railway Station. __________________________________________________ __________________________ Qualification: • Any Graduate (BE/B.Tech / Arts and Science-Any stream). • Post Graduate (ME/MTech/MA/MSc etc) • Candidates having backlogs up to 4 papers can also attend. • Diploma holders/10thPassed /12thPassedcan also attend • Year of Passing: Any (provided ready to join immediately). Rounds of Interview: (i) Initial Screening (ii) Voice and Accent Offered Salary: 1.6 lakhs to 2.4 lakhs Per Annum Job Location: Chennai Process: UK – Voice-Technical Support process Job Description: • Trouble shooting for Broadband related issues • Setting up wireless connection on Laptops and Desktops. • Connectivity issues with ops Modem, Routers, Hubs and Switches. • Dealing with network connectivity – LAN, WAN and MAN • Checking the exchange line issues / outages / fixing appointment with the technician at UK. Skill set required: • Excellent Communication Skills • Immediate joiners are preferred • Willing to Work in Night / Rotational Shifts Benefits: • 5 days working • Doorstep Pick-up and Drop available • Performance Appraisal - Twice a year • Incentive during training period • Opportunity to do MBA while working in HCL • Internal Job Postings Available (The purpose of this policy is to foster a work place where qualified employees are encouraged to seek various career opportunities within the organization, gain valuable work experience, enhance their competencies and increase job satisfaction) This will be applicable only after 1year of completion with the organization. • Every 1 hour that you will work towards overtime, you will get 150 RS per hour. • If you will work on Saturday, you will get Rs and collectively you will get Rs per month. Interested candidate may please walk in with your updated CV on one of the above dates. Please refer and share this mail to your friends too. Regards, Saranya.R HR-Recruiter