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Operations support engineering manager


Top sales list operations support engineering manager

India (All cities)
Position: Graduate trainee Industrial Engineering Manager Educational Qualification: B.tech in IndustrialEngineering from recognized Technical Board/ Institute with not less than 50% marks. Diploma (Preferred) JOB DESCRIPTION As part of the student role, you will get to lead independently various type of challenging projects in order to support inventory reduction, Supply chain ROI simulations, definition and implementation of new processes and infrastructures that supports efficient planning in low validity business environment, Shortages analysis and more. The role includes high exposure to complex organizational processes and interfaces and requires high interpersonal skills, fast thinking, high independency and ability to lead activities with no formal authority. Leadership and management of different projects in supply chain management world in order to support: Inventory reduction, cost saving, organizational learning, material planning processes, responsiveness in low business validity environment and more
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India
Amec Oil and Gas company UK We are currently recruiting in various positions in our company in Canada Electrical Engineer, Electrical Maintenance, Mechanical Engineer, Electrical Officer, Electrical Design Engineer, Mechanical Design Engineer, Diploma Mechanical, Electrical, Maintenance Engineer, QA/QC, Hvac, Civil Engineer, Maintenance Manager, Mechanical Maintenance, Maintenance Supervisor, Instrumentation, Air Conditioning, Instrumentation Engineer, Construction Engineer, Project Engineer, "Site Supervisor, Diploma Civil, Project Manager, Project Coordinator, Planning Engineer, Civil Supervisor, Civil Foreman, Site Manager, Site Engineer, Civil Engineer, Maintenance Executive, Electrical Executive, Sr Project Manager, Air-Conditioner, Refrigeration, Civil Site Engineer, Quantity Surveyor, Project Planning, Rate Analysis, Engineering Manager, Project Analyst, Chillers, Mechanical, Air Conditioner, Compressors, Technical Manager, Tech Manager, Assistant Manager, Program Manager, planning Manager, Field and Drilling Operations, Geosciences, Global Procurement, Health, Environ. interested candidate should forward he or her resume to our email:michealcharles034@gmail.com
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India
BHUMI Company Name, Profile, Work Culture: Bhumi is one of India’s largest independent youth volunteer non-profit organisations. Bhumi as a platform will enable over 15,000 volunteers in more than 15 cities across India for causes like education, environment, animals, community welfare etc. in 2016. Bhumi is the recipient of the ‘Leader in Volunteer Engagement Award’ conferred by iVolunteer Geographical Presence: Tamil Nadu, Karnataka, Telengana, Maharashtra, West Bengal, Rajasthan, Madhya Pradesh, Goa and Delhi NCR. Bhumi volunteers primarily work amongst over 18,000 underprivileged children with the aim of providing children with quality supplementary education to enable them become responsible and productive citizens of the future. Bhumi has two core areas of work - Education and Civic Projects Ignite: Transformational Education Ignite is Bhumi's supplementary education programme for under-privileged children. The programme is delivered during the weekends by trained volunteers of Bhumi. The programme consists of English, Mathematics, Science, computers, mentoring, arts, sports and life skills support. Catalyse: Transforming Citizenry Catalyse consists of Bhumi’s civic initiatives that engage volunteers in causes like animal welfare, community welfare, disability, environment, health etc. The programmes consisting of one-off and regular volunteering activities engage over 10,000 volunteers each year in over 20 cities across India. Industry: Volunteering, Non-Profit, Education, Civic Initiatives Functional Area: Operations Point of Contact for CV’s / Email ID - 08041212005. Number of Vacancies: 1 Keywords: Operations Manager, Operations, Operations Head, Operations Officer, Operations Executive. Job Title / Designation: Operations Manager - Ignite Job Description: •Drive the operational plan which incorporates goals and objectives that work towards the strategic direction of the program •Ensure that the operations of the organization meet the expectations of its stakeholders •Oversee the efficient and effective day-to-day operation of the program •Help Strategise programme expansion within existing city chapters and across new cities •Build partnerships in NGOs, Learning centres, Schools, establishing relationships with the management and community leaders at each expansion site •Assist & Monitor the execution of the programme nationally •Coordinate and execute centre level liaison with the operations team nationally - Annual centre engagement formalities, quarterly progress reports, feedback collection and timely resolution •Ensure the availability & track teaching resources at each learning centre nationally •Coordinate and engage vendors, procurement of materials nationally (on need basis) Key Functions & Roles of the Candidate: •Excellent interpersonal and communication skills – English, Hindi & Tamil •Basic computer skills – Word, Excel, Powerpoint - essential •Proactive, Self-Monitored, Resourceful, Accountable •Ability to work effectively in collaboration with diverse groups of people •Problem solving and Decision making skills are essential •Willingness to travel extensively –locally& nationally Specific Skill Set: •Expected Age: Below 35 •Scope: Willing to work flexible hours •Prior experience with non-profit organisation / field work is desirable Minimum/Maximum/ Work Experience Required: More than 3 years of relevant work experience Annual CTC: 3.36 Lakh - 4.20 Lakh. Location(s) of Job: Chennai. Minimum Education Requirements: Any graduate; Having an MBA would be an advantage No of rounds of Interviews: 3 Work Timings: 10 AM to 7 PM Travel & Allowance: Actuals Languages: English, Hindi or Tamil Relocation & Reimbursement: Can be discussed once selected Any other skill set: We are looking for someone who is committed to Bhumi for at least three years. If you qualify and are interested to take up the role, send in your resume along with a brief note on your aptitude for this role
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India (All cities)
Position: Manager Operations - Jalandhar Location: Jalandhar Qualification: Graduate and Diploma / Degree in Mechanical Engineering Experience: 10-15 years Experience of working as Plant Head / Manager Production. He Candidate should have excellent Administrative and Interpersonal skills Age group 30-45 years and should be married. For Details, Contact: Bhatia Consultancy Services Punjab
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India
Title: Manager Inbound Sales Reports to: Sr. Manager - Operations Based at: Gurgaon Job Summary Manager will be responsible for the team s performance/metrics, manpower planning, defining reporting structure, managing and conducting day to day operational level activities. It also includes employee coaching and development, internal/external customer satisfaction focus, handling escalations and ensuring organizational effectiveness by providing leadership for the sales program. Job profile Managing AM s and their respective teams and responsible for the overall personnel, performance, and discipline of the assigned teams. Provide direction, support & supervision to the assigned team & ensure resolution to their daily problems Provide Coaching and counseling to his/her team members through data scrubbing and analysis. Identify Team s Training needs & organize refresher training sessions, periodic one o ones & career progression discussions for continuous improvement and employee development. Conduct confirmations and yearly appraisals for his/her respective alignment. Share daily/weekly/monthly reports with the team. Review & analyze team data as he/she would be held responsible/accountable for assigned teams and their productivity Deliver desired SLA s and meet/over achieve performance expectations as per defined scorecards Share regular process updates with the team members and drive the assigned team to deliver as expected and follow directions Manage the shift/queue as Duty Manager and monitor queue to provide desired productivity and effective call handling Maintain process quality and compliance guidelines, participate in regular call calibration sessions with quality and training teams and ensure the assigned team delivers the desired quality results & provides excellent customer experience to the client/customer. Participate in hiring and provide capacity planning/hiring feedback and forecasting Implement and act in accordance with the organization s information security policy Protect assets from unauthorized access, disclosure, modification destruction or interference Monitor and report any change in the behavioural pattern of the direct Report that may lead to a security risk Make the direct report aware of the information security policy and updates Report breach of security events or other security risks to the organization The employee is also expected to play the role of a change agent to help institutionalize Quality & Control across the Organization, constantly seeking, sharing & implementing best practices Keep a vigilant eye that right talent is hired as per process requirements. Ensure that the process training has been conducted successfully. Skills Required Should possess excellent communication & inter personal skills and should demonstrate ability to interact with people freely and fluently Should possess Good Leadership & Management skills Change Management & Analytical/Problem solving skills Quick decision maker and a fast learner Should be Multi tasking and a Go getter Organized and Team player Result Oriented & able to deliver within timelines Should have interest in Technology and possess basic Tech knowledge of computers, peripherals, Software etc Working Knowledge of latest tools like Microsoft Office etc. Certification like CCNA, MCSE, Bsc IT would be an added Advantage for Tech sales profile Minimum of 3-4 years in Deputy Manager/AM profile in tech sales process Call OR MAIL
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India
Responsibilities: • Study failure trends and advise management on measures required • Identify new technologies for early warning to alert engineers • Use of data to do predictive maintenance • Quality assurance and asset management • To improve system reliability in the operation of railway • To develop and design tools and equipment that meets all safety requirements Requirements: • Degree or post graduate in Science or Engineering • Possesses engineering knowledge and trend analysis • Strong leadership, planning and organizing skills • Good communication skills • Resourceful, self-motivated and result-oriented Interested Candidate send your complete documents (C.V, Qualification Details, Work-experience Details, Passport front page & last page scan copy image, one Passport size photograph) to our company email ID. For further Queries Contact Mr. Karan Malhotra (P.M) (+ /).
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India (All cities)
Job Summary:- Industrial Engineering Manager plans and manages all aspects of industrial engineering activities. Conducts studies in operations to maximize work flow and spatial utilization. Being an Industrial Engineering Manager recommends acquiring the most appropriate equipment to expand or modify production lines. Industrial Engineer Manager Roles & Responsibilities: Assist with equipment installations and project planning. Plan and assign work strategies in the production schedule that covers maintenance of process equipment and inspection at proper intervals. Supervise the preventive maintenance schedules, inventory parts and daily consumable usage. Team up with the quality manager in assuring microbiological control of processing, goods, storage and handling. Provide an effectual interface to all departments; design all strategies and provide assistance to all key staff.
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India (All cities)
OPERATIONS MANAGER DUTIES AND RESPONSIBILITIES: Fully responsible for all aspects of all departments. Support and work with all Head of Departments in all aspects of running this hotel. Ensure the premises are in operative condition as per category of the unit to receive & serve the guests. Conduct regular operations team meeting with all the HOD daily / weekly to discuss routine operational matters, sales targets, GSTS feedback / RSTS feedbacks and action taken for service recovery, and also any staff issues. Minutes of the meeting to be sent to Management. Ensure SOP implementation in all departments and check the same during routine operational checks. Consultant /GRM guidance to be taken wherever required. Monitor the purchase / indent / requestions of each department, the accounts receivable (collection from debtors) and the accounts payable (payable to the vendors / suppliers etc). Randomly inspecting the stores (F & B / Kitchen) to check the stock in hand (quality, par stock levels, expiry etc) with the F & B Manager & Chef. Dealing with Suppliers / Vendors for quality products involving Purchase Manager and providing performance assessment of vendors every quarter to HO Purchase. Inspecting all departments for SOP implementation. Inspecting all department with their respective Manager's for cleanliness, ambience, service readiness, staff grooming & hospitality culture. Monitor the co-ordination between all departments for smooth & efficient operations. Assessing and reviewing customer satisfaction and service recovery process. Meet all dept. heads to review & train the staff to upkeep the human capital. Identifying staff learning needs and assisting with development Providing timely and constructive feedback to all direct reports as and when required either formally or informally. Conduct weekly / Daily meeting with marketing people for enquiry & follow up & conversion to grow up the business. Monitor and maintain operation & overhead cost in order to maintain maximum revenue to the organisation. Be on available on call 24 hours a day to resolve any urgent problems on emergencies. Responsible for the overall management of the operation of the hotel. we are hiring candidate for employment opportunities in singapore with immediate joining...Qualification: Any Basic Degree.Freshers can Apply...If you are interested kindly send me the resume as early as possible... mailid: g.s.company19march@gmail.com
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India (All cities)
Operations Manager Responsibilities: Provide inspired leadership for the organization. Make important policy, planning, and strategy decisions. Develop, implement and review operational policies and procedures. Assist HR with recruiting when necessary. Help promote a company culture that encourages top performance and high morale. Oversee budgeting, reporting, planning, and auditing. Work with senior stakeholders. Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations. Work with the board of directors to determine values and mission, and plan for short and long-term goals. Identify and address problems and opportunities for the company. Build alliances and partnerships with other organizations. Support worker communication with the management team.
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India
Post name: sales manager Number of vacancy: 5 Experience: minimum 2 year experience in sales Salary: 25000-33000 Gender: male Location: cochin Skill: god communication Qualifications: Ideal candidate must be self-motivated with a proven track record in automobile security sales and knowledge of technology. Comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base. Must possess strong presentation skills and be able to communicate professionally. Organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches. Must be prepared for extensive travel. •2 years relevant in Sales, •Experience in Automobile industry is an added advantage, •DIPLOMA/B-Tech+M.B.A Required, Job Description: Sales Engineers are the primary technical resource for the field sales force. Sales Engineers are responsible for actively driving and managing the technology evaluation stage of the sales process, working in conjunction with the sales team as the key technical advisor and product advocate for our products. The Sales Engineer must be able to articulate technology and product positioning to both business and technical users. Must be able to identify all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process. Must be able to establish and maintain strong relationships throughout the sales cycle. Duties & Responsibilities: •Identifies current and future customer service requirements by establishing personal rapport with potential and actual customers and other persons in a position to understand service requirements. Provides product, service, or equipment technical and engineering information by answering questions and requests. • Establishes new accounts and services accounts by identifying potential customers; planning and organizing sales call schedule. •Determines improvements by analyzing cost-benefit ratios of equipment, supplies, or service applications in customer environment; engineering or proposing changes in equipment, processes, or use of materials or services. •Gains customer acceptance by explaining or demonstrating cost reductions and operations improvements. •Submits orders by conferring with technical support staff; costing engineering changes. •Develops customer's staff by providing technical information and training. •Complies with federal, state, and local legal requirements by studying existing and new legislation; anticipating future legislation; advising customer on product, service, or equipment adherence to requirements; advising customer on needed actions. •Prepares sales engineering reports by collecting, analyzing, and summarizing sales information and engineering and application trends. •Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. •Contributes to sales engineering effectiveness by identifying short-term and long-range issues that must be addressed; providing information and commentary pertinent to deliberations; recommending options and courses of action; implementing directives. •Contributes to team effort by accomplishing related results as needed. if interested,please send your biodata with the subject’ sales manager‘ ASAP. Also call us for more details at 9400055745
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India
Position: Logistics Manager for a Logistics Mnc (Delhi) Location: Delhi, Gurgaon Experience: 1 to 3+ years Type: Full Time Salary: 2 Lpa to 3 Lpa Experience: Minimum 1 year of experience in logistics, Must be enthusiastic to work in a dynamic and demanding startup environment. About Company: The Company is a VC funded startup founded by IITB and IITK graduates (ex-Flipkart, ex- McKinsey and ex-Ola employees). We are changing the face of home services in Indian society by addressing various issues such as discovery, reliability, punctuality, non-standard pricing and poor service quality. We are leveraging technology to achieve better operation efficiency and utilization to aggregate the unorganized supplier base. We are taking our services to other cities like Gurgaon, Delhi and Bangalore. Logistics Manager (Responsibilities) Incharge of all the logistics operations of an area. Analyse the logistics operations of the area and devise strategies to make them efficient. Optimize, with the support of high end technical back-end, the pick up and delivery operations in laundry services. Replicate the efficiency in other areas of the company operations. Manage a large number of delivery boys and vans. Monitor performance of Delivery Boys working under him. Local area knowledge / route knowledge. FOR MORE DETAILS CONTACT: KARTHIK RAO: EMAGINE CAREERS PLACEMENTS & RECRUITERS 5, PANDAV INDUSTRIES, M.P. JAIN COMPOUND, NEAR PANCHVATI BUILDING, RAHEJA TOWNSHIP, MALAD EAST, MUMBAI - 97 Email:
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India
Hiring for Asst. Manager – Inbound Tech Sales (AVAS) Team Leader Manager Tech sales support inbound sales outbound sales customer service in top international bpo call now Title: Asst. Manager – Inbound Tech Sales (AVAS) Reports to: Sr. Manager - Operations Based at: Gurgaon call Brijesh 9554407543/ 9911755650 Location: Gurgaon, Noida, Delhi Ncr Position:- AM Technical Sales Manager Team Leader Technical Sales Technical Support Inbound Outbound Sales Customer Service Job Summary Assistant Manager will be responsible for the team’s performance/metrics, manpower planning, defining reporting structure, managing and conducting day to day operational level activities. It also includes employee coaching and development, internal/external customer satisfaction focus, handling escalations and ensuring organizational effectiveness by providing leadership for the outbound sales program. Job profile ManagingTeamLeadersandtheir respectiveteams andresponsible for the overall personnel, performance,anddisciplineofthe assignedteams. •Providedirection, support&supervisiontotheassigned team&ensureresolutiontotheir daily problems •ProvideCoachingandcounselingtohis/herteam members throughdatascrubbingand analysis. •IdentifyTeam’s Trainingneeds &organize refreshertrainingsessions, periodic oneoones & careerprogressiondiscussions for continuous improvement and employeedevelopment. •Conductconfirmations andyearlyappraisalsfor his/herrespectivealignment. •Share daily/weekly/monthlyreportswiththe team. Review&analyzeteamdataas he/she wouldbeheld responsible/accountableforassigned teamsandtheir productivity •DeliverdesiredSLA’s andmeet/overachieveperformanceexpectations as perdefined scorecards •Share regularprocessupdateswith theteam members anddrivetheassigned teamtodeliver as expected andfollowdirections •Managetheshift/queueas Duty Managerandmonitor queuetoprovidedesiredproductivity andeffectivecall handling •Maintainprocessqualityandcomplianceguidelines,participatein regularcall calibration sessionswithqualityandtrainingteams andensuretheassigned teamdeliversthedesired qualityresults &providesexcellentcustomerexperienceto theclient/customer. •Participateinhiringandprovidecapacityplanning/hiringfeedbackandforecasting •Implementand actin accordancewiththeorganization’s information securitypolicy •Protectassets fromunauthorized access,disclosure,modificationdestructionorinterference •Monitor andreportanychangeinthebehaviouralpattern of thedirectReportthat maylead to a securityrisk •Makethedirectreportaware oftheinformationsecuritypolicyandupdates •Reportbreachofsecurityeventsorothersecurityrisks totheorganization •Theemployeeis alsoexpectedtoplaytherole ofachangeagent tohelp institutionalizeQuality&Control acrossthe Organization, constantlyseeking,sharing&implementing bestpractices •Keep a vigilant eye that right talent is hired as per process requirements. •Ensure that the process training has been conducted successfully. Position:- AM Technical Sales Manager Team Leader Technical Sales Technical Support Inbound Outbound Sales Customer Service Skills Required •Shouldpossess excellent communication&interpersonal skillsandshoulddemonstrateabilityto interactwith peoplefreelyandfluently •Shouldpossess Good Leadership&Managementskills Change Management&Analytical/Problemsolvingskills Quickdecisionmakerandafastlearner •Shouldbe Multitasking andaGogetter •Organized andTeamplayer •Result Oriented&able todeliverwithintimelines •Shouldhaveinterestin TechnologyandpossessbasicTech knowledgeof computers,peripherals, Softwareetc •WorkingKnowledgeof latesttoolslikeMicrosoftOfficeetc. •Minimum of 2 years in AM/Sr. Team Lead profile in tech sales process call Brijesh 9554407543/ 9911755650 Location: Gurgaon, Noida, Delhi Ncr
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India
Designation: Sales Manager For Pharma Machinery Mfg.Co.(One of the Asia s biggest Manufacturer) (Navi Mumbai) Department: SALES & MARKETING Reporting to: Director Qualification: Graduate, Diploma(Mechanical) Min Experience (yrs): 7 YEARS TO MAX 15 YEARS Job Location: Navi Mumbai (Rabale) SALARY: Upto 5 LPA Industry (worked in): Manufacturing and Engineering / Pharma (preferred) Company profile: The Company is a fast emerging business group offering Engineering solutions for pharmaceutical industries around the world. We are Asia's largest Format parts manufacturers. With experience spanning over a decade, we have emerged as trusted partners for several big pharmaceutical companies around in the world in manufacturing and supplying of Format parts for Blister and cartoning Machines. Our offerings also include Blister Packing Machines, Format Transfer systems - EasyCare and Format parts manager PLEXUS. India, we are a team of more than 170 young & highly qualified professionals. We export our products to over 30 countries worldwide and are fast expanding our reach to other countries too. Our list of esteemed clientele includes more than 450 pharmaceutical companies and is growing steadily and rapidly. At The Company, we aspire to explore and push the realms of engineering possibilities though innovation and technology. Our state-of-the-art manufacturing facilities are fully equipped with latest CAD CAM software and CNC machines to meet the demands of pharmaceutical clients. Right from designing to procurement of right quality materials to inspection, assembly and final testing is done in-house. With a dedicated team for after sales support, including qualified and experienced support engineers, The Company helps meet diverse needs and challenges of our clients round the clock. We recognize the importance of timely solution for our clients which are cost effective and productive, and focus on ensuring optimal solution for all format parts/change parts needs in Blister packing and Cartoning machines. As a fast growing Engineering Company, we aspire to transform aggressively and create a niche for ourselves in the global market in manufacturing of format parts and blister packing machines. MANDATORY SKILLS: Should have Experience in Selling to the domestic Pharma market or Manufacturing Market. Should have a Proven Track Record of Generating sales of approximately 4-5 corers per annum Should have Good Commercial Acumen. Should have lead a team partially or completely (Minimum 2 persons) Should have good Leadership Skills Should have good Communication skills Should have Good Customer Service Skills Should Have Good Negotiation Skills Should have Experience in Selling to the domestic Pharma market Role & responsibility: Planning & Achieving Sales Goal- Yearly/Quarterly/Monthly Responsible for Achieving Collection Targets - Yearly/Quarterly/Monthly Responsible for Identifying & Acquiring New Customers Responsible for Handling Key Customer Accounts Responsible for Identifying Exhibitions & Participating in the same (App till Ass Mgr) Responsible for Handling Entire Marketing Related Activities at Exhibitions Responsible for Hiring & Retention of Sales Team Responsible for Identifying Training Needs of the Sales Team Responsible for Ensuring Successful Implementation of the Training Program & Measuring the ROI on the same Responsible for Keeping Track of Latest Developments in the Industry(Overall Market & Competitors) Submitting MIS reports to the Head Sales FOR MORE DETAILS CONTACT: KARTHIK RAO: EMAGINE CAREERS PLACEMENTS & RECRUITERS 5, PANDAV INDUSTRIES, M.P. JAIN COMPOUND, NEAR PANCHVATI BUILDING, RAHEJA TOWNSHIP, MALAD EAST, MUMBAI 97 Email:
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India
Designation: Service Manager For Blister Packaging Mfg.Co.(One of the Asia s biggest Manufacturer) (Navi Mumbai) Department: Technical. Reporting to: Director Qualification: Mechanical / Electrical Engineer Min Experience (yrs): 6 YEARS TO MAX 10 YEARS Job Location: Navi Mumbai (Rabale) SALARY: Upto 7 LPA. Industry (worked in): Manufacturing and Engineering / Pharma (preferred) Company profile: The Company is a fast emerging business group offering Engineering solutions for pharmaceutical industries around the world. We are Asia's largest Format parts manufacturers. With experience spanning over a decade, we have emerged as trusted partners for several big pharmaceutical companies around in the world in manufacturing and supplying of Format parts for Blister and cartoning Machines. Our offerings also include Blister Packing Machines, Format Transfer systems - EasyCare and Format parts manager PLEXUS. India, we are a team of more than 170 young & highly qualified professionals. We export our products to over 30 countries worldwide and are fast expanding our reach to other countries too. Our list of esteemed clientele includes more than 450 pharmaceutical companies and is growing steadily and rapidly. At The Company, we aspire to explore and push the realms of engineering possibilities though innovation and technology. Our state-of-the-art manufacturing facilities are fully equipped with latest CAD CAM software and CNC machines to meet the demands of pharmaceutical clients. Right from designing to procurement of right quality materials to inspection, assembly and final testing is done in-house. With a dedicated team for after sales support, including qualified and experienced support engineers, The Company helps meet diverse needs and challenges of our clients round the clock. We recognize the importance of timely solution for our clients which are cost effective and productive, and focus on ensuring optimal solution for all format parts/change parts needs in Blister packing and Cartoning machines. As a fast growing Engineering Company, we aspire to transform aggressively and create a niche for ourselves in the global market in manufacturing of format parts and blister packing machines. JOB DESCRIPTION: Sr. No Role & Responsibilities: 1 To ensure clearing of trial awaited GRN in time and receive payment 2 To resolve customer complaint within 48hrs 3 To analyse customer complaints and ensure CAPA to achieve zero customer complaints 4 To ensure the dispatches of FOC's in committed time. 5 To implement and maintain Service Policies so as to satisfy the customer 6 To plan service engineers/ technicians customer visits as per priority 7 To visit customers on critical calls and resolve the complaints 8 To ensure and obtain repeated customer order by efficient service. 9 To achieve the spare parts sales targets during service. 10 To validate the performance of change parts in-house to cater customers requirement 11 To maintain service documents as per formats. 12 To train in product applications to design QA, QC, Trial and Assembly Departments. 13 MIS Reporting-Daily Production, Shift Production, Machine utilization, Operator efficiency etc 14 Retention of Team Members 15 Motivating Team Members 16 Training & Development of Team members as & when required 17 Succession Planning To ensure development of Team Members who can grow into the next level FOR MORE DETAILS CONTACT: KARTHIK RAO: EMAGINE CAREERS PLACEMENTS & RECRUITERS 5, PANDAV INDUSTRIES, M.P. JAIN COMPOUND, NEAR PANCHVATI BUILDING, RAHEJA TOWNSHIP, MALAD EAST, MUMBAI 97 Email:
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India
Designation: Service Manager For Blister Packaging Mfg.Co.(One of the Asia s biggest Manufacturer) (Navi Mumbai) Department: Technical. Reporting to: Director Qualification: Mechanical / Electrical Engineer Min Experience (yrs): Upto 7 YEARS Job Location: Navi Mumbai (Rabale) SALARY: Upto 3.5 LPA. Industry (worked in): Manufacturing and Engineering / Pharma (preferred) Company profile: The Company is a fast emerging business group offering Engineering solutions for pharmaceutical industries around the world. We are Asia's largest Format parts manufacturers. With experience spanning over a decade, we have emerged as trusted partners for several big pharmaceutical companies around in the world in manufacturing and supplying of Format parts for Blister and cartoning Machines. Our offerings also include Blister Packing Machines, Format Transfer systems - EasyCare and Format parts manager PLEXUS. India, we are a team of more than 170 young & highly qualified professionals. We export our products to over 30 countries worldwide and are fast expanding our reach to other countries too. Our list of esteemed clientele includes more than 450 pharmaceutical companies and is growing steadily and rapidly. At The Company, we aspire to explore and push the realms of engineering possibilities though innovation and technology. Our state-of-the-art manufacturing facilities are fully equipped with latest CAD CAM software and CNC machines to meet the demands of pharmaceutical clients. Right from designing to procurement of right quality materials to inspection, assembly and final testing is done in-house. With a dedicated team for after sales support, including qualified and experienced support engineers, The Company helps meet diverse needs and challenges of our clients round the clock. We recognize the importance of timely solution for our clients which are cost effective and productive, and focus on ensuring optimal solution for all format parts/change parts needs in Blister packing and Cartoning machines. As a fast growing Engineering Company, we aspire to transform aggressively and create a niche for ourselves in the global market in manufacturing of format parts and blister packing machines. JOB DESCRIPTION: Sr. No Role & Responsibilities: 1 To ensure clearing of trial awaited GRN in time and receive payment 2 To resolve customer complaint within 48hrs 3 To analyse customer complaints and ensure CAPA to achieve zero customer complaints 4 To ensure the dispatches of FOC's in committed time. 5 To implement and maintain Service Policies so as to satisfy the customer 6 To plan service engineers/ technicians customer visits as per priority 7 To visit customers on critical calls and resolve the complaints 8 To ensure and obtain repeated customer order by efficient service. 9 To achieve the spare parts sales targets during service. 10 To validate the performance of change parts in-house to cater customers requirement 11 To maintain service documents as per formats. 12 To train in product applications to design QA, QC, Trial and Assembly Departments. 13 MIS Reporting-Daily Production, Shift Production, Machine utilization, Operator efficiency etc 14 Retention of Team Members 15 Motivating Team Members 16 Training & Development of Team members as & when required 17 Succession Planning To ensure development of Team Members who can grow into the next level FOR MORE DETAILS CONTACT: KARTHIK RAO: EMAGINE CAREERS PLACEMENTS & RECRUITERS 5, PANDAV INDUSTRIES, M.P. JAIN COMPOUND, NEAR PANCHVATI BUILDING, RAHEJA TOWNSHIP, MALAD EAST, MUMBAI 97 Email:
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