Relationship manager customer support

Job Description- Build and maintain relationships with the entire customer base assigned; by ensure constant engagement with customers during the life cycle and moments of planned spontaneity. Planned wow moments executed to perfection at important stages in the customer lifecycle like welcome, agreement and handover of possession * Act as an escalation point for client meetings for issues and concerns beyond the operations team * Analyze customer needs and feedback and ensure continuous refinements in the services offered * Responsible for Customer Satisfaction and high service quality standards - Consistency in experience backed up by constant monitoring and necessary enhancements * Handle the front end engagement for the agreement validation, possession documentation & re-sale / lease experience Loyalty & Referral Revenues: * Actively engage with the existing customer base for repeat and referral bookings during new launches and sustenance phase of projects * Achieve and exceed sales targets from existing customers through relationship and loyalty management * Implement innovative cross-sell and up-sell strategies that are tailored-fit to the customers" needs Awareness about luxury brands and a good understanding of the economic environment * Possess a positive attitude and excellent interpersonal skills * Be immaculately groomed and exceptionally well presented * Display a confident, professional and welcoming personality * Demand an excellent command over the English language * Possess an eye for detail * Result-orientation Salary: Best in the industry Industry:BPO/KPO/IT/Telecom Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations Role Category:Voice Role:Assistant Manager/Manager -(NonTechnical) Education- UG: Any Graduate - Any Specialization PG:Any Postgraduate - Any Specialization, Post Graduation Not Required Doctorate:Any Doctorate - Any Specialization, Doctorate Not Required Candidate from BFSI, Aviation, Hospitality and BPO backgrounds are preferred.

Any Graduate Female Candidate Experience: Minimum 1 yr. Salary: 10,000 to 15,000pm. (Negotiable) Industry: Telecom Functional Area: Customer Service , Operations Employment Type: Permanent Job, Full Time Key skills: sales relationship management customer support, ms office, tele marketing, tele marketing executive officer Job Description 1.Responsible for handling the customers inquiry and coordination with Sales team, 2.Follow-up with customers. 3.Client Relationship Management, Handling calls, collecting and updating the database. 4.Good communication skill.(English, Hindi and Marathi must) 5.Handful knowledge in MS Office and other Basics of computer. Interested Female Candidate Can Conatct- OSK CONSULTANT, NAGPUR Contact No- 9960680445/9028080445 Email ID - job@oskconsultant.in

Customer Relationship Manager 99IIIO2942 Ites, Bpo, Kpo, Lpo, Customer Service, Operations. Handling The Inbound Customer Calls.... 9958581555

Customer Relationship Manager. Experience:1-2 Years Location:-VIP Road Zirakhpur Salary;-12K to 15K Having Good Communication Skill Immediate Joiners Will be Given Preference. 5 Days Working

Relationship Manager Sales (Nbfc) Bangalore Coimbatore Poonamalle 7042652966 Hiring For International & Domestic B.P.O Voice process Job Customer Care Executive/Telecalling/BPO Executive Description:-Required: International Bpo Hiring Freshers In Bpo Jobs Basic requirements: Educational Qualification:- 10th passed, under 12th, 12th passed, Undergraduate, Graduate. Gender:- Female / Male Location:Ghaziabad,Faridabad,Noida,Gurgaon,Delhi Shift:- Day and night both are available Process:- Inbound Week off:- Sunday Requirement of fresher (both shifts). Incentives:- Unlimited (depend on performance) Kick-start your career with this exciting opportunity. We've walk-ins between 10am to 3pm Call: HR* JEYSHTHA- 7289041753,8375046788

Responsibilities of CRM: 1) Calling a patient and noting down all their details 2) Talking to one of the doctors on our panel and scheduling the home visit 3) Doing the follow up with the patient and doctor 4) Getting the visit done 5) Taking a feedback from the patient after the doctor's visit 6) Preparing and analyzing daily, weekly and monthly reports Aptitude required: 1) Positive attitude with good communication skills (should be fluent in Hindi and English) 2) MS Excel skills 3) No constraint on Educational Qualification 4) Working hours: 9 a.m to 6 p.m, 6 days a week 5) We are based in Vasundhara Enclave, East Delhi and therefore the person should be willing to travel daily to this place for work. How Do Customer Relationship Manager Make an Impact:- 1) Service sector is totally based on the relationship of customers with the firm and CRM holds the responsibility of making it stronger 2) Since CRM will be in direct touch with customers, he/she can add a lot in improving the service and making it more customer friendly 3) CRM can not only influence customers professionally but can also support the patients at emotional level strengthening the ties between customer and company

Immediate Opening: Female/ below 40 yrs / UG/PG with 3-7 exp., in any Showrooms related to Tiles, Granite / Ceramics / Flooring Materials / Civil Construction/ Interior Design Materials. Role: CRM_ Customer Relationship Manager * To promote business with in-house sales & attracting walkin customers, * To improve business relationships with customers & customer Retention * To focus on sales growth Salary: Rs. 15,000 - 20,000 /- + Benefits

Permanent Graduate / Post Graduate Desirable MBA Experience of Handling Customer support in supervisory role for 2-3 Yrs. Eligible Freshers may be considered

Customer Relationship Manager-4 {D}44 989I788855 Last Seats S Wires Bpo Ltd Customer Care Profile For Freshers delhi Hiring Only Freshers & 10th, 12th Pass Boys & Girls 9871482484

Role Relationship Manager- [RM]- Wellness Roles and Responsiblities 1.Generate leads; sell concept & product; partner with spas and salons to help increase our network 2.More focused on penetration and relationship building. 3.Targeting minimum 6 8 spas and salons every day. 4.Be the face of the company to Saps and Salons owners/managers and help resolve their issues 5.Collect data and manage end-to-end relationships 6.Responsible for necessary market research activities to identify possible new opportunities to address short / long term growth. 7.Responsible to enhance share of business and address penetration. 8.To provide necessary operational support to customer care for projects/ task execution. Skill Sets Required Excellent communication & presentation skills Build relationship with customers Take initiatives and ownership of job. Competitive analysis Market awareness Analytical/ Problem Solving/ Smart and tactful Team Player Customer Oriented and Energe

Technical Specialist - Customer Support (Kolkata) Positions - 1 (On Rolls) Kolkata Designation - Technical Specialist - Customer Support Location - Kolkata Department - Customer Support No of Years of Exp •3-4 years’ experience in technical support product training mainly with competition Brand such has TVSE / Cannon /HP/ Can be shortlisted Target Companies:TVSE / Cannon /HP / WeP / IT Peripherals… Qualification/ SkillsDiploma B.E / B.Tech CTC3 - 5 Lakh Sourcing Fee8.33% on CTC Expected DOJImmediate Job Responsibilities Job Profile - Technical Specialist – Customer Support Core Skills: •Overall 3-4 yrs of experience in technical support product training to field engineers. •Should have Strong Basic Technical Knowledge •Technical Experience on IT products. •Experience on product training like Printer /Scanner/Projectors will be preferable. •To provide technical support assistance & training, facilitating customer visits, and performing Epson Products technical demonstrations that provide a competitive edge for technical service engineers •Working knowledge on printers / Projects / Scanners. •Knowledge of printing methods & technical solutions •Providing training based on field needs and the delivery of new product and technology training in support of field readiness •Responsible for understanding business and technical problems addressed by the products including product demo, business drivers, evolving business needs. •Prepare for client meetings and tailoring communications to address business needs of potential clients. Skills Core Skills: •Good communication & Presentation Skills •Working knowledge on Office Automation device drivers. •Knowledge of printing methods & technologies •Reporting to Senior Manager – Customer Support

HGS-IN/Template/HR-ER/-Ver 1.0 Page 1 Competencies Key Parameters Think Strategic (a) Big Picture Perspective: Is able to understand the impact of individual performance to meet / improve own targets (b) Business Acumen: Demonstrates basic knowledge and ability to use various applications / tools related to the function / engagement At an individual level complies with do's & dont's of policies, procedures& regulation as applicable to the engagement / function Is aware of metric applicable to the role Has the basic knowledge of policies, procedures and regulatory compliance Drive Results (a) Planning & Organizing: Maintaining TAT Understanding and adhering to quality standards Maintain all Hygiene and Process Metrics (b) Directing & Monitoring NA (c) Accountability Acquiring knowledge & skills of related areas of the process Understands, knows, and interprets different complex scenarios and is able to resolve all assigned tasks. Update oneself to changes in product on a daily basis. Average Handling Time (AHT) target to meet as per process (d) Problem Solving & Decision making NA Partner with Customers a) Relationship Building Ensure Customer is satisfied on all transactions & they are given quick resolutions Escalate Long Pending Issues of Customers to supervisor / appropriate Desk Give Correct and Complete Resolution to Customers on all transactions to avoid Repeat contacts by Customers. Be Polite with all Customers b) Passion for excellence Adhering to the KPI, and understanding Quality & Auditing parameters Sub-Process Name: Equivalent Grade: DS1 Role: Associate HGS-IN/Template/HR-ER/-Ver 1.0 Page 2 Provide First Time Resolution [FTR] on all transactions High level of integrity Ensure Customers Account Information is not compromised Zero Fatal Error (FE) Lead People a) Managing Self Understand the company policies and adhere to it diligently, basic professional standards and established procedures, policies before taking action and taking decisions. Adhere to attendance and punctuality norms Assumes responsibility for work activities and coordinating efforts b) Inspiring others / Managing teams Mentor & coach new members of the team based on requirement Interpersonal relationship at work with peers, supervisors and should not have any recorded instance of misconduct. Desired Knowledge, skills and abilities Possess basic Contact Center operations knowledge Good reasoning and analytical skills Able to communicate fluently in the language required for transaction Typing skills as required by the process Active listening skills Passion to learn Influencing skills Ability to comprehend the customer requirement well Desired qualifications (including certifications) Under-Graduates / Graduates Desired years of experience 0-1 year Internal Customers, if any N/A External Customers, if any Customers

REQUIREMENTS: Good Communication Skills Maintaining good customer relationship Soft spoken JOB DESCRIPTION: Provide customer with Query based solutions. Non Voice process Voice based Technical support to customers SALARY: CTC-Rs TIMINGS: Night Shift-pm to 7:30am Training -10am to 6pm for 21 days Vacancy:40

Looking for good and talent employeee Customer relationship

Follow up the customer, creating the database for the site visit. Giving proper information to the customer regarding the project, material and cost. Handling all the tasks related to telemarketing. Mail the customers regarding their queries & project Giving all the correct inputs to the sales team and coordinating with the sales personals with all the sales related tasks. Handling other office and admin tasks.