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Service desk customer executive


Top sales list service desk customer executive

India
8 Customer Service Associates/Customer Executive 8 Customer Service Associates/Customer Executive 8 Customer Service Associates/Customer Executive 8 Customer Service Associates/Customer Executive
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India
The job requires assisting our customers (from all over India) over phone and emails for our support desk. Although not required, but previous experience in a similar role will be preferred. The candidate must have excellent communication skills--both oral and written. Ideally, the candidate should be proficient in English, Hindi and Kannada. Must also be willing to work in night shifts. If interested, get in touch with me on an ASAP basis.
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India
Customer Service Associates/Customer Service Executive Customer Service Associates/Customer Service Executive Customer Service Associates/Customer Service Executive Customer Service Associates/Customer Service Executive Customer Service Associates/Customer Service Executive Customer Service Associates/Customer Service Executive
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India
Customer Executive Fresher Can Apply nOw Hiring Data Entry Opertor & Customer Care Executive / Telly Caller, Data Entry, Field Job. Responsibilities: Candidate With Good Customer Service Skills Would Be Preferred Prior Experience In Customer Service Industry Will Be Preferred Proior Experience In Customer Services Industry Will Be Preferred Responsible For. salary + insentive with target salary + insentive without target. Thanks & Regards, HR Atul Sir MOB NO-
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India
Web24 Web24 is a privately held company operating from Melbourne, Australia. The board of directors, share a strong vision for the company and our core values include customer service, integrity, reliability and accessibility. Our IT support professionals serve from a culture of responsibility and achievement - this means that Web24 will seek to empower the team of IT support technicians with not only the ability but also the authority to meet and exceed personal and business goals. Website: http://www.web24.com.au/ Point of Contact for CV s / Email ID: Bhavana - - . Number of Vacancies: 2 Keywords: Service Desk Technician, Technical Support, Apache, DNS, IIS, Exim, Qmail, Windows Administration, Linux Administration, Linux, Xen, Hyper-V, VMWare, cPanel, Plesk. Job Title / Designation: Service Desk Technician. A Service Desk Technician (SDT) is the key front-line representative at Web24. The technician will be expected to deliver a superior customer experience and offer both technical support for all deployed services, as well as assisting customers who purchase Web24 services. Job Description: Assist customers and prospects that purchase Web24 services via the company website or directly (e.g., over the phone, via a ticket, or via a chat session). Provide support for customer requests (Phone and Tickets) Ensure the phone and ticket SLAs are met. Manage support incidents as assigned to completion, escalating to other teams where required Identify opportunities for improving the customer experience, business efficiency, or cost effectiveness of Web24 services. Be remarkable. (Build trust, value others, communicate effectively, drive execution, foster innovation, focus on the customer, collaborate with others, solve problems creatively and demonstrate utmost integrity, be curious, strive for personal improvement/development and be reliable). Conduct yourself in a professional manner among co-workers and in all correspondence with customers. Undertake other duties as assigned from time to time by company management. Key Functions & Roles of the Candidate: Must have a minimum of six months experience working in a technical phone support role. Knowledge/experience with the following technologies used in the hosting sector: o Web/Mail servers (Apache+IIS, Exim, Qmail) o Control panels (cPanel & Plesk). o Windows and Linux Administration. o Hypervisors Xen, Hyper-V and VMWare. Excellent written and verbal English language skills. Minimum/Maximum/ Work Experience Required: 6 months Annual CTC: upto 4.8 Lakh Location(s) of Job: Bangalore. Minimum Education Requirements: Bachelor s degree in IT. Rounds of Interviews: Two rounds. Work Timings: Rotating Shift Travel & Allowance: None Languages: English Relocation & Reimbursement: None Any other skill set: Attention to details
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India
Urgently Required Customer Service Executive US Process Night Shift Freshers or Experienced Salary with Incentives
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India (All cities)
Job Summary We are looking to hire a customer service executive for one of our clients. Only Freshers are Eligible To Apply. Responsibilities and Duties Roles and Responsibilities: Helping customers with all enquirers, including lost or delayed package Helping staff in carrying out security checks as and when the situation arises Assisting customers with their queries Key Skills Required skill: Good communication Hard-working Required Experience and Qualifications Qualification: 12th pass / Bachelor/Any Degree Only Freshers can apply for these jobs Benefits Benefits: Good working environment Good growth in the company Work-life balance Job Types: Full-time, Fresher, on roll Salary: 10,000.00 to 20,000.00 /month Education: Higher Secondary(12th Pass) (Preferred) Language: English (Preferred) with kind regards NANDHINI HR-9962321948
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India
Eligibility Criteria for Executives (L1): Executive (L1) - Male/Female candidates with minimum 4 months of experience in Help Desk / Service Desk operations Hindi speaking candidates are given more preference Hindi speaking freshers can also appear BE/BTech/MCA candidates are not preferred Certification or knowledge in ITIL (Optional)
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India
Job description Our Managed Services Client, located on the subway line in Toronto, is looking for a fairly Senior & VERY technically sound 1st/2nd Level Support. You will have experience delivering a great customer experience, handling end user support requests with impeccable professionalism and ensuring that tickets are resolved in a meticulous and complete manner. The scope of this role includes remote (and rotational onsite) end user support for Windows-based desktops, mobile devices, enterprise server / cloud environments and provides Incident Management and Problem Resolution in a continuous improvement mindset. This role will be a combination of Tier 1 / Tier 2+ role. Applicant will be expected to act as a customer liaison and then to also be able to triage and resolve a wide range of issues (some of which may require on the job learning). Experience in IT Operations is essential. The Service Desk Engineer proactively triages, classifies and reviews Incidents / Problems to ensure proper SLA compliance for all customers. This role ensures client connectivity and service assurance for communication devices, remote access servers and all business-critical server-based / cloud systems and may be the technical resource for third party vendors when required. Responsible for proactively detecting critical system outages and escalating to Tier 3 engineering resources or vendors for timely problem resolution and Root Cause Analysis. Update documentation including user guides and triage Wikis as required. This role is also required to deliver “on call” or extended hours support on a rotation or shift basis.: • Excellent troubleshooting abilities with complex problems relating to IT infrastructure • The experience to be able to prioritize, categorize calls and receive and respond to service tickets for assistance via telephone, email or chat in accordance with each client's Service Level Agreement • Experience in managing changes and deletions for users to systems, networks, applications and voice services in accordance with customer policies • Must have the aptitude and means to learn a broad and comprehensive set of systems pertaining to client’s architecture and infrastructure Interested Candidate send your complete documents (C.V, Qualification Details, Work-experience Details, Passport front page & last page scan copy image, one Passport size photograph) to our company email ID. For further Queries Contact Mr. ADIATYA JASWAL (P.M) (+91 / ).
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India (All cities)
Duties and responsibilities Provide General IT end-user support including: • Resetting passwords. • Interact via telephone, e-mail and WhatsApp one with customers to perform diagnostics and resolve technical problems. • Provide first level contact and convey resolutions to customer issues utilizing a knowledge base. • Properly escalate unresolved issues to the next level of support with strong supporting documentation. • Keep peers and management informed of trends, significant problems, and unexpected delays. • Utilize excellent customer service skills and exceed customers’ expectations • Recommended procedure modifications or improvements. • Preserve and grow your knowledge of Service Desk procedures, products and services. • Strong attention to detail and strong communication skills (both written and oral) • Excellent work ethic • Problem-solving skills Sir, if any of your students want any kind of software, then we install remote online and sir our price is very reasonable Providing services Windows & Mac, Such as graphic software editing software, architect software and many more, And our team is 100% Secure and Genuine. Our website below link is below Whatsapp: +91 show contact info https://www.applelaptopservicecenter.net/index.html https://www.facebook.com/AppleLaptopServiceCentremumbai/
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India (All cities)
Duties and responsibilities Provide General IT end-user support including: • Resetting passwords. • Interact via telephone, e-mail and WhatsApp one with customers to perform diagnostics and resolve technical problems. • Provide first level contact and convey resolutions to customer issues utilizing a knowledge base. • Properly escalate unresolved issues to the next level of support with strong supporting documentation. • Keep peers and management informed of trends, significant problems, and unexpected delays. • Utilize excellent customer service skills and exceed customers’ expectations • Recommended procedure modifications or improvements. • Preserve and grow your knowledge of Service Desk procedures, products and services. • Strong attention to detail and strong communication skills (both written and oral) • Excellent work ethic • Problem-solving skills Sir, if any of your students want any kind of software, then we install remote online and sir our price is very reasonable Providing services Windows & Mac, Such as graphic software editing software, architect software and many more, And our team is 100% Secure and Genuine. Our website below link is below Whatsapp: +91 show contact info
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India (All cities)
Description Wanted laptop service engineers & admin executive Roles and Responsibilities Candidate should able to troubleshoot & repair/fix laptop issues. Also should be able to handle front Desk to receive customers laptops and manage the office if needed. Wanted Experienced Laptop Service Engineer for a leading Laptop service providing company based in Bangalore. Should be good in communication skills, flexible in office timings and should able to manage the work pressure.Job locations:Chennai,Bangore,Hyderabad,Pune.More info about company visit:www.laptopstoreindia.com  Reach us  HR -7299956838  Laptop Store  hr@laptopstoreindia.com
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India
989I788844 Unjab Computer Information Service Need Customer Care Executive gurgaon 9891019358 989I788844 Unjab Computer Information Service Need Customer Care Executive gurgaon 9891019358 989I788844 Unjab Computer Information Service Need Customer Care Executive gurgaon 9891019358
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India
Opening for Customer executive (Male / Female) for a leading telecom Company Company Name: Leading telecom company Located In: Ernakulam / Cochin Designation: Customer executive (Male / Female) Language: Malayalam / Hindi / English Education: Plus two / Any Degree Experience: Fresher / Experienced Job Timing: 9:30 am 6 pm Salary: Rs. to Rs./- Key Skills: Customer Service, BPO Further Queries dial between 9:00am-6:00pm During Week days.(Except National Holidays) Regards HR Team ,
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India
Receiving calls from the internal employees (North Indian Employees-Hindi Speaking), listen & document their technical problems, assigning these reported tasks to the concerned engineers and coordinating with them. Replying to the queries from clients & customers through mails & MS Excel document preparation
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