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Frame:-Molded Base:-Chrome Coated Metal Upper Material:-High Quality Leatherette Cushion Density:- 25 with Teak wood base Reclinable:- Yes max upto 105 Degree Warranty 1 Year Key Features Specifications Primary Material Air Leather Color Brown Seating Capacity SKU FFOFOCALMTBR11654M Box Count 1 Warranty 1 Year Against Manufacturing Defect Only From The Billing Date Dimensions Length cm 58 Breadth cm 50 Height cm 122 Product Package Weight Kg 15 Assembly Type DIY Assembly Require Furniture_Storage No Box Count 1 Brand Is Returnable No Warranty 1 Year Against Manufacturing Defect Only From The Billing Date Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition DESCRIPTION & DIMENSIONS Key Features Specifications Primary Material Air Leather Color Brown Seating Capacity SKU FFOFOCALMTBR11654M Box Count 1 Warranty 1 Year Against Manufacturing Defect Only From The Billing Date Dimensions Length cm 58 Breadth cm 50 Height cm 122 Product Package Weight Kg 15 Assembly Type DIY Assembly Require Furniture_Storage No Box Count 1 Brand Is Returnable No WARRANTY Warranty 1 Year Against Manufacturing Defect Only From The Billing Date CUSTOMER REDRESSAL Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in RETURN,EXCHANGE&CANCELLATION EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition

S-B250CB 32bit RISC CPU 2.4" Color LCD Display User Record Inbuilt Smart Card Reader Voice Guided Instruction TCP/IP/ & USB Communication Mode 360° Authentication Angle USB Data Backup Supported Lock Control Supported CE & FCC Certification CPU 32bit RISC CPU Display 2.4" Color LCD Fingerprint Scanner High Resolution Optical (≥ than 600dpi) False Fingerprint Detection Embedded Transaction Record Impressions User Record Authentication Mode Finger Print/ Card/ Password Smart Card Reader Inbuilt Instruction Voice Guided Communication Mode TCP/IP/ & USB FAR & FRR % max Speed Mode IEEE , Ethernet TCP/IP Authentication Angle 360° Data Backup Support USB Authentication OSD Person Name and ID display Synchronization Automatic Server to Device Synchronized Data Transmission Online or Offline Lock Control Supported Optional Features Web Server, Wifi, 3G, GPRS, CDMA, Mifare/HID Card Reader Temperature Humidity -10°C ~ 50°C lower then 90% RH Source of Power DC 9V Power Backup Battery (Optional) Certification CE & FCC

S-B100CB 32bit RISC CPU 3" B/W LCD Display High Resolution Optical Fingerprint Scanner Voice Guided Instruction TCP/IP/ & USB Communication Mode USB Data Backup Supported Lock Control Supported Online or Offline Data Transmission CE & FCC Certification CPU 32bit RISC CPU Display 3" B/W LCD Fingerprint Scanner High Resolution Optical (≥ than 600dpi) False Fingerprint Detection Embedded Transaction Record Impressions Users Authentication Mode Fingerprint, Password, Proximity Card Instruction Voice Guided Communication Mode TCP/IP/ & USB FAR & FRR % max Speed Mode IEEE , Ethernet TCP/IP Authentication Angle 360° Data Backup Support USB Authentication OSD Person Name and ID display Synchronization Automatic Server to Device Synchronized Data Transmission Online or Offline Lock Control Supported Proximity Card Reader Built-in Optional Features Web Server, WiFi, 3G, Antipass, Mifare(Smart Card)/HID Card Reader Temperature Humidity -10°C ~ 50°C lower then 90% RH Source of Power DC 9V Power Backup Battery (5 ~ 8 hrs) Certification CE & FCC

S-B90CB 32bit RISC CPU 3″Color LCD Display High Resolution Optical Finger Print Scanner 16 keys with Touch Keyboard Voice Guided Instruction TCP/IP/ & USB Communication Mode USB Data Backup Supported CPU 32bit RISC CPU Display 3″ Color LCD Finger Print Scanner High Resolution Optical (≥ than 600dpi) False Fingerprint Detection Embedded Transaction Record Impressions Users Touch Keyboard 16 keys Authentication Mode Fingerprint, Password, Proximity Card, Combo Instruction Voice Guided Communication Mode TCP/IP/ & USB FAR & FRR % max Speed Mode IEEE , Ethernet TCP/IP Interface Port Power interface (9V; GND), Wiegand input Door relay output (COM; NO; NC), Alarm relay output (COM; NO; NC) Wiegand output, Switch button input (PUSH; GND) Gate magnetism input, Bell output port Authentication Angle 360° Data Backup Support USB Authentication OSD Person Name and ID display Synchronization Automatic Server to Device Synchronized Data Transmission Online Lock Control Supported Proximity Card Reader Built-in Optional Features Web Server, WiFi, 3G, Antipass, Mifare(Smart Card)/HID Card Reader Access control function Door can be controlled individually, access controller can be controlled by Wiegand, 50 time zone, set the time authentication Temperature Humidity -10°C ~ 50°C lower then 90% RH Source of Power DC 9V Power Backup Battery (5 ~ 8 hrs) Certification CE & FCC

Specifications » Working Mode Offline / Online » Verification Fingerprint, ID Card, Password » Combination FP+Card, PIN+Card, FP+PIN+Card » Verification Time 1.0s » False Rejection Rate » False Acceptance Rate » Finger Capacity (pcs) » Attendance Record » Screen 2.4 inches (Color Display) » Display Language English » Communication RS485, USB Drive/Link, TCP/IP » Working Humidity % » Working Temperature 0°C-45°C » Power Supply 9V DC » Idle Current 400mA » Working Current 500mA » Sound Indicator Buzzer, Voice » Access Control (Optional) » Exit Finger Reader Connectivity (Optional) » Auto Push Technology (Optional) Color Screen Attendance Recorder  Realtime T52 Backup TCP/IP EM Card USB Disk Battery Personal Identity Number USB Link Features WI-FI GPRS 03

Lyra is a versatile robust and sophisticated recliner from Alcanes. Available in all colors it can simply blend with most of the decor settings. Featured with world class reclining mechanism it offers maximum space for stretching legs back and neck. Lyra recliner is made from sturdy frame and has a comfortable folding foot rest. The smart design makes it look more designer and spacious. It is fitted with soft durable foam and comfortable armrests to offer you uninterrupted comfort and luxury. It is a great utility addition to your home. Not only you but your family members and guests can too dig themselves in this wonderful recliner from Alcanes. Warranty 1Yrs warranty Key Features Specifications Primary Material leatherette Color Red Seating Capacity Room Type Living Room SKU FLIL1RFBRDMT11283M Box Count 1 Warranty 1 Year from the billing date against manufacturing defect only. Dimensions Length cm 96.5 Breadth cm 99.1 Height cm 99.1 Assembly Type Knock Down Assembly Required Furniture_Storage No Box Count 1 Brand Is Returnable No Height cm 99.1 Warranty 1 Year from the billing date against manufacturing defect only. Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition DESCRIPTION & DIMENSIONS Key Features Specifications Primary Material leatherette Color Red Seating Capacity Room Type Living Room SKU FLIL1RFBRDMT11283M Box Count 1 Warranty 1 Year from the billing date against manufacturing defect only. Dimensions Length cm 96.5 Breadth cm 99.1 Height cm 99.1 Assembly Type Knock Down Assembly Required Furniture_Storage No Box Count 1 Brand Is Returnable No Height cm 99.1 WARRANTY Warranty 1 Year from the billing date against manufacturing defect only. CUSTOMER REDRESSAL Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in RETURN,EXCHANGE&CANCELLATION EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition

Max is a versatile robust and sophisticated recliner from Alcanes. Available in all colors it can simply blend with most of the decor settings. Featured with world class reclining mechanism it offers maximum space for stretching legs back and neck. Max recliner is made from sturdy frame and has a comfortable folding foot rest. The smart design makes it look more designer and spacious. It is fitted with soft durable foam and comfortable armrests to offer you uninterrupted comfort and luxury. It is a great utility addition to your home. Not only you but your family members and guests can too dig themselves in this wonderful recliner from Alcanes. Warranty 1Yrs warranty Key Features Specifications Primary Material leatherette Color Brown Seating Capacity Room Type Living Room SKU FLIL1RFBBRMT11304M Box Count 1 Warranty 1 Year from the billing date against manufacturing defect only. Dimensions Length cm 99.1 Breadth cm 101.6 Height cm 96.5 Assembly Type Knock Down Assembly Required Furniture_Storage No Box Count 1 Brand Is Returnable No Height cm 96.5 Warranty 1 Year from the billing date against manufacturing defect only. Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition DESCRIPTION & DIMENSIONS Key Features Specifications Primary Material leatherette Color Brown Seating Capacity Room Type Living Room SKU FLIL1RFBBRMT11304M Box Count 1 Warranty 1 Year from the billing date against manufacturing defect only. Dimensions Length cm 99.1 Breadth cm 101.6 Height cm 96.5 Assembly Type Knock Down Assembly Required Furniture_Storage No Box Count 1 Brand Is Returnable No Height cm 96.5 WARRANTY Warranty 1 Year from the billing date against manufacturing defect only. CUSTOMER REDRESSAL Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in RETURN,EXCHANGE&CANCELLATION EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition

Rodrigo is a versatile robust and sophisticated recliner from Alcanes. Available in all colors it can simply blend with most of the decor settings. Featured with world class reclining mechanism it offers maximum space for stretching legs back and neck. Rodrigo recliner is made from sturdy frame and has a comfortable folding foot rest. The smart design makes it look more designer and spacious. It is fitted with soft durable foam and comfortable armrests to offer you uninterrupted comfort and luxury. It is a great utility addition to your home. Not only you but your family members and guests can too dig themselves in this wonderful recliner from Alcanes. Warranty 1Yrs warranty Key Features Specifications Primary Material leatherette Color Brown Seating Capacity Room Type Living Room SKU FLIL1RFBBRMT11302M Box Count 1 Warranty 1 Year from the billing date against manufacturing defect only. Dimensions Length cm 99.1 Breadth cm 96.5 Height cm 99.1 Assembly Type Knock Down Assembly Required Furniture_Storage No Box Count 1 Brand Is Returnable No Height cm 99.1 Warranty 1 Year from the billing date against manufacturing defect only. Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition DESCRIPTION & DIMENSIONS Key Features Specifications Primary Material leatherette Color Brown Seating Capacity Room Type Living Room SKU FLIL1RFBBRMT11302M Box Count 1 Warranty 1 Year from the billing date against manufacturing defect only. Dimensions Length cm 99.1 Breadth cm 96.5 Height cm 99.1 Assembly Type Knock Down Assembly Required Furniture_Storage No Box Count 1 Brand Is Returnable No Height cm 99.1 WARRANTY Warranty 1 Year from the billing date against manufacturing defect only. CUSTOMER REDRESSAL Somany Home Innovation Limited 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Phone Number: 1800-1207-577 / +91-8069145666 (11 AM - 7 PM) Email: evokcare@evok.in RETURN,EXCHANGE&CANCELLATION EVOK Online Exchange, Return & Cancellation Policy At EVOK, we offer high quality products at affordable prices. In rare cases, a customer may want to exchange or cancel the order; the request for the same shall be guided by EVOK EXCHANGE, RETURN & CANCELLATION POLICY as detailed below. Exchange Request: Exchange request can be accepted within 14 days of delivery, provided the goods are unused, uninstalled, undamaged and saleable condition with original packing, price tags and labels. The request will be at sole discretion of EVOK and subject to availability of new item selected. The new item selected has to be of same or higher value than the original purchase. An inspection may be conducted by EVOK to ascertain the condition of item prior to approval of exchange request. Freight charges for both sides shall be borne by the customer. Return Request: Return request can be accepted only in case where there is a material defect / damage found in the product. For any external damages to the packed product, please document the same on the delivery acknowledgment at the time of delivery. For upholstery / fragile items (Sofa, Glass, and Mirrors etc.) please take Open Delivery and verify the same is damage free before accepting the delivery and return immediately if found damaged. For other furniture that requires installation, the packing must be opened only by authorized service personal at the time of installation. If any damage / defect found the same needs to be documented on the Installation Job Card for processing return and fresh replacement within 15 days Credit Note / Refund can be provided by EVOK if replacement is not in stock. The same will be processed within 7 working days after pick up of original item. Payment made through Credit / Debit cards will be reversed to the same card, Net banking payment will be reversed to the same bank account and Vouchers used for payment will result in issue of fresh vouchers. Cancellation Request: 1. In case of cancellation within 24 hours of placing the order, a full refund will be initiated. 2. Post the 24 hour window, you will be charged 10% of the order value as a restocking fee. 3. In case cancellation within 24hrs for the change in mind customer have to bear the EMI discount cost (in case of zero cost EMI). 4. In case of cancellation after delivery, you will be charged a 20% cancellation charge. Cancellation request post-delivery will only be accepted in case the following conditions are met: a) Cancellation request is raised due to the customer's change of mind b) Cancellation request is raised due to space issues at the customer's site c) The request must be raised within 24 hours of receiving the product d) The product must be returned in good condition