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Team manager service operations


Top sales list team manager service operations

India (All cities)
Required for Service Operations Manager for Nagpur based Automobile Industry; Education:Diploma/Engineering Graduate; Criteria:Male Only,10-15 years of Experience in managing Commercial Vehicles Service operations leading a team of Works Supervisors / Senior Diagnostic & Repair Technicians, technically sound, ability to plan & review daily progress in service work, focus on quality repairs and on-time deliveries, service administration capabilities; Salary:Negotiable; Location: Nagpur; Interested Candidates contact with Excel Management Consultants excelmanagementngp@gmail.com, Contact No.9175058576/7385128304 (Sonam Mam)
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India (All cities)
Qualifications & Experience: Proven Business Administration and Team Management skills, with minimum 3 years experience, preferably in the Education / Media / Entertainment sectors Exposure to Marketing & PR, desirable Good communication and presentation skills Preferably an MBA Graduate / similar qualification Responsibilities include: Management of daily operations of Educational Institute, Production & Events divisions Develop Business Plans and KPIs for each Business unit Ensuring Business KPIs and profitability are achieved Streamlining and Implementation of Best Practice Admin and Business processes and policies Coordination of Marketing and PR activities Liaison and timely communication/followups between Business and stakeholders Proposal writing, Documentation and key role in Business pitches Email your CVs to: contrasign@gmail.com Only shortlisted candidates would be contacted.
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India (All cities)
As a Bid Manger within NTT Security 's Bid Management Operations Team, you will be will be required to fulfill the duties of being a bid management resource supporting a region and/or NTT Operating building the appropriate commercial relationships within the NTT Security Channel to accelerate the velocity of the commercial elements of the transaction in supporting NTT Security 's channel strategy. Responsibilities: To manage RFP, ITT and other formal documentation requests submitted either directly through account managers, via partners or from bidding sources (i.e. websites) To create reusable bid content and manage material produced by others
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India
Title: Manager Inbound Sales Reports to: Sr. Manager - Operations Based at: Gurgaon Job Summary Manager will be responsible for the team s performance/metrics, manpower planning, defining reporting structure, managing and conducting day to day operational level activities. It also includes employee coaching and development, internal/external customer satisfaction focus, handling escalations and ensuring organizational effectiveness by providing leadership for the sales program. Job profile Managing AM s and their respective teams and responsible for the overall personnel, performance, and discipline of the assigned teams. Provide direction, support & supervision to the assigned team & ensure resolution to their daily problems Provide Coaching and counseling to his/her team members through data scrubbing and analysis. Identify Team s Training needs & organize refresher training sessions, periodic one o ones & career progression discussions for continuous improvement and employee development. Conduct confirmations and yearly appraisals for his/her respective alignment. Share daily/weekly/monthly reports with the team. Review & analyze team data as he/she would be held responsible/accountable for assigned teams and their productivity Deliver desired SLA s and meet/over achieve performance expectations as per defined scorecards Share regular process updates with the team members and drive the assigned team to deliver as expected and follow directions Manage the shift/queue as Duty Manager and monitor queue to provide desired productivity and effective call handling Maintain process quality and compliance guidelines, participate in regular call calibration sessions with quality and training teams and ensure the assigned team delivers the desired quality results & provides excellent customer experience to the client/customer. Participate in hiring and provide capacity planning/hiring feedback and forecasting Implement and act in accordance with the organization s information security policy Protect assets from unauthorized access, disclosure, modification destruction or interference Monitor and report any change in the behavioural pattern of the direct Report that may lead to a security risk Make the direct report aware of the information security policy and updates Report breach of security events or other security risks to the organization The employee is also expected to play the role of a change agent to help institutionalize Quality & Control across the Organization, constantly seeking, sharing & implementing best practices Keep a vigilant eye that right talent is hired as per process requirements. Ensure that the process training has been conducted successfully. Skills Required Should possess excellent communication & inter personal skills and should demonstrate ability to interact with people freely and fluently Should possess Good Leadership & Management skills Change Management & Analytical/Problem solving skills Quick decision maker and a fast learner Should be Multi tasking and a Go getter Organized and Team player Result Oriented & able to deliver within timelines Should have interest in Technology and possess basic Tech knowledge of computers, peripherals, Software etc Working Knowledge of latest tools like Microsoft Office etc. Certification like CCNA, MCSE, Bsc IT would be an added Advantage for Tech sales profile Minimum of 3-4 years in Deputy Manager/AM profile in tech sales process Call OR MAIL
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India
About Aasaanjobs.com: Aasaanjobs.com is a recruitment company for entry level and mid-level jobs in the country. We are in the process of creating a digital identity for millions who play such a crucial role in the ever expanding service industry of the country. The company envisions creating a consumer brand where hiring should be as convenient as ordering products online. The company is focused on disrupting the extremely frictional recruitment industry by making the process quick, convenient and smooth for all the collaborators. The playfield is a multi billion dollar domestic market and an even bigger international market which is looking for meaningful consolidation. Such a consolidation would ensure that people are not haggling with sub-standard products but are being offered a delightful one. Started in , the team is composed of young, energetic and highly motivated IIT Bombay alumni, coming from different professional backgrounds. Position Description: Providing direction, instructions, and guidance to a group of telecallers for the purpose of achieving a certain goal, in this case it is defined as closure. Duties: Provide team leadership and coaching: Provide the team with a vision of the project objectives Motivate and inspire team members Coach and help develop team members; help resolve dysfunctional behavior Recognize and celebrate team and team member accomplishments and exceptional performance Training the team regularly Study the current processes; and advise to improve the same Coach team members for seamless introduction of changes in the system Focus the team on the tasks at hand: Distributing the work to the team properly Analyzing their daily performance Achieve overall target of the company on a daily basis Reporting: Send daily reports to the manager Escalate issues which can’t be resolved by the team. Expectations Shows success and motivation as an individual contributor and is a good team player who can learn best practices of working together. Should consistently demonstrate ability and commitment to deliver major initiatives from beginning to full deployment in a timely manner to aid firm growth and self development. Should be fluent in English, Marathi and Hindi (verbal and written). Should be proficient in MS Office Suite and other common computer applications. Should learn and contribute to our vision, our mission, our team and our operations. Educational & Professional Qualification: Graduation in any field Industry Experience: Minimum 2 years of experience in a similar role. Should have prior experience of managing a team.
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India
Job Description- 1. Responsible to handle team of 10-20 associates. 2. Should be able to maintain and achieve SLA's. 3. Preparation of weekly roster and manager overall operations. 4. Handling escalations related to Motor Insurance, health insurance products, hospitalization, claims processing & policy issuance. 5. Providing resolution to customers' complaints & grievances. 6. Maintaining the AHT for the process. Candidate should have the following- 1. Excellent knowledge of Motor Insurance, Health insurance business & related products 2. Should have good communication skills 3. Should be a graduate / under graduate 4. Min 3 Year to 5 Year Exp Interview Date- Mon to sat Interview Time- 10am to 4pm Interview Venue- Galaxy Risk Insurance Broker Pvt Ltd B-8, Mayapuri Ph-1 Above DD Motor Workshop Behind- Metal Forging Ind. Near By Golden Gate Banquet Hall Pin code- 110064 Phone Number- 9599781401 Email Id- exec_hr@getmycover.com http://www.getmycover.com/
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India
We are looking for SEO analyst that understands SEO, social media and website design. Working closely with a team manager, SEO analysts will implement SEO and social media strategies for the travel portal. The ideal candidate is highly self-directed, with strong understanding of SEO, and the motivation to continually deliver the best possible service. JOB DESCRIPTION • On-page and Off-page SEO multiple websites • Provide insights to marketing team for current social media strategy • Use different analytical tools related to SEO work • Experience with website analysis using a variety of analytics tools including Google Analytics • Maintain and utilize Google/ Bing Webmaster tools guidelines • Experience working with popular keyword tools (Google, Word Tracker, Keyword Discovery, etc) • Weekly reporting to the marketing team • Work with the marketing team to integrate action plan for each website • Proficiency in MS Excel, PowerPoint, and Word • Desired: Knowledge of HTML/ CSS and website administrations Contact: 8154003013
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Mumbai (Maharashtra)
Operations Manager Job (QSR) at Lower Parel U can contact Neha 022-24900.270 or U can come down for interview at Leds Concept(Flax Foods), 426 Kewal Industrial Estate, S. B. Marg Lower Parel Mumbai 400013 or you can mail your CV or Resume hr @ flaxfoods.in We have job opening for Operations Manager at Lower Parel JOB description for Operations Manager Leadership Skills: Handling Staff, Motivation, Positive Attitude,, Monitoring Team Management: Shift Management, Roster management & Manage Budget Training: Make a training schedule, Reviewing training Operations Skills, Excellent communication Skills Flax food is an expression of healthy and TASTY food. At flax, we're A fast and efficient on-demand health food restaurant. We offer great tasting, gourmet style salads for those who need the perfect balance between taste, health and timeliness
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India
Position: Operations Manager for a Logistics Mnc (Delhi) Location: Delhi, Gurgaon Experience: 2 to 3+ years Type: Full Time Salary: 4 Lpa to 6 Lpa About Company: The Company is a VC funded startup founded by IITB and IITK graduates (ex-Flipkart, ex- McKinsey and ex-Ola employees). We are changing the face of home services in Indian society by addressing various issues such as discovery, reliability, punctuality, non-standard pricing and poor service quality. We are leveraging technology to achieve better operation efficiency and utilization to aggregate the unorganized supplier base. We are taking our services to other cities like Gurgaon, Delhi and Bangalore. Key Roles and Responsibilities: Be at helm of the city operations team, involved in most of the aspects of the company. Working like budgeting for various tasks and report directly to the City Manager. Person will have to work in coordination with all other departments like marketing, procurement, business development etc. Optimize the daily operations in terms of resources and Turnaround time Lead the business fulfillment team to deliver the 48 hours TAT. Oversee the quality control processes at the back-end facility. Manage the hubs and offices of the company through hub admins. Oversee the procurement process for the laundry (like packaging material) Develop sector intelligence for laundry and apply it in the operations of the company. Manage laundry vendors and continuously find quality oriented, experienced and cheaper ones. Gradually expand the city logistics setup to cater to a growing customer base. Continuously hire people for the expanding operations. Requirements: Should have graduation from tier 1 or tier 2 college Minimum 2 years of experience in Operations Must be of get the thing done attitude Should prefer startup environment Willing to work extra hours and learn continuously FOR MORE DETAILS CONTACT: KARTHIK RAO: EMAGINE CAREERS PLACEMENTS & RECRUITERS 5, PANDAV INDUSTRIES, M.P. JAIN COMPOUND, NEAR PANCHVATI BUILDING, RAHEJA TOWNSHIP, MALAD EAST, MUMBAI - 97 Email:
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India
BHUMI Company Name, Profile, Work Culture: Bhumi is one of India’s largest independent youth volunteer non-profit organisations. Bhumi as a platform will enable over 15,000 volunteers in more than 15 cities across India for causes like education, environment, animals, community welfare etc. in 2016. Bhumi is the recipient of the ‘Leader in Volunteer Engagement Award’ conferred by iVolunteer Geographical Presence: Tamil Nadu, Karnataka, Telengana, Maharashtra, West Bengal, Rajasthan, Madhya Pradesh, Goa and Delhi NCR. Bhumi volunteers primarily work amongst over 18,000 underprivileged children with the aim of providing children with quality supplementary education to enable them become responsible and productive citizens of the future. Bhumi has two core areas of work - Education and Civic Projects Ignite: Transformational Education Ignite is Bhumi's supplementary education programme for under-privileged children. The programme is delivered during the weekends by trained volunteers of Bhumi. The programme consists of English, Mathematics, Science, computers, mentoring, arts, sports and life skills support. Catalyse: Transforming Citizenry Catalyse consists of Bhumi’s civic initiatives that engage volunteers in causes like animal welfare, community welfare, disability, environment, health etc. The programmes consisting of one-off and regular volunteering activities engage over 10,000 volunteers each year in over 20 cities across India. Industry: Volunteering, Non-Profit, Education, Civic Initiatives Functional Area: Operations Point of Contact for CV’s / Email ID - 08041212005. Number of Vacancies: 1 Keywords: Operations Manager, Operations, Operations Head, Operations Officer, Operations Executive. Job Title / Designation: Operations Manager - Ignite Job Description: •Drive the operational plan which incorporates goals and objectives that work towards the strategic direction of the program •Ensure that the operations of the organization meet the expectations of its stakeholders •Oversee the efficient and effective day-to-day operation of the program •Help Strategise programme expansion within existing city chapters and across new cities •Build partnerships in NGOs, Learning centres, Schools, establishing relationships with the management and community leaders at each expansion site •Assist & Monitor the execution of the programme nationally •Coordinate and execute centre level liaison with the operations team nationally - Annual centre engagement formalities, quarterly progress reports, feedback collection and timely resolution •Ensure the availability & track teaching resources at each learning centre nationally •Coordinate and engage vendors, procurement of materials nationally (on need basis) Key Functions & Roles of the Candidate: •Excellent interpersonal and communication skills – English, Hindi & Tamil •Basic computer skills – Word, Excel, Powerpoint - essential •Proactive, Self-Monitored, Resourceful, Accountable •Ability to work effectively in collaboration with diverse groups of people •Problem solving and Decision making skills are essential •Willingness to travel extensively –locally& nationally Specific Skill Set: •Expected Age: Below 35 •Scope: Willing to work flexible hours •Prior experience with non-profit organisation / field work is desirable Minimum/Maximum/ Work Experience Required: More than 3 years of relevant work experience Annual CTC: 3.36 Lakh - 4.20 Lakh. Location(s) of Job: Chennai. Minimum Education Requirements: Any graduate; Having an MBA would be an advantage No of rounds of Interviews: 3 Work Timings: 10 AM to 7 PM Travel & Allowance: Actuals Languages: English, Hindi or Tamil Relocation & Reimbursement: Can be discussed once selected Any other skill set: We are looking for someone who is committed to Bhumi for at least three years. If you qualify and are interested to take up the role, send in your resume along with a brief note on your aptitude for this role
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India
Designation: Service Manager For Blister Packaging Mfg.Co.(One of the Asia s biggest Manufacturer) (Navi Mumbai) Department: Technical. Reporting to: Director Qualification: Mechanical / Electrical Engineer Min Experience (yrs): 6 YEARS TO MAX 10 YEARS Job Location: Navi Mumbai (Rabale) SALARY: Upto 7 LPA. Industry (worked in): Manufacturing and Engineering / Pharma (preferred) Company profile: The Company is a fast emerging business group offering Engineering solutions for pharmaceutical industries around the world. We are Asia's largest Format parts manufacturers. With experience spanning over a decade, we have emerged as trusted partners for several big pharmaceutical companies around in the world in manufacturing and supplying of Format parts for Blister and cartoning Machines. Our offerings also include Blister Packing Machines, Format Transfer systems - EasyCare and Format parts manager PLEXUS. India, we are a team of more than 170 young & highly qualified professionals. We export our products to over 30 countries worldwide and are fast expanding our reach to other countries too. Our list of esteemed clientele includes more than 450 pharmaceutical companies and is growing steadily and rapidly. At The Company, we aspire to explore and push the realms of engineering possibilities though innovation and technology. Our state-of-the-art manufacturing facilities are fully equipped with latest CAD CAM software and CNC machines to meet the demands of pharmaceutical clients. Right from designing to procurement of right quality materials to inspection, assembly and final testing is done in-house. With a dedicated team for after sales support, including qualified and experienced support engineers, The Company helps meet diverse needs and challenges of our clients round the clock. We recognize the importance of timely solution for our clients which are cost effective and productive, and focus on ensuring optimal solution for all format parts/change parts needs in Blister packing and Cartoning machines. As a fast growing Engineering Company, we aspire to transform aggressively and create a niche for ourselves in the global market in manufacturing of format parts and blister packing machines. JOB DESCRIPTION: Sr. No Role & Responsibilities: 1 To ensure clearing of trial awaited GRN in time and receive payment 2 To resolve customer complaint within 48hrs 3 To analyse customer complaints and ensure CAPA to achieve zero customer complaints 4 To ensure the dispatches of FOC's in committed time. 5 To implement and maintain Service Policies so as to satisfy the customer 6 To plan service engineers/ technicians customer visits as per priority 7 To visit customers on critical calls and resolve the complaints 8 To ensure and obtain repeated customer order by efficient service. 9 To achieve the spare parts sales targets during service. 10 To validate the performance of change parts in-house to cater customers requirement 11 To maintain service documents as per formats. 12 To train in product applications to design QA, QC, Trial and Assembly Departments. 13 MIS Reporting-Daily Production, Shift Production, Machine utilization, Operator efficiency etc 14 Retention of Team Members 15 Motivating Team Members 16 Training & Development of Team members as & when required 17 Succession Planning To ensure development of Team Members who can grow into the next level FOR MORE DETAILS CONTACT: KARTHIK RAO: EMAGINE CAREERS PLACEMENTS & RECRUITERS 5, PANDAV INDUSTRIES, M.P. JAIN COMPOUND, NEAR PANCHVATI BUILDING, RAHEJA TOWNSHIP, MALAD EAST, MUMBAI 97 Email:
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India
Designation: Service Manager For Blister Packaging Mfg.Co.(One of the Asia s biggest Manufacturer) (Navi Mumbai) Department: Technical. Reporting to: Director Qualification: Mechanical / Electrical Engineer Min Experience (yrs): Upto 7 YEARS Job Location: Navi Mumbai (Rabale) SALARY: Upto 3.5 LPA. Industry (worked in): Manufacturing and Engineering / Pharma (preferred) Company profile: The Company is a fast emerging business group offering Engineering solutions for pharmaceutical industries around the world. We are Asia's largest Format parts manufacturers. With experience spanning over a decade, we have emerged as trusted partners for several big pharmaceutical companies around in the world in manufacturing and supplying of Format parts for Blister and cartoning Machines. Our offerings also include Blister Packing Machines, Format Transfer systems - EasyCare and Format parts manager PLEXUS. India, we are a team of more than 170 young & highly qualified professionals. We export our products to over 30 countries worldwide and are fast expanding our reach to other countries too. Our list of esteemed clientele includes more than 450 pharmaceutical companies and is growing steadily and rapidly. At The Company, we aspire to explore and push the realms of engineering possibilities though innovation and technology. Our state-of-the-art manufacturing facilities are fully equipped with latest CAD CAM software and CNC machines to meet the demands of pharmaceutical clients. Right from designing to procurement of right quality materials to inspection, assembly and final testing is done in-house. With a dedicated team for after sales support, including qualified and experienced support engineers, The Company helps meet diverse needs and challenges of our clients round the clock. We recognize the importance of timely solution for our clients which are cost effective and productive, and focus on ensuring optimal solution for all format parts/change parts needs in Blister packing and Cartoning machines. As a fast growing Engineering Company, we aspire to transform aggressively and create a niche for ourselves in the global market in manufacturing of format parts and blister packing machines. JOB DESCRIPTION: Sr. No Role & Responsibilities: 1 To ensure clearing of trial awaited GRN in time and receive payment 2 To resolve customer complaint within 48hrs 3 To analyse customer complaints and ensure CAPA to achieve zero customer complaints 4 To ensure the dispatches of FOC's in committed time. 5 To implement and maintain Service Policies so as to satisfy the customer 6 To plan service engineers/ technicians customer visits as per priority 7 To visit customers on critical calls and resolve the complaints 8 To ensure and obtain repeated customer order by efficient service. 9 To achieve the spare parts sales targets during service. 10 To validate the performance of change parts in-house to cater customers requirement 11 To maintain service documents as per formats. 12 To train in product applications to design QA, QC, Trial and Assembly Departments. 13 MIS Reporting-Daily Production, Shift Production, Machine utilization, Operator efficiency etc 14 Retention of Team Members 15 Motivating Team Members 16 Training & Development of Team members as & when required 17 Succession Planning To ensure development of Team Members who can grow into the next level FOR MORE DETAILS CONTACT: KARTHIK RAO: EMAGINE CAREERS PLACEMENTS & RECRUITERS 5, PANDAV INDUSTRIES, M.P. JAIN COMPOUND, NEAR PANCHVATI BUILDING, RAHEJA TOWNSHIP, MALAD EAST, MUMBAI 97 Email:
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India
Designation: Manager Experience: 0-3 years Salary: 1 lac – 4 lacs/annum Location: Gurgaon Job Description: Core Functions/Responsibilities Maximize revenue generation with regular follow-ups till lead closures. Identifying and networking with prospective client Generating business from existing accounts and achieving profitability and increased sales growth. Managing Client relations & briefing projects and arranging site visits. Coordinate with Operations Team to get closures. What company Offers: Employee friendly policies and procedures. Great slabs and multiple projects to sell. Great incentive slab. Intensive training program for team to keep them motivated to achieve desired results. Fixed Salary+ Conveyance+ mobile+ Perks+ Incentive
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India (All cities)
• Manages all aspects of day-to-day vendor relationships including but not limited to: placing orders, confirming invoices, securing inventory, negotiating credits on damaged product, and following up on vendor performance • Works closely with the Customer Success department to provide the best customer experience on each order by providing clear progress updates regarding inventory and delivery details. • Performs order adjustments to meet client needs including inventory swaps, last-minute additions/removals, and order rescheduling • Responsible for updating systems to ensure order and inventory accuracy • Thoroughly understands back of house process to resolve inventory discrepancies and provide updates to Warehouse Manager • Communicates directly with high priority clients to resolve any customer service issues. • Frequently participates in and can sometimes lead cross-functional projects to improve multiple aspects of CasaOne’s services. • Understands the ins and outs of all operational processes and can explain speak to any fluctuations in data • Takes ownership of order processing for the market and provides frequent updates to Operations Manager.
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India
Our Client Requires Position: Manager Production Machining Location: Rajkot (Gujarat) Annual Salary: Up to , based on current CTC and relevant experience Education: Mechanical Engineer Experience: Minimum 7 to 8 Yr Experience Job Description, Scope and Responsibilities: 1.Directs daily department activities in order to meet production goals. 2.Confers with management, production and marketing staff to determine manufacturing feasibility, cost effectiveness and customer demand for new and existing products. 3.Forecasts operating costs of department and directs preparation of budget requests. 4.Reviews and establishes material, equipment and manpower resource requirements. 5.Coordinates production activities with other functional groups such as planning and distribution. 6.Selects and develops personnel to ensure the efficient operation of the production function. 7.Responsible for the maintenance of manufacturing equipment, ensuring both preventive maintenance programs and repairs. 8.Administer safety programs in order to provide a safe and clean workplace for employees. 9.Generates productivity reports and other operations metrics. 10.He should have past experience in handling CNC, VMC, HMC Machines 11.He is required to plan, organize and run optimum day to day production having exposure to strong problem solving skills. 12.He must have experience in implementation of manufacturing functionality of ERP system and improving ISO/TS with in manufacturing. 13.He must be quality management and delivering customer requirements. 14.Hands on experience in setting & running CNC Milling or Turning machines. Knowledge on cutting properties on different material. 15.Must have worked in a big size CNC workshop. 16.Must have machining background. Must have experience in Programming 17.Knowledge of implementing QSB 18.Must able to train the production team Client Company Profile: Manufacturing Company Job Reference Code: P5R9C9 Apply: CV with email Subject = P5R9C9 Regards Global Recruitment Solutions
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