Technical service desk

Service Desk Analyst (Voice Process) L @ Bangalore / Gurgaon 99IIIO2942 We Are Hiring For Day Shift.Salary. -. Lack P.A.(Depend Upon Your Communication Skills And Typing Speed)Meal (Depend Upon Company) Cab (Depend Upon Shift) Age- To... 9891322255

Web24 Web24 is a privately held company operating from Melbourne, Australia. The board of directors, share a strong vision for the company and our core values include customer service, integrity, reliability and accessibility. Our IT support professionals serve from a culture of responsibility and achievement - this means that Web24 will seek to empower the team of IT support technicians with not only the ability but also the authority to meet and exceed personal and business goals. Website: http://www.web24.com.au/ Point of Contact for CV s / Email ID: Bhavana - - . Number of Vacancies: 2 Keywords: Service Desk Technician, Technical Support, Apache, DNS, IIS, Exim, Qmail, Windows Administration, Linux Administration, Linux, Xen, Hyper-V, VMWare, cPanel, Plesk. Job Title / Designation: Service Desk Technician. A Service Desk Technician (SDT) is the key front-line representative at Web24. The technician will be expected to deliver a superior customer experience and offer both technical support for all deployed services, as well as assisting customers who purchase Web24 services. Job Description: Assist customers and prospects that purchase Web24 services via the company website or directly (e.g., over the phone, via a ticket, or via a chat session). Provide support for customer requests (Phone and Tickets) Ensure the phone and ticket SLAs are met. Manage support incidents as assigned to completion, escalating to other teams where required Identify opportunities for improving the customer experience, business efficiency, or cost effectiveness of Web24 services. Be remarkable. (Build trust, value others, communicate effectively, drive execution, foster innovation, focus on the customer, collaborate with others, solve problems creatively and demonstrate utmost integrity, be curious, strive for personal improvement/development and be reliable). Conduct yourself in a professional manner among co-workers and in all correspondence with customers. Undertake other duties as assigned from time to time by company management. Key Functions & Roles of the Candidate: Must have a minimum of six months experience working in a technical phone support role. Knowledge/experience with the following technologies used in the hosting sector: o Web/Mail servers (Apache+IIS, Exim, Qmail) o Control panels (cPanel & Plesk). o Windows and Linux Administration. o Hypervisors Xen, Hyper-V and VMWare. Excellent written and verbal English language skills. Minimum/Maximum/ Work Experience Required: 6 months Annual CTC: upto 4.8 Lakh Location(s) of Job: Bangalore. Minimum Education Requirements: Bachelor s degree in IT. Rounds of Interviews: Two rounds. Work Timings: Rotating Shift Travel & Allowance: None Languages: English Relocation & Reimbursement: None Any other skill set: Attention to details

Payrolls: Third Party PayRolls Designation: Service Desk Engineer & Data Centre Operations Qualification: B.E,B.tech,BCA,Bcom, BSC, BA(literature) Eligibility: 2014/2015/2016 batch only, No Bar in Percentage / NO Backlog Location: Noida, Chennai, Bangalore (Depending on interview performance). Salary: 1.8 LPA Job Description & Roles and Responsibility Need service desk engineer and data centre operations where resources will be supporting customers and clients on (windows, SharePoint, active directory, mainframe). Job roles involve support of products on windows server, Unix, Mainframe, Share point, Active Directory. Skills Required Candidates should have excellent communication skills

Walk in Drive for Freshers for the opening of Service Desk Analyst - Trainee position on 26th May 2018 from 11 AM to 2 PM About IDP Education India, IDP Education is a global leader in the international education industry which operates a number of related business lines including; international student placement; English language testing; and English language Training. We are a rapidly growing global organization with ambitious future expansion plans. IDP Education is a publically listed company in Australia. Venue Details: IDP Education India Pvt Ltd Department – IS Service Desk 3rd Floor Akshaya Vibgyor, 139/4 Kodambakkam High Road, Nungambakkam, Chennai - 600 034 Near Valluvar Kottam – 3M Showroom. Contact Person: Archana / 044 45938857 Essential requirements: An IT undergraduate degree from a recognised college or university As it is a 24/7 rotational shift, female candidates are not preferred. No backlogs Contract for 6 months - I might get extended based on the performance  Knowledge on Windows 7 & above Operating Systems Knowledge on understanding of Microsoft Office 2007-2013 Knowledge on Supporting Office 365  Strong understanding of Internet Explorer  Microsoft Outlook 2007-2013 and Web Access  Basic understanding of Microsoft Active Directory 2003-2012  Solid PC networking concepts understanding  Installation and configuration of PC peripherals  The ability to troubleshoot and resolve desktop issues  Analytical & Problem-solving Skills  Strong and fluent communication skills in English (verbal and written)  The ability to both take direction and work independently in a fast-paced environment  Strong time management and the ability to manage shifting priorities Desirable Skills: Advantageous Skills  MCSE / MCSA / CCNA / CCNP Certifications  Understanding of Network Topology Note: Candidates whoever coming for an drive, kindly send a confirmation email by applying to this job

Receiving calls from the internal employees (North Indian Employees-Hindi Speaking), listen & document their technical problems, assigning these reported tasks to the concerned engineers and coordinating with them. Replying to the queries from clients & customers through mails & MS Excel document preparation

Location: Hyderabad - Andhra Pradesh Industry: Industrial Products / Heavy Machinery Job Role: Service Engineer Annual Salary: INR200000-300000 Experience Required: 1-4 Years send CV: deepika@universejobs.com Job Description: https://bit.ly/2pRByrz

Location: Hyderabad - Andhra Pradesh Industry: Industrial Products / Heavy Machinery Job Role: Service Engineer Annual Salary: INR200000-300000 Experience Required: 1-4 Years Job Description: https://www.universejobs.com/jobs/detail/technical-service-engineer-329480

Duties and responsibilities Provide General IT end-user support including: • Resetting passwords. • Interact via telephone, e-mail and WhatsApp one with customers to perform diagnostics and resolve technical problems. • Provide first level contact and convey resolutions to customer issues utilizing a knowledge base. • Properly escalate unresolved issues to the next level of support with strong supporting documentation. • Keep peers and management informed of trends, significant problems, and unexpected delays. • Utilize excellent customer service skills and exceed customers’ expectations • Recommended procedure modifications or improvements. • Preserve and grow your knowledge of Service Desk procedures, products and services. • Strong attention to detail and strong communication skills (both written and oral) • Excellent work ethic • Problem-solving skills Sir, if any of your students want any kind of software, then we install remote online and sir our price is very reasonable Providing services Windows & Mac, Such as graphic software editing software, architect software and many more, And our team is 100% Secure and Genuine. Our website below link is below Whatsapp: +91 show contact info

Job description Our Managed Services Client, located on the subway line in Toronto, is looking for a fairly Senior & VERY technically sound 1st/2nd Level Support. You will have experience delivering a great customer experience, handling end user support requests with impeccable professionalism and ensuring that tickets are resolved in a meticulous and complete manner. The scope of this role includes remote (and rotational onsite) end user support for Windows-based desktops, mobile devices, enterprise server / cloud environments and provides Incident Management and Problem Resolution in a continuous improvement mindset. This role will be a combination of Tier 1 / Tier 2+ role. Applicant will be expected to act as a customer liaison and then to also be able to triage and resolve a wide range of issues (some of which may require on the job learning). Experience in IT Operations is essential. The Service Desk Engineer proactively triages, classifies and reviews Incidents / Problems to ensure proper SLA compliance for all customers. This role ensures client connectivity and service assurance for communication devices, remote access servers and all business-critical server-based / cloud systems and may be the technical resource for third party vendors when required. Responsible for proactively detecting critical system outages and escalating to Tier 3 engineering resources or vendors for timely problem resolution and Root Cause Analysis. Update documentation including user guides and triage Wikis as required. This role is also required to deliver “on call” or extended hours support on a rotation or shift basis.: • Excellent troubleshooting abilities with complex problems relating to IT infrastructure • The experience to be able to prioritize, categorize calls and receive and respond to service tickets for assistance via telephone, email or chat in accordance with each client's Service Level Agreement • Experience in managing changes and deletions for users to systems, networks, applications and voice services in accordance with customer policies • Must have the aptitude and means to learn a broad and comprehensive set of systems pertaining to client’s architecture and infrastructure Interested Candidate send your complete documents (C.V, Qualification Details, Work-experience Details, Passport front page & last page scan copy image, one Passport size photograph) to our company email ID. For further Queries Contact Mr. ADIATYA JASWAL (P.M) (+91 / ).

Duties and responsibilities Provide General IT end-user support including: • Resetting passwords. • Interact via telephone, e-mail and WhatsApp one with customers to perform diagnostics and resolve technical problems. • Provide first level contact and convey resolutions to customer issues utilizing a knowledge base. • Properly escalate unresolved issues to the next level of support with strong supporting documentation. • Keep peers and management informed of trends, significant problems, and unexpected delays. • Utilize excellent customer service skills and exceed customers’ expectations • Recommended procedure modifications or improvements. • Preserve and grow your knowledge of Service Desk procedures, products and services. • Strong attention to detail and strong communication skills (both written and oral) • Excellent work ethic • Problem-solving skills Sir, if any of your students want any kind of software, then we install remote online and sir our price is very reasonable Providing services Windows & Mac, Such as graphic software editing software, architect software and many more, And our team is 100% Secure and Genuine. Our website below link is below Whatsapp: +91 show contact info https://www.applelaptopservicecenter.net/index.html https://www.facebook.com/AppleLaptopServiceCentremumbai/

Designation: Technical Help Desk Coordinators Location: Manapuram Trissur (Kerala State) Experience: Minimum 1.5 Years Exp Should have knowledge in basic Hardware Networking Should have good communication skills Any graduate with 50% above from 10th standard onwards. Number of openings: 5 Salary: /- Interview process: 1. Face to Face Interview 2. Technical Interview Interview Date: July 02nd, Interview Time: 10 AM PM Interview Venue: Unique Trendz: New No: 32 Old No: 25, Dr. Subburayan Nagar, 8th Street, Kodambakkam, Chennai-24, Land mark: Samiyarmadam Bus Stop/Indian Oil Petrol Bunk Contact Person: Ms. Shanthi.S Sr.HR (044 / .Refer your friends who are looking for a career in Hardware Networking. Best Regards, HR - Unique Trendz

Eligibility Criteria for Executives (L1): Executive (L1) - Male/Female candidates with minimum 4 months of experience in Help Desk / Service Desk operations Hindi speaking candidates are given more preference Hindi speaking freshers can also appear BE/BTech/MCA candidates are not preferred Certification or knowledge in ITIL (Optional)

5. Requirement Details: Fwd: Weekday Drive for Service Desk on Friday, 3rd July from 10AM- 12PM at Bangalore Walk-in Dates: 3 July Work Location: Bangalore Interview Location: NTT Data, No , South End Road., Basavanagudi, Bangalore., Landmark: Near Surana College., Contact Person: Amruta Murnal/Sheela Jaimani Max Joining availability: ASAP 7 Days Contact: Ms.Anusha- / Email Id- /

- Salary Staring 20000/- per month (No bar) - Current Profile is only for Female Candidates** - Job Location - World Trade Park, JLN Marg, Jaipur - Process for US & Canada - 5 days a week, US shift (Night Shift) - Pick & Drop facility - Need to follow-up the Existing Customers for Retention and Scheduling the Appointments - Freshers & Under Graduates can also apply (English Speaking Must)

Job Location: Kolkata Industry: BPO / KPO / ITES / RPO Job Role: Sr.Associate - (Non Technical) Annual Salary: INR100000-300000 Experience Required: 0-5 Years Send CV: deepika@universejobs.com Job Description: https://bit.ly/2Shhon8