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Technical specialist customer support


Top sales list technical specialist customer support

Kolkata (West Bengal)
Technical Specialist - Customer Support (Kolkata) Positions - 1 (On Rolls) Kolkata Designation - Technical Specialist - Customer Support Location - Kolkata Department - Customer Support No of Years of Exp •3-4 years’ experience in technical support product training mainly with competition Brand such has TVSE / Cannon /HP/ Can be shortlisted Target Companies:TVSE / Cannon /HP / WeP / IT Peripherals… Qualification/ SkillsDiploma B.E / B.Tech CTC3 - 5 Lakh Sourcing Fee8.33% on CTC Expected DOJImmediate Job Responsibilities Job Profile - Technical Specialist – Customer Support Core Skills: •Overall 3-4 yrs of experience in technical support product training to field engineers. •Should have Strong Basic Technical Knowledge •Technical Experience on IT products. •Experience on product training like Printer /Scanner/Projectors will be preferable. •To provide technical support assistance & training, facilitating customer visits, and performing Epson Products technical demonstrations that provide a competitive edge for technical service engineers •Working knowledge on printers / Projects / Scanners. •Knowledge of printing methods & technical solutions •Providing training based on field needs and the delivery of new product and technology training in support of field readiness •Responsible for understanding business and technical problems addressed by the products including product demo, business drivers, evolving business needs. •Prepare for client meetings and tailoring communications to address business needs of potential clients. Skills Core Skills: •Good communication & Presentation Skills •Working knowledge on Office Automation device drivers. •Knowledge of printing methods & technologies •Reporting to Senior Manager – Customer Support
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India (All cities)
Technical Specialist - Customer Support (Kolkata) Positions 1 (On Rolls) Kolkata Designation Technical Specialist - Customer Support Location Kolkata Department Customer Support No of Years of Exp • 3-4 years’ experience in technical support product training mainly with competition Brand such has TVSE / Cannon /HP/ Can be shortlisted Target Companies: TVSE / Cannon /HP / WeP / IT Peripherals… Qualification/ Skills Diploma B.E / B.Tech CTC 3 - 5 Lakh Sourcing Fee 8.33% on CTC Expected DOJ Immediate Job Responsibilities Job Profile - Technical Specialist – Customer Support Core Skills: • Overall 3-4 yrs of experience in technical support product training to field engineers. • Should have Strong Basic Technical Knowledge • Technical Experience on IT products. • Experience on product training like Printer /Scanner/Projectors will be preferable. • To provide technical support assistance & training, facilitating customer visits, and performing Epson Products technical demonstrations that provide a competitive edge for technical service engineers • Working knowledge on printers / Projects / Scanners. • Knowledge of printing methods & technical solutions • Providing training based on field needs and the delivery of new product and technology training in support of field readiness • Responsible for understanding business and technical problems addressed by the products including product demo, business drivers, evolving business needs. • Prepare for client meetings and tailoring communications to address business needs of potential clients. Core Skills: • Good communication & Presentation Skills • Working knowledge on Office Automation device drivers. • Knowledge of printing methods & technologies • Reporting to Senior Manager – Customer Support
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Kolkata (West Bengal)
Department: Customer Support No. of Years of Experience: 3-4 years’ experience in technical support product training mainly with competition Brand such has TVSE / Cannon /HP/ Can be shortlisted CTC: 3 To 5 Lakhs Target Companies:TVSE / Cannon /HP / WeP / IT Peripherals… Qualification/ Skills: Diploma B.E / B.Tech Job Responsibilities: 1) ​Overall 3-4 yrs of experience in technical support product training to field engineers. 2) Should have Strong Basic Technical Knowledge 3) Technical Experience on IT products. 4) Experience on product training like Printer /Scanner/Projectors will be preferable. 5) To provide technical support assistance & training, facilitating customer visits, and performing Products technical demonstrations that provide a competitive edge for technical service engineers 6) Working knowledge on printers / Projects / Scanners. 7) Knowledge of printing methods & technical solutions 8) Providing training based on field needs and the delivery of new product and technology training in support of field readiness 9) Responsible for understanding business and technical problems addressed by the products including product demo, business drivers, evolving business needs. 10) Prepare for client meetings and tailoring communications to address business needs of potential clients. Core Skills: 1) Good communication & Presentation Skills 2) Working knowledge on Office Automation device drivers. 3) Knowledge of printing methods & technologies
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India (All cities)
Hiring freshers / Exp for MNC bpo customer support or tech support, appear for multiple companies, get your documents to collect the offer letter same day. Designation: 1. Customer Support Executive. 2. Technical Support Engineer(Hardware / Software / Networking support). Responsibilities: Technical support engineer - L1 - Skills - Tech knowledge. H/W & N/W.
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Bangalore (Karnataka)
Greetings From Vpro Recruit Services.We're excited about our upcoming recruiting drives and we'd like to invite you to apply for any of our Customer Service positions for top MNC'S in Bangalore and avail this opportunity to make your career in a reputed company. Designation: - CSR(Customer support) // TSR (technical support)//Voice//Non-Voice// Location: - Bangalore Salary:- 15k to 30k (depends on quality and Experience)+Incentives Two Way Cab Facility Walk-in, BPO hiring Fresher & Experience for International Voice Process. Please find the details and attend the interviews. WALK IN: 11.00 AM - 2 PM MINIMUM ELIGIBILITY: Minimum eligibility criteria to apply to this position: Age: 18 to 40 years of age Education / Qualifications: 10th,12th,Graduate Post Graduate (Except LLB / Chartered Accountant / MBBS / ICWA) Travel boundary limits: Candidate should be residing within the local transport limits Cabs provided KEY RESPONSIBILITIES: KNOWLEDGE AND SKILLS: Good communication skills Polite and customer service oriented Exhibits patience and empathy to resolve customer queries Typing Skills: 30 wpm with 80 % accuracy SALARY: Best in the Industry Regular performance incentives PROCESS: Telecom Service Voice Associate/Senior Associate -(NonTechnical and Technical) Non-Voice SHIFTS: Day Shift Rotational Shift(UK,US,AUSTRALIA,NEWZELAND,ASIA SPECIFIC) OFFS: Split off Weekend offs Mention Kalaivanan in the reference. LOCATION: #57, 1st Floor, Opposite Royal Treat, Jyoti Nivas College Road, 5th Block, Koramangala Industrial Estate, Bengaluru, Karnataka 560095 Contact Person: Mr.Kalaivanan Contact details: 9513377380 Please feel free to invite your friends, family or colleagues who you feel may be a good fit for it. I look forward to meeting you at the recruitment drive! Please bring 1 copy of your resume with you when you come in for the interviews. Desired Candidate Profile Eligibility For Bangalore Location- We are looking for applicants with excellent communication skill and willing to join immediately UG - Any Graduate - Any Specialization PG - Any Postgraduate - Any Specialization Doctorate - Any Doctorate - Any Specialization, Doctorate Not Required Note: We hire UG,Any Graduate, B.E/MBA/MCA freshers.- ANY
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India
Warm Greeting from "STEPSTONE CAREERS"..!! Are you still unemployed or looking for job / job change in day shift..?? THEN HURRY-UP...!!! Huge openings available in BPO industry DIAL-+91- GET JOBS INTO TOP MNC BPOS / ITES / CALL CENTER IN BANGALORE..!! Please find the below job description for our domestic / international openings for semi voice & non voice process. International / Domestic Process: - Type of program: Customer Support / Technical Support Designation: - CSR, Sr.CSR - TSR, Sr.TSR Qualification: - 10th Pass - PUC, Diploma () - Graduates (BE, B Tech also eligible) can apply - PG Also Eligible. Requirements: - Excellent Communication skills in English both written and verbal. Pakage: - Fresher: Upto17k and incentives!! - Experienced: Upto 26k and incentives!! - For Semi / Non Voice process: Upto 15k and incentives!! (Salaries are decided based on process selected, qualification, work experience and interview performance) - Transport Available Shifts: - Day shift - Australian Shift Round of interview: 1. HR round 2. Voice & accent round 3.OPS round Walk in B/W: A.M- 5.00 P.M (MONDAY -SATURDAY) Interview going on daily basis…!!!! Spot Offers WALK-IN WITH YOUR RESUME & WALK-OUT WITH OFFER LETTER VENUE Swastik Stepstone Careers #nd floor, Santhi Sadhan, 26th Main, 41st Cross 9th Block, Jayanagar, Bangalore- THANKS & REGARDS, RIYA (HR-Stepstone Careers)
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Chennai (Tamil Nadu)
Greetings from Poonik Technology! We have immediate opening for Voice Process Associates for International BPO. Salary:1.40 Lks-3.0 Lks+ Incentives and other Perks Experience:1-8 yrs Process: Technical Support /Customer Support Eligibility: * Excellent Communication * Willing to work in Night Shift * Willing to relocate to Coimbatore/Chennai/Cochin * Experience in International BPO will be an added advantage. * Male/ Female If interested in the above profile, 9940800694 hrdesk@poonik.org Poonik Technology
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Bangalore (Karnataka)
Hey Hi, Warm Greetings from "SWASTIK Stepstone Careers" Are you presently looking for a job or a change in Technical / Customer Support in a Day Shift with Two Way Cab (Saturday And Sunday Fixed Off)??? Hurry Up Call/Sms Harsh @ Or forward your Resume to JOB FAIR AT SWASTIK STEPSTONE CAREERS ALSO CAN WALK IN WITH 5 COPY OF RESUME TO ANY COMPANY HR IN ONE PLACE @ SWASTIK STEPSTONE CAREERS #ND FLOOR, 26TH MAIN, 41ST CROSS, 9TH BLOCK JAYANAGAR, BNGLR-69 HUGE JOB OPENINGS SPOT OFFERS........ MAKE THE BEST USE OF THE OPPORTUNITY Qualification: / any graduates fresher /exp can apply Salary: Upto 4.0L PA (Based on the Experience) You can also meet 15 company HR's Clients: Accenture/Aegis/IBM/Dell/Myntra/Minacs/HGS/Mphasis/Convergys/FirstSource/WNS /Cognizant/Concentric/Unisys/Ocwen/Infosys/Etc Regards, Harsh Jain
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India (All cities)
WE HAVE AN EXCELLENT OPENING FOR YOU FROM TOP BPOS IN BANGALORE. Are you a Fresher/Experience (Any Experience) with Good Communication Skills and Looking out for an Opportunity to Join a Call Center / BPO in a Night Shift. Qualification: 10/PUC/Diploma/Graduates/PG Experience: Any fresher or with any experience can apply Available Positions:- Customer Support & Technical Support Available Process:- Voice Support Available Shift Timings:- UK Australian US & Day Interview Rounds:- HR Voice & accent Operations Note:- All these rounds are held @ our office. Salary:- Starts with 1.2 L/A to 4L/A based on experience for more details call Sathish 9886644972
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India
Technical Sales Representative Job Responsibilities: • Assesses competitors by analyzing and summarizing competitor information and trends; identifying sales opportunities. • Develops sales opportunities by researching and identifying potential accounts; soliciting new accounts; building rapport; providing technical information and explanations; preparing quotations. • Closes new accounts by answering telephone, fax, and e-mail inquiries; verifying and entering information. • Fills orders by transferring orders to fulfillment; communicating expected delivery date; explaining stock-outs. • Develops accounts by checking customer's buying history; suggesting related and new items; explaining technical features. • Maintains communication equipment by troubleshooting, reporting, and tracking problems. • Maintains and improves quality results by following standards; recommending improved policies and procedures. • Updates job knowledge by studying new product descriptions; participating in educational opportunities. • Accomplishes department and organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Technical Sales Representative Skills and Qualifications: Meeting Sales Goals, Client base, Closing Skills, Prospecting Skills, Technical Understanding, Building Relationships, People Skills, Data Entry Skills, Customer Focus, Professionalism, and Motivation for Sales. Qualification: • Must Be a Graduate (Any Stream) B. COM, BCA, B. TECH. (in any stream). • Must possess good Computer skills. • Should possess good verbal and written communication Skills. Salary: (negotiable) Timings: US Shift(8 PM – 5:30 AM)
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India
PathnSitu Biotechnologies is a leading biotech company located in Tarnaka, Hyderabad. The company head office is based at California, US. The PathnSitu Hyderabad office has a state of art facility and lab. PathnSitu has partnered with various labs in US and involve in rabbit monoclonal antibodies production. The Hyderabad facility is responsible for raw material validation, concentration determination, strict quality control and final manufacturing of primary and secondary antibodies. We offer service to all big hospitals and research labs that perform immunohistochemistry for the diagnosis of cancer. Currently PathnSitu is looking to fill in various positions in field application support in Mumbai- Pune region. Job Description: This position involves 80% of travel within the given territory. The selected candidate will be given technical training at our regional office/lab in Hyderabad. 1. Onsite troubleshooting on company products. 2. Technical demos and presentations. 3. Conducting workshops, frequent follow-ups etc. 4. Assist sales personal in closing the leads. 5. Act as a link between customer and company. 6. Responsibly handle the critical situations at client site. Qualification Requirement: Candidate should have Masters degree in Biotechnology/Biochemistry or any life science degree. Experience: Knowledge in immunology, basic dilution calculation, and antigen antibody reaction is must. Experience in immunohistochemistry is plus. Interested candidate can drop in their resume at . Selected candidate will be called for interview.
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India (All cities)
Adeeba E Services Is One Of The Emerging International BPO In Kolkata Hiring For The Position Of Technical Support Associate And Senior Technical Support Associate. We Are Providing SPOT JOINING OFFER !!! Responsibilities and Duties Providing IT And Software Services To Customers. Guiding Customers Step By Step. Pitching Customers For Those Software And IT Services In Order To Execute Premium Business Plan. Required Experience, Skills and Qualifications Speaking Fluently In English. (*Mandatory*). Qualification Has To Be Minimum 12th Pass. Good Communication With Interactive Skills. Basic Knowledge Of Computer. Minimum 1 year experience in inbound same domain. Benefits Fixed Salary. Fixed Shift Timing. Good Working Environment. On -Time Salary. Promotions With Performance Huge Incentives Earning Potential With Attractive Incentives Earning Policies. For more details Eight four two zero eight one five one five nine.
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India (All cities)
Job Description: We are currently looking to hire 10 to 15 people to be a part of our amazing customer service team. This is an exciting job opportunity and we are looking to hire applicants who enjoy working in a challenging and fun environment. Skill Set Required: Excellent Communication Skills in English Good Understanding ability. The associate will be responsible for efficient dealing of complaints to completion and enabling satisfaction of customer. Accountable for rendering useful administrative support to other members of the customer care team. He will be responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System. Responsibility of monitoring Call tracking for responses from administrative team so call returns are done in a timely fashion. His responsibility is to Follow-up with participants within a Roles & Responsibilities: Should be able to answer to emails timely ensuring adherence to the process standards. Follow up customer calls made wherever is necessary Maintain customer satisfaction ratings based on explicit criteria set forth by the company. Attend mandatory training sessions to stay updated on product or company policy changes Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input. Input data into the company computer platform to keep each customer record updated. 5 Working Days (Sat-Sun Off) Salary: 15,000 to - 30,000.00 /month Call: +91 8511539085 Website: - www.votiko.com Send an email with your resume to hr@votiko.com with subject line as "Job: CS Executive".
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India
Job Profile • Handling incoming calls & selling technical support subscription plans to the customers. • Excellent communication & convincing skills with fluency in English. • Should be able to multi-task during handling a transaction (Type & Talk), Should be an avid listener. • Will be responsible for ATTAINING daily, weekly and monthly Sales Targets. • Interact with the customers to resolve their queries related with hardware/software issues. • Respond to request for support and assistance from customers. • Hands on Windows Operating System, installation and troubleshooting. • Strong customer service skills. Job Specification • Excellent communication skills in English. • Should be able to engage the customer in a conversation and avoid dead air on calls. • Accurately capturing required customer details in CRM. • A high degree of self-motivation and drive. • Ability to work both, independently and as part of a team. • Meet Call Quality requirements as outlined via Call Monitoring Guidelines. Requires maintaining 100% Sales Compliance as per Sales Compliance Guidelines. Other Details Salary range: Upto 35k plus incentives Shift Timing: 8.30 PM to 5.30 AM Meals: Provided Working Days: 5 days working with rotational offs Qualification: Graduate/Under Graduate in any discipline FReshers Welcome
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Chennai (Tamil Nadu)
REQUIREMENTS: Good Communication Skills Maintaining good customer relationship Soft spoken JOB DESCRIPTION: Provide customer with Query based solutions. Non Voice process Voice based Technical support to customers SALARY: CTC-Rs TIMINGS: Night Shift-pm to 7:30am Training -10am to 6pm for 21 days Vacancy:40
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