Technical support microsoft process

Voice Process Voice processes can be either inbound or outbound. In inbound processes you'll be handling calls that customer or prospects make. For example, a telecom company outsources its customer support, so in this you'll be handling calls of their customers on the telecom company's behalf. One other example would be that a prospect customer is calling to get more information about a product or service. In outbound processes, calls are to made in order to generate sales or may be to collect dues. For example, a satellite TV company outsources the Telesales department, so in this you would have to make calls to prospect customers in order to generate sales. This type of positions offer good salary with additional incentives for making sales. Source: Andy Melton, CC, via Flickr For voice positions one must have excellent communication skills, average computer skills, and the ability to solve the customer's queries quickly. For this they are also required to have good listening skills and having a neutral accent will only help. Having a neutral accent is nothing but having a clear voice without any influences from the mother tongue that you may have. Almost all international BPO jobs for voice process will have night shifts. For instance, if you join a BPO which has a UK process. And the customer support center starts at 8 A.M and ends at 8 P.M UK local time then it would be nearly 1 P.M in India and approximately 3.30 P.M Philippines. So if you are worker in India then your shift would start from 1 P.M local and accordingly if you are a worker in Philippines then your day would start at 3.30 P.M. There is always a monitoring process wherein your calls will be monitored for determining your productivity. DESIGNATION: TECHNICAL SUPPORT EXPERIENCE: 1YEAR (international voice process) CTC: 10K/ month Night Shift timings:pm-5:00am EMINENT SOLUTIONS #th Floor, Above Syndicate Bank, Near Lal Bungalow, Beside VIP Lounge Lane, Greenlands Road, Begumpet, Hyderabad, Telangana. Phone: + Mobile: +

Hi, Warm Greeting from "CAREER DOTCOM "..!! Great opportunity for BPO professionals..?? Huge openings available in BPO Industry for Voice Please find the below job description International Process: - Type of program: Technical Support Qualification & Experience: - 10th / 10+2 / 10+3 / Graduate / Post Graduate - Fresher / Experience Requirements: - Excellent Communication skills in English. - Flexible on shifts Languages preferred for Voice process: -English, Kannada and Hindi -English and Tamil -English and Malayalam Shifts: - Fixed Day shift and rotational week off for Females - Rotational Shift and Rotational week off for Males - Two way Transport Round of interview: •HR round •Operations round Walk in B/W: 10 A.M - 4.00 P.M (MONDAY to SATURDAY) Interview going on daily basis…!!!! VENUE CAREER DOTCOM #100, 5th Block, 5th cross, Kormangala Opp: Banana Beach Restaurant Bangalore - 560095 REGARDS, SUMITHA +91-8088934504

Hiring For Technical Support Voice Process Excellent Communication Skill In English Only Experience Candidates Can Apply Experience: 6 month to 4 years Immediate joiners are preferred For Further Details Contact, Sandusta Human resources 044-

Title: TSE (Technical Support Engg) Location: Bangalore (Mysore Road Global Village) Work Schedules: 5 days week Compensation: 12.5K + incentives of up to 1 K per month (Annual CTC: 2lpa)/Negotiable for experienced Skills Required:- -> Educational Qualification- 12th, Diploma, Graduate in any discipline -> Excellent communication skills in English -> Good typing skills -> Flexibility to work in 24*7 shifts. -> Candidates should be willing to work in Night Shifts. -> Candidate should have basic knowledge of networking.

Job Description Voice Process, US Technical Support, B2C process, Any two days off. Requirements Candidates with Good Communication Skills, Positive attitude, Innovative &Logical, Flexibility to work in Shifts. Shift timings Rotational US shift. Transport Point pick and Door drop. Qualification UG graduates apply,Marine and Aeronautical need not to apply. Candidates with max 3 backlogs can apply. No PG Graduates. Interested candidates can contact Karthik(HR)- Venue Altis Career Solutions Pvt. Ltd. No.6/36, Sivan Koil Cross Street, Kodambakkam, Chennai - 24

Required: Customer Technical support Voice Process UK Night Shift 5 days working Location Ambala Cantt Salary 15-25k Girls and boys Freshers or experienced For girls Morning Shift Good communication skills Pls forward your cv with Pic call Unipro Consultants for interview telephonic rounds

Warm Greeting Great opportunity for all Openings for Voice Process Day shift openings in domestic inbound voice. Job Description Qualification: Graduate / Post Graduate Fresher or Experience Graduate and post graduate in any discipline. Experience: 0 4 Years Required Skills: Excellent Communication in english and hindi for domestic voice day shift Salary: 18.5'k + Transport + 5 days working 2 days off work location: (BANGALORE) Shift: Day shifts, 5 days working Cab facility will be provided. Contact Person: Saranya Job Type: Full-time Salary: 18500.00 /month Thanks & Regards Saranya

We are hiring for International BPO (Microsoft US Process)!!! Designation:Technical Support Executive R Innovator Consultants architect the Lean Digital enterprise through a unique approach that re-imagines our clients’ middle and back offices to generate growth, cost efficiency, and business agility. We hire for International BPO,kPO,IT&ITES Organisation. JOB DESCRIPTION:  To provide world class service to all small business customers in a customer centric environment.  Successfully resolve complex customer e-mail and telephone inquiries through the use of multiple customer tools.  Assisting customers with inquiries while providing consultative support and recommendations.  Document in detail all interactions with customers.  Effectively articulate complex information to a variety of technical and non technical customers.  Educate customers on products. Help customers to be successful.  Identify and evaluate opportunities to increase customer retention and satisfaction through the use of up/cross selling products and services.  Successfully performs against department scorecard metrics including Quality Assurance, First Contact Resolution, and Customer Satisfaction Rating. KEY SKILLS: A “Technical Support” must have  Excellent communication Skills  Sound Technical Knowledge of operating Systems  Basic knowledge of IP Adress, Java & e-commerce  Intermediate knowledge of MS Office suite, include Excel  Good Customer service & interpersonal Skills  Ability to Multi task DESIRED CANDIDATE PROFILE: Graduate/ Undergraduate/ Postgraduate. Candidates with 6 months of International BPO Experience would be preferred. Excellent command over English (Verbal & Written) Good knowledge of computer (typing speed 25 words per minute, accuracy at least 80%). Excellent inter personal skills. Open to work in Rotational shifts. Should not be below 18 years of age. 5 days working Jaipur Location All rounds of interview over the phone Both side cab Experience: Minimum 6 months in international BPO Salary:- UPTO 25K Other benefits for out station candidates relocating to Jaipur are:- 1) 15 days free Accommodation 2) Up to Rs. 700 travel ticket reimbursement. 3) Relocation bonus of Rs. 10,000. Regards, Swati(HR Executive) 9311814477

Dear Candidate, Greetings from Lane Consultancy Services, Urgent opening for Technical Support Process in HCL Technologies Ltd Your profile is being shortlisted for the position of Technical Process Support and you are requested to take up the interview at the following venue. Job description enclosed below for your kind reference. _________________________________________________ ___________________________ Venue 1: Date & Time: 26th November , from AM onwards Venue: Lane Consultancy Services 2nd Floor, #67, MH Road, Perambur, Chennai -11, Near Perambur Railway Station. __________________________________________________ __________________________ Qualification: • Any Graduate (BE/B.Tech / Arts and Science-Any stream). • Post Graduate (ME/MTech/MA/MSc etc) • Candidates having backlogs up to 4 papers can also attend. • Diploma holders/10thPassed /12thPassedcan also attend • Year of Passing: Any (provided ready to join immediately). Rounds of Interview: (i) Initial Screening (ii) Voice and Accent Offered Salary: 1.6 lakhs to 2.4 lakhs Per Annum Job Location: Chennai Process: UK – Voice-Technical Support process Job Description: • Trouble shooting for Broadband related issues • Setting up wireless connection on Laptops and Desktops. • Connectivity issues with ops Modem, Routers, Hubs and Switches. • Dealing with network connectivity – LAN, WAN and MAN • Checking the exchange line issues / outages / fixing appointment with the technician at UK. Skill set required: • Excellent Communication Skills • Immediate joiners are preferred • Willing to Work in Night / Rotational Shifts Benefits: • 5 days working • Doorstep Pick-up and Drop available • Performance Appraisal - Twice a year • Incentive during training period • Opportunity to do MBA while working in HCL • Internal Job Postings Available (The purpose of this policy is to foster a work place where qualified employees are encouraged to seek various career opportunities within the organization, gain valuable work experience, enhance their competencies and increase job satisfaction) This will be applicable only after 1year of completion with the organization. • Every 1 hour that you will work towards overtime, you will get 150 RS per hour. • If you will work on Saturday, you will get Rs and collectively you will get Rs per month. Interested candidate may please walk in with your updated CV on one of the above dates. Please refer and share this mail to your friends too. Regards, Saranya.R HR-Recruiter

Dear Candidate, Greetings from Lane Consultancy Services!!!!!!!!!! We have a Job Opening with HCL Technologies Ltd- Business Services. Process: UK - Voice - Technical Support Process Experience: 0 to 3 years - Both Fresher’s and Experienced candidates are eligible. Qualification: BE/B.Tech-Any stream, Bsc-Any stream, BCA, MCA/ under graduate/ diploma holders. Designation: Technical Support Officer Salary Package: 1.6 lakhs to 2.4 lakhs p.a Job Location: Chennai Job Description: • Trouble shooting for Broadband related issues • Setting up wireless connection on Laptops and Desktops. • Connectivity issues with ops Modem, Routers, Hubs and Switches. • Dealing with network connectivity LAN, WAN and MAN • Checking the exchange line issues/ outages/ fixing appointment with the technician at UK. Skill set required: Note 1: Excellent Communication Skills with neutral accent Note 2: Immediate joinees are preferred Note 3: Willing to Work in Night/rotational Shifts Note 4: Basic knowledge about networking concepts for trouble shooting for broadband related issues. Other Benefits include: • Doorstep Pick-up and Drop available* • Shifts: Rotational Shift-UK Timings • 5 days working • Performance Appraisal-Twice a year • Opportunity to do MBA while working in HCL • Career Progression Programs Rounds of Interview: 2 (Initial Screening and Vanc Round) If you are interested please walk in to the below venue with your updated CV. Venue- LANE CONSULTANCY SERVICES No 67, 2nd floor, Madhavaram high road, Perambur, Chennai-11. Landmark-Near canara bank. Interview Date- 15th November (Saturday) Interview Time- 10 am Regards, Anitha HR Recruiter

Dear Candidate, Greetings from Lane Consultancy Services, Urgent opening for in HCL Technologies Ltd Job description enclosed below for your kind reference. Qualification: Any Graduate (BE/B.Tech / Arts and Science-Any stream). Post Graduate (ME/MTech/MA/MSc etc) Candidates having backlogs up to 4 papers can also attend. Need 15yrs of Educational background. Year of Passing: Any (provided ready to join immediately). Job Location: Chennai Process: Technical Support process (Voice) Customer Support Process (voice) Job Description: Trouble shooting for Broadband related issues Setting up wireless connection on Laptops and Desktops. Connectivity issues with ops Modem, Routers, Hubs and Switches. Dealing with network connectivity LAN, WAN and MAN Checking the exchange line issues / outages / fixing appointment with the technician at UK. Skill set required: Excellent Communication Skills Immediate joiners are preferred Willing to Work in Night / Rotational Shifts Benefits: 5 days working Doorstep Pick-up and Drop available Performance Appraisal - Twice a year Incentive during training period Opportunity to do MBA while working in HCL Internal Job Postings Available (The purpose of this policy is to foster a work place where qualified employees are encouraged to seek various career opportunities within the organization, gain valuable work experience, enhance their competencies and increase job satisfaction) This will be applicable only after 1year of completion with the organization. Interview Date-1st July (Wednesday). Interview Time- AM To PM Venue- LANE CONSULTANCY SERVICES No 67, 2ND floor, Madhavaram high road, Perambur,Landmark-Near canara bank Rounds of Interview: (i) Initial Screening (ii) Voice and Accent If you are interested please walk in to our office with your updated CV or for more information call back to . Contact person: Nithya Contact Number: . Regards, Nithya Gajendran HR-RECRUITER Mobile: +91 E-Mail:

Dear Candidate's, Warm Greetings from Techtact Solutions! This is to inform you that our Client HCL Technologies are looking for Technical Support executives. We are going to conduct the interview on 25th July (Saturday) in our office. Interview Location: Coimbatore Company: HCL Technologies Ltd. - Business Services Eligibility: Any Graduate (BE/B.Tech / Arts and Science-Any stream) / Under Graduate ( or previous year Passed outs) / candidates with backlogs up to 4 papers can also apply / Diploma holders ( only). Note 1: Excellent Communication Skills with neutral accent Note 2: Immediate joiners are preferred Note 3: Willing to Work in Night/rotational Shifts Note 4: Basic knowledge about networking concepts for trouble shooting for broadband related issues. Other Benefits include: Doorstep Pick-up and Drop available Shifts: Rotational Shift-UK Timings 5 days working Performance Appraisal - Twice a year Opportunity to do MBA while working in HCL Career Progression Programs Incentive during training period Designation: Technical Support Officer Job location: Chennai Number of Positions: 200 Salary Package: (Depending upon Graduate / Under Graduate/Years of Experience) Rounds of Interview: 2 (Initial Screening & Voice and Accent round) Its an urgent requirement. (Experienced & fresher s, all can attend interview) No Registration Fee Kindly inform your friends and classmates send the Resume to this mail id - . -- Thanks & Regards, Suguna Sr.HR Recruiter

We are Searching Candidates for Technical Support voice Qualification: Any Degree --> Candidates Must Have Six month of Experience in Same Process --> Excellent Communication in English is Must --> Willing to work in Night Shifts --> Salary is not a Constrain For Further Details Contact Nandhini Human Resource OPERO

Requisites: Good at Customer Interaction and Listening Skills A Good Team Player Prior experience with International Voice Customer support / Technical support would be an added advantage. Good communication Salary: 2.8 to 3.3 LPA Location: Ambattur Chennai Interested candidate can call Pallavi on 6362836578 And also drop your updated resume to [HIDDEN TEXT] Thanks & Regards, keerthana-hr 044-45114305

Urgent Requirement of Technical support executive for UK / US Shift Salary on time, immediate joining Designation- Technical Sales Associate Experience: -1 year to 5 year (Technical Support US / UK Voice Process) Job Description (US Shift) Experience: 1 to 5 Years in international BPO (in technical support voice process) (printers, anti viruses, window / mac computers / laptop, email) Salary: 15 K - 26 K Job Description: Responsible for dealing with International Clients over calls with Remote Support Software installation, Technical expert in US / UK customer support good hand on troubleshooting of Printer,Router, Mac, Window, Antivirus, Email, Pop Up. Employee Benefits Includes: Fixed salary credited on 1st of every month + Incentives 24 casual leaves in a year +15 comp off + Paid B'day leave No extension of shift timing Contact- JASMINE 8981738154