Technical support process international

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International technical support process Job Profile: Designation: Technical Support Executive Job Location: Delhi Years of Experience: 0 Yr - 5 Yrs. Freshers can apply. Salary Range: Rs 1.0 Lakh / Yr - Rs 7 Lakh / Yr Responsibilities: Responsible to provide technical support assistance to the customers. Skills: Good command over english Benifits: Good Incentives + Cab + Bonus Contact Person: Ms. Kanika Tiwari Mobile No. +91- (whatsapp) Mail your cv at:


technical support executive (international bpo) DAY SHIFT dear candidates..i am offering a job................................ * fresher/experienced apply now * type of job: customer care, tele caller, data entry operator. * age limit: years old /male/female also * for domestic and international process * education qua.: Min 10 and 12 pas * no target based job, salary will be fixed* more info contact: HR Amit...


Key Skills: Technical support, Good Communication, Troubleshoot over the telephone and remote, number of calls, Deliver outstanding customer service Qualification: School & Graduation > Any Graduate Specialization: Voice Process Job Function: Operations/Customer Service Industry: IT-Software Job Description Primary Skills: Troubleshoot telephone and/or email inquiries in the customer support/technical support queue Troubleshoot customer issues related to internet broadband, cable, DTH, modem, router, mobile handset etc. Meet customer requirements through first contact resolution. Deliver outstanding customer service to direct customers in a high pace contact center environment Perform appropriate and timely troubleshooting of technical issues Meet performance standards in productivity and quality set by the department in a highly metrics driven operation; number of calls, length of calls, quality scores, sales Provide accurate technical solutions in an effort to resolve each issue upon the 1st call Work with customers to describe products and/or services, in order to persuade potential and current customers to renew or purchase products and/or services Candidates having experience working in Technical Support with projects like Dell on Call, Dell Solution Station or iYogi etc. would be given preference. Desired Profile: Should possess Good Communication. Should be comfortable for night shifts Offering: Salary + cash incentives + Cabs + meals Fresher can also apply. Interested candidates call IMMEDIATELY on VWish Solution Pvt ltd Office: 4, Tower C 3rd floor DLF IT Park Chandigarh


Good Opportunity to escalate your career with Renowned BPO. TECHNICAL SALES (Inbound Voice Process) Job Roles: Customer will call related to computer issues like Pop up calls, Antivirus issues, Error code messages, Email issues, Desktop Support, Laptop Support, Printer Issue etc. Candidates need to solve these issues and charge a certain amount. Shift Timings: Night 10PM TO 8AM + 1 roster off / 6 days working Salary (12 k to 25 k) Shift Timings: Morning 10:30AM To 8:30PM + 1 roster off / 6 days working Salary (12 k to 25 k).-Must be flexible.Perks:- Fixed Salary credited on 1st of the month.
India (All cities)


We are hiring candidates for an International Tech Voice Process...Immediate joinees. Attractive and Fixed salary with huge incentives. Candidates Profile: Must Have Experience in outbound tech support for more than 6 months Must know how to close their own calls Must have good convincing skills Benefits & Facilities Fixed Salary on 10th of every month in Salary account + High Incentives Attendance Incentive Monthly Sales Incentives Loyalty Bonus every year Salary- 8 k to 15 k for freshers & Experience- Negotiable. Age - Upto 35 years Shift- 1 pm to 9 pm & 9.30 pm to 6.30 am(Both Day & Night Shift Available)
Kolkata (West Bengal)


Have a peaceful day from Poonik Technology Pvt Ltd.!!! Openings for "International Voice Process" in Major MNC Both Fresher and Experienced can apply Experience: 1 to 6 yrs Salary: Best in Industry Shift: US Night Shift (pick up and drop at door step facility) Location: COIMBATORE Interested candidates, kindly mail your updated CV & Contact us E-mail id: Contact Number:9994146500 Regards Anitha - HR Executive, Poonik Technology Pvt Ltd, Coimbatore.
Coimbatore (Tamil Nadu)


Hiring for inbound technical support US(voice) process_International BPO. Experience:Fresher or experience Eligibility criteria: Minimum H.S Good communication skill. Salary: Negotiable (Fixed salary+incentives) Shift Timing: Flexible 5 days a week. 2 week off(Rotational) Pick & Drop available Regards PUJA HR Department Bellovista technologies pvt ltd


Job Role: - Experienced Candidate will receive inbound calls from international customer. Provide them technical support by diagnosing the Issue and suggesting the Annual Service plans and Software. Close the sales and achieve the target. Candidate must be experienced in outbound tech process for more than 1 yr and must know how to close their calls. Fixed salary in salary account on 1st of every month+ huge incentives 100% Attendance Incentives. Loyalty Bonus Rs. 5000 every year Lucrative Incentives Paid leaves every year. Leaves: Rotational offs 24 paid leaves+b'day leave+comp offs Shift timing: (8:30pm to 6:30am) FRESHERS AND DOMESTIC BPO EXPERIENCED CANDIDATES ARE NOT APPLICABLE Contact:Rima (HR)@7686839463
Kolkata (West Bengal)


GEEKS TECHNICAL SUPPORT LLC. (Largest Tech Support Company in Chandigarh, Mohali and Panchkula) Join the BRAND Job Description: Technical Support Executive and Technical Sales Executive: 1. Work with international clients (US and CANADA). Sales and Delivery of Technical Services and Support for major Brands like Apple, Dell, IBM, Lenovo, Acer and HP Etc. 2. Troubleshoot and resolve client tech issues related to computers, routers, and printers. Fixation of Virus and Malware intrusion Etc. 3. Well known company in delivering outstanding customer by performing accurate and timely technical troubleshooting to resolve issues. Job Specifications: 1.Fluent English communication skills. 2. Undergraduate/Graduate/Fresher s can apply. 3. Attention to detail. 4. Willing to work to provide. Offering: 1. SALARY + INCENTIVES FOR ALL DEPTS (BEST IN TRICITY) + CAB FACILITY 2. SALARY RANGE: (15,000 INR - 50,000 INR) Key Activities: 1. Provide technical support to international customers through REMOTE. 2. Providing technical support related to any of the product lines like computers, laptops, Operating System (Windows, iOS, Android), browser, email, chat, anti-virus, firewall, router, printer, scanner, computer hardware etc. Experience: 0-5 years in International Process. Contact Person: Mr. Shashi Kant / Sanjeev Sharma Call: 7087216800 / 9872388183 / 01724661486 SCO: 142- 143, 1st and 2nd Level, Sector 34 A, Chandigarh.


Hiring immediately for Inbound Technical Support Process For US Shift. Come work as a Tech Support Associate at a Growing Company that offers great benefits with lots of Opportunities!!! Experience: 0 - 2 years Skills: Customer Support, Customer Service, Technical Support, Customer Support Executive, Customer Care Executive, Customer Care, Tech Support, Voice process, Voice, International call center, Outbound, Inbound Industry: ITES/BPO Functional Area: Customer Service/Call Centre/BPO Hiring in Adeeba E Services Kolkata !! Excellent opportunity for FRESHERS & EXPERIENCED to start your career in 'Adeeba E Services' in Kolkata. Kindly Mention HR Abhishek on top of your resume. Hurry Up !! Limited Vacancies. Fluency in ENGLISH is a must. Fresher & Experienced candidates (18-35 years of age) can apply. CTC: 1.44 Lac to 3.00Lac per annum Should be flexible to work in Night Shifts.
India (All cities)


Poonik Technology Wishes...., International Voice Process Openings in Indore. Require minimum 6 months of International Calling experienced candidates. Salary: Max 3 L PA Shift: US Shift Location: Indore Male / Female Candidates with Excellent Communication in English Interested candidate with relevant experience, kindly mail your updated CV & Contact us mail id: Contact Number: 099526 00669 Regards Elizabeth, HR Executive, Poonik Technology Pvt Ltd


Candidates profile; Must have dialled in Outbound Tech process for more than 6 months. Must be able to close calls and take payments from the customers. Must be confident in pitching about the service plans to the customers. Must be very fluent in English. Must be Comfortable for Night shift Job Description: Primary role will involve handling inbound calls. 1) Process: - Inbound Voice 2) Shifts Timing: Night (8.30 pm-6:30 am) 3) Salary: - 10 to 20 percent hike on present ctc. 4) Experience: - 6 months Exp. In international outbound process 5) Criteria: - Candidate should be Fluent in English. 6) Shifts: Night shift only 7) Salary 1st of Every Month 8) Working Days: 6 (Rotational Off) Contact:HR @ 7686839463/ 9804149788
Kolkata (West Bengal)


Job Description: Primary role will involve handling inbound calls. 1) Process: - Inbound Voice 2) Shifts Timing: Night (8.30 pm-6:30 am) 3) Salary: - 10 to 20 percent hike on present ctc. 4) Experience: - 6 months Exp. In international outbound process 5) Criteria: - Candidate should be Fluent in English. 6) Shifts: Night shift only 7) Salary 1st of Every Month 8) Working Days: 6 (Rotational Off)
Kolkata (West Bengal)


Technical Support/ Tech Sales Executive 989I788855 Ountbound Voice Process -Graduate With International Bpo Experience Can Apply. Midland Hiring For Uk Cabot Voice Process Process:.... 9911102942


International technical support eng in CHANDIGARH-8699416818 LIMITED SEATS AVAILABLE *LOCATION-- CHANDIGARH- PANCHKULA- MOHALI *FRESHERS AND EXPERIENCED BOTH APPLY *WALK IN GOING ON *SAME DAY JOB PROCESS CONTACT VIDUSHI 8699416818 Working Days:Monday - Saturday Time: Between 9:00 A m & 5:00 P m venue: Sco 41-42 Cabin No 35 First Floor Sector 11 Panchkula (Haryana)
Chandigarh (Chandigarh)


Technical Support Sales Associate Hi Candidates, We Have An Urgent Requirement For Call Centers * Domestic/International BPO* Day/Night Shift. * AGE: Years. * Minimum Qualifications:- 10th To Graduation. * Full Time * Salary: 8k - 16k Incentives * Sunday Off * Languages: Hindi & English. * Freshers & Experience * Easy Selection Process, So What Are You Waiting For? Apply Now & Grab Best Opportunity To Make Your Carrier & To Improve Your Communication Skills. We've walk-ins Between AM to 5:30PM.. Interested Candidates Can Fix His/Her Appointment On A Phone Call...
Delhi (Delhi)


Urgent Requirement of Technical support executive for UK / US Shift Salary on time, immediate joining Designation- Technical Sales Associate Experience: -1 year to 5 year (Technical Support US / UK Voice Process) Job Description (US Shift) Experience: 1 to 5 Years in international BPO (in technical support voice process) (printers, anti viruses, window / mac computers / laptop, email) Salary: 15 K - 26 K Job Description: Responsible for dealing with International Clients over calls with Remote Support Software installation, Technical expert in US / UK customer support good hand on troubleshooting of Printer,Router, Mac, Window, Antivirus, Email, Pop Up. Employee Benefits Includes: Fixed salary credited on 1st of every month + Incentives 24 casual leaves in a year +15 comp off + Paid B'day leave No extension of shift timing Contact- JASMINE 8981738154
India (All cities)


GEEKS TECHNICAL SUPPORT LLC. (Largest Tech Support Company in Tricity) Geeks Technical Support is an independent provider of technical support services for brands like Dell, HP, Asus, Microsoft, Canon and many others. Use of names and trademarks are for reference only. Geeks Technical Support is a global company employing technicians across US and India. Our team of computer experts and specialists are happy to cater to our customers and resolve issues to serve customer needs! Geeks Technical Support is the next-generation computer support service provider for consumers and small businesses in United States, Canada, United Kingdom and Australia. We use our tools to cater to the needs of our customers and help them with each and every kind of technical issue. Role Overview: Responsible for providing telephone/email/chat, online and remote diagnostic technical support of desktops, portables, peripherals (e.g., printers, projectors, etc.) and software Requirements: 1 to 2.5 years of relevant work experience required. Graduate or Undergrad with 1 year of International Call Center Voice experience Should be willing to work in shifts in a 24 x7 work environment Excellent telephone soft skills & thorough telephone functional skills Location: SCO 142- 143, 2nd Floor, Sector 34a, Chandigarh Role and Offerings: Salary: INR 2, 00,000 - 4, 00,000 P.A Industry: BPO / Call Centre / ITES Functional Area: ITES, BPO, KPO,Customer Service, Operations. Role Category: Voice Role: Associate/Senior Associate Contact Person: Mr. Shashi Kant / Sanjeev Sharma Contact Number: 7087216800 / 9872388183/ 01724661486 Sanjeevsharm Sc o- 142- 143, 2nd Floor, Sector 34A, Chandigarh


Voice Process Voice processes can be either inbound or outbound. In inbound processes you'll be handling calls that customer or prospects make. For example, a telecom company outsources its customer support, so in this you'll be handling calls of their customers on the telecom company's behalf. One other example would be that a prospect customer is calling to get more information about a product or service. In outbound processes, calls are to made in order to generate sales or may be to collect dues. For example, a satellite TV company outsources the Telesales department, so in this you would have to make calls to prospect customers in order to generate sales. This type of positions offer good salary with additional incentives for making sales. Source: Andy Melton, CC, via Flickr For voice positions one must have excellent communication skills, average computer skills, and the ability to solve the customer's queries quickly. For this they are also required to have good listening skills and having a neutral accent will only help. Having a neutral accent is nothing but having a clear voice without any influences from the mother tongue that you may have. Almost all international BPO jobs for voice process will have night shifts. For instance, if you join a BPO which has a UK process. And the customer support center starts at 8 A.M and ends at 8 P.M UK local time then it would be nearly 1 P.M in India and approximately 3.30 P.M Philippines. So if you are worker in India then your shift would start from 1 P.M local and accordingly if you are a worker in Philippines then your day would start at 3.30 P.M. There is always a monitoring process wherein your calls will be monitored for determining your productivity. DESIGNATION: TECHNICAL SUPPORT EXPERIENCE: 1YEAR (international voice process) CTC: 10K/ month Night Shift timings:pm-5:00am EMINENT SOLUTIONS #th Floor, Above Syndicate Bank, Near Lal Bungalow, Beside VIP Lounge Lane, Greenlands Road, Begumpet, Hyderabad, Telangana. Phone: + Mobile: +
Hyderabad (Andhra Pradesh)


Greetings!!! Openings for International Voice Process in Indore Location. Process: Technical Support_Inbound_Voice_International Process Salary: Max 3 LPA Shift: US Shift Required Profile: * Minimum 1 yr of International Voice Experienced Candidates required * Less Notice Period Candidates are most preferred Interested candidates, kindly mail your updated CV & Contact us Regards Elizabeth, HR Executive, Poonik Technology Pvt Ltd e-mail id: Contact Number: 099526 00669


COMPANY: IT SOFTWARE SOLUTION COMPANY (US BASED) 1. Job description - (Technical Sales Associate) The candidate will be responsible for handling inbound calls for US customers and selling Annual Technical Support Packages to them. No of Openings: 10 Location: Gurgaon Udhyog Vihar Phase 5. Experience: Min 6 Month in international voice tech Sale Process (Candidates from iYogi, Quatro, Pcvisor, preferred) 2. Position: Technical Sale Executive / Senior Sale executive Process: US/Inbound Process Qualification: Graduate/Undergraduate both are considered. Work Profile Candidate should have prior experience in same role. Maintaining strong customer relationship. Excellent communication skills. Self-motivated for achieving sales target. Ability to convince ENTHUSIASTIC & has a zeal to perform Flexible to work in Rotational Shifts & 24X7 environment Industry: BPO, Call Centre, IteS (with international voice process) Pls contact at


GEEKS TECHNICAL SUPPORT LLC. (Largest Tech Support Company in Tricity) Geeks Technical Support is an independent provider of technical support services for brands like Dell, HP, Asus, Microsoft, Canon and many others. Use of names and trademarks are for reference only. Geeks Technical Support is a global company employing technicians across US and India. Our team of computer experts and specialists are happy to cater to our customers and resolve issues to serve customer needs! Geeks Technical Support is the next-generation computer support service provider for consumers and small businesses in United States, Canada, United Kingdom and Australia. We use our tools to cater to the needs of our customers and help them with each and every kind of technical issue. Job Description: Technical Support Representatives will provide technical and network problem resolution to end-users (customers) by performing a diagnosis while guiding users through step-by-step solutions. Solutions include, but are not limited to, resolving username and password problems, uninstalling/reinstalling basic software applications, verifying proper hardware and software set up, power cycling equipment, assisting with navigating around application menus and troubleshooting email issues. Support will be provided by clearly communicating technical solutions in a user-friendly, professional manner. Representatives will perform related work as required. Duties and Tasks/Essential Functions: •Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet; •Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients, IPTV, VOIP and more; •Research required information using available resources; •Organize ideas and communicate oral messages appropriate to listeners and situations; •Follow up and make scheduled call backs to customers where necessary; •Stay current with system information, changes and updates. •Latest technical knowledge in computers, Mac, routers, kindle, printers, Laptops etc. •replacing parts as required; •prioritizing and managing many open cases at one time; •rapidly establishing a good working relationship with customers and other professionals, e.g., software developers; •Testing and evaluating new technology; •Conducting electrical safety checks on computer equipment. Skill and Knowledge Qualifications: •Proper phone etiquette; •Ability to speak and write clearly and accurately; •Demonstrated proficiency in typing and grammar; •Knowledge of relevant software computer applications and equipment; •Knowledge of customer service principles and practices; •Effective listening skills; •Multi-tasking capabilities; •Minimum 12 hours of weekend working availability on a Saturday or Sunday. Experience: 0-5 years in international process. Location: SCO nd Floor, Sector 34a, Chandigarh. Requirements: •Perfect English communication skills. •Should be comfortable in nightshifts. •Undergraduate/Graduate/Fresher’s can apply. •Toefl and IELTS candidates are welcome. Role and Offerings: •Salary: INR P.A •Industry: BPO / Call Centre / ITES •Functional Area: ITES, BPO, KPO,Customer Service, Operations. •Role Category: Voice •Role: Associate/Senior Associate Education Qualification: •Minimum +2 (Any disciple) with aggregate of 50% marks. Minimum Graduation or any diploma in (IT). Contact Person: Mr. Shashi Kant / Sanjeev Sharma Contact Number: / / Shashikant(at the rate) the rate) hr(at the rate) Sco- nd Floor, Sector – 34A, Chandigarh.


Immediate opening for Junior/Senior Voice Process Associates for International BPO. Salary: Lks+ Incentives and other Perks Experience: 1-8 yrs Process: Customer Support /Technical Support Eligibility: * Excellent Communication * Willing to work in Night Shift * Willing to relocate to Chennai/Coimbatore * Prior Experience in International BPO will be an added advantage. * Male/ Female If interested in the above profile, Poonik Technology


Greetings From Adeeba E Services Pvt Ltd!!! Urgent Hiring Going On For The Post Of T.S.A. Hiring for the post of TSA(Technical Sales Associate) Salary up to 25 k Shift: Morning (10:30 am - 8:30 pm) & Night(10 pm - 8 am) No Deduction in salary based on Targets. Job Roles: Customer will call you regarding the issues of the computer related to software issues like pop calls,error code. Candidates needs to troubleshoot issues and charge an amount to fix up the issues. Qualification: -English fluency should be very good. - Experience: Min 1 year exp of working in tech sales profile in international process. -HS pass or any Graduate. Candidates must know how to close calls/ take remote access. - Shifts: Flexible to work in any shift and 6 days a week. -Can join immediately. Benefits: Huge Incentives. Fixed salary credited on time. Required Experience: 1years to 2 years Skills: troubleshoot,benefits,technical sales,sales,international process Contact HR @ Abhishek.
India (All cities)


Greetings from Mannah Hunt Solutions, Technical Support Bpo is hiring Fresher for Voice Process US Shift Technical Support Inbound Voice Process Shift Timing (Any 9 hrs between 4.30pm to 11am) Any Graduation(No Post Graduates & BE/B.Tech with less then 75% Can only Apply) 0 to 1 yr in any International calling Fresher CTC 3.09L( + Monthly Incentive )Experienced CTC 3.38L(+Monthly Incentive ) Pick up & Drop will be provided Food Coupons & Other Allowance Immediate Joiners are Preferred 2 days off in a week Note:Candidates with excellent communication and technical knowledge (sound knowledge in Operating system/software installation/hardware can only apply Dial for further clarification or send your cv to Regards, Johnsi.P


We have urgent requirement for Technical Support Executive Location-Bhubaneswar,Odisha Qualification-Any Graduate Any Specialization Salary-7k to 8k per month Work Time-Day Shift/9.30 am to 6.00 am Job Description- Providing first level technical & application support to users for various Vastech Products & Services Provide client support & technical issue resolution via email,phone & other electrical medium Perform creation of new accounts using company provide software/Application toolsMaintaining various reports as defined in procedures Good Communication oral & written in English Hindi & Oriya Technical bent of mind & experienced in Technical support International voice process experience is preferred Candidate should be ready relocate to Bhubaneswar Interested Candidates can apply Contact-Supriya HR Associate Mob-


The Level I Help Desk Analyst is responsible for resolving incoming telephone requests for assistance on standard commercial and proprietary applications. Consistent customer care, quality standards, and reporting requirements are core competencies of the position. Ability to quickly adapt to changing priorities and fluctuations in workflow are requirements of the Help Desk Analyst role. All Help Desk Analysts are subject to shift changes to adapt to the business needs of the Help Desk. Job Requirements Excellent verbal and written communication skills Microsoft Office Suite, Windows Operating Systems, and Internet applications. Hands on experience with Desktop/Laptop/ISP troubleshooting. Any Under Graduate/Graduate. Minimum of 6-12 months of previous call center, computer support, or customer service experience preferred. Candidate Checklist: Candidates are requested to bring2 copies of resume A valid photo identity card Copies of all educational and prior experience documents. Contact Person: Sunita (HR executive) Contact Number: Process: Technical Support. (International Business2Business Voice Process) Position: Help Desk Analyst Candidate must be able join immediately.


Direct Walk-in for International voice process Inbound Tech Support - calls Inbound sales process of technical support regarding printers, routers, mails etc.. Analyzing the issues correctly and selling the relevant plans and software.. Night shift - US Agent/Caller Required Experience, Skills and Qualifications Good at closing calls At least 1 years of experience in Outbound/Inbound tech support Fresher s not applicable Benefits: Fixed Salary on time Huge Incentives Attractive performance incentives 24 casual leaves in a year + 15 comp offs + B'day leaves. No extension of shift timing Interested candidates, Contact 8981738154 (HR JASMINE)
India (All cities)


We Have Immediate Requirement with Technical support international voice and semi voice process. Click on the link and register with us and start your job career Kindly share the link with your friends and Refer them register with us We will contact you soon Thank you!

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