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TECHNICAL SUPPORT ENGINEER

Technical Support: This support position requires: Key hands-on and customer-facing role in the professional services group who will be responsible for Cloud solution support at customer sites remotely Demonstrated capabilities in leading basic support activities like incident logging, initial troubleshooting, doing root cause analysis, updating knowledge base, logging updates, interacting internal, external stakeholders, ensuring SLAs are adhered in terms of issue resolution, communication and appropriate adherence to incident management procedures. Closely interact with enterprise customers in leading technical support of Cloud product issues Closely collaborating with engineering teams in thoroughly understanding the technical aspects of the solution provided for self-reliant delivery and support to enterprise customers Technical Skills: Linux/UNIX Basic shell scripting and networking knowledge Knowledge of Java and SQL is a plus. Desired Skills & Experience: BS in Engineering, Computer Science, or related discipline 2-5 years of work experience in a customer-facing role supporting security or enterprise software products, consulting services. Enterprise software deployment experience delivering to global enterprise customers is a plus. Basic working knowledge of Linux, etc., operating system, and shell scripting Working knowledge of load balancing, clustering, and redundancy is a plus. Working knowledge of http, web applications, and email servers is a plus. Working knowledge of networking and application security is a plus. Working knowledge of enterprise databases is a plus Strong communication and incident management skills. Thinks collaboratively and communicates effectively with customers, partners, and people at all levels. Entrepreneurial drive and work ethic, self-motivated, results oriented and demonstrated ability to add value and succeed in a fast paced environment. Ability to ‘think outside the box’ and willingness to do whatever it takes to get the job done right and within schedule. Good analytical and troubleshooting skills. Team player
Hyderabad (Andhra Pradesh)

TECHNICAL SUPPORT REPRESENTATIVES

Technical support representatives provide telephone and on-line assistance to users of Doe's Vision and Mainline software products. Duties include: - handling telephone inquiries - answering on-line questions - faxing hardcopy answers from our database Questions concerning these positions can be answered by TPS in Human Resources, extension.
India

TECHNICAL SUPPORT ANALYST

Job Title: Technical Support Engineer Job Location: Chennai Qualification: B.Sc / B.E/B.Tech / BCA Key Skills: Related to Service Desk /Networking / Database Admin,Technical Support, Technical Knowledge, Excellent Communication, Desktop Troubleshooting, windows troubleshooting, Virus removal, Server related problems. Job Description: • Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customer’s end users. • Route problems to internal 2nd and 3rd level IT support staff. • Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution. • Administer and provide User account provisioning. • Use the Incident Management System to document and manage problems and work requests and their respective resolutions and circumvention's. • Responds to telephone calls, email, instant messages, and assigned tickets from users; Assign work orders / incidents to appropriate support teams and follow up until closure. • Respond to, and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps; Provide level 1 remote desktop support and perform other activities based on SOPs. • Perform user account management activities. • Escalate complex problem to appropriate support specialists. • Responsible for activities relating to the evaluation, analysis, and setup of PC-based software products (e.g., word processors, spreadsheets, presentation graphics, database management systems, electronic mail, and communications). • Troubleshoot client software and basic network connectivity problems. • Identify, evaluate and prioritize customer problems and complaints. • May train users and operators on a limited basis and/or may write training procedures. • Participate in on-going training and departmental development. • Routine maintenance updates with other IT staff and business units. • Provide all required documentation including standards, configurations and diagrams. • Provide knowledge transfer of EUC operations.
Bangalore (Karnataka)

TECHNICAL SUPPORT EXECUTIVE (FEMALE)

We have urgent requirement for Technical Support Executive Location-Bhubaneswar,Odisha Qualification-Any Graduate Any Specialization Salary-7k to 8k per month Work Time-Day Shift/9.30 am to 6.00 am Job Description- Providing first level technical & application support to users for various Vastech Products & Services Provide client support & technical issue resolution via email,phone & other electrical medium Perform creation of new accounts using company provide software/Application toolsMaintaining various reports as defined in procedures Good Communication oral & written in English Hindi & Oriya Technical bent of mind & experienced in Technical support International voice process experience is preferred Candidate should be ready relocate to Bhubaneswar Interested Candidates can apply Contact-Supriya HR Associate Mob-
India

TECHNICAL SUPPORT FOR SOFTWARE PRODUCTS

Web Applications operate in a clear and known environment, Software Products can be designed to run in a variety of environments – desktop, local client-server configurations, intranets, etc. This can give rise to more complex support needs and a wider variety of technical problems that must be handled. Often remote access to the client’s computer is necessary to solve issues. Posted ID- jnb528
India

₹ 1

TECHNICAL SUPPORT FOR SOFTWARE PRODUCTS

Web Applications operate in a clear and known environment, Software Products can be designed to run in a variety of environments desktop, local client-server configurations, intranets, etc. This can give rise to more complex support needs and a wider variety of technical problems that must be handled. Often remote access to the client s computer is necessary to solve issues. Posted ID-seph242
India

TECHNICAL SUPPORT FOR SOFTWARE PRODUCTS

Web Applications operate in a clear and known environment, Software Products can be designed to run in a variety of environments – desktop, local client-server configurations, intranets, etc. This can give rise to more complex support needs and a wider variety of technical problems that must be handled. Often remote access to the client’s computer is necessary to solve issues. Posted ID-caugb217
Kolkata (West Bengal)

TECHNICAL SUPPORT FOR SOFTWARE PRODUCTS

Web Applications operate in a clear and known environment, Software Products can be designed to run in a variety of environments – desktop, local client-server configurations, intranets, etc. This can give rise to more complex support needs and a wider variety of technical problems that must be handled. Often remote access to the client’s computer is necessary to solve issues. Posted ID- julb155
Patna (Bihar)

TECHNICAL SUPPORT FOR SOFTWARE PRODUCTS

Web Applications operate in a clear and known environment, Software Products can be designed to run in a variety of environments – desktop, local client-server configurations, intranets, etc. This can give rise to more complex support needs and a wider variety of technical problems that must be handled. Often remote access to the client’s computer is necessary to solve issues. Posted ID-novb215
Shimla (Himachal Pradesh)

TECHNICAL SUPPORT FOR SOFTWARE PRODUCTS

Web Applications operate in a clear and known environment, Software Products can be designed to run in a variety of environments – desktop, local client-server configurations, intranets, etc. This can give rise to more complex support needs and a wider variety of technical problems that must be handled. Often remote access to the client’s computer is necessary to solve issues. Posted ID- augb217
Patna (Bihar)

TECHNICAL SUPPORT FOR SOFTWARE PRODUCTS

Web Applications operate in a clear and known environment, Software Products can be designed to run in a variety of environments desktop, local client-server configurations, intranets, etc. This can give rise to more complex support needs and a wider variety of technical problems that must be handled. Often remote access to the client's computer is necessary to solve issues. Posted ID- octb910
S.A.S. Nagar (Punjab)

TECHNICAL SUPPORT FOR SOFTWARE PRODUCTS

Web Applications operate in a clear and known environment, Software Products can be designed to run in a variety of environments – desktop, local client-server configurations, intranets, etc. This can give rise to more complex support needs and a wider variety of technical problems that must be handled. Often remote access to the client’s computer is necessary to solve issues. Posted ID-febb303
Delhi (Delhi)

TECHNICAL SUPPORT FOR SOFTWARE PRODUCTS

Web Applications operate in a clear and known environment, Software Products can be designed to run in a variety of environments – desktop, local client-server configurations, intranets, etc. This can give rise to more complex support needs and a wider variety of technical problems that must be handled. Often remote access to the client’s computer is necessary to solve issues. Posted ID-febb710
Kolkata (West Bengal)

TECHNICAL SUPPORT FOR SOFTWARE PRODUCTS

Web Applications operate in a clear and known environment, Software Products can be designed to run in a variety of environments – desktop, local client-server configurations, intranets, etc. This can give rise to more complex support needs and a wider variety of technical problems that must be handled. Often remote access to the client’s computer is necessary to solve issues. Posted ID-febb732
Kolkata (West Bengal)

TECHNICAL SUPPORT FOR SOFTWARE PRODUCTS

Web Applications operate in a clear and known environment, Software Products can be designed to run in a variety of environments – desktop, local client-server configurations, intranets, etc. This can give rise to more complex support needs and a wider variety of technical problems that must be handled. Often remote access to the client’s computer is necessary to solve issues. Posted ID- febb408
Patna (Bihar)

Free

TECHNICAL SUPPORT FOR SOFTWARE PRODUCTS

Web Applications operate in a clear and known environment, Software Products can be designed to run in a variety of environments – desktop, local client-server configurations, intranets, etc. This can give rise to more complex support needs and a wider variety of technical problems that must be handled. Often remote access to the client’s computer is necessary to solve issues. Posted ID-novb546
Raipur (Chhattisgarh)

TECHNICAL SUPPORT FOR SOFTWARE PRODUCTS

Web Applications operate in a clear and known environment, Software Products can be designed to run in a variety of environments – desktop, local client-server configurations, intranets, etc. This can give rise to more complex support needs and a wider variety of technical problems that must be handled. Often remote access to the client’s computer is necessary to solve issues. Posted ID- janb672
Shimla (Himachal Pradesh)

TECHNICAL SUPPORT FOR SOFTWARE PRODUCTS

Web Applications operate in a clear and known environment, Software Products can be designed to run in a variety of environments – desktop, local client-server configurations, intranets, etc. This can give rise to more complex support needs and a wider variety of technical problems that must be handled. Often remote access to the client’s computer is necessary to solve issues. Posted ID-aprb783
Delhi (Delhi)

TECHNICAL SUPPORT FOR SOFTWARE PRODUCTS

Web Applications operate in a clear and known environment, Software Products can be designed to run in a variety of environments – desktop, local client-server configurations, intranets, etc. This can give rise to more complex support needs and a wider variety of technical problems that must be handled. Often remote access to the client’s computer is necessary to solve issues. Posted ID-aprb762
Delhi (Delhi)

TECHNICAL SUPPORT FOR SOFTWARE PRODUCTS

Web Applications operate in a clear and known environment, Software Products can be designed to run in a variety of environments – desktop, local client-server configurations, intranets, etc. This can give rise to more complex support needs and a wider variety of technical problems that must be handled. Often remote access to the client’s computer is necessary to solve issues. Posted ID-aprb993
Delhi (Delhi)

TECHNICAL SUPPORT FOR SOFTWARE PRODUCTS

Web Applications operate in a clear and known environment, Software Products can be designed to run in a variety of environments desktop, local client-server configurations, intranets, etc. This can give rise to more complex support needs and a wider variety of technical problems that must be handled. Often remote access to the client s computer is necessary to solve issues. Posted ID-octb913
Shimla (Himachal Pradesh)

TECHNICAL SUPPORT FOR SOFTWARE PRODUCTS

Web Applications operate in a clear and known environment, Software Products can be designed to run in a variety of environments desktop, local client-server configurations, intranets, etc. This can give rise to more complex support needs and a wider variety of technical problems that must be handled. Often remote access to the client s computer is necessary to solve issues. Posted ID-aprb236
Coopers' Camp N.A.A. (West Bengal)

TECHNICAL SUPPORT FOR SOFTWARE PRODUCTS

Web Applications operate in a clear and known environment, Software Products can be designed to run in a variety of environments desktop, local client-server configurations, intranets, etc. This can give rise to more complex support needs and a wider variety of technical problems that must be handled. Often remote access to the client s computer is necessary to solve issues. Posted ID-aprb246
Coopers' Camp N.A.A. (West Bengal)

TECHNICAL SUPPORT FOR SOFTWARE PRODUCTS

Web Applications operate in a clear and known environment, Software Products can be designed to run in a variety of environments – desktop, local client-server configurations, intranets, etc. This can give rise to more complex support needs and a wider variety of technical problems that must be handled. Often remote access to the client’s computer is necessary to solve issues. Posted ID-mayb954
Patna (Bihar)

TECHNICAL SUPPORT FOR SOFTWARE PRODUCTS

Web Applications operate in a clear and known environment, Software Products can be designed to run in a variety of environments desktop, local client-server configurations, intranets, etc. This can give rise to more complex support needs and a wider variety of technical problems that must be handled. Often remote access to the client s computer is necessary to solve issues. Posted ID-xyz
Lalbahadur Nagar (Andhra Pradesh)

TECHNICAL SUPPORT FOR SOFTWARE PRODUCTS - COMPUTERS - BY

QR Code Link to This Post Web Applications operate in a clear and known environment, Software Products can be designed to run in a variety of environments – desktop, local client-server configurations, intranets, etc. This can give rise to more complex support needs and a wider variety of technical problems that must be handled. Often remote access to the client’s computer is necessary to solve issues. Posted ID-decb868
India (All cities)

TECHNICAL SUPPORT FOR SOFTWARE PRODUCTS

Web Applications operate in a clear and known environment, Software Products can be designed to run in a variety of environments desktop, local client-server configurations, intranets, etc. This can give rise to more complex support needs and a wider variety of technical problems that must be handled. Often remote access to the client s computer is necessary to solve issues. Posted ID-junb975
Delhi (Delhi)

TECHNICAL SUPPORT FOR SOFTWARE PRODUCTS - COMPUTERS - BY

QR Code Link to This Post Web Applications operate in a clear and known environment, Software Products can be designed to run in a variety of environments – desktop, local client-server configurations, intranets, etc. This can give rise to more complex support needs and a wider variety of technical problems that must be handled. Often remote access to the client’s computer is necessary to solve issues. Posted ID-junb975
India (All cities)

TECHNICAL SUPPORT FOR SOFTWARE PRODUCTS

Web Applications operate in a clear and known environment, Software Products can be designed to run in a variety of environments – desktop, local client-server configurations, intranets, etc. This can give rise to more complex support needs and a wider variety of technical problems that must be handled. Often remote access to the client’s computer is necessary to solve issues. Posted ID-junb975
Ahmedabad (Gujarat)

TECHNICAL SUPPORT FOR SOFTWARE PRODUCTS - COMPUTERS - BY

QR Code Link to This Post Web Applications operate in a clear and known environment, Software Products can be designed to run in a variety of environments – desktop, local client-server configurations, intranets, etc. This can give rise to more complex support needs and a wider variety of technical problems that must be handled. Often remote access to the client’s computer is necessary to solve issues. Posted ID-xyz
India (All cities)


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