SERVICE DESK ANALYST - TRAINEE POSITION IN CHENNAI

Walk in Drive for Freshers for the opening of Service Desk Analyst - Trainee position on 26th May 2018 from 11 AM to 2 PM About IDP Education India, IDP Education is a global leader in the international education industry which operates a number of related business lines including; international student placement; English language testing; and English language Training. We are a rapidly growing global organization with ambitious future expansion plans. IDP Education is a publically listed company in Australia. Venue Details: IDP Education India Pvt Ltd Department – IS Service Desk 3rd Floor Akshaya Vibgyor, 139/4 Kodambakkam High Road, Nungambakkam, Chennai - 600 034 Near Valluvar Kottam – 3M Showroom. Contact Person: Archana / 044 45938857 Essential requirements: An IT undergraduate degree from a recognised college or university As it is a 24/7 rotational shift, female candidates are not preferred. No backlogs Contract for 6 months - I might get extended based on the performance  Knowledge on Windows 7 & above Operating Systems Knowledge on understanding of Microsoft Office 2007-2013 Knowledge on Supporting Office 365  Strong understanding of Internet Explorer  Microsoft Outlook 2007-2013 and Web Access  Basic understanding of Microsoft Active Directory 2003-2012  Solid PC networking concepts understanding  Installation and configuration of PC peripherals  The ability to troubleshoot and resolve desktop issues  Analytical & Problem-solving Skills  Strong and fluent communication skills in English (verbal and written)  The ability to both take direction and work independently in a fast-paced environment  Strong time management and the ability to manage shifting priorities Desirable Skills: Advantageous Skills  MCSE / MCSA / CCNA / CCNP Certifications  Understanding of Network Topology Note: Candidates whoever coming for an drive, kindly send a confirmation email by applying to this job