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TECHNICAL SUPPORT We’re hiring desirable candidates for multiple positions in Technical Support profile. Are you looking for Tech Support Jobs in Delhi?? Are you willing to work as a Customer Service Representative or Technical Support Representative? Sales Associate or in a similar profile? Then just relax because we have got you covered. With multiple employment positions in companies across Delhi, Gurugram, and Noida, our expert HR team at Standards Services can help you get your desired job in Technical Sales profile. Today, online Technical Support has become the new age solution to all technical issues. Whether you have queries related to computers, laptops, routers or other computer peripherals, you will need assistance from a Tech Support Agent. But, before we get into it, it is necessary to understand what, exactly is technical support and how it works. 1. You should be skilled in resolving hardware related diagnosis. 2. Monitor and maintain computer systems and networks within the organization. 3. Issues associated with forgotten passwords, viruses or email issues. 4. Analyze software and computer-related issues and can resolve customer queries. 5. Working with customers/employees to identify computer problems and advising on the solution 6. Maintain logs and keep records of customer and employee queries. 7. Assess call logs daily to keep a check on the common trends and underlying problems. 8. Update documents and tutorials so that customers can try to fix problems themselves. 9. Involve experienced technical sales agent and field engineers if the problem is more serious. 10. Testing and fixing faulty pieces of equipment. Contact Us: 9540970000


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