TECHNICAL SALES EXECUTIVE (INBOUND VOICE) IN NOIDA

Technical Sales Executive (Inbound Voice) Experience required: 06 Month - 3 years.. Educational Qualifications: Graduate/Post Graduate (Non-Technical / Technical) Annual Salary: /- to /- per month Job Location: Noida,Delhi Job Summary: 1) Handling Inbound International Voice calls. 2) Resolving the technical issues related to software /hardware for US/UK based clients. 3) Document the calls to ensure all information is captured. 4) Maintaining secrecy of data. 5) Adhere to standard operating procedures required by the process. 6) Attend briefings, trainings/refresher sessions and meetings as required. 7) Should be able to work in rotational night shifts. 8) Candidate must possess excellent verbal and written communication skills. Skills Required: a) Must have basic knowledge of desktop, laptop technical troubleshooting. b)Knowledge about Windows troubleshooting. Hands on Windows Xp, Vista and Windows 7 c) MCSE and CCNA certification will be an advantage. d) Printers and other plug and play devices troubleshooting. Most Welcome candidate from - "Iyogi","IBM","ienergizer","dell",'hcl","wipro","W NS","PCVisor","Teleperformance","convergys","Quatr ro","support mart technical services","we24support","Futureon","vcare","pccare 247","genpact","virtual PC support","select source international",“Pantheon Info Solutions”,“One Touch Solutions”,“igennie technical”,“ Veracious Computer Solutions”,“Dialtech24x7”,“in technologies”,“aps technologies”,“Magus”,“bigtel it solution” Techvadic,Liz Infotech,My Tech Way,Tech Matrix,Xcelserv,Redical Minds,Invincibletech,Sunrice pc Support,Jinionline,Majestic Technical services, Benovillient Technologies Interested candidate Email your resume: or call me on_...thanks...Ajit Kr.