TECHNICAL SALES EXECUTIVE/SR. TECHNICAL SALES EXECUTIVE IN INDIA

Urgent Requirements: -------------------------------- • Job Title: Tech Support Sales Executive / Sr. Tech Support Sales Executive (Voice) • Job Description* Number of Openings: 50 Location: Noida Joining: Immediate Salary: /- to /-Per Month plus incentives Job Profile: - Handling incoming calls & selling technical support subscription plans to the customers. - Excellent communication & convincing skills with fluency in English. - Should be able to multi-task during handling a transaction (Type & Talk), Should be an avid listener. - Will be responsible for ATTAINING daily, weekly and monthly Sales Targets. - Interact with the customers to resolve their queries related with hardware/software issues. - Respond to request for support and assistance from customers. - Hands on Windows Operating System, installation and troubleshooting. - Flair & Passion for Sales. - Strong customer service skills. Job Specification: - Ability to close sales. - Excellent communication skills in English. - Should be able to engage the customer in a conversation and avoid dead air on calls. - Accurately capturing required customer details in CRM. - A high degree of self-motivation and drive. - Ability to work both, independently and as part of a team. - Meet Call Quality requirements as outlined via Call Monitoring Guidelines. Requires maintaining 100% Sales Compliance as per Sales Compliance Guidelines. - Adequate working knowledge of Anti-Virus, Spyware, Trojans, Malwares. - Must have good working & operational knowledge of at least 1 of the following: Antivirus Software (McAfee/Symantec/Trend Micro etc.) - Advance operational/troubleshooting skills (for at least one the following): - Computer Desktop/Laptop operations along with peripherals (Printers, Scanners, USB Drives) - Advanced Knowledge of the Operating systems: Windows 7, Windows , XP Home, XP Pro (Set-Up, Install, Re-Install, and Recovery). - Virus/Spyware/Malware eradication including Manual Virus removal. - Basic Networking Concepts (Wireless Set-Up & Configuration & Internet Connectivity). Other Details: Shift Timing: 8.30 PM to 5.30 AM Cab Facility: Provided, Delhi, Noida, Ghaziabad Meals: Provided Working Days: 5 days working with fixed offs Qualification: Graduate/Under Graduate in any discipline Experience: • Industry of the Employer: BPO / Call Center • Total Experience: 0 Yr to 5 Yrs • Annual Salary Offered: Rs 1.2 Lakh / Yr to Rs 5.00 Lakh / Yr • Location of the Job: Noida • Job Type: Full Time • Shift Type:Night