URGENTLY HIRING ONLINE CUSTOMER SUPPORT EXECUTIVE IN INDIA

GREETING FROM RAJMAHAL SILKS & TEXTILES PVT LTD!!! We are hiring for our company with best package in the Retail industry. Interested candidate kindly give a call on 7200007373/9585920808 Attracts potential customers by answering & suggesting information about our products and services through phone calls, mail or social media Proper follow-up with customer through Mails/Calls and escalation need to be done as and when required Prepare product or service reports by collecting and analyzing customer information Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution Manage large amounts of incoming calls and Generate sales leads Identify and assess customers' needs to achieve satisfaction Build sustainable relationships of trust through open and interactive communication Keep records of customer interactions, process customer accounts and file documents Assist with placement of orders, refunds, or exchanges Take payment information and other pertinent information such as addresses and phone numbers Graduate from any stream (Completed without any backlogs) Service Approach (Humility / Humbleness / Soft Spoken) Should join immediate Good communications skills written and verbal (English & Tamil ALL THE BEST