WALK IN FOR FRANKFINN INSTITUTE(TELE COUNSELOR) FOR DAYSHIFT IN INDIA

Walk-in for Tele Couselors for Dayshift Company: Frankfinn Institute Experience: 0 to 5 yrs Salary: INR P.A Location: Delhi PREREQUISITE:- Graduate /Under Graduate with more than 6 months exp. of in tele calling/call center Must have Good English, Hindi Should have good communication skills. Job Description: 1. Answer phones and respond to customer requests. 2. Sell product and place customer orders in computer system. 3. Provide customers with product and service information. 4. Upsell products and services. 5. Transfer customer calls to appropriate staff. 6. Identify, research, and resolve customer issues using the computer system. 7. Follow-up on customer inquires not immediately resolved. 8. Complete call logs and reports. 9. Recognize, document and alert the supervisor of trends in customer calls. 10. Recommend process improvements. 11. Other duties as assigned. 12. Inbound & Outbound call Interview Timings: Am - 5:00 Pm (Monday to Saturday) Walk in with Updated C.V.& Passport Size Photographs Contact Details:- Ms.Natasha Ms.Mansi Ms.Simran Send your resume at:- Interview Venue:- EXCELLENT JOB SOLUTIONS PVT. LTD. D-246,Balaji Chamber,2nd Floor, Near Laxmi Nagar Metro Station Gate No.1,Opposite Dr.Khullar Clinic, Lalita Park,Laxmi Nagar, Delhi- Website: www.excellentjobssolutions.com