WARRANTY EXECUTIVE FOR AUTHORISED ROYAL ENFIED SHOWROOM IN LALBAHADUR NAGAR

a) Warranty Management 1. Receive faulty parts from the floor team for warranty approval 2. Check the warranty checklist from RE to ascertain whether part is defective and covered under warranty 3. Check with RE TSM in case of any doubts 4. Approve/reject warranty claims. Raise the claim for approval with TSM later on 5. Store the faulty parts for return to Royal Enfield b) Accident repair 1. Assess the accident repair for any accident jobs received by the workshop 2. Prepare a time and cost estimate and agree on the same with the customer and the service advisor 3. Raise requests with Royal Enfield for required spare parts not available with the parts department 4. Monitor and oversee the accident repair and overhaul being carried out by the floor team