WE HAVE OPENING FOR SR. TECHNICAL EXPERT PUNE, MAHARASHTRA IN INDIA

Sr. Technical Expert Pune, Maharashtra Job Description Exp: 8+yrs Qualification: BSC in Computers or Related areas Skills (Must have): Avaya Interaction Centre experience. Call Centre implementation experience Secondary Skills: Programming language.Net, Java. Job Description: - To Manage the Customer Care Center applications development activities. -Plan and control the activities related to other applications that support the CCC functionality in coordination with CCC operation. - Ensure all systems are designed, developed and delivered following the IT standards. Roles & Responsibilities: Responsible for overall Customer care centre telephonic solution design and architecture. Lead the team of Solution architects in ensuring the solution architecture integrates all technical and end user requirements. Provide technical leadership for issues arising related to telephonic area. Closely coordinate with Implementation teams and ensure the implementation is in line with the Solution Design and Architecture. Manage all telephonic related Applications for CCC. Ensure all Applications development activities are documented. Follow all IT standards, processes and guidelines • Interview Venue-Head Office,rd floor, Shaan Brahma complex, Near Ratan Talkies • Dagdu Seth Ganpati Mandir, Appa Balwant Chowk, Pune-. • call for the details. • • • From, • HR snehal • Mo: /