Application systems support

Application support and maintenance services are aimed to ensure that applications are highly available, reliable, and relevant to evolving business needs. To keep your applications effective and relevant to changing business needs, we employ a comprehensive range of activities, including prompt and sustainable introduction of new features, modules, and integrations, application migration and re-architecting. Our professionals are up-to-date with the latest technologies and operating procedures. Our expertise and experience ranges across different languages, databases, enterprise applications, software systems, and platforms. We help to migrate applications effortlessly and provide regular assessments, continuous improvements, efficient optimization, and automation of applications.for more-https://www.quickwayinfosystems.com/application-maintenance

Interactive Application Development (iAD) is about harmonizing art with technology. This business division of RISHANTECH complements the client’s requirement of online and desktop applications – be it a workgroup solution or mailing platform. It adds a further arc to the circle of ‘Net Totality’. A strong team of software professionals empowers the application development capability at iAD, RishanTech. We can develop the applications from Web-stores, online service retailing to enterprise information systems. Our competencies in.NET technologies, ASP, XML, PHP and C/C++ are demonstrated in various network-based applications. SQL/ Oracle database engines support most of these applications

1) To implement Service Policy at dealership. 2) Improve dealer operations and systems/process to meet customer satisfaction. 3) Dealer visit review & improve CSI through process systems for dealer profitability & customer satisfaction. 4) Carry out warranty audit/ DEP audit and ensure cost control as well dealership enhancement. 5) To support monitor dealers in the CSI activity in the region, 6) To monitor workshop up gradation plan for region for better CSI. 7) To identify training needs for the dealer staff 8) To carry out PDI audit. Contact Details:- Ms.Simran Ms.Natasha Ms.Mansi Walk in with Updated C.V.& 2 Passport Size Photographs Between Am - 5:00 Pm (Monday to Saturday) Send your resume at:- Interview Venue:- EXCELLENT JOB SOLUTIONS PVT. LTD. D-246,Balaji Chamber,2nd Floor, Near Laxmi Nagar Metro Station Gate No.1,Opposite Dr.Khullar Clinic, Lalita Park,Laxmi Nagar, Delhi- Website: www.excellentjobssolution.com

Quickway Infosystems offers app maintenance cost in india that are second to none. Our customized application maintenance and support solutions ensure your employees can be more productive at work and you’ll have time to focus on your core business instead of fixing errors. With us, you’ll receive regular software updates and quick response times for maintenance issues; when it comes to application support services, there’s no better choice than Quickway Infosystems. Our mobile application support services team doesn’t simply take care of your problem — they prevent it from happening again with proactive monitoring and preventive maintenance. Clients come to us because they need expert application support services delivered by an industry leader – let us show you how easy it is to get started! Learn more about our business today. https://www.quickwayinfosystems.com/application-maintenance

HI Warm greetings from Rivera Manpower Services. Looking for a job or a job change ?? Your hunt is just a call away. Dial-7829330187. huge job opportunities 200+ openings under one roof!!spot offers!!make the best use of the opportunity. Job Description: Provide remote solutions to problems, problems and explain the solution in such a way that non-technical users understand. Should have knowledge Troubleshooting Hardware/Networking/OS related queries of our global customers Over Phone. Flexible to work in shifts. Good Communication skills is mandatory. *Must be working on Product/Application/Server support. *Should have good knowledge on networking, trouble shooting. *Should give voice and e-mail support to US & UK clients. *Should be technically very good. Willing to work in US shift. Desired Candidate Profile *Installing/Configuring computer hardware operating Systems/Applications *Monitoring and maintaining computer systems and networks *Troubleshooting System/Network problems and diagnosing/solving hardware or software faults *Evaluating new Technology Shifts:day/u.k/u.s/aus REF: SONIA 7829330187 walk in b/w:10 a.m-4 p.m (Monday -Saturday) spot offers just 2 rounds of interview:(walk in with multiple copies of resume walk out with offer) Walk in @ Rivera Manpower Services: #8,samsung plaza 2nd floor,btm 2nd stage near to water tank next to ccd

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Powerful & Secure Control Panel for manage all available services in under one roof. 3. Single Balance to manage all available services & easily understandable user-interface. 4. No Additional Investment, No Deposits & Hidden Charges, No Limits & Targets. 5. Instant Recharge/bill payment less than 5 Seconds with Operator Reference No*. 6. Supports all major prepaid mobile, dth, data card & Bus Operators with all circles in India with common commission slab. Postpaid mobile, Insurance, Electricity Bill & Landline payments with lowest surcharge Rs. 2.50/Bill. Range between Rs 10 to 9999. 7. Instant Payment updating in your a/c less than 10 Minutes using (NEFT/RTGS/FT/IMPS). 8. Access from Anywhere Anytime internet enabled Computer/laptop/tablet/Mobile & SMS based. Website, Mobile web site, Android application also available. 9. 24 x 7 SMS based Recharge with return message. 10. Automatic Refund Technology, If you transaction has invalid from provider. 11. 100% secure transactions & service/server uptime 99%. Recharge success ratio 98%. 12. No need external paper work, full reports are maintained in our servers & also available Daybook, Customer's Credit Sheet, Payment Summary & etc. 13. Graphical Reports, Business analyzing Tools. Search Tools & Transaction History. 14. Common commission for all prepaid recharge / dth / data card & Bus Ticket Booking. 15. Send Priority SMS (Single/Bulk) No Need to purchase bulk SMS Credits 16. Payment update from, Centralized Support Ticket & Dispute System 17. 24x 7 Instant Payment update using credit card /debit card / net banking in your a/c. 18. API also available for developers with 'csv/json/xml' response. 19. Free SMS Alerts: for Cash Load, Paid Bill info (you & your customer) & Reversed Amount. 20. Interest Credit: 2nd of every month you will get interest amount of average minimum maintain closing balance of previous month amount in your wallet. 21. Instant - Same Bank Transfer 24x7 SBI TO SBI , IOB TO IOB , SBT TO SBT Automation is available 22. Any time you purchase credits. 23. Application updates in every week 24. Support All Major Providers across India [Recharge/Bill Payment/Bus Ticket Booking] 25. Support SMS Based Recharge [24x7] (Single Sim Recharge) 26. Send unlimited priority bulk sms service with pay per used sms. (No need to buy bulk sms credits) (9:15 AM To 8:45 PM) 27. Support Rs. 10 to Rs. 9,999 as single recharge/bill payments 28. Anytime Cash Upload Instantly in your account by using major credit/debit cards and Net Banking 29. Instant For Prepaid Mobile Recharge/DTH/Data Card/Landline/Postpaid Mobile & Bus Ticket Booking 30. Schedule For Electricity Bills & Insurance Policies 31. Provider's Recharge Schemes (Prepaid Mobile/Dth) 32. Auto Detect Operator & Circle in Prepaid Recharge. and etc., 33. Auto Reverse Technology, If transaction has been invalid, Amount will be credited in your account directly. 34. SMS Alert: Cash Load, Transaction Reverse, etc free of cost. 35. Access From, Desktop, Laptop, Tablet, Smart Phones, Mobile SMS and Android Application 36. 100% Secure Transaction and 100% Account Transparent Details For more details you check bellow URLS  To visit our site page Our home page: - http://www.onlinej2j.com/home  You can see the demo we provide screen shots about of our application features Our Web Application Features: http://www.onlinej2j.com/appfeatures Our Mobile Website Features : http://www.onlinej2j.com/appfeaturesmobile SMS Based Recharge Codes : http://www.onlinej2j.com/smscodes Android Mobile Application: http://www.onlinej2j.com/appfeaturesandroid  You can see of our services Services: http://www.onlinej2j.com/services  You can to see the details of commission and surcharge Commissions & Surcharges Slabs: http://www.onlinej2j.com/becomearetailer  We have mentioned our account details to our site in how to pay in a full detailed How to Pay: http://www.onlinej2j.com/howtopay  You can start your own recharge business by joining as a retailer Registration Form: http://www.onlinej2j.com/register  For more details contact us Contact details: http://www.onlinej2j.com/contactus Mails us: sales@j2jsoftwaresolution.com Voice: Sales/Support/Billing/Technical (9:30 to 6:00) Tamil: +91 4652 425061 English: +91 4652 425063 Hindi: +91 9486 325061 Thank you, Sales Team J2J Software Solutions. +91 04652-425063 (MON-FRI: 9:00AM To 6:00PM)

Urgently required ERP Applications Analyst for a UK Based Multinational company in Bangalore. Dear Job Seekers, MME Introduce, excellent job opportunity for your bright career. Find below the details and revert back if you are from same industry and taking care of similar job responsibility. Only Serious job seekers need to share their application. Designation:- ERP Applications Analyst Industry: IT Job Location: Bangalore Qualification: IT Background Experience: Min 5 Years Job Requirement: Overall Purpose of job Reporting to Head of IT, and manage any development requests and enhancements for the ERP solution (QAD). Also manage related systems (stream serve, reporting utilities). Document and provide prompt feedback on global requests for additional business requirements. Key Account abilities: •Global cloud based ERP System administration. •Work with our partner QAD on any development promotion into Test and Live environments. •Manage all aspects of the ERP environment and its related systems. •Resolve any technical issues promptly and provide communication to all stakeholders at all times. •Ensure quick turn around on any customized or specific reporting requirements from the ERP system. •Exposure/experience in Mfg.pro ERP from QAD. (or similar; ERP LN(Infor), AX/NAV (Microsoft), JDE, SAP etc. •Ability to support user issues and processes within a manufacturing environment. •Actively worked on an ERP systems for deployment/enhancement. •Minimum 5 years of experience working with IT ERP applications. •Support analysis and business requirements phases, ensuring the delivery of quality business requirements. •Support and help drive internal/external requirement sessions, assess impacted business areas. •Evaluate with technical teams to understand and review/document the high-level impact of proposed enhancements. •Thoroughly document and train details of all approved changes/modifications. •Report creation and administration from ERP sy

Responsible for carrying out IT technical requirements and support for assigned areas to provide technical solutions that maintain daily efficiency, monitor and maintain the computer systems and networks. installing and configuring computer systems, diagnosing hardware and software faults and solve technical and applications problems.Duties:* Implement and manage the network infrastructure and services for the business to ensure maximum availability and performance at all times.* Practice network asset management, including maintenance of network component inventory and related documentation.* Manage and ensure optimal operation of all network services including LAN, WAN, Email, Authentication/Active Directory, Application Services, Voice/Telephony and Video.* Manage and ensure effectiveness of security (perimeter, edge and core) solutions, including firewalls, proxies, anti-virus solutions, and intrusion detection systems.* Execute test plans to check infrastructure and systems technical performance. Report on findings and make recommendations for improvement. * Incident, Problem and Change Management on a RIM environment and familiar with data center operations* Conceptual knowledge of Business continuity and DR planning* Working with IT support personnel providing network administration and end users with technical support.Requirements

Mega Walk-in Drive for Systems Engineers on 7th July (Tuesday) @ Precision Group in Hyderabad Greetings from the Precision Group!!! Explore career opportunity at Precision Infomatic (M) Pvt Ltd, We are hiring L1 & L2 Systems Engineers for Hyderabad location URL: www.theprecisiongroup.co.in The Precision Group is an INR 250 Crore IT Group with its corporate office in Chennai, India and is one of India s premier sources for Biometric solutions, IT products, IT solutions & support services. Established in , Precision has a PAN India presence and provides complete IT Infrastructure Services and Solutions. Precision employs over dynamic professionals with varied skill sets. Venue Precision Infomatic (M) Pvt Ltd Plot # 68, Syndicate Bank Colony, ICICI ATM Lane, West Marredpally, Secunderabad . Landmark: Near Westmarredpally Police Station. Contact Person: Vijay Naidu & Tarak Ramarao Reception / Board: +- & Role: Systems Engineer (L1 & L2) Job Location: Hyderabad Experience: 6 Months to 5 Years Registration timeslot: 9 AM to 2 PM Job Profile Installation and configuration of Windows based operating systems (Windows Xp, Vista,7 & 8) Software installations and troubleshooting of all types of customer oriented field problems, network setting for TCP/IP and Internet setup. Trouble shooting of all types of Hardware and software applications problems. Configuring & troubleshooting of Desktop/Laptops for L1, L2 levels & Managing backup and recovery. Configuring & troubleshooting of printer, scanner & LAN related issues reported by users Installation and configuring of wireless Data Cards in users laptops. Exposure in Active Directory user creation & deletion Maintenance and Troubleshooting of connectivity problems using Ping, Trace route. Trouble shooting hardware, software & networking problems. User group policies creation & modification Monitoring of virus issues through Symantec Endpoint Protection antivirus. Regular data & mail backup of MS outlook (PST files). Password creation & resetting to end users through remote desktop Good experience in configuring & troubleshooting of MS Outlook or Outlook Express Remotely resolving application problems and network problems and mail configurations through net meeting, remote desktop sharing. Resolving tickets with in the SLA which is raised from End User side. Maintaining Assets through Asset Management Tools Design and integrate specifications for systems Participate in an on-call rotation Recommend new processes and procedures, equipment and software Act as a senior resource for other System Engineers and for the team Communicate and interact with the other team members or colleagues to ensure coordination and cross-training Desired Candidate Profile (Background Verification Must) Certification or knowledge in ITIL Willing to work under 24/7 support Preferred candidates from Enterprise corporate environment Good verbal & written communication skills Expert level knowledge of current technologies and hardware capabilities Strong analytical and troubleshooting skills Microsoft global certifications (MCSE/MCP/MCITP/MCSA/MCTS) Any Graduate/Bachelor's Degree (Regular) For queries, contract: Naresh - Human Resource - Resourcing Phone number: Mail id:

For courses in Expert Systems, Knowledge-Based Systems, Artificial Intelligence or Decision Support Systems, this book embodies the fact that expert systems now extend beyond the field of computer science into such areas as engineering and business. It offers a comprehensive understanding of expert systems and shows their application to real world problems. The material is presented in such a way that the student needs no previous experience in computers or computer programming. The book addresses all of the topics necessary to understand, build, validate, and implement expert systems - with many examples, exercises, and problems. A working version of EXSYS - a microcomputer-based expert systems software program - is packaged with the text.

Job Location Ahmedabad, Pune, Vadodara, Surat, Mumbai, Delhi, Indore, Kolkata, Banglore, Hyderabad, Noida, Nagpur, Jaipur, Gurgaon Company Profile: Vatsal Technosoft Pvt. Ltd. is an IT base solution company, headquartered in Ahmedabad with 18 branches all over India as well International Branches in California, USA and shortly we will be opening in UK, Germany and Australia. We focus mainly on Web Application & Mobile Development. We are expertise in technologies like PHP, ASP.NET, ANDROID, IOS, and JAVA etc. VT consists of talented & expert Teams to provide IT Consultation for business growth and development. Our aim is to provide best solutions with International Standards. VT Work Culture: It is one of the best work cultures for Freshers to start your own Career and you won't regret after joining our Company. No. of Positions: 10 Desired candidate Profile: Good communication skills and written English. Ability to evaluate and coordinate IT Service desk including servers support, networking, desktop/laptop troubleshooting Should be able to solve Technical issues remotely by using Teamviewer. Should be able to provide support on the first line of help desk to internal users within the time specified. Good Knowledge On Operating Systems, Networking and MS Applications Multitasking and coordination skills and good Team Player Well versed with technology (understanding of networks, monitoring, DBMS, Windows) Good knowledge of Microsoft Office Suite (Word, Excel, Outlook etc.) Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions Job Description: Solving Technical Issues till resolution and follow up as mandated by the process requirements Need to identify problems, investigate causes and recommend solutions to correct common failures. Typically provides technical support for Internal Staff. Daily system monitoring, verifying and reviewing all server resources, systems and key processes etc. Investigating and troubleshoot all issues related to IT infrastructure for internal teams. Perform basic level of problem determination for any technical issues which may occur in ticket system, emails etc. Ticket triage and escalation to the appropriate level. Perform basic software setup. Benefits of Joining VT: No Bond, No Training Fee and No Deposit. 5 days working (Saturday & Sunday Off) Flexible Work Timings in Training Period. Recognition of Best Employee of the month & Best Team of the month for best performance and fair Chance to show Managements skills and to implement it if it is best. Sessions on Soft Skills & Personality Development for all Staffs. Goodies/Gifts in Festive Seasons of VT. Compensations on Extraordinary Work (Applicable only who are / will be part of Product Development Teams) Direct Communication with Top Management. Salary will be around *12,000 16,000* with every Six months increment 20% to 40% (applicable only after completion of training period) After successful completion of Training Period, facility to join any branch location as per his or her preference.

Oracle Real Application Clusters is high availability solution provided by oracle which also enhance and help with scalability, load balancing agility for any application. Real Application Clusters (Oracle RAC) contains multiple nodes which allows several nodes in a system to accesses the database stored on shared disk storage. If any node fails or goes down then, the database and service will be still available through other nodes. Igniter InfoTech is one of the expert and leading oracle real application (oracle RAC) training provider with proven track record of high quality training. This course has been designed to provide to give practical training with various hands on tutorials and exercise. Igniter have highly qualified, expert and industrial experienced team of Oracle RAC Certified trainers, who have 7 to 10 years of experience. In this course candidate will learn basics of RAC architecture, GRID database administration and management, command line utilities and basic commands like SRVCTL, CRSCTL. You will learn RAC network connection and backup and recovery along with node management and online migration. PREMIUM COURSE BENEFITS 8+ years experienced and Certified Expert trainers. High training quality at affordable cost Complete support and all assistance for certification and in-depth training. Hands-on practical labs various exercise. 100% satisfaction guaranteed Igniter Infotech Deccan Pune Office Address: 301, 3rd Floor, Pinnacle Pride S. No. 1544/45 A, Sadashiv Peth, Near Hotel Durvankur, Tilak Road, Pune - 411 030 Maharashtra, India. Call 9175269538 Our Other Courses Training provider in 11g/12c Oracle database administration. Oracle golden gate Oracle Performance Tuning. Oracle real application Cluster (RAC). Oracle 11g R2 Grid Infrastructure Concepts What is a Cluster Grid Foundation Components Oracle Clusterware Architecture Oracle Clusterware Software and Storage Describe ASM Architecture Creating and Managing ASM Disk Groups Creating and Managing ASM Cluster File systems Administering Oracle Clusterware Troubleshooting Oracle Clusterware Grid Infrastructure Installation and Configuration Hardware Requirements Network Requirements Software Requirements DNS and DHCP Configuration Grid Plug and Play Considerations Single Client Access Names Post installation tasks Oracle Automatic Storage Management concepts ASM Instance ASM Disks ASM Disk Groups ASM Redundancy Cluster installation Prerequisite for Oracle 11g R2 RAC Linux OS Software Installation Create OS Group and User Accounts Networking Synchronizing the Time on ALL Nodes Configuring Kernel Parameters Set shell limits for the oracle & grid user Create the Oracle Inventory Directory Creating the Oracle Grid Infrastructure Home Directory Creating the Oracle Base Directory Creating the Oracle RDBMS Home Directory Stage the Oracle Software Check OS Software Requirements Cluster Verification Utility Shared Storage Configuration Types of Shared Storage Partition the Shared Disks Installing and Configuring ASMLib Using ASMLib to Mark the Shared Disks as Candidate Disks Oracle 11g Grid Infrastructure Installation Basic/Advanced Grid Infrastructure Install (without GNS and IPMI)… Grid Infrastructure Home Patching RDBMS Software Install Run ASMCA to create diskgroups Oracle 11g R2 RAC Database Software Installation Installing The Oracle Database Software Creating A Cluster Database Post database Creation Tasks Administering Oracle Clusterware Managing Clusterware with Enterprise Manager Determining the Location of the Oracle Clusterware Configuration Files Backing Up and Recovering the Voting Disk Adding, Deleting, or Migrating Voting Disks Locating the OCR Automatic Backups Oracle Local Registry Migrating OCR Locations to ASM Managing Network Settings Managing Oracle Clusterware Administering ASM Instances ASM Initialization Parameters Adjusting ASM Instance Parameters in SPFILEs Starting and Stopping ASM Instances Using srvctl Starting and Stopping ASM Instances Using ASMCA and ASMCMD Starting and Stopping ASM Instances Containing Cluster Files Starting and Stopping the ASM Listener Administering ASM Disk Groups Creating and Deleting ASM Disk Groups ASM Disk Group Attributes ASM Disk Group Maintenance Tasks Viewing ASM Disk Statistics Prerequisite Steps for Extending a Cluster Using addNode.sh to add a Node to a Cluster Rolling Patches and Rolling Upgrades Installing a Patchset with the OUI Utility Installing a Patch With The opatch Utility Cluster Node Management Add/Deleting the instance Add the Node Remove the Node Single-Instance Conversion Using rconfig Single-Instance Conversion Using DBCA Troubleshooting Oracle Clusterware Oracle Clusterware Log Files Gathering Log Files Using diagcollection.pl Component-level Debugging RAC-Specific Wait Events, Global Enqueues, and System Statistic Implementing the Most Common RAC Tuning Tips Using the Cluster Database Performance Pages Using the Automatic Workload Repository in RAC Using Automatic Database Diagnostic Monitor in RAC. For More Information: Click here 1.Oracle real application (RAC)- 2.Oracle 11g/12c database administration (DBA) training - 3.Oracle golden gate training- 4. ASP.Net MVC Training -

We provide internship for Embedded Systems. The selected intern(s) will work on following during the internship: 1. Understanding the requirement and evaluating the development process 2. Developing the application 3. Should support on the other ongoing Projects. Eligibility: Any graduate Internship|| Embedded Systems || Embedded Systems Internship || Embedded Systems 2018 || Embedded Systems Freshers For more details contact: Ashwini, ph:9108716545 Email: ashwini.j@evolettechnologies.com

We are looking for smart people who are flexible, have a passion to learn new things and develop state of the art systems and are highly motivated. The candidate will grow with the organization and will have an opportunity to manage team members. Experience You will Gain. Skill you build, debug and deploy application on cloud with minimal team support, gain working knowledge in the area of Hadoop implementation for Big Data analysis, Web & Mobile Development, Front end framework like Jquery,Angular.js, PHP framework like Laravel, FuelPHP and may cutting edge framework and technologies. Title Description Qualification BE/MCA/BCA (Computer Science) Job Type Six month’s probationary period along with permanent Job offer, on successful completion of probationary period. Salary During Probationary period (Rs – Rs ) / Annum On Confirmation of Job Offer Post 6th Month Probationary period (Rs ) / Annum Mandatory Skill Sets Must have good understanding in engineering fundamentals such as Operating system concepts Algorithms, Object oriented Programing, RDBMS. Knowledge on computer networking, internet web technologies Web2.0 concepts Good to have experience developing and working with below Web: LAMP/RoR based web with HTML, CSS, JavaScript & its frameworks, and AJAX. Mobile: Core Java, Objective-C, PhoneGap, ExtJS and other framework. Location for Bangalore Selection Criteria Written Aptitude & Technical Test and One-on –One Technical & HR Round Who will take up the position for Fresher and Experienced, who will work with usability team (UI/UX engineers), Core Engineering Team & business Team (to capture and articulate requirements), develop and deploy multi-user web application & will be involved in building innovative SAAS based products. The candidate will work on adding new features to our existing web & mobile application as well as creating new Web application & designs. The candidate should have the ability to thrive in small, friendly and highly dynamic team in a fast-paced environment where flexibility and tolerance is a necessity, also should be flexible in taking up other ad-hoc Responsibilities/duties as assigned. Essential Duties /Responsibilities/Experiences/capabilities/should have … Domain of work will be around web development, Web & Mobile application development Defensive coding ability accompanied with strong analytical and creative problem solving skills Able to create AJAX work flow for the development, Able to writing SQL queries In-depth debugging skills; ability to reach out and use team strengths to solve problems How to Apply: Interested candidates should respond with a cover letter and latest resume

Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs • Handle calls on Raid, SCSI, SAS etc • Assist TCP/IP Networking configuration • Handle Escalations from end users • Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups. • Configure and Trouble shoot DNS and DHCP related issues • Starting and stopping of services; Run level conceptsFollow the Checklist(s) and Standard Process • Data submission for server outage summary report • Follow up, coordinat for HW fault/spare with OEM vendor and speed up for call closure • Call logging & follow-up action with the principal Vendors for warranty related incidents • Escalate the problem to the Technical Specialist, RTSG or TSG if not resolved • RCA on repeated issues.

** Expert in Remote desktop configuration ** IT technical support officers monitor and maintain the computer systems and networks of an organisation. You will be installing and configuring computer systems, diagnosing hardware and software faults and solving technical and applications problems, either over the phone or in person. In your role as technical support you'll cover one or more areas of expertise, depending on the size of the organisation. Organisations increasingly rely on computer systems in all areas of their operations and decision-making processes. It's therefore crucial to ensure the correct running and maintenance of IT systems. Job titles may vary. Alternatives include: applications support specialist help desk operator maintenance engineer technician. You can also work within first or second-line support. The work is as much about understanding how information systems are used as applying technical knowledge related to computer hardware or software. Responsibilities I'll be responsible for the smooth running of computer systems and ensuring that users get maximum benefits from them. Individual tasks vary depending on the size and structure of the organisation, but i'll need to: install and configure computer hardware operating systems and applications monitor and maintain computer systems and networks talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues troubleshoot system and network problems, diagnosing and solving hardware or software faults replace parts as required provide support, including procedural documentation and relevant reports follow diagrams and written instructions to repair a fault or set up a system support the roll-out of new applications set up new users' accounts and profiles and deal with password issues respond within agreed time limits to call-outs work continuously on a task until completion (or referral to third parties, if appropriate) prioritise and manage many open cases at one time rapidly establish a good working relationship with customers and other professionals, such as software developers test and evaluate new technology conduct electrical safety checks on computer equipment. WhatsApp Number is +91 show contact info