Csr analyst

Inbound Quality Analyst job in thane Quality Analyst job in thane Quality Analyst job in thane Quality Analyst job in thane Quality Analyst job in thane Quality Analyst job in thane Quality Analyst job in thane Quality Analyst job in thane Quality Analyst job in thane For Further Details Call Yasmeen khan Or Mail me your resume Call Centre Jobs, Domestic / International Call Center BPO jobs, Tele Caller jobs, BPO Voice / Non Voice jobs for freshers & experienced in & around Mumbai, Thane &Navi mumbai We have urgent opening for CSA / CSE / CSR/ Back Office Executive/ Telemarketing Executive/ Account process Position at Mumbai and Pune Branch. Career With Us based in Mumbai and deals with UK / US / Australian and Domestic Clients. Quality Analyst job in thane Quality Analyst job in thane Quality Analyst Process: inbound Exp: 1 yrs - 3 yrs in inbound QA Salary: 15k - 20k location: Thane We have many positions open so please refer this to your friends and colleagues as well. For any further clarification please feel free to contact on the details provided below. CAREER WITH US Office No.4, Garib Nawaz Apt, Next to Mhatre Mansion, Nr old Petrol Pump, Mumbra, Thane:- Contact person: Yasmeen Free professional Resume Click below link http://careerwithus.co.in/sample-resume/

Opening for Quality Analyst - leading company at Andheri Job profile: call checking call audits call barging handling team of CSR doing call quality check Min. 6 month Experience Required on paper as a Quality Analyst in BPO Salary /- Inhand + Free Lunch & good growth opportunity Day Shift And Sunday Off Call Shivkumar

Title: Quality Analyst Qualification: Any Bachelor/ Master Degree Experience: 2+ years Role Category Support Industry BPO Key Skills QA's duty is to share the feedback for the whole process and take steps to improve the process by escalating the short comings to the training department and conducts training. Job Responsibilities 1.To audit the number of calls given by the client on a daily basis 2. Record feedback and To let the Customer service executive know about his/hers areas of improvements 3. Bring in necessary changes to the process and constant updation of call center core process 4. To check whether the CSE has incorporated Knowledge and competence and the customer was able to comprehend to what the CSE was talking about 5.Attend call calibrations 6.To check if the CSR has used the right telephonee etiquettes,And followed appropriate hold procedures and has a given a proper resoltion for the customers request.. Job Profile Work Timings - Any 9 hours between 4:30pm to 5:30 am Work days - 5 Days a week Salary -Inline with Industry standards