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India
Hey Aspirants, Our Recruitment team is back with few more vacancies for Hr Recruiter / Executive Profile, Customer Care Executive/ Senior Customer Care Executive, Customer Representative Ascociate, Customer Representative Officer Job Description: Customer Care Executive / Senior Customer Care Executive, Customer Service Officer / Senior Customer Service Officer. General Purpose: - Answer incoming calls from customers to take orders, answer inquiries and questions, handle complaints, troubleshoot problems and provide information. No. of Vacancies: 32 nos. (urgently required) Salary Rs. (Take home Per month) Languages: English and any 1 out of (Hindi/Kannada/Telugu?Tamil) Main Job Tasks and Responsibilities:- Answer calls and respond to emails Handle customer inquiries both telephonically and by email Research required information using available resources Manage and resolve customer complaints Provide customers with product and service information Enter new customer information into system Update existing customer information Process orders, forms and applications Identify and escalate priority issues Route calls to appropriate resource Follow up customer calls where necessary Document all call information according to standard operating procedures Complete call logs Produce call reports Education and Experience High school diploma or equivalent Proficient in relevant computer applications Required language proficiency(Fluency in English) Knowledge of customer service principles and practices Knowledge of call center telephony and technology Some experience in a call center or customer service environment Good data entry and typing skills Knowledge of administration and clerical processes Key Competencies Verbal and written communication skills Listening skills Problem analysis and problem solving Customer service orientation Organizational skills Attention to detail Judgement Adaptability Team work Stress tolerance Resilience Interview Details: two rounds only. 1) HR Round 2) Ops Round Venue Details: Bangalore Post your resume to: syrowjobsATgmail.com
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India (All cities)
GREETING FROM RAJMAHAL SILKS & TEXTILES PVT LTD!!! We are hiring for our company with best package in the Retail industry. Interested candidate kindly give a call on 7200007373/9585920808 Attracts potential customers by answering & suggesting information about our products and services through phone calls, mail or social media Proper follow-up with customer through Mails/Calls and escalation need to be done as and when required Prepare product or service reports by collecting and analyzing customer information Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution Manage large amounts of incoming calls and Generate sales leads Identify and assess customers' needs to achieve satisfaction Build sustainable relationships of trust through open and interactive communication Keep records of customer interactions, process customer accounts and file documents Assist with placement of orders, refunds, or exchanges Take payment information and other pertinent information such as addresses and phone numbers Graduate from any stream (Completed without any backlogs) Service Approach (Humility / Humbleness / Soft Spoken) Should join immediate Good communications skills written and verbal (English & Tamil ALL THE BEST
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India
Inbound Call Center Job Description Hey Aspirants, Our Recruitment team is back with few more vacancies for Hr Recruiter / Executive Profile, Customer Care Executive/ Senior Customer Care Executive, Customer Representative Ascociate, Customer Representative Officer, Business Development Executive / Manager. Job Description: Customer Care Executive / Senior Customer Care Executive, Customer Service Officer / Senior Customer Service Officer. General Purpose Answer incoming calls from customers to take orders, answer inquiries and questions, handle complaints, troubleshoot problems and provide information. No. of Vacancies: 32 nos. (urgently required) Salary – Rs. (Take home Per month) Main Job Tasks and Responsibilities:- •Answer calls and respond to emails •Handle customer inquiries both telephonically and by email •Research required information using available resources •Manage and resolve customer complaints •Provide customers with product and service information •Enter new customer information into system •Update existing customer information •Process orders, forms and applications •Identify and escalate priority issues •Route calls to appropriate resource •Follow up customer calls where necessary •Document all call information according to standard operating procedures •Complete call logs •Produce call reports Education and Experience •High school diploma or equivalent •Proficient in relevant computer applications •Required language proficiency(Fluency in English) •Knowledge of customer service principles and practices •Knowledge of call center telephony and technology •Some experience in a call center or customer service environment •Good data entry and typing skills •Knowledge of administration and clerical processes Key Competencies •Verbal and written communication skills •Listening skills •Problem analysis and problem solving •Customer service orientation •Organizational skills •Attention to detail •Judgement •Adaptability •Team work •Stress tolerance •Resilience Interview Details: Two easy Round of Interview: 1) HR Round 2) Ops Manager Round Venue: Syrow Infotech LLP #th Cross, Sanjay Nagar, Next to RMV Diagnostic Centre, RMV 2nd Stage, Bangalore, Karnataka – You can also mail your resume directly or follow our blogs
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India (All cities)
BITS Employment is inviting applications from candidates for the position of "Guest Relation Executive" for a famous star hotel in Coimbatore and Chennai. We are looking for dynamic and enthusiastic Guest Relation Executive to manage the relationships between the hotel and the customers. Job Description: As a Guest Relation Executive(GRE) you will be the key person in front office team and to be a bridge between the Guest and the hotel. You will be the key person in front office so proper greeting to the customers and wishing upon their arrival. Providing the best experience to the clients during their visit and stay. Working on front office activities. Responding customer s emails and queries. Work on check-in list and maintain database. Comply with restaurant security, fire regulations and all health and safety legislation. Building rapport with the clients and promote our organization to them. Proper greetings to the client during check-in. Giving a fond farewell to guest while checkout. Checking the hotel staffs availability and making them ready for client service. Managing and handling guest complaints. Handling activities of dining room personnel. Helping in delivering quick and quality service to patrons. Arranging team to make sort out guest complaints. Taking client bookings and orders for tables. Managing tables before client arrivals. Getting the feedback from the client and making sure they are noted and cleared. Planning for special service for VIP guest and for other events like corporate, birthday party and etc Manage the front desk by receiving incoming calls, greeting and attending to customers. Ensure neatness and cleanliness in tables, kitchen and serving places. Ensures that restaurant brand standards are consistently implemented. Required Candidate profile Strong communication skills Should have pleasing personality. Commitment to delivering top quality customer service Excellent interpersonal skills and dynamic in handling staff Ability to establish good contact with customers. Strong in guest service skill. An ability to listen and respond to demanding Guest needs Perks and Benefits Salary is not a constraint for the right candidate. Please visit our website address for further details: www.bitsemployment.com Contact: Sneha-HR BITS Employment Venue: BITS Employment, No.21C, 3rd floor, Catholic Syrian Bank Upstairs, Sri Ganesha Complex 10th Street, Cross Cut Rd, Gandhipuram, Coimbatore, Tamil Nadu 641012 Website: www.bitsemployment.com {Interested candidate can share cv at jobs@bitsemployment.com}
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India
Dear Candidate, Greeting from Eagle Photonics Pvt ltd Looking for Admin Sale / Inside Sale /Semi voice (No target) Qualification: Bsc, BCA,BE,BBA,BBM Or Any Science Background, with good verbal & written communication Only Female candidate Salary up 15k Job Description Involved In Sales, Marketing activities Cold calling/ Tele calling Processing new sales leads Managing the correspondence between the sales team and their clients Providing data and reports to help the sales team Keeping track of sales targets Handling Existing Customers Issues & Client support Track of Renewal Orders and follow-up Generating Proposal, Quotation Driving the attendees for Seminars, Webinars She should be self motivated and have good convincing power. Exceptional verbal communication and presentation skills. Excellent listening skills. Strong written communication skills. Self motivated, with high energy and an engaging level of enthusiasm. Pls send Your updated CV To Thanks & Regards Pavithra Sharma Eagle Photonics Pvt Ltd Mob: Padmanabha Nagar Bangalore
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India
Dear Candidate, Greeting from Eagle Photonics Pvt ltd Looking for Admin Sale / Inside Sale /Semi voice (No target) Qualification: Bsc, BCA,BE,BBA,BBM Or Any Science Background, with good verbal & written communication Only Female candidate Salary up 15k Job Description Involved In Sales, Marketing activities Cold calling/ Tele calling Processing new sales leads Managing the correspondence between the sales team and their clients Providing data and reports to help the sales team Keeping track of sales targets Handling Existing Customers Issues & Client support Track of Renewal Orders and follow-up Generating Proposal, Quotation Driving the attendees for Seminars, Webinars She should be self motivated and have good convincing power. Exceptional verbal communication and presentation skills. Excellent listening skills. Strong written communication skills. Self motivated, with high energy and an engaging level of enthusiasm. Thanks & Regards Pavithra Sharma Eagle Photonics Pvt Ltd Mob: Padmanabha Nagar Bangalore
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India (All cities)
Description Greeting customers as they arrive, showing them to their table, and providing them with menus Taking customers' orders accurately and communicating them to the kitchen or bar staff Serving food and drinks to customers, and checking back with them to ensure that they are satisfied with their meals Handling customer complaints or concerns in a professional and prompt manner Operating point-of-sale (POS) terminals, processing payments, and making change Maintaining a clean and organized dining area, including setting and clearing tables Following proper food safety and sanitation guidelines Assisting other staff members with various tasks as needed Cooperating with management to ensure that all policies, procedures, and standards are met
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