Receiving inbound customer calls

Job Description Receiving inbound customer calls Answering customer queries in prescribed manner Helping customer in resolving grievance Maintaining customer service level Job Location Thane/ Turbhe/ Rabale Interested candidates me at Call Heena 90292.09248

Huge Vacancy-Cab Booking Inbound Customer Care At Nr Andheri Station Permanent Job and good growth opportunity. Min. 12th Pass Salary 12k to 17k Inhand + Daily Free Lunch + Refreshments No Any sales And Target, Only Handle Incoming Calls of customers Location at Andheri Day Shifts For Female And Rotational Shift for Male Call - shivkumar

Customer service Executive Bpo Fresher 10th 12th job skills: Handling Inbound Customer calls (Domestic process) Catering to customer queries, requests through Calls (Voice Process) Keeping records of customer interactions and different transactions, recording details of complaints, comments, inquiries. Follow up to ensure that appropriate action has been taken on customer requests and complaints. Escalate unresolved customer requests, pass on grievances to higher departments for further investigation and clarification. Always check and ensure that Customer Service follow-up procedures are complete and meet time standards and regulations. Service customers by providing necessary product and service information while also resolving problems simultaneously Qualification: 10th 12th (Pass or Fail) Location: Chennai Timing: Full Time Salary: 10k to 15k For Freshers Exp: Freshers Benefits: OT + Incentives + Increments based on ur Performance ARREARS & FRESHERS / EXPERIENCE CAN ALSO APPLY. For Further More Details Contact Us: HR.DEVI PH - 91760 AND 74708

Customer Relationship Manager 99IIIO2942 Ites, Bpo, Kpo, Lpo, Customer Service, Operations. Handling The Inbound Customer Calls.... 9958581555

Customer care executive female Madurai IT company in Madurai is looking for experienced candidate in receiving inbound calls and out bond calls with good communication skills coordinate with other department and basic system knowledge Company - IT / software Location - Madurai Qualification - Graduate Experience - 3 to 6 years Salary - RS 12000 to 20000 skills - Customer followup & Communication Interested can contact Happy Jobss 7373993339 / 8489498080 / 8489298080 Forward your resume to look4jobss@gmail.com

Inbound Call Center Job Description Hey Aspirants, Our Recruitment team is back with few more vacancies for Hr Recruiter / Executive Profile, Customer Care Executive/ Senior Customer Care Executive, Customer Representative Ascociate, Customer Representative Officer, Business Development Executive / Manager. Job Description: Customer Care Executive / Senior Customer Care Executive, Customer Service Officer / Senior Customer Service Officer. General Purpose Answer incoming calls from customers to take orders, answer inquiries and questions, handle complaints, troubleshoot problems and provide information. No. of Vacancies: 32 nos. (urgently required) Salary – Rs. (Take home Per month) Main Job Tasks and Responsibilities:- •Answer calls and respond to emails •Handle customer inquiries both telephonically and by email •Research required information using available resources •Manage and resolve customer complaints •Provide customers with product and service information •Enter new customer information into system •Update existing customer information •Process orders, forms and applications •Identify and escalate priority issues •Route calls to appropriate resource •Follow up customer calls where necessary •Document all call information according to standard operating procedures •Complete call logs •Produce call reports Education and Experience •High school diploma or equivalent •Proficient in relevant computer applications •Required language proficiency(Fluency in English) •Knowledge of customer service principles and practices •Knowledge of call center telephony and technology •Some experience in a call center or customer service environment •Good data entry and typing skills •Knowledge of administration and clerical processes Key Competencies •Verbal and written communication skills •Listening skills •Problem analysis and problem solving •Customer service orientation •Organizational skills •Attention to detail •Judgement •Adaptability •Team work •Stress tolerance •Resilience Interview Details: Two easy Round of Interview: 1) HR Round 2) Ops Manager Round Venue: Syrow Infotech LLP #th Cross, Sanjay Nagar, Next to RMV Diagnostic Centre, RMV 2nd Stage, Bangalore, Karnataka – You can also mail your resume directly or follow our blogs

Inbound Hindi Call Center No Rejection Direct Selection-Bhandup Receiving inbound calls Only(No Sales And no any target) Job Location At Bhandup Fix Day Shifts and Sunday Off Comm. Skills required in Hindi Only Qualification 10th Pass Only Payment - in hand + Incentives Fresher Can apply, No Exp. required Call Shivkumar Hr

Resolving customer queries with regards to trouble shooting Receiving inbound calls from customers Updating the customer with new technologies Ensuring customer satisfaction Ensuring proper service provided to customer *Eligibility Criteria:- Graduate freshers SSC + 3yrs of any diploma with Excellent communication skills. Basic computer knowledge. Willing to work in rotational shifts. Cab facilities Walk In - Monday-Friday Time: 10:00am - 5:00 pm Contact Person: Frank(HR) VERTEX, Esskay Building 1st Floor, 144/74 Greams Road, Thousand lights, Chennai - 6 (Opp. to BSNL Office) Mobile no-9094257841

JOB DESCRIPTION • Answer incoming calls and respond to customer&rsquos emails • Management and resolve customer complaints • Sell products and place customer orders in the computer system • Identify and escalate issues to supervisors • Provide product and service information to customers • Research required information using available resources • Research, identify, and resolve customer complaints using applicable software • Process orders, forms, and application • Route calls to appropriate resources • Document all call information according to standard operating procedures • Recognize, document, and alert the management team of trends in customer calls • Follow up customer calls where necessary • Upsell products and services • Complete call logs and reports • Other duties as assigned FRESHER CANDIDATE CAN ALSO APPLY FOR THIS PROFILE CONTACT HR JIGYASA MOB.NO 8800675213

Dear Candidate, Greetings from Lane Consultancy Services, Job description enclosed below for your kind reference. Qualification: Any Graduate (BE/B.Tech / Arts and Science-Any stream). Post Graduate (ME/MTech/MA/MSc etc) Need 15yrs of Educational background. Year of Passing: Any (provided ready to join immediately). 10th + 12th + 6Months exp/10th+12th+3 years degree to be completed. Candidate should have all original Documents(For verification) Job Location: Chennai Process: Customer Support Process (voice) Process: UK Banking Process. Shift Timing: 12 PM To 12 AM Work Experience: Freshers / 6 Months - 1 + Years of Experience in International Voice Process will be considered. Designation: Customer Support Executive / Senior Roles and Responsibilities: 1.We prefer Freshers with Excellent Verbal Communication Skills (English is Mandatory). 2.Handling both Inbound & Outbound calls. 3.Ability to handle the customer calls and must have go getter attitude. 4.Able to understand the banking process. 5.Should possess basic accounting knowledge. Keyskills: 1.Handling client calls 2.Excellent Verbal Communication skills 3.International Voice Process 4.Customer Service Executive Contact person: Nithya Contact Number: . If you are interested means, please send your profile to Please refer and share this mail to your friends too. Regards, Nithya Gajendran HR-RECRUITER Mobile: +91 E-Mail:

Duties and Responsibilities Answering phones from customers professionally and responding to customer inquiries and complaints. Researching required information using available resources. Handling and resolving customer complaints regarding product sales to customer service problems. Providing customers with the organization s service and product information. Processing forms, orders, and applications requested by the customers. Identifying, escalating priority issues and reporting to the high-level management. Routing inbound calls to the appropriate resources. Following up complicated customer calls where required. Completing call notes and call reports as necessary and updating them in the CRM. Obtaining and evaluating all relevant data to handle complaints and inquiries. Recording details of comments, inquiries, complaints, and actions taken. Managing administration, communicating and coordinating with internal departments. Other duties as assigned. Benefits Incentives on target Achievement 5 Working Days (Sat-Sun Off) Salary: 13,000 to - 35,000.00 /month Website: - www.votiko.com If the above requirements suit your interest, please call us on +91 8511539085 or send your resume to hr@votiko.com

Position Details are as follows:- 1. Position: Inbound Call Centre Officer 2. Job Location: Chennai - Mount Road 3. Language: Hindi & English 4. Gender: Male/Female 5. Shift: General Shift 6. Mail to: 7. Mobile: Job description • To solve the customer services problem. • Handling Inbound Customer Service Calls

Our firm has openings for Customer Care Executive position for voice process. The candidate will be responsible for dealing with either domestic or international client. This will be a permanent position and the applicant must have the following qualifications +12/ Any Graduation Very good communication skills Handling inbound/outbound calls and troubleshooting customer complaints Fluent in Hindi, English, Telugu/ Malayalam/Punjabi Flexible to work rotational shifts Fresher or experienced can apply Prior experience in Customer Service industry will be an added advantage. Debt Care Enterprises S.R Nagar, Ameerpet, Hyderabad

WE ARE HIRING FRESHERS FOR Domestic BPO/International BPO Call Center For Voice BPO/Non-Voice BPO Process For Delhi/NCR Job Type Full-time Laungage Both Hindi/English Responsibilities includes the following for BPO/Voice/ Non Voice process: The candidate is required to attend to the customer calls and provide them the required information. The candidate should be able to understand the clients complaints and work upon resolving them. The candidate will be responsible for efficient dealing of complaints to completion and enabling satisfaction of customer. HR JASPREET CONTACT: show contact info

JOB DESCRIPTION/JOB RESPONSIBILITIES You will be responsible for handling inbound/outbound calls for sorting out the customer queries. CANDIDATE REQUIREMENTS/QUALIFICATIONS/EXPERIENCE/SKILLS 1. Good communication skills. 2. Graduates/ Undergraduates with BPO experience 4. Flexible with 24/7 envoirment. Note:-Fresher’s Graduates/ Graduates with no experience & Undergraduates with 6months international BPO experience may also apply Salary: - up to 60 k + Joining bonus + Unlimited incentives If interested, Contact - – / (for interview line up)