Symantec backup

Key Responsibilities: Management and resolution of technical issues logged by customers in the U.K. Drive improvements in process and culture within the RM group, with a focus on both internal and external customer satisfaction. Contribute to technical support knowledge base. Minimum Qualification and Experience: Having at least 1 to 4years of work experience in technical support. Mandatory Skills: Experience in Windows Server , Win 7,Win 8. Experience in Active directory & group policies. Exposure to IIS, DNS, DHCP, TCP/IP, Microsoft network concepts and Microsoft platform client server network. Experience in managing Antivirus products (Symantec corporate edition). Expertise in Backup solutions (Symantec backup exec, MS NT Backup). Exposure to troubleshooting hardware issues. Desired Skills: Knowledge in VM Ware, Hyper V,SAN,Exchange,Office 365. Knowledge of remote support tools like Netop, PcAnywhere, RDP, Logmein (Rescue) etc. Exposure to disaster recovery of servers. Configuring and troubleshooting VLANs, switches, routers. Familiar with storage solutions. Competency Requirement: Should be customer focused with an eye on customer satisfaction. Excellent communication skills, both written and verbal. Ability to work well under pressure. Good planning, organising & time management skills. Must be a team player, energetic with a positive attitude.

Mega Walk-in Drive for Systems Engineers on 7th July (Tuesday) @ Precision Group in Hyderabad Greetings from the Precision Group!!! Explore career opportunity at Precision Infomatic (M) Pvt Ltd, We are hiring L1 & L2 Systems Engineers for Hyderabad location URL: www.theprecisiongroup.co.in The Precision Group is an INR 250 Crore IT Group with its corporate office in Chennai, India and is one of India s premier sources for Biometric solutions, IT products, IT solutions & support services. Established in , Precision has a PAN India presence and provides complete IT Infrastructure Services and Solutions. Precision employs over dynamic professionals with varied skill sets. Venue Precision Infomatic (M) Pvt Ltd Plot # 68, Syndicate Bank Colony, ICICI ATM Lane, West Marredpally, Secunderabad . Landmark: Near Westmarredpally Police Station. Contact Person: Vijay Naidu & Tarak Ramarao Reception / Board: +- & Role: Systems Engineer (L1 & L2) Job Location: Hyderabad Experience: 6 Months to 5 Years Registration timeslot: 9 AM to 2 PM Job Profile Installation and configuration of Windows based operating systems (Windows Xp, Vista,7 & 8) Software installations and troubleshooting of all types of customer oriented field problems, network setting for TCP/IP and Internet setup. Trouble shooting of all types of Hardware and software applications problems. Configuring & troubleshooting of Desktop/Laptops for L1, L2 levels & Managing backup and recovery. Configuring & troubleshooting of printer, scanner & LAN related issues reported by users Installation and configuring of wireless Data Cards in users laptops. Exposure in Active Directory user creation & deletion Maintenance and Troubleshooting of connectivity problems using Ping, Trace route. Trouble shooting hardware, software & networking problems. User group policies creation & modification Monitoring of virus issues through Symantec Endpoint Protection antivirus. Regular data & mail backup of MS outlook (PST files). Password creation & resetting to end users through remote desktop Good experience in configuring & troubleshooting of MS Outlook or Outlook Express Remotely resolving application problems and network problems and mail configurations through net meeting, remote desktop sharing. Resolving tickets with in the SLA which is raised from End User side. Maintaining Assets through Asset Management Tools Design and integrate specifications for systems Participate in an on-call rotation Recommend new processes and procedures, equipment and software Act as a senior resource for other System Engineers and for the team Communicate and interact with the other team members or colleagues to ensure coordination and cross-training Desired Candidate Profile (Background Verification Must) Certification or knowledge in ITIL Willing to work under 24/7 support Preferred candidates from Enterprise corporate environment Good verbal & written communication skills Expert level knowledge of current technologies and hardware capabilities Strong analytical and troubleshooting skills Microsoft global certifications (MCSE/MCP/MCITP/MCSA/MCTS) Any Graduate/Bachelor's Degree (Regular) For queries, contract: Naresh - Human Resource - Resourcing Phone number: Mail id:

Installation and configuration of Windows based operating systems (Windows Xp, Vista,7&8) Software installations and troubleshooting of all types of customer oriented field problems, network setting for TCP/IP and Internet setup. Trouble shooting of all types of Hardware and software applications problems. Configuring & troubleshooting of Desktop/Laptops for L1, L2 and managing backup and recovery. Configuring & troubleshooting of printer, scanner & LAN related issues reported by users Installation and configuring of wireless Data Cards in users laptops. Exposure in Active Directory user creation & deletion Maintenance and Troubleshooting of connectivity problems using Ping, Trace route. Troubleshooting hardware, software & networking problems. User group policies creation & modification Monitoring of virus issues through Symantec Endpoint Protection antivirus. Regular data & mail backup of MS outlook (PST files). Password creation & resetting to end users through remote desktop Good experience in configuring & troubleshooting of MS Outlook 2007/10/13 or Outlook Express Remotely resolving application problems and network problems and mail configurations through net meeting, remote desktop sharing. Resolving tickets with in the SLA which is raised from End User side. Participate in an on-call rotation

Installation and configuration of Windows based operating systems (Windows Xp, Vista,7&8) Software installations and troubleshooting of all types of customer oriented field problems, network setting for TCP/IP and Internet setup. Trouble shooting of all types of Hardware and software applications problems. Configuring & troubleshooting of Desktop/Laptops for L1 levels & Managing backup and recovery. Configuring & troubleshooting of printer, scanner & LAN related issues reported by users Installation and configuring of wireless Data Cards in users laptops. Exposure in Active Directory user creation & deletion Maintenance and Troubleshooting of connectivity problems using Ping, Trace route. Trouble shooting hardware, software & networking problems. User group policies creation & modification Monitoring of virus issues through Symantec Endpoint Protection antivirus. Regular data & mail backup of MS outlook (PST files). Password creation & resetting to end users through remote desktop Good experience in configuring & troubleshooting of MS Outlook 2007/10/13 or Outlook Express Remotely resolving application problems and network problems and mail configurations through net meeting, remote desktop sharing. Resolving tickets with in the SLA which is raised from End User side.

Vernalis has been addressing the most critical challenges of our clients for over 15yrs. Our approach is one of complete immersion into their complexities; not simply addressing the problems at hand but understanding the business themselves and motivations behind the desired solutions. At Vernalis we strive to make the way we do business a positive difference to the world. It's all a matter of good corporate citizenship and employing our resources in pursuit of that ideal. Our staff of over 250 management consultants, design gurus, and software architects are fluent in the languages of both technology and business and our satisfaction comes from bringing both together in a harmonious balance. WE DON'T JUST MAKE PROMISES, WE DELIVER RESULTS. We are an expanding IT Development & Consulting organization. We operate across the world with offices at New York, Melbourne, London, Cologne and delivery centers at Coimbatore, Chennai and Madurai. As a member of our team get exposed to endless opportunities, on sight work options, exclusive mentoring from our global leadership team. For further queries, please visit our website www.vernal.is Designation: Network Admin No of Openings: 2 Experience: 1-2 yrs Notice Period: Max 15 Days Requisites: Certified in CCNA & MCITP Work Location: Chennai Job Description Desk side support.Attending hardware calls, software installation Desktop and printer hardware troubleshooting OS installation and troubleshooting Providing remote support and handling remote location calls using Team viewer, ammyy and other third party tools. Work with teams and team members to provide our customers an excellent experience. Monitoring and managing Symantec AV system for the client definition updates Taking regular tape backup Configure mail clients like Lotus notes, Ms outlook Knowledge in Switch, Router and Firewall,Active Directory Willing to work in night shifts. Documentation for the work flow process,procedures, new implementations, Asset tracking etc.,

Vernalis has been addressing the most critical challenges of our clients for over 15yrs. Our approach is one of complete immersion into their complexities; not simply addressing the problems at hand but understanding the business themselves and motivations behind the desired solutions. At Vernalis we strive to make the way we do business a positive difference to the world. It's all a matter of good corporate citizenship and employing our resources in pursuit of that ideal. Our staff of over 250 management consultants, design gurus, and software architects are fluent in the languages of both technology and business and our satisfaction comes from bringing both together in a harmonious balance. WE DON'T JUST MAKE PROMISES, WE DELIVER RESULTS. We are an expanding IT Development & Consulting organization. We operate across the world with offices at New York, Melbourne, London, Cologne and delivery centers at Coimbatore, Chennai and Madurai. As a member of our team get exposed to endless opportunities, on sight work options, exclusive mentoring from our global leadership team. For further queries, please visit our website www.vernal.is Designation: Network Admin No of Openings: 2 Experience: 1-2 yrs Notice Period: Immediate Requisites: Certified in CCNA & MCITP Work Location: Chennai Desk side support.Attending hardware calls, software installation Desktop and printer hardware troubleshooting OS installation and troubleshooting Providing remote support and handling remote location calls using Team viewer, ammyy and other third party tools. Work with teams and team members to provide our customers an excellent experience. Monitoring and managing Symantec AV system for the client definition updates Taking regular tape backup Configure mail clients like Lotus notes, Ms outlook Knowledge in Switch, Router and Firewall,Active Directory Willing to work in night shifts. Documentation for the work flow process,procedures, new implementations, Asset tracking etc., Diploma & Polytechnical Computer Science Graduates with CCNA or MCITP certification eligible for this job post.