Bpo centre training

1. Introduction to Customer Service a. Definition of Customer service for a Product for a company. Definition of customer service. What all the ways to communicate with customer. b. Why Customer service is required for a Product for a company. Types of customers we interact Definition of A general queries c. How Customer service Help employees to tell about Their Product. What all the steps involved in satisfying the customer d. What are advantages of Good Customer Service? How Customer service is beneficial to customer, employees and company. e. Types of call centers in the market. Domestic Call center International Call center. What is the other out sourcing companies in the market? f. What is a Bpo? g. What is the meaning of customer care executive? h. What do you meant inbound call center, out bound call center, backend call center? i. What do you meant by voice call center, non-voice call center, semi voice call center? j. What is meant by Kpo? k. What is the meaning data analyst or data processing executive? l. How does data processing executive 2. Business Etiquettes a. Definition of etiquettes b. How etiquettes help employees to resolve the Queries, Complaints, Feedback of the customer? c. Probing techniques &, rapport building d. Objection Handling Techniques (Solving Complaints) Whatsapp for details.

BEST HARDWARE & NETWORKING COURSE + 1 Month Service Centre Training @IECT COMPUTER EDUCATION, KOCHI and get 1 Month Service Centre Training at Kochi, Banglore, Hyderabad, Chennai - An ISO 9001-2008 Certified Institute - GOVT approved Course certificate - 100% WORK PERFECTION GUARANTY - 1 Month Service Centre Training after course completion - No1 HARDWARE & NETWORKING Training Centre In Kerala, UAE & GCC contact : 9447419191 | 9061851000 | 9526992222 | 7594861000

A complete iPHONE & iPAD SERVICE TECHNICIAN COURSE + 1 Month Service Centre Training IECT COMPUTER EDUCATION perinthalmanna - An ISO 9001-2008 Certified Institute - GOVT approved Course certificate - 100% WORK PERFECTION GUARANTY - 1 Month Service Centre Training after course completion - No1 SMARTPHONE CHIPLEVEL SERVICE Training Centre In Kerala, UAE & GCC contact : 9447419191 9061851000 9526992222 7594861000

A complete GOVT APPROVED TECHNICAL COURSES + 1 Month Service Centre Training IECT COMPUTER EDUCATION perinthalmanna LAPTOP & DESKTOP CHIPLEVEL SERVICE TECHNICIAN SMARTPHONE , I PHONE & I PAD CHIPLEVEL SERVICE TECHNICIAN CCTV & SECUTITY SYSTEMS TECHNICIAN COURSE ETHICAL HACKING & CYBER SECURITY HARDWARE & NETWIRKING DATA RECOVERY DOA, DCA, PGDCA, COMPUTER TTC, DTP, AUTOCAD - An ISO 9001-2008 Certified Institute - GOVT approved Course certificate - 100% WORK PERFECTION GUARANTY - 1 Month Service Centre Training after course completion - No1 HARDWARE & NETWORKING Training Centre In Kerala, UAE & GCC contact : 9447419191 9061851000 9526992222 7594861000

Mambisa Training Academy is looking for vibrant and energetic individuals with no experience to join our Sales Call Centre Training Program. Candidates will receive extensive training as well as on-the-job experience which will equip individuals with knowledge and superior skills to ensure that they succeed in the Sales Call Centre industry. If you are between the ages of 18 and 25 years old, give us a call or drop us an email to book your space and be a part of this incredible opportunity. candidates will receive certificates of attendance upon completion of the course.book now

Providing CAD training at CADD CENTRE Hiran Magri, Sector-4, Udaipur for Engineering, Polytechnic, ITI Students, Management and working professionals in Mechanical, Civil, Electrical & Project Management. Call and Visit us to get full details at CADD CENTRE, above Bank of Patiala, Hiran Magri, Sector-4, Udaipur. Timining 9AM to 9PM, Sunday Full Open Walk-in, Discounts for individuals & batches.

CAD training now available at Hiran Magri, Sector-4, Udaipur. with world class Certification. Engineering Students, Professionals should avail world class training facility. Call or Visit this CADD Centre for registration & join classes.

We provide Customer Care Executive (Relationship Centre) Training Programme and certification issued by NSDC (National Skills Development Corporations)

Greeting from skillplus, we are offering free call centre training class in madurai. class duration - 45 days. regular and weekend classes are available. only 18 to 35 age people are allowed to learn a class. the government certificates are also provided. further details contact .

Greeting from skill plus, We are offering free call centre training for college students. Regular and weekend classes are also available.If u want o join this course contact .

In our new center (TALENT RESOURZE) in Hyderabad we offer a wide variety courses which are specially designed to help your ability levels to learn or improve their Communication, Personality Development and Spoken English Skillset. What would you Learn....??? 1)Communication Skills 2)Voice & Accent 3)Fluency 4)Pronunciation 5)Soft Skills 6)Group Discussions (Topics) 7)Leadership Qualities 8)Mock Calls 9)Resume writing 10)Personality Development 11)Frequently asked questions for the interview along with the answers will be given and you will be trained on it. What would be the Interview Rounds....??? 1. PIR (Personal Introduction Round) 2. AMCAT (Online Test) Aptitude 3. Versant (Voice & Accent) 4. TOCC round 5.Operations Round - Training is given by professionals who have an overall experience of more than 5 years in Multinational companies. - International and high standards of training. - Two way interaction and communication with professional Trainers and HR's from MNC's. - Voice & Accent practice via demos on the computer. - Training period - 1month / 2months. After the training is completed candidates will be processed for the interviews in the best leading MNC's. - We take Only 20 people in a batch. Call us and speak to our Corporate Trainers. Keerthi: 9059815405/ 8801476521/ 8523098065/ 9059461732/ 9000531733 Office: 040 64640489/ 88 Just 10 minutes drive from Ameerpet Address: TALENT RESOURZE: Synosoft Building, 3rd floor, Opp. New Hyundai Showroom, Near Lakdi Ka Pul, Masab Tank Main Rd, Hyd.

In our new center (TALENT RESOURZE) in Hyderabad we offer a wide variety courses which are specially designed to help your ability levels to learn or improve their Communication, Personality Development and Spoken English Skill set. What would you Learn....??? 1)Communication Skills 2)Voice & Accent 3)Fluency 4)Pronunciation 5)Soft Skills 6)Group Discussions (Topics) 7)Leadership Qualities 8)Mock Calls 9)Resume writing 10)Personality Development 11)Frequently asked questions for the interview along with the answers will be given and you will be trained on it. What would be the Interview Rounds....??? 1. PIR (Personal Introduction Round) 2. AMCAT (Online Test) Aptitude 3. Versant (Voice & Accent) 4. TOCC round 5.Operations Round - Training is given by professionals who have an overall experience of more than 5 years in Multinational companies. - International and high standards of training. - Two way interaction and communication with professional Trainers and HR's from MNC's. - Voice & Accent practice via demos on the computer. - Training period - 1month / 2months. After the training is completed candidates will be processed for the interviews in the best leading MNC's. - We take Only 20 people in a batch. Call us and speak to our Corporate Trainers. Keerthi: 9059815405/ 8801476521/ 8523098065/ 9059461732/ 9000531733 Office: 040 64640489/ 88 Just 15 minutes drive from Begumpet Address: TALENT RESOURZE: Synosoft Building, 3rd floor, Opp. New Hyundai Showroom, Near Lakdi Ka Pul, Masab Tank Main Rd, Hyd.

In our new center (TALENT RESOURZE) in Hyderabad we offer a wide variety courses which are specially designed to help your ability levels to learn or improve their Communication, Personality Development and Spoken English Skill set. What would you Learn....??? 1)Communication Skills 2)Voice & Accent 3)Fluency 4)Pronunciation 5)Soft Skills 6)Group Discussions (Topics) 7)Leadership Qualities 8)Mock Calls 9)Resume writing 10)Personality Development 11)Frequently asked questions for the interview along with the answers will be given and you will be trained on it. What would be the Interview Rounds....??? 1. PIR (Personal Introduction Round) 2. AMCAT (Online Test) Aptitude 3. Versant (Voice & Accent) 4. TOCC round 5.Operations Round - Training is given by professionals who have an overall experience of more than 5 years in Multinational companies. - International and high standards of training. - Two way interaction and communication with professional Trainers and HR's from MNC's. - Voice & Accent practice via demos on the computer. - Training period - 1month / 2months. After the training is completed candidates will be processed for the interviews in the best leading MNC's. - We take Only 20 people in a batch. Call us and speak to our Corporate Trainers. Keerthi: 9059815405/ 8801476521/ 8523098065/ 9059461732/ 9000531733 Office: 040 64640489/ 88 Just 20 minutes drive from Dilshukhnagar Address: TALENT RESOURZE: Synosoft Building, 3rd floor, Opp. New Hyundai Showroom, Near Lakdi Ka Pul, Masab Tank Main Rd, Hyd.

TRAINING STARTS SHORTLY Please walk in for more details to below Mentioned address, DYNAMIC DATA PROCESSING Pvt.Ltd, No:27, Sivan Koil South Mada street, Villivakkam,Chennai-49. LM: Above Canara Bank. Contact Person: Rajalakshmi -

Training Workshops conducted by Industry experts to improve and enhance your Skills, confidence and personality. Trainings for Job seekers/Individuals/Professionals in the following areas: - Personality and Behavioral Development - Sales/Service/Maintenance/BPO Trainings - Managerial & Leadership Workshops and Mentoring/Coaching - Employability skills - Interviews, Communication, Presentation, Interpersonal, Team Building, Automation, PLC,DCS.HMI, Instrumentation etc Small batches (only 4-6) and personalized coaching, Convenient timings - Morning, Evening, Weekend and Regular hours. Customised programs for Corporates/Institutions and Schools. Please visit www.actsindia.co