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TECHNICAL ENGINEER AGE: 21 TO 40 LANGUAGE KNOWN: ENGLISH, HINDI, OTHERS, ETC... ACCOMMODATION PROVIDE BY COMPANY... JOB DESCRIPTION: Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Ask customers targeted questions to quickly understand the root of the problem Track computer system issues through to resolution, within agreed time limits Talk clients through a series of actions, either via phone, email or chat, until they ve solved a technical issue Properly escalate unresolved issues to appropriate internal teams (e.g. software developers) Provide prompt and accurate feedback to customers Refer to internal database or external resources to provide accurate tech solutions Ensure all issues are properly logged Prioritize and manage several open issues at one time Follow up with clients to ensure their IT systems are fully functional after troubleshooting Prepare accurate and timely reports Document technical knowledge in the form of notes and manuals Maintain jovial relationships with clients... CV BASED SELECTION...

Technical Support Representatives will provide technical and network problem resolution to end-users through step-by-step solutions. Support will be provided by clearly communicating technical solutions in a user-friendly, professional manner. EDUCATION QUALIFICATION H.S passed or Bachelors degree with minimum 1 to 2 years experience required. Desired Skills and Responsibilities Proper phone etiquette. Ability to speak and write clearly and accurately; Knowledge of relevant software computer applications and equipment. Knowledge of customer service principles and practices. Effective listening skills. Multi-tasking capabilities. For more details Eight four two zero eight one five one five nine.

Salary range: 2 LPA-4 LPA Eligibility: Any graduate/fresher/Experienced Job summary Technical voice Support executive will apply technical knowledge related to computer hardware, software or network problem and providing resolution to end-users (customers) by performing a question diagnosis while guiding users through step-by-step solutions over the phone. Support will be provided by troubleshooting problems and clearly communicating technical solutions in a user-friendly and professional manner What does an IT technical support officer do? As technical support, you may also be known as a helpdesk operator, technician or maintenance engineer. You'll be part of the IT crowd if you work in a technical support job or as a helpdesk operator, so you’ll be monitoring and maintaining the computer systems as well as the networks within an organisation in a technical support role. If there are any issues or changes required, such as forgotten passwords, viruses or email issues, you’ll be the first person employees will come to. Technical support is vital to the ongoing operational efficiency of the company. Supporting the rest of the business with their ongoing IT requirements, the sky is the limit. Being promoted to a more senior technical support role and from there to a team, section or department leader. Technical support can provide useful experience for other jobs Entry requirements • A degree holder who insist to make career in technical field • The computing world evolves very quickly and new technologies are always being developed so it is more important that candidates keep IT knowledge up to date. • IT technical support officers are mainly responsible for the smooth running of computer systems and ensuring users get maximum benefits from them. • installing and configuring computer hardware operating systems and applications; • talking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues • testing and evaluating new technology; • Stay current with system information, changes and updates • Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients, IPTV, VOIP and more; Skills and knowledge • Knowledge of customer service principles and practices; • Effective listening skills; • Multi-tasking capabilities; • Problem Solving, Verbal Communication, telephone etiquettes, Customer Service, PC Proficiency Competencies • Possesses, acquires, and maintains the technical/professional expertise required to do the job effectively and to create effective customer solutions • Sets high standards of performance for self; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed. If you're... A logical thinker with excellent problem-solving skills, excellent communication skills and who like to keep up to date with the latest technology then you may be the perfect candidate for working in technical support. You’ll receive a high standard job training before you start up your job No contract or bond If you’re interested get back to me by sending your CV to or call @+91- and fix up your interview

- We are hiring -Technical Sales Executive (Night Shift) Job Profile: Inbound sales and Technical Support Specialists to help customers establish and enhance their online presence by providing technical support, product information, first-rate customer service and selling products and services as per customer needs. Making sales with PPC / Router / Facebook / Emails / Printer/Microsoft outlook calls. Subscription sales. Must be comfortable with US. Responsible for effectively handling customer queries. Excellent customer service/sales skills. Basic technical knowledge of Operating systems like Windows XP/ Vista/7/8/Mac OS. Basic Knowledge of computer troubleshooting, Internet. Ability to achieve the set target and to give contribution to growth of the Company. Skill Set Required: - Applicant having 0 months - 2 years of experience in IT Sales/Inside Sales/Sales - Strong Technical or Software Sales Experience. - Must have good communication, negotiation, convincing and client servicing skills. - Must be process oriented and consistent performer - Ability to work independently and multi task in a fast paced environment. - Must be confident, Self-motivated.. - Applicant should be willing to work in US Timings (Night Shift) - Work Timings - 24*7 Perks and Benefits: - Recurring, Quarterly and continuous incentives - Medical Insurance Benefits and Meal allowance. - Quarters, Annual Team parties and Outdoor Trips. - Performance based bonus and Cash Rewards. - Attractive Internal Referral Incentives. - Employee friendly Corporate Work culture. - Recurring incentives for Team Lead on each of his team members sales - Rotational off,Rotational Shift - One time Meal Interview Process: - Face To Face - HR Round Contact: HR Indu show contact info Address: Nixxit IT Solutions D-117,Sec-63 Noida Landmark: Makino Office

Dear Candidate, Greetings from Lane Consultancy Services, Urgent opening for Technical Support Process in HCL Technologies Ltd Your profile is being shortlisted for the position of Technical Process Support and you are requested to take up the interview at the following venue. Job description enclosed below for your kind reference. _________________________________________________ ___________________________ Venue 1: Date & Time: 22nd November , from AM onwards Venue: Lane Consultancy Services 2nd Floor, #67, MH Road, Perambur, Chennai -11, Near Perambur Railway Station. __________________________________________________ __________________________ Qualification: • Any Graduate (BE/B.Tech / Arts and Science-Any stream). • Post Graduate (ME/MTech/MA/MSc etc) • Candidates having backlogs up to 4 papers can also attend. • Diploma holders/10thPassed /12thPassedcan also attend • Year of Passing: Any (provided ready to join immediately). Rounds of Interview: (i) Initial Screening (ii) Voice and Accent Offered Salary: 1.6 lakhs to 2.4 lakhs Per Annum Job Location: Chennai Process: UK – Voice-Technical Support process Job Description: • Trouble shooting for Broadband related issues • Setting up wireless connection on Laptops and Desktops. • Connectivity issues with ops Modem, Routers, Hubs and Switches. • Dealing with network connectivity – LAN, WAN and MAN • Checking the exchange line issues / outages / fixing appointment with the technician at UK. Skill set required: • Excellent Communication Skills • Immediate joiners are preferred • Willing to Work in Night / Rotational Shifts Benefits: • 5 days working • Doorstep Pick-up and Drop available • Performance Appraisal - Twice a year • Incentive during training period • Opportunity to do MBA while working in HCL • Internal Job Postings Available (The purpose of this policy is to foster a work place where qualified employees are encouraged to seek various career opportunities within the organization, gain valuable work experience, enhance their competencies and increase job satisfaction) This will be applicable only after 1year of completion with the organization. • Every 1 hour that you will work towards overtime, you will get 150 RS per hour. • If you will work on Saturday, you will get Rs and collectively you will get Rs per month. Interested candidate may please walk in with your updated CV on one of the above dates. Please refer and share this mail to your friends too. Regards, Saranya.R HR-Recruiter

GEEKS TECHNICAL SUPPORT LLC. (Largest Tech Support Company in Chandigarh, Mohali and Panchkula) Join the BRAND Job Description: Technical Support Executive and Technical Sales Executive: 1. Work with international clients (US and CANADA). Sales and Delivery of Technical Services and Support for major Brands like Apple, Dell, IBM, Lenovo, Acer and HP Etc. 2. Troubleshoot and resolve client tech issues related to computers, routers, and printers. Fixation of Virus and Malware intrusion Etc. 3. Well known company in delivering outstanding customer by performing accurate and timely technical troubleshooting to resolve issues. Job Specifications: 1.Fluent English communication skills. 2. Undergraduate/Graduate/Fresher s can apply. 3. Attention to detail. 4. Willing to work to provide. Offering: 1. SALARY + INCENTIVES FOR ALL DEPTS (BEST IN TRICITY) + CAB FACILITY 2. SALARY RANGE: (15,000 INR - 50,000 INR) Key Activities: 1. Provide technical support to international customers through REMOTE. 2. Providing technical support related to any of the product lines like computers, laptops, Operating System (Windows, iOS, Android), browser, email, chat, anti-virus, firewall, router, printer, scanner, computer hardware etc. Experience: 0-5 years in International Process. Contact Person: Mr. Shashi Kant / Sanjeev Sharma Call: 7087216800 / 9872388183 / 01724661486 SCO: 142- 143, 1st and 2nd Level, Sector 34 A, Chandigarh.

Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Ask customers targeted questions to quickly understand the root of the problem Track computer system issues through to resolution, within agreed time limits Talk clients through a series of actions, either via phone, email or chat, until they ve solved a technical issue Properly escalate unresolved issues to appropriate internal teams (e.g. software developers) Provide prompt and accurate feedback to customers Refer to internal database or external resources to provide accurate tech solutions Ensure all issues are properly logged

Dear Candidate, Greetings from Lane Consultancy Services, Urgent opening for in HCL Technologies Ltd Job description enclosed below for your kind reference. Qualification: • Any Graduate (BE/B. Tech / Arts and Science-Any stream). • Post Graduate (ME/M Tech/MA/M Sc etc) • Candidates having backlogs up to 4 papers can also attend. • Need 15yrs of Educational background. • Year of Passing: Any (provided ready to join immediately). Job Location: Chennai Process: Technical Support process (Voice) Customer Support Process (voice) AR Caller (Voice) Job Description: • Trouble shooting for Broadband related issues • Setting up wireless connection on Laptops and Desktops. • Connectivity issues with ops Modem, Routers, Hubs and Switches. • Dealing with network connectivity LAN, WAN and MAN • Checking the exchange line issues / outages / fixing appointment with the technician at UK. Skill set required: • Excellent Communication Skills • Immediate joiners are preferred • Willing to Work in Night / Rotational Shifts Benefits: • 5 days working • Doorstep Pick-up and Drop available • Performance Appraisal - Twice a year • Incentive during training period • Opportunity to do MBA while working in HCL • Internal Job Postings Available (The purpose of this policy is to foster a work place where qualified employees are encouraged to seek various career opportunities within the organization, gain valuable work experience, enhance their competencies and increase job satisfaction) This will be applicable only after 1year of completion with the organization. Interview Date- 28th April (Tuesday) Interview Time- 10 am to pm Venue- LANE CONSULTANCY SERVICES No 67, 2ND floor, Madhavaram high road, Perambur,Landmark-Near canara bank Rounds of Interview: (i) Initial Screening (ii) Voice and Accent If you are interested please walk in to our office with your updated CV or for more information call back to . Please walk-in with this JD as photocopy with you. Contact person: Nithya Contact Number: Regards, Nithya HR-Recruiter Mobile: +91 E-Mail:

Dear Candidate, Greetings from Lane Consultancy Services, Urgent opening for in HCL Technologies Ltd Job description enclosed below for your kind reference. Qualification: Any Graduate (BE/B.Tech / Arts and Science-Any stream). Post Graduate (ME/MTech/MA/MSc etc) Candidates having backlogs up to 4 papers can also attend. Need 15yrs of Educational background. Year of Passing: Any (provided ready to join immediately). Job Location: Chennai Process: Technical Support process (Voice) Customer Support Process (voice) Job Description: Trouble shooting for Broadband related issues Setting up wireless connection on Laptops and Desktops. Connectivity issues with ops Modem, Routers, Hubs and Switches. Dealing with network connectivity LAN, WAN and MAN Checking the exchange line issues / outages / fixing appointment with the technician at UK. Skill set required: Excellent Communication Skills Immediate joiners are preferred Willing to Work in Night / Rotational Shifts Benefits: 5 days working Doorstep Pick-up and Drop available Performance Appraisal - Twice a year Incentive during training period Opportunity to do MBA while working in HCL Internal Job Postings Available (The purpose of this policy is to foster a work place where qualified employees are encouraged to seek various career opportunities within the organization, gain valuable work experience, enhance their competencies and increase job satisfaction) This will be applicable only after 1year of completion with the organization. Interview Date- 2nd June (Tuesday) 4th June (Thursday). Interview Time- AM To PM Venue- LANE CONSULTANCY SERVICES No 67, 2ND floor, Madhavaram high road, Perambur,Landmark-Near canara bank Rounds of Interview: (i) Initial Screening (ii) Voice and Accent If you are interested please walk in to our office with your updated CV or for more information call back to . Contact person: Nithya Contact Number: . Regards, Nithya Gajendran HR-RECRUITER Mobile: +91 E-Mail:

Key Skills: Technical support, Good Communication, Troubleshoot over the telephone and remote, number of calls, Deliver outstanding customer service Qualification: School & Graduation > Any Graduate Specialization: Voice Process Job Function: Operations/Customer Service Industry: IT-Software Job Description Primary Skills: Troubleshoot telephone and/or email inquiries in the customer support/technical support queue Troubleshoot customer issues related to internet broadband, cable, DTH, modem, router, mobile handset etc. Meet customer requirements through first contact resolution. Deliver outstanding customer service to direct customers in a high pace contact center environment Perform appropriate and timely troubleshooting of technical issues Meet performance standards in productivity and quality set by the department in a highly metrics driven operation; number of calls, length of calls, quality scores, sales Provide accurate technical solutions in an effort to resolve each issue upon the 1st call Work with customers to describe products and/or services, in order to persuade potential and current customers to renew or purchase products and/or services Candidates having experience working in Technical Support with projects like Dell on Call, Dell Solution Station or iYogi etc. would be given preference. Desired Profile: Should possess Good Communication. Should be comfortable for night shifts Offering: Salary + cash incentives + Cabs + meals Fresher can also apply. Interested candidates call IMMEDIATELY on VWish Solution Pvt ltd Office: 4, Tower C 3rd floor DLF IT Park Chandigarh

​This company are a world leading manufacturer in the digital print and graphics market. Since establishment they have shown consistent growth and expansion, thus emphasising their stance as the best in the business. Due to this ongoing success, they now require a Technical Support Advisor to join their team. In this role you play a key part in the 1st line support team, assisting customers through answering technical quires and offering product support and knowledge. Full training will be provided on specific company products. This is a great opportunity for someone who enjoys technical work and is looking to build a career in a technical and customer service environment. The role: *1st line support on company products *Customer service office environment *Full training and development opportunities The person: *Technical or engineering background *Customer service experience *Looking for a career with training and development​ Location: chennai Role: Tellecaller Regards, Rithik HR Recruiter 7448579492

Troubleshoot telephone and/or email inquiries in the customer support/technical support queue Troubleshoot customer issues related to internet broadband, cable, DTH, modem, router, mobile handset etc. Meet customer requirements through first contact resolution. Deliver outstanding customer service to direct customers in a high pace contact center environment Perform appropriate and timely troubleshooting of technical issues Meet performance standards in productivity and quality set by the department in a highly metrics driven operation; number of calls, length of calls, quality scores, sales Provide accurate technical solutions in an effort to resolve each issue upon the 1st call Work with customers to describe products and/or services, in order to persuade potential and current customers to renew or purchase products and/or services Candidates having experience working in Technical Support with projects like Dell on Call, Dell Solution Station or iYogi etc. would be given preference. Desired Profile: Should possess Good Communication. Should be comfortable for night shifts Offering: Salary + cash incentives + Cabs + meals Freshers can also apply.

Wanted Technical support engineer Troubleshoot telephone and/or email inquiries in the customer support/technical support queue Troubleshoot customer issues related to internet broadband, cable, DTH, modem, router, mobile handset etc. Meet customer requirements through first contact resolution. Deliver outstanding customer service to direct customers in a high pace contact center environment. Perform appropriate and timely troubleshooting of technical issues. Meet performance standards in productivity and quality set by the department in a highly metrics driven operation; number of calls, length of calls, quality scores, sales. Provide accurate technical solutions in an effort to resolve each issue upon the 1st call. Work with customers to describe products and/or services, in order to persuade potential and current customers to renew or purchase products and/or services. Desired Profile: Should possess Good Communication. Should be comfortable for night shifts Offering: Salary + cash incentives + Cabs + meals Fresher can also apply. interested candidates contact us: onus services - mail id: SCO th floor, cabin no. 406, Sector 34A Chandigarh.

WRITE ON YOUR RESUME REF BY PRIYANKA **********ON THE SPOT OFFER LETTER************* Interview Time- 10am to 3pm INTERVIEW DATES- 31ST OCT, AND 1ST,3RD,4TH NOV *************INTERVIEW VENUE*********************** Way2Career B-44, Ground Floor, Noida, Sector-59. Contact @ http://w2c.co.in/ for further details Company's Profile: Way 2 Career is a research based career consulting company which works basically on two domains which are education and human resource.Way 2 Career is the pioneer of career consulting services in. In a very small span of time we have established ourselves as the best recognised career consulting brand nationally. We are the preferred partners for educational institutes and corporates and a trusted consultant for students and jobseekers both in and overseas NOTE- 1) NO REGISTRATION FEE/ NO CHARGES 2) CARRY UR RESUME AND 1 PHOTO and 1 ORIGINAL GOVT ID PROOF. 3) THOSE WHO APPLIED EARLIER CAN APPLY AGAIN 4) If your friends are interested for the job then they can also come along with you for interview. Dear candidate HIRING FOR- Technical and non technical Process in WAY2CAREER COUNSALTANT PVT LTD ******JOB DESCRIPTION****** Responsible for giving technical support and customer support over the phone/online ******SKILLS REQUIRED****** Should have excellent command over english. Confident while communicating ******BENEFITS****** - Chances to move into w2c technologies through internal job postings. - 6 Days Working - Over Time allowance - Internet facility, ATM facility - Food Court - Excellent Growth Path - Medical facility ******ELIGIBILITY CRITERIA****** 1) Should be above 18 years and below 45 years of age. 2) Should be comfortable working in night shifts. 3) Should have excellent communication skills. ******QUALIFICATION REQUIRED****** 1) Any graduate/ postgraduate/ undergraduate/ diploma 2) Fresher or Experienced 3) Any diploma holder are eligible. 4) Btechs in any stream are eligible. Salary- Rs TO Rs days working+ incentives + OVERTIME) Contact Person- Priyanka tawar(HR) Helpline Number- PLEASE PASS THIS MAIL TO UR FRIENDS AS WELL. DO NOT FORGET TO WRITE ON YOUR RESUME REF BY PRIYANKA TAWAR SEND YOUR RESUME @

Job Title: Technical Support Engineer Job Location: Chennai Qualification: B.Sc / B.E/B.Tech / BCA Key Skills: Related to Service Desk /Networking / Database Admin,Technical Support, Technical Knowledge, Excellent Communication, Desktop Troubleshooting, windows troubleshooting, Virus removal, Server related problems. Job Description: • Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customer’s end users. • Route problems to internal 2nd and 3rd level IT support staff. • Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution. • Administer and provide User account provisioning. • Use the Incident Management System to document and manage problems and work requests and their respective resolutions and circumvention's. • Responds to telephone calls, email, instant messages, and assigned tickets from users; Assign work orders / incidents to appropriate support teams and follow up until closure. • Respond to, and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps; Provide level 1 remote desktop support and perform other activities based on SOPs. • Perform user account management activities. • Escalate complex problem to appropriate support specialists. • Responsible for activities relating to the evaluation, analysis, and setup of PC-based software products (e.g., word processors, spreadsheets, presentation graphics, database management systems, electronic mail, and communications). • Troubleshoot client software and basic network connectivity problems. • Identify, evaluate and prioritize customer problems and complaints. • May train users and operators on a limited basis and/or may write training procedures. • Participate in on-going training and departmental development. • Routine maintenance updates with other IT staff and business units. • Provide all required documentation including standards, configurations and diagrams. • Provide knowledge transfer of EUC operations.