Opening service executiveoutboundvoice process

Job description: Provide information about order status to customers. Understand customer complaints and forward them to relevant department. Customer Satisfaction. Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Proven customer support experience or experience as a Client Service Representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively Identifying and assessing customers needs to achieve satisfaction Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Location: Surat Salary: 13,000 to - 35,000.00 /month Working Days- Monday to Friday (Sunday -Saturday off) Call +91 8511539085 Website - www.votiko.com If the above requirements suit your interest, please call us on +91 8511539085 or send your resume to hr.votiko@gmail.com

Only Fresher Candidate Apply Bpo Hiring Freshers In Bpo Jobs call:- Description:-Required: International Bpo Hiring Freshers In Bpo Jobs Basic requirements: Educational Qualification:- 10th passed, under 12th, 12th passed, Undergraduate, Graduate. Gender:- Female / Male Location:Ghaziabad,Faridabad,Noida,Gurgaon,Delhi Shift: - Day and night both are available Process:- Inbound Week off:- Sunday Requirement of fresher (both shifts). Incentives:- Unlimited (depend on performance) Kick-start your career with this exciting opportunity. We've walk-ins between am to 5:30 pm (Except Sundays) Key Skills:- Calling, customer service, voice, support:Candidate with good customer service skills would be preferred.:Candidate should have 0 year of experience in Customer Support Voice Process (Call Center).:Candidate having prior experience in Customer Service industry will be rejected.:Selected candidates will have choice to work either in Day or Night shifts.:Candidates with backlogs/arrears in their degree can also apply.:Responsible for dealing with either Domestic or International Clients.:Responsible for dealing with Clients’ Queries. Interview Timings: Am - 5:00 Pm Walk – In for BPO interview with your Updated Resume and photocopy of qualification documents. Interview venue:- Office no.-rd floor, Vishwasadan tower (building), District center, Janakpuri, Near Satyam cinema's, Delhi:- Contact Person:- Pooja CALL NOW -

Limited Seats Hurry up guys!!!!!!!!!!!!!!!!!!!!!! for international BPO Openings for (Airoli, Malad & Vashi) locations Inbound process: Customer Service/ Collections/ Mortgage/Sales. 5day working CTC 15K to 23K in hand, home pick up & drop facility. UK SHIFT. Qualification: Min HSC + 6month experience (BPO/Non BPO) Qualification: Graduate!!!!!!!!!!!!!!!!!!! fresher s are most welcome. {NOTE: FOR GIRLS SHIFTS TILL 1 AT THE TIME OF TRAINING AFTER TRAINING DAY SHIFT}. Contact: Ms. Sonu (Sr. HR Executive) Email: .

Looking for Customer Care Executive.FIXED Salary (DEPENDS ON YOUR INTERVEIW) (customer care executive) *Inbound customer service process * Customer care executive. * Home pick and drop. * free meals. *INTERVIEW TIMINGS 11AM TO 5PM *salary Fresher- 8k to 18k +incentives ,

ONLY 2 ROUNDS OF INTERVIEW AND ON SPOT OFFER LETTER.. Freshers & Experience with Excellent Communication skill are most welcome SALARY ON TIME, EVERY TIME. Best Place to Work.. MAC Technologies Pvt Ltd is one of the fast growing International BPO. We require- Customer Care Executive Fixed Shift Time:- Day Shift: am to 9 pm Eligibility-: Good Fluent in English. Qualification no bar. Confident & well behaved. Fixed Salary: to per month (Freshers) Salary for Experienced in Relevant process is negoitable. Key Accounts Responsibility: Outbound Customer Service Interacting with the international customers. Survey over the phone. Benefits: Fixed Salary with Fixed Date Increment after 2 to 3 months. Office Address: MAC Technologies Pvt Ltd CF-140, Sector 1, Near CAP Camp, Salt Lake Kolkata Landmark: Lalkuthir Island Thanks & Regards Puja Designation: Sr.HR Executive Mobile: Email: Note: We are a Direct Company, not a consultancy.

Job Description Hi, Greetings from Mnc! We have a job opportunity with our MNC client in Chennai Location For Backend Operations Basic Skillset/Experience: Any Graduates (BSc,BCA,BA,Bcom,BBA) Good Computer Knowledge Excellent Communication Skills. Flexible for Rotational Shift Candidate should be available for Face to face interview Interview Location:Chennai Work Location: Chennai Salary:12500 Thanks & Regards, Industry:BPO / Call Centre / ITES Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations Role Category:Back Office/Web/Transaction Processing Role:Associate/Senior Associate -(NonTechnical) Employment Type:Permanent Job, Full Time Regards Kavi hr 7092581678.

Job Purpose - Convert inquiries into sales by answering inbound telephone calls or chat inquiries. Telemarketing Representative Job Duties: Converting potential leads into customers by answering incoming calls/dialing outbound leads on a rotating basis; operating telephone equipment, automatic dialing systems, and other telecommunications technologies. Influences customers to buy or retain product by following a prepared script to give product reference information. Documents transactions by completing forms and record logs. Maintains database by entering, verifying, and backing up data. Keeps equipment operational by following manufacturer's instructions and established procedures; notifying team leader of needed repairs. Maintains operations by following policies and procedures; reporting needed changes. Meets the monthly KPI s Maintains quality service by following organization standards. Maintains technical knowledge by attending training session, reviewing training modules Contributes to team effort by accomplishing related results as needed. Experience-Skills-Qualifications: Good written & verbal skills Telephone Sales (telesales experience of atleast 1 year) Selling to Customer Needs, Closing Skills, Telephone Skills, Energy Level, Persistence Customer Focus, Data Entry Skills, Should be a graduate

Qualification: Any Degree/+2. Gender: Female/Male. Age Limit: Below 35 years. Experience: Fresher s / Experience. Salary: Negotiable. Type skill: Must Voice Process / Non Voice Process / Back Office Semi-voice processes are more or like the voice processes. There are also positions for team leaders. They are generally required to handle a specific department or to manage a team. Skills in giving technical support for customers via phone Excellent problem solving and troubleshooting skills Ability to calm down irate customers Ability to type 45 wpm Flexible and high level of customer service Received, managed, and directed calls in accordance with call management

Candidate with good Customer Service skills would be preferred #; Prior experience in Customer Service industry will be preferred #; Responsible for dealing with US / UK /...

We are Hiring a Candidate For Top Leading Company Salary: Depends Upon the experience Service Charges Applicable Degree: Any Degree Job: Banking Process, Sales

Call Center / BPO / CSE / Voice / ITES/ Operations Greetings from Infotech Solution.. We have an Urgent Requirement for the Position of BPO Voice Process(Associate) in Coimbatore. Location: Coimbatore Role: Associate/Senior Associate -(NonTechnical) Industry Type: BPO, Call Centre, ITeS Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations Employment Type: Full Time, Permanent Role Category: Voice Salary: 1.44 Lakhs to 3.6 Lakhs (Based on the Performance) Desired Candidate: * Candidate with decent communication in English * Candidate with other language fluency will be an added advantage * Fresher /(0-1 yr) of exp in Voice can also apply * Immediate Joiners are preferred. Interested candidate can Walkin directly with your update CV to the below mentioned venue. Dont forget to mention "HR Maya" on the top of your resume. You can also refer your friends. INTERVIEW VENUE: Infotech Solution No. 207, 6th street, Crosscut Road, Gandhipuram, Coimbatore For clarification call - "Maya HR" @95854 46664

Hearty Welcome!! Job Description: We do have openings with BPO & Customer Service Qualification: Any graduate Salary: 9K to 18K + Incentive Job Type: Full time Location: Chennai Skills: Good communication knowledge Experience: 0-2 yrs/Fresher s also welcome Working hours: 8 hrs Both Male & Female Interview and joining Immediate Interviews going on this week only Regards, kavi HR 7092581678

Opening for freshers required junior associates delhi Dear Candidates !!!Greetings of the Day!!! !!***HIRING FOR DAY SHIFT **!! BPO,BPO Delhi, GURGAON, NOIDA Gaziabad, Faridabad TELECOM PROCESS INBOUND VOICE CUSTOMER SERVICE ONLY GRADAUTE FRESHERS, GRADAUTES DAY SHIFT SAL- K BLENDED PROCESS DAY SHIFT 5 DAYS WORKING 2 ROTATIONAL OFF OUTBOUND SALES UG AND GRAD FRESHERS D-O/ BE/BTECH WITH MIN 6 MONTHS OF EXP. IN CUSTOMER SERVICE ROLE REQD. SAL 14K - 25K GOOD INCENTIVES 6 DAYS WORKING 1 ROTATIONAL OFF NOIDA CUSTOMER CARE INBOUND PROCESS CUSTOMER SERVICE VOICE PROCESS SAL- K+ INCENTIVES 6 DAYS WORKIN ANY GRADAUTE FRESHER, UG, D/O, GRADAUTES, FRESHERS, EXPERIENCE Delhi E COMMERCE DOMESTIC VOICE PROCESS ONLINE SHOPPING PORTAL 80%DAYSHIFT AND 20% NIGHT SHIFT ANY GRADAUTE FRESHER, UG, D/O, GRADAUTES, FRESHERS,WITH 6 MONTHS EXPERIENCE IN CUSTOMER SERVICE 6 DAYS WORKING GURGAON INBOUND PROCESS CUSTOMER SERVICE BLENDED PROCESS(80%VOICE - 20% BACKEND) SAL- K+ INCENTIVES 6 DAYS WORKING ANY GRADAUTE FRESHER, UG, D/O, GRADAUTES, FRESHERS, EXPERIENCE Fresher Cndidates Also Can Apply Mor Information Call DAYSHIFTS **DAYS SHIFT**Night SHIFT CANDIDATE S WITH GOOS COMMUNICARIONS SKILLS MAY APPLY CALL Arohi HR

Dear Candidate, We have urgent opening for Customer Care Executive - international BPO (Voice Process) Company Name: Info park Job Location: Kochi / Cochin / Ernakulam Job Opening: Customer Care Executive Role Category: Customer Care Executive / Customer Service Executive Industry: ITES / BPO / KPO / Customer care Experience: 0 - 4 Years Qualification: Any Graduate - Any Specialization Salary Package: INR 10,000 20,000 Per Month Job Description: Key skills: BPO, Customer Service, Voice Process,

Job Description: Hiring for Customer Support Executive / inbound process || customer support || CCE Call Center Executive Voice Customer Service Voice Process / Non Voice Process & Technical Support Executive Skill Set Required: Excellent Communication Skills in English Good Understanding ability. The associate will be responsible for efficient dealing of complaints to completion and enabling satisfaction of customer. Accountable for rendering useful administrative support to other members of the customer care team. He will be responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System. Responsibility of monitoring Call tracking for responses from administrative team so call returns are done in a timely fashion. Roles & Responsibilities: Should be able to answer to emails timely ensuring adherence to the process standards. Follow up customer calls made wherever is necessary Maintain customer satisfaction ratings based on explicit criteria set forth by the company. Attend mandatory training sessions to stay updated on product or company policy changes Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input. Input data into the company computer platform to keep each customer record updated. 5 Working Days (Sat-Sun Off) Salary: 15,000 to - 30,000.00 /month Location: Majura Gate, SURAT Call: +91 8511539085 Website: - www.votiko.com Send an email with your resume to hr@votiko.com with subject line as "Job: CS Executive".