Requriement candidate

Excellent written and verbal communication skills Strong research and analytical skills Comfort with CRM software In-depth understanding of the company s current products and future concepts A willingness to listen Ability to think creatively and innovatively Budget-management skills and proficiency Professional judgment and discretion that comes from years of experience in the field Analytical skills to forecast and identify trends and challenges

Determines requirements by working with customers. Answers inquiries by clarifying desired information; researching, locating, and providing information. Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. Fulfills requests by clarifying desired information; completing transactions; forwarding requests. Sells additional services by recognizing opportunities to up-sell accounts; explaining new features. Maintains call center database by entering information. Keeps equipment operational by following established procedures; reporting malfunctions. Updates job knowledge by participating in educational opportunities.

Identify main client groups and audiences and determine the best way to communicate publicity information to them. 2) Write interesting and effective press releases, prepare information for media kits and develop and maintain company internet or intranet web pages. 3) Develop and maintain the company's corporate image and identity, which includes the use of logos and signage. 4) Manage communications budgets. 5) Manage special events such as sponsorship of races, parties introducing new products, or other activities the firm supports in order to gain public attention through the media without advertising directly. 6) Draft speeches for company executives, and arrange interviews and other forms of contact for them.

Prepares work to be processed by gathering, sorting, organizing, and recording data, information, and documents. Completes enrollments by analyzing and auditing documents, tapes, and transmissions; researching and resolving processing problems. Completes conversion mailings by coordinating requirements; developing plans. Provides information by collecting, analyzing, and summarizing information; responding to requests. Resolves complaints by investigating issues and composing responses; referring non-standard complains and potential lawsuits to legal or government affairs departments. Maintains quality service by monitoring standards; advising supervisor of potential problems. Prepares reports by collecting and analyzing information

Dear candidate This is from vendor plus consultant pvt ltd we are hiring for domestic and international bpo's. requriement:- -> grad/under gard/dropout ->excellent communication skills ->minimum experience 6 month ->job location:- noida /gurgaon ->salary 15k to 25k inhand