Sap crm management

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SAP CRM is the CRM tool provided by the SAP. What is SAP CRM used for? A CRM is used for too many a business process but let consider a very typical workflow for SAP -CRM Typical SAP-CRM Workflow[/caption] A customer may raise an issue with the vendor via any medium like Fax, email, telephone etc. If the resolution can not be provided immediately by the fron – end customer representatives they raise a ticket in SAP – CRM which is addressed by a more technically equipped personnel. The resoluution is than forwarded to the customer. Overview SAP’s CRM solution included several modules that is support key functional areas including -

SAP CRM is the CRM tool provided by the SAP. What is SAP CRM used for? A CRM is used for too many a business process but let consider a very typical workflow for SAP -CRM Typical SAP-CRM Workflow[/caption] A customer may raise an issue with the vendor via any medium like Fax, email , telephone etc. If the resolution can not be provided immediately by the fron – end customer representatives they raise a ticket in SAP – CRM which is addressed by a more technically equipped personnel. The resoluution is than forwarded to the customer. Overview SAP’s CRM solution included several modules that is support key functional areas including: - See more at: http://sapcrmtraininghyderabad.in/

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SAP CRM ONLINE TRAINING Training Icon is a Global Interactive Learning company started by proven industry experts with an aim to provide Quality Training in the latest IT Technologies. Training Icon has a pool of Expert Trainers worldwide on all the technologies to train the students. Training Icon is offering Training services to Major IT giants and to individual students worldwide. About Our faculty: we have excellent SAP CRM instructors who have real time experience plus expert orientation in Online Training.... You Can Attend FREE DEMO Classes We offer you: 1. Interactive Learning at Learners convenience 2. Industry Savvy Trainers 3.“Real Time" Practical scenarios 4. Learn Right from Your Place 5. Customized Course Curriculum 6. 24/7 Server Access 7. Support after Training and Certification Guidance 8. Resume Preparation and Interview assistance 9. Recorded version of sessions We have a new batch starting on SAP CRM Online Training. We also provide online training on SAP HANA, SAP BASIS, SAP ABAP, SAP FICO , SAP BI, SAP BO,SAP OIL & GAS, SAP All Modules, ORACLE APPS ALL MODULES,ORACLE DBA,SAP CRM,HADOOP,JAVA,MS DYNAMICS AXAPTA,ALL ETL TOOLS, WEBLOGIC Experience the Quality of our Online Training. For Free Demo Please Contact Srinivas, INDIA: +91-9666900051, US: +1 408-791-8864, Email id: info@trainingicon.com http://www.trainingicon.com

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SAP CRM ONLINE TRAINING Training Icon is a Global Interactive Learning company started by proven industry experts with an aim to provide Quality Training in the latest IT Technologies. Training Icon has a pool of Expert Trainers worldwide on all the technologies to train the students. Training Icon is offering Training services to Major IT giants and to individual students worldwide. About Our faculty: we have excellent SAP CRM instructors who have real time experience plus expert orientation in Online Training.... You Can Attend FREE DEMO Classes We offer you: 1. Interactive Learning at Learners convenience 2. Industry Savvy Trainers 3.“Real Time" Practical scenarios 4. Learn Right from Your Place 5. Customized Course Curriculum 6. 24/7 Server Access 7. Support after Training and Certification Guidance 8. Resume Preparation and Interview assistance 9. Recorded version of sessions We have a new batch starting on SAP CRM Online Training. We also provide online training on SAP HANA, SAP BASIS, SAP ABAP, SAP FICO , SAP BI, SAP BO,SAP OIL & GAS, SAP All Modules, ORACLE APPS ALL MODULES,ORACLE DBA,WORKDAY,HADOOP,JAVA,MS DYNAMICS AXAPTA,ALL ETL TOOLS, WEBLOGIC Experience the Quality of our Online Training. For Free Demo Please Contact VENKI, INDIA: +91-9666900051, US: +1 408-791-8864, Email id: info@trainingicon.com http://www.trainingicon.com

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SAP Transport Management Course curriculum 1. SAP TM OVERVIEW (TM90) – 3 HOURS 1.1. The SAP Transportation Management System Overview 1.2. Managing Transportation Execution 1.3. Master Data Requirements for the SAP TM System 1.4. Reporting and Analytics in the SAP TM System 1.5. Integration of SAP Transportation Management with Other Applications ACHIEVE GOALS • Explain the tangible and strategic benefits of an Integrated TM solution • Discuss the implementation of SAP Transportation Management (TM) to • integrate enterprise wide transportation processes with its core business • processes • Outline the transportation business processes provided by SAP TM • Understand SAP TM and how it is used in various transportation scenarios • including manual planning, “one click planning” – for both Inbound and • Outbound transportation 2. PROCESSES IN SAP TRANSPORTATION MANAGEMENT OVERVIEW (TM100) – 25 HOURS 2.1. Introduction to Net Weaver Business Client UI 2.2. Introduction to Network Master Data: 2.2.1. Products and Locations 2.2.2. Transportation Lanes and Resources 2.2.3. Other#. 2.3. Overview of supported Business scenarios: 2.3.1. Outbound and Inbound Shipments (Domestic and Int#l) 2.3.2. Ocean Freight 2.3.3. Air Freight 2.3.4. Freight Forwarding 2.4. Overview of Transportation Planning 2.4.1. Examine concept of Freight Units 2.4.2. Create Transportation Proposals 2.4.3. Generate Freight Orders 2.5. Examination of Transportation Execution 2.5.1. Carrier Selection 2.5.2. Tendering Shipments 2.5.3. Delivery Generation and Integration 2.5.4. Shipment Creation 2.5.5. Generate Documents and Analytics 2.6. Introduction to Freight Settlement 2.6.1. Transportation Charge Management 2.6.2. Calculating Charges 2.6.3. Freight Settlement 2.6.4. Generating Accruals 2.6.5. Cost Distribution ACHIEVE GOALS • This course will prepare the participant to outline the transportation business processes provided by the SAP Transportation Management (TM) system. • This will be accomplished by identifying and examining the SAP TM building blocks necessary for processing shipments of goods. Participants will engage in Transportation network maintenance, order/requirements integration and management, transportation planning, shipment execution, and freight invoicing and settlement. Each participant will have the opportunity to utilize both the SAP ERP and SAP TM systems using the NetWeaver Business Client interface. 3. PLANNING IN TRANSPORTATION MANAGEMENT- PROCESSES AND CUSTOMIZING (TM110) – 25 HOURS 3.1. Creation of Organizational elements related to Transportation Planning 3.2. Designing a transportation network: 3.2.1. Overview of ECC master data 3.2.2. Locations 3.2.3. Transportation Zones and Hierarchies 3.2.4. Means of Transportation and Transportation lanes 3.2.5. Resources and Equipment Types 3.3. Conditions and Incompatibilities to support transportation restrictions 3.4. Creating and Configuration Order Management Scenarios: 3.4.1. Configure ERP Requirement Integration 3.4.2. Configure TM requirement and Planning Document Types 3.4.3. Set up and discuss Sales order Scheduling Scenarios 3.5. Perform Transportation Planning activities Selection and Planning Profiles 3.6. Experiment planning with Transportation cockpit Personalize Transportation Cockpit 3.7. Perform Interactive Transportation Planning scenarios 3.7.1. Modal decisions 3.7.2. Pooled Shipments 3.7.3. Automated Planning (Zero Click) 3.7.4. International Ocean Shipments ACHIEVE GOALS • This course will enable participants to grasp in detail the transportation network Configuration, the ECC integration for both master and transactional data as well as the configuration of different planning scenarios. They will build a transportation network using integration to ECC; Setup integration between ECC and TM to support both inbound and outbound transportation requirements; Setup and execute several different planning scenarios related To road and ocean transportation processes using manual and automated planning capabilities. 4. TM CHARGE MANAGEMENT 4.1. Business purpose and key business requirements 4.2. Architecture of Transportation Charge Management 4.3. Master Data – Scale 4.4. Master Data – Rate Table 4.5. Master Data – Calculation Sheet 4.6. Master Data – Agreement 4.7. Forwarding Settlement Document 4.8. Freight Settlement Document 4.9. Transfer Forwarding and Freight Settlement document to SAP ERP 4.10. Brief overview of Business Analytics in SAP TM8.0 with Business Content Viewer (BCV) and Xcelsius ACHIEVE GOALS • Identify customer requirements for configuring and implementing the transportation • charge management module of SAP TM8.0 • Explain the key master data set up for transportation charge management module of • SAP TM8.0 • Explain and demonstrate how to create settlement documents in SAP TM8.0 and • Transfer to SAP ERP.

SAP Warehouse Management Course Content Introduction to Warehouse Management • Organization Data • Master Data • Transactions • Reports Organization Data Define Warehouse Structure • Warehouse Number • Storage Type • Storage Section • Storage Unit Master Data • Material Master • Storage Bin Transfer Requirement • Create Transfer Requirement Automatically • Create Transfer Requirement Manually • Create Transfer Requirement for Storage Type • Create Transfer Requirement for Material Posting change notice • Create Posting change notice Transfer Order • Number Range for TO • Create TO w.r.t Transfer Requirement • Create TO w.r.t Posting Change Notice No • Create TO w.r.t Storage Unit Number • Create TO w.r.t Material Document • Create TO w.r.t Inbound/Out Bound Delivery • Confirm the Transfer Order • Cancel the Transfer Order Put away Strategies • Next to Empty Bin • Addition to Existing Bin • Bulk Storage • Fixed Bin Strategy • Storage Unit Type Picking Strategies • Shelf Life Expired • FIFO • LIFO • Stringent Picking Business Scenario’s • Goods Receipt Processing with Inbound Delivery • Goods Receipt Processing with out Inbound Delivery • Goods Issue with out Bound Delivery • Goods Issue for Internal Consumption • Stock Transfer from Warehouse Store to Non-Warehouse Store • Stock Transfer from Warehouse to Warehouse Store • Stock Transfer from Non Warehouse-to-Warehouse Store • Stock Transfer from Bin to Bin • Stock Transfer from Stock Type to Stock Type • Multiple Picking Process for TR's/Outbound Deliveries • Two Step Picking and Wave Picks Storage unit management • Define Storage Types with Storage Unit Management • Put away and Picking Strategies with Storage Unit Management • Create Transfer Order with Storage Unit Number Physical Inventory • Create Physical Inventory Record • Enter Count Results • Clear the Difference in WM • Clear the Difference in IM Warehouse movement types • Define Reference Movement Types for WM • Assign Reference Movement Types to WM Movement Types • Define WM Movement Types Search Strategies • Storage Type Search Strategies • Storage Section Search Strategies • Storage Bin Type Search Strategies RFID Overview All Training reference Materials would be provided as a part of the course. SAP ECC 6.0 EHP 5 Server will also be configured as part of this training.(Hands on)