COMPUTER REPAIR IN MUMBAI

Computer and hardware electronics, software, network administrator technical skills, handling internal & external complaints received from the departments solve queries / looking after C C TV camera Experience installing software and applications to a personal standard, trouble shooting of personal computers and on-line support to customers with hardware or software problems trouble shooting desktops, laptops and servers troubleshooting skills in problems with complex software and hardware experience installing and configuring peripheral parts, components and drivers Knowledge and use of security systems and firewalls providing 1st line technical support, answering support queries via phone & email. Remote administration and management of customer premises equipment. To log & priorities system & user support calls for the second line support team. Carrying out user administration and set up. Recording faults as reported on: pc, servers, laptops and mobile. Determining the nature of faults and the steps required to rectify it. Creating and maintaining email profiles for users. Closing the job when normal service is resumed. Writing progress and statistical reports for supervisors and managers. Using remote control software tools to provide fault resolution creating and administrating Microsoft exchange email accounts. Document and maintain help desk policies and procedures. Installed & configured MacAfee older & latest version, Norton corporate edition on server & client, MacAfee e-policy, f-secure antivirus & others.