CUSTOMER SERVICE ASSOCIATE IN INDIA

Job Description Greetings from First source!!! Great opportunity to work with leading MNC under Day shift-ENGLISH VOICE in BHOPAL. Urgent Requirement!!!! Job Description: Airtel Telemedia(Broadband,Fixedline& Postpaid) - Answer phones and respond to customer requests - Provide customers with product and service information - Transfer customer calls to appropriate staff (as and when asked for) - Identify, research, and resolve customer issues using the computer system and applications - Follow-up on customer inquiries, if not immediately resolved - Recognize, document and alert the supervisor of trends in customer calls Competency Requirements: Good communication skills in English and Hindi (both verbal and written) Knowledge Computer Literacy Good speed and accuracy in Typing Typing Skill: 20 wpm with 90% accuracy For females Day Shift For males Rotational shift(24*7) Candidates From 25 km Radius from Bhopal Work Experience: Fresher / Experienced Job Qualification: Any Graduate / U.G/ P.G Job Location: Bhopal Interested candidates can walk-in at the below mentioned details for the interview: Contact Person Aayush Gupta 8602021515/9893050068. ***************** ALL THE BEST *****************