CUSTOMER SERVICE EXECUTIVE IN INDIA

1. Making calls to clients to sell our service or product. 2. Responding efficiently and accurately to clients, explaining and ensuring that client s feel supported and valued. 3. Engaging in active listening with client, confirming or clarifying information and handling angry clients, as needed. 4. Utilizing software, databases, scripts, and tools appropriately. 5. Taking part in training and other learning opportunities to expand knowledge of company and position. 6. Adhering to all company policies and procedures.

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